Operating Instructions Easy Use Mobile Phone KX-TU311 SP Model No. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. TU311SPBE(en-en)_0912_ver011.pdf1 2011/09/12 10:11:05...
Table of Contents Introduction Useful Information Accessory information ........3 Error messages ..........36 General information ........3 Troubleshooting .........36 Important Information Index For your safety ..........4 Index............40 Important safety instructions ......6 For best performance ........6 Other information .........6 SAR ..............7 Specifications ..........7 Getting Started Setting up .............9 Note when setting up .........10...
R For use in other countries, please contact your equipment supplier. Declaration of Conformity: R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Important Information R This product emits radio waves and may cause interference to other electronic For your safety devices. R Do not allow the AC adaptor to be Read this section carefully before using the excessively pulled, bent or placed under product to ensure proper and safe operation.
Page 5
Important Information R Do not disassemble the product. Medical R Do not allow liquids such as water, or R Consult the manufacturer of any personal foreign materials such as metal pieces or medical devices, such as pacemakers or flammable materials to get into the SIM implanted cardioverter defibrillators to card holder.
Important Information SIM card Routine care R Do not place magnetic cards or similar R Wipe the outer surface of the product objects near the phone. Magnetic data on with a soft and dry cloth. cash cards, credit cards, telephone cards R Do not use benzine, thinner, or any and floppy disks, etc.
Bluetooth SIG, Inc. and any use minimum of 1.5 cm. of such marks by Panasonic Corporation is under licence. All other trademarks identified herein are the property of their respective Specifications owners.
Page 8
Important Information R Battery: Li-Ion 3.7 V/940 mAh R Antenna: Internal R SIM card type: 1.8 V/3 V R Shock resistant: This product has cleared the drop test stipulated by “MIL-STD-810E,516”. Note: R The illustrations in these instructions may vary slightly from the actual product. TU311SPBE(en-en)_0912_ver011.pdf8 2011/09/12 10:11:06...
Getting Started R When the language selection is Setting up displayed, see page 13. Removing the SIM card Installing the SIM card and the battery To remove the SIM card, press the tab and place a finger on the opposite side of the SIM Important: card edge, then gently slide it out.
Note when setting up Needs charging. Note for installing the SIM card and the battery Panasonic Lithium Ion (Li-Ion) battery R When inserting or removing the SIM card, performance (supplied battery) take care not to accidentally touch or scratch the gold-coloured contacts.
Getting Started N: International call “+”/ Controls Space insert “ ” N: Call voicemail N: Profile key Connector cover Microphone N (Light) Press and hold to keep the light on. M N (Key lock) N (Message shortcut key) Display N (Off/Power) N (Clear/Mute) Headset jack Charge contacts...
Getting Started Symbol Meaning Display Text message (SMS) which has been sent. Display symbols Text message (SMS) which has already been read. Symbol Meaning New voicemail message R Signal strength: the more received. (page 21) bars visible, the stronger the R Schedule alarm is set.
Getting Started Important: Icon Action R The phone may prompt you to set display Activates the snooze function. language and date and time each time a (page 32, 33) new SIM card is installed. Turns the power off. (page 33) A MbN: Select your desired language.
Getting Started Note: Key lock R The date and time may be incorrect when The keypad can be locked to prevent any keys the battery is dead or replaced. In this case, from being accidentally pressed. set the date and time again. Slide M N (right side of the phone) to lock or R To adjust the hour for summer time, see page 28.
Making/Answering Calls Emergency call Making calls To make an emergency call, the phone must be within the range of a GSM network. Enter the phone number (40 digits max.). Enter the emergency number. ® M R To correct a digit, press M Note: Press M N to dial.
Making/Answering Calls caller’s phone number following every ring. The default setting is “Off”. Call log ® ® This phone has 4 call log lists. The last 10 MbN: “Sound” ® incoming, outgoing, and missed calls are stored in each call log (each 40 digits max.). MbN: “Caller ID Readout”...
Making/Answering Calls and understand. The default setting is ® MbN: “Menu” ® ® “Normal”. ® ® MbN: “Contacts” ® Press during conversation. ® MbN: Select the desired contact. ® MbN: “Equalizer” ® R The 1st call is put on hold and MbN: Select “Normal”, “Treble displays the line on hold.
Page 18
Making/Answering Calls To re-build the conference, press ® MbN: “Merge” ® For transferring call service users This feature allows you to transfer and connect 2 outside calls. When receiving another call: Press to answer the 2nd call. When making another call: Enter the phone number.
Messages Character entry Text message (SMS) The dial keys are used to enter characters and SMS (Short Message Service) allows you to numbers. Each dial key has multiple send and receive text messages using characters assigned to it. The characters that network services.
