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Troubleshooting
Question
Answer
Has the phone
Dropping your phone, getting it wet, or
been damaged,
using a non-Motorola battery or battery
dropped, or
charger can damage the phone. The
gotten wet?
phone's limited warranty does not cover
liquid damage or damage caused from
Was a
using non-Motorola accessories.
non-Motorola
battery or
battery charger
used?
The following refer to specific problems:
Problem
Solution
My phone was
Report a stolen phone to the police and
stolen. To whom
to your service provider (the company
should I report
that sends you your monthly wireless
this?
service bill).
I forgot my
See "If You Forget a Code or Password"
password.
on page 136.
I pressed the
Be sure to press and hold
power key, but
power key) until the display appears
nothing
and you hear an audible alert. (This
happened.
could take several seconds.) If nothing
happens, check that a charged battery
is installed. (See "Installing the Battery"
on page 19.)
P
(the
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