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Troubleshooting Guide
Before requesting service, make the below checks. If you are in doubt about some of
the check points, or if the remedies indicated in the chart do not solve the problem:
Symptom
No operation.
≥The hold function is on. (page 2)
≥Make sure the battery cover is closed.
≥Make sure the battery is correctly inserted.
RR-US351
≥You cannot operate when the unit is connected
directly to a computer.
"U01" appears on the
≥The battery has run down.
display.
"2003" flashes.
≥Set the clock. (page 3)
There is no sound from
≥Ensure the plug is inserted firmly.
the earphone or it is
≥Wipe the plug clean.
difficult to hear or noisy.
Recording stops.
≥VAS (page 4) may have functioned.
"– – – –" appears instead
≥Set the clock. (page 3)
of the recording date.
Playback speed is too
≥Set play speed to normal. (page 6)
fast or slow.
"FULL" appears.
≥There are 99 files in the folder.
≥There is no remaining recording time.
– Erase unneeded files. (page 8)
No sound from the
≥There is no sound when you have connected an
speaker.
earphone.
Cannot erase a file or
≥The file is locked. (page 8)
folder.
≥The folder is already empty.
Cannot move a file.
≥You cannot move files to folders that already
contain 99 files.
A recording disappeared.
≥Recordings can disappear if the unit receives a
shock (e.g. it is dropped), or if the battery and
cover come loose during recording.
Available recording time
≥This can occur after repeatedly recording and
does not increase
erasing files. Unlock all your files, then erase all
correspondingly after
folders to remedy this.
erasing files.
Cannot set timer
≥You can set the timers within 24 hours of the
recording/playback.
current time.
≥Set the clock. (page 3)
Timer recording/
≥The settings are canceled if the battery is
playback does not work.
removed and the clock settings clear.
Cannot set timer
≥When you set both, only the one you set last
recording/playback at
works.
the same time.
Timer recording does
≥You cannot set the timer if there is less than one
not work.
minute of available recording time.
Cannot use a battery that
≥This unit determines the battery empty even if
can be used on other
there is actually life left in it. This is to preserve
equipment.
the clock and other memory items.
Cannot select a folder.
≥Press [ $ FOLDER/ % MENU] briefly. You will
enter the menu mode if you hold the button
down for 2 or more seconds.
RR-US351
RR-US350
≥Make sure that "PC" is on this unit's display, and
Voice Editor 3 does not
that this unit is recognized as a drive in Voice
start or does not work
Editor 3. If it is not, disconnect the USB cable
correctly with the IC
from this unit, then reconnect it.
recorder.
≥The connection may not work if you connect via
a USB hub or USB extension cable.
∫
Precautions for Listening with the Headphones or Earphones
≥Do not play your headphones or earphones at a high volume. Hearing experts ad-
vise against continuous extended play.
≥If you experience a ringing in your ears, reduce volume or discontinue use.
≥Do not use while operating a motorized vehicle. It may create a traffic hazard and is
illegal in many areas.
≥You should use extreme caution or temporarily discontinue use in potentially haz-
ardous situations.
≥Even if your headphones or earphones are the open-air type designed to let you
hear outside sounds, don't turn up the volume so high that you can't hear what's
around you.
Maintenance
To clean this unit, wipe with a soft, dry cloth.
≥Never use alcohol, paint thinner or benzine to clean this unit.
≥Before using chemically treated cloth, read the instructions that came with the cloth
carefully.
Checkpoints
RR-US350
RQT6872
10
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