Page 20
Messages R To change the input mode: – the phone vibrates (if the silent mode is on, page 14). ® MbN: “Input mode” ® – “New Message(s)” is displayed with the ® MbN: Select the desired input mode total number of new (unread) SMS (page 19).
Messages R “Reply Message”: reply to the SMS Storing the voicemail access message. number R “Forward Message”: edit and send an SMS messages from inbox. In order to listen to your voicemail messages, R “Edit Message”: edit and send an SMS you must dial your network operator/service messages from outbox or draftbox.
Phonebook Finding and calling from contacts Phonebook Scrolling through all contacts Adding contacts All contacts stored in the phone and SIM card are displayed. This phone can store up to 200 contacts with Important: 2 phone numbers for each contact. You can also store the contacts in a SIM card with 1 R A maximum of 254 SIM card contacts can phone number for each contact.
Phonebook To change the group name: Contacts list options MbN: “Rename” ® ® Press M In the contacts list, the following options are to delete the current name. ® Edit the available by pressing name (16 characters max.; page 19). ® R “Edit”: edit and store a contact.
Phonebook R “My Number”: view the phone number Making a call using a speed dial key assigned to the SIM card and enter/edit it if Press the desired speed dial key (M2N to M9N). necessary. ® M N/M N R “Memory manager”: show more available settings menus.
Customising your phone Settings and Tools Find useful features for customising your phone by scrolling through the various menus in the following table. You can customise the basic phone settings (sound settings, display settings etc.) and other various useful features. First, press to display the top-menu.
Customising your phone Menu Sub-menu Default setting page Font Size – Middle Language – Auto This feature allows you to display the current network in standby mode. If 2 network names are displayed, the upper line shows network name and the lower line shows network operator/service provider’s name.
Customising your phone If your SIM card includes SAT (SIM Application Toolkit), display shows network operator/ service provider’s additional menu in this area. The SIM Toolkit allows the applications existing on the SIM card to interact and operate with your phone. Please contact your network operator/service provider for further information.
Customising your phone MbN: Select “Activate” or Call settings “Deactivate”. ® R To check the status, select “Status”. Call waiting (network service) Enter/edit the phone number if necessary (20 digits max.). ® Activating/deactivating call waiting R When you select “If Unavailable” or “No Answer”...
Customising your phone MbN: “Barring Password” ® seconds, the phone automatically dials the next number. The phone repeats the Enter the current 4-digit password. ® sequence of sending SMS message and dialling the numbers in the call number Enter the new 4-digit password. ® list, a maximum of 2 times.
Customising your phone R If you enter the incorrect PUK1 code 10 Storing an SMS message times, the SIM card is permanently locked. The SIM card will need to be replaced as all When you store an SMS message, the phone information stored will be lost.
Customising your phone Note: Enter the current 4-digit phone code. ® R Press to stop the alarm completely. R Press to stop the sound but keep the snooze function activated. R The phone will automatically turn on and Calendar/Schedule sound the alarm at the set time even if the phone is off.
Customising your phone MbN: “Yes” ® MbN: Select the desired ringer (alarm) tone. ® Erasing all schedule items R We recommend selecting a different ringer tone to the one used for calls. You can erase all schedule items stored in the Note: calendar.
Page 34
Customising your phone MbN: Select the desired ring delay. ® R If you select “No Ringing”, the phone never rings during night mode. TU311SPBE(en-en)_0912_ver011.pdf34 2011/09/12 10:11:07...
Bluetooth registered successfully, the registered Bluetooth device name will be displayed. Using a Bluetooth wireless – “Connect”/“Disconnect”: connect or connection disconnect a registered Bluetooth device. – “Register”: register another Bluetooth This phone supports Bluetooth wireless device to your phone. technology and allows the phone to connect to –...
Useful Information Error messages Display message Cause/solution SIM Error Contact your network operator/service provider for further information. Limited Service There is no network service in your current location. Move to another location where your network can be received properly. No Service There is no network service in your current location.
Useful Information Problem Cause/solution The receiver volume has R The receiver volume decreases to level 4 when the phone changed to level 4, even is turned off. Adjust the volume again (page 15). though I set it to a higher volume.
Page 38
Useful Information Problem Cause/solution I cannot receive a call. R The phone is not in a GSM network service coverage area. Check the current status and move to a new location until more bars are visible (page 12). R Incoming calls are barred. Deactivate the incoming call bar settings (page 29).
SIM card and battery into the phone. Then reconnect the AC adaptor to charge fully before use. If the phone does not work properly, contact your place of purchase or nearest Panasonic service centre. Caution: R To avoid permanent damage, do not use a microwave oven to speed up the drying process.
Need help?
Do you have a question about the KX-TU311 SP and is the answer not in the manual?
Questions and answers