Hand Held Products HANDHELD 3800G User Manual
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Hand Held Products HANDHELD 3800G User Manual

Retail/commercial handheld linear imager
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Summary of Contents for Hand Held Products HANDHELD 3800G

  • Page 1 3800g Retail/Commercial Handheld Linear Imager ™ User’s Guide...
  • Page 2 Hand Held Products. Hand Held Products shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material.

  • Page 3: Statement Of Agency Compliance

    • Consult the dealer or an experienced radio or television technician for help. Caution: Any changes or modifications made to this device that are not expressly approved by Hand Held Products, Inc. may void the user’s authority to operate the equipment.

  • Page 4: Solids And Water Protection

    Nijverheidsweg 9 5627 BT Eindhoven The Netherlands Hand Held Products shall not be liable for use of our product with equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply with the Low Voltage Directive.
  • Page 5 3800g Imager Identification 3800gXXX XXXXXXXXXX XXXXXXXXXX...

  • Page 7: Table Of Contents

    Table of Contents Chapter 1 - Getting Started About This Manual ... 1-1 Unpacking the Imager... 1-1 3800g Models ... 1-1 Connecting the Imager with USB ... 1-2 USB PC or Macintosh Keyboard ... 1-2 IBM SurePos ... 1-3 USB HID... 1-3 USB Com Port Emulation...
  • Page 8 Chapter 3 - Output Good Read Indicators ... 3-1 Beeper – Good Read ... 3-1 Beeper Volume – Good Read ... 3-1 Beeper Pitch – Good Read ... 3-1 Beeper Duration – Good Read ... 3-2 LED – Good Read... 3-2 Number of Beeps –...
  • Page 9 Intercharacter, Interfunction, and Intermessage Delays ... 4-4 Intercharacter Delay ... 4-5 User Specified Intercharacter Delay... 4-5 Interfunction Delay... 4-6 Intermessage Delay ... 4-6 Chapter 5 - Data Formatting Data Format Editor Introduction... 5-1 To Add a Data Format... 5-1 Other Programming Selections ... 5-2 Data Format Editor Commands...
  • Page 10 Code 39... 7-5 Code 39 Start/Stop Characters... 7-5 Code 39 Check Character... 7-6 Code 39 Message Length ... 7-6 Code 39 Append... 7-7 Full ASCII... 7-8 Code 39 Code Page ... 7-9 Interleaved 2 of 5 ... 7-9 Check Digit ... 7-9 Interleaved 2 of 5 Message Length ...
  • Page 11 UPC E0 and UPC E1 ... 7-20 UPC E0 and UPC E1 Expand... 7-21 UPC E0 and UPC E1 Addenda Required... 7-21 UPC E0 and UPC E1 Addenda Separator ... 7-21 UPC E0 Check Digit ... 7-21 UPC E0 Number System... 7-22 UPC E0 Addenda ...
  • Page 12 Chapter 8 - Interface Keys Keyboard Function Relationships... 8-1 Supported Interface Keys ... 8-3 Chapter 9 - Utilities To Add a Test Code I.D. Prefix to All Symbologies... 9-1 Show Software Revision... 9-1 Show Data Format ... 9-1 Resetting the Standard Product Defaults ... 9-1 Temporary Visual Xpress Configuration...
  • Page 13 Maintenance... 13-1 Cleaning the Scanner’s Window ... 13-1 Inspecting Cords and Connectors... 13-1 Replacing the Interface Cable ... 13-2 Troubleshooting ... 13-2 Chapter 14 - Customer Support Product Service and Repair... 14-1 Online Product Service and Repair Assistance ... 14-2 Technical Assistance...
  • Page 14 viii...

  • Page 15: Chapter 1 - Getting Started

    3800g. Product specifications, dimensions, warranty, and customer support information are also included. Hand Held Products bar code imagers are factory programmed for the most common terminal and communications settings. If you need to change these settings, programming is accomplished by scanning the bar codes in this guide.

