Troubleshooting guide
Picture incorrect
Picture distorted.
•
Ensure that the unit is not connected through a video
cassette recorder. (6)
•
Make sure that progressive output has not been selected
when the connected television is not progressive compatible.
Press and hold [RETURN] until the picture displays correctly.
The settings will return to "INTERLACE".
•
DivX
(16)
Picture size doesn't
•
Change "TV ASPECT" in "VIDEO" menu. (18)
fit the screen.
•
Use the television to change the aspect. If your television
does not have that function, change "TV ASPECT". (18)
Change the zoom setting. (14)
•
Picture stops.
•
Picture may stop if the DivX files are greater than 2GB.
The television may
•
The unit and television are using different video systems.
display incorrectly
Asia
or colours appear
Others
faded.
•
The system used on the disc doesn't match your television.
–PAL discs cannot be correctly viewed on an NTSC
television.
–This unit can conver t NTSC signals to PAL60 for
viewing on a PAL television ("NTSC DISC OUTPUT" in
"VIDEO" menu). (18)
•
Connect to a progressive output compatible television to
enjoy progressive video.
•
Picture may not be seen when more than 4 devices are
connected with HDMI cables. Reduce the number of
connected devices.
Menu not displayed
Restore the zoom ratio to "NORMAL". (14)
•
correctly.
•
Change "TV ASPECT" in "VIDEO" menu. (18)
22
Change "SOURCE SELECT" in On-Screen Menu 2.
Use a multi-system or NTSC television.
Use a multi-system or PAL television.
Sound incorrect
Sound distorted.
Set Advanced surround to "OFF". (13)
•
•
Noise may occur when playing WMA files.
•
With HDMI AV OUT connections, audio may not be output
from other terminals in the way that was set.
No sound.
•
Turn the volume up.
•
Audio may not be output due to how files were
DivX
created.
•
Audio may not be heard when more than 4 devices are
connected with HDMI cables. Reduce the number of
connected devices.
•
When using the HDMI connection, ensure that "AUDIO OUT"
in the "HDMI" menu is set to "ON".
Piercing noise
•
If you have connected a digital amplifier which does not
comes from the
include decoder, be sure to select "PCM" in "DOLBY
speakers.
DIGITAL", "DTS" or "MPEG
Effects do not work.
•
None of the audio effects work when the unit is outputting
bitstream signals from the COAXIAL or HDMI AV OUT
terminal. (7, 8)
•
Some audio effects do not work or have less effect with
some discs.
•
Advanced surround and Re-master do not work if you have
changed the play speed.
Recording
Cannot record to
•
You cannot record WMA/MP3.
digital recording
•
You cannot record DVDs that have protection preventing
equipment.
digital recording.
(Incorrect sound
•
You cannot record DVDs if the recording equipment cannot
recorded.)
handle signals with a sampling frequency of 48 kHz.
•
Make the following settings:
– ADVANCED SURROUND:
– PCM OUTPUT:
– DOLBY DIGITAL:
– DTS:
2
Except Asia
" in "AUDIO" menu. (19)
2
OFF (13)
UP TO 48kHz (19)
PCM (19)
PCM (19)