  • Page 16: Connecting The Imager With Usb

    Connecting the Imager with USB Note: Hand Held Products recommends connecting the imager end of the cable first and the host end second. An imager can be connected to the USB port of a computer. 1. Connect the appropriate interface cable to the imager and to the computer.

  • Page 17: Ibm Surepos

    Scan the following code to program the 3800g to emulate a regular RS-232- based Com Port. If you are using a Microsoft® Windows® PC, you will need to download a driver from the Hand Held Products website (www.handheld.com The driver will use the next available Com Port number. Apple® Macintosh computers recognize the imager as a USB CDC class device and automatically uses a class driver.

  • Page 18: Plug And Play

    ACK/NAK Mode * Off Plug and Play Plug and Play bar codes provide instant imager set up for commonly used interfaces. Note: After you scan one of the codes, power cycle the host terminal to have the interface in effect. 1 - 4 3800g User’s Guide...

  • Page 19: Connecting The Imager When Powered By Host (Keyboard Wedge)

    Connecting the Imager When Powered by Host (Keyboard Wedge) An imager can be connected between the keyboard and PC as a “keyboard wedge,” plugged into the serial port or connected to a portable data terminal. The following is an example of a keyboard wedge connection: 1.

  • Page 20: Laptop Direct Connect

    If you programmed the imager for a different terminal interface and you want to change to an IBM PC AT and compatibles keyboard wedge interface, scan the bar code below. Note: The following bar code also programs a carriage return (CR) suffix. Laptop Direct Connect For most laptops, scanning the Laptop Direct Connect bar code allows operation of the imager in parallel with the integral keyboard.

  • Page 21: Ibm 4683 Ports 5B, 9B, And 17 Interface

    4. Connect the power supply and plug into an outlet. 5. Turn the terminal/computer power back on. Note: You will not hear a power-up beep because the 3800g is factory defaulted to a USB connection. You must scan the below to enable RS-232 ability. All communication parameters between the imager and terminal must match for correct data transfer through the serial port using RS-232 protocol.

  • Page 22: Reading Techniques

    Reading Techniques The imager has a bright red aiming beam that corresponds to its horizontal field of view. The aiming beam should be centered horizontally over the bar code; it will not read if the aiming beam is in any other direction. Good Technique Bad Technique The best focus point for reading most code densities is about 5 inches (12.7 cm)

  • Page 23: Chapter 2 - Terminal Interfaces

    Terminal Interfaces Terminal ID If your interface is not a standard PC AT, refer to Terminal ID, beginning on page 2-1 and locate the Terminal ID number for your PC. Scan the Terminal ID bar code below, then scan the numeric bar code(s) from the Programming Chart inside the back cover of this manual to program the imager for your terminal ID.

  • Page 24: Supported Terminals

    Supported Terminals Terminal Esprit Heath Zenith IBM 102 key IBM 122 key IBM 122 key IBM 122 key IBM 122 key IBM DOS/V 106 key IBM SurePOS IBM SurePOS IBM Thinkpad IBM Thinkpad IBM Thinkpad I/O 122 key Lee Data Olivetti Olivetti RS-232 TTL...
  • Page 25 Supported Terminals (Continued) Terminal Telex 122 key USB PC Keyboard USB Mac Keyboard USB Com Port USB HIDPOS * Factory default setting 3800g User’s Guide Model(s) 078, 078A, 79, 80, 191, 196, 1191,1192, 1471, 1472, 1476, 1477, 1482, 1483 Terminal ID 124 * 2 - 3...

  • Page 26: Keyboard Country

    Keyboard Country Scan the appropriate country code below to program the keyboard for your country. As a general rule, the following characters are supported, but need special care for countries other than the United States: @ | $ # { } [ ] = / ‘ \ < > ~ * United States Belgium Denmark...

  • Page 27: Keyboard Style

    Please refer to Hand Held Products website ( www.handheld.com) for complete keyboard country support information and applicable interfaces. If you need to program a keyboard for a country other than one listed above, scan the Program Keyboard Country bar code below, then scan the numeric bar code(s) for the appropriate country from the inside back cover, then the Save bar code.

  • Page 28: Keyboard Modifiers

    Emulate External Keyboard should be scanned if you do not have an external keyboard (IBM AT or equivalent). Emulate External Keyboard Note: After scanning the Emulate External Keyboard bar code, you must power cycle your computer. Keyboard Modifiers This modifies special keyboard features, such as CTRL+ ASCII codes and Turbo Mode.

  • Page 29: Rs-232 Baud Rate

    Automatic Direct Connect Mode: This selection can be used if you have an IBM AT style terminal and the system is dropping characters. Default = Off Automatic Direct Connect Mode On RS-232 Baud Rate Baud Rate sends the data from the imager to the terminal at the specified rate. The host terminal must be set for the same baud rate as the imager.

  • Page 30: Rs-232 Word Length: Data Bits, Stop Bits, And Parity

    RS-232 Word Length: Data Bits, Stop Bits, and Parity Data Bits sets the word length at 7 or 8 bits of data per character. If an application requires only ASCII Hex characters 0 through 7F decimal (text, digits, and punctuation), select 7 data bits. For applications which require use of the full ASCII set, select 8 data bits per character.

  • Page 31: Rs-232 Handshaking

    RS-232 Handshaking RS-232 handshaking is a set of rules concerning the exchange of data between serially communicating devices. Default = RTS/CTS, XON/XOFF and ACK/ NAK Off . RTS/CTS On * RTS/CTS Off XON/XOFF On * XON/OFF Off ACK/NAK On * ACK/NAK Off 3800g User’s Guide 2 - 9...
  • Page 32 2 - 10 3800g User’s Guide...

  • Page 33: Chapter 3 - Output

    Output Good Read Indicators Beeper – Good Read The beeper may be programmed On or Off in response to a good read. Turning this option off, only turns off the beeper response to a good read indication. All error and menu beeps are still audible. Default = On. * On Beeper Volume –...

  • Page 34: Beeper Duration - Good Read

    Beeper Duration – Good Read The beeper duration codes modify the length of the beep the imager emits on a good read. Default = Normal. * Normal Beep Short Beep LED – Good Read The LED indicator can be programmed On or Off in response to a good read. Default = On.

  • Page 35: Good Read Delay

    Good Read Delay This sets the minimum amount of time before the imager can read another bar code. Default = No Delay. * No Delay Short Delay (500 ms) Medium Delay (1000 ms) Long Delay (1500 ms) User-Specified Good Read Delay If you want to set your own length for the good read delay, scan the bar code below, then set the delay (from 0-30,000 milliseconds) by scanning digits from the inside back cover, then scanning Save .

  • Page 36: Automatic Trigger

    Read Time-Out Use this selection to set a time-out (in milliseconds) of the imager’s trigger when using serial commands to trigger the imager. Once the imager has timed out, you can activate the imager either by pressing the trigger or using a serial trigger command.

  • Page 37: Hands Free Time-Out

    Hands Free Time-Out The Automatic Trigger and Presentation Modes are referred to as “hands free” modes. If the imager’s trigger is pulled when using a hands free mode, the imager changes to manual trigger mode. You can set the time the imager should remain in manual trigger mode by setting the Hands Free Time-Out.

  • Page 38: User-Specified Reread Delay

    User-Specified Reread Delay If you want to set your own length for the reread delay, scan the bar code below, then set the delay (from 0-30,000 milliseconds) by scanning digits from the inside back cover, then scanning Save . User-Specified Reread Delay Centering Window Use the centering feature to narrow the imager’s field of view so the imager reads only the bar code you want.
  • Page 39 The figure below illustrates the percentage range from 1 to 100%. Example: If you have two bar codes next to one another and the centering window is set to 40% left edge and 60% right edge, only the bar code that intersects that window will be decoded. 3800g User’s Guide Decoded bar code 100%...

  • Page 40: Output Sequence Overview

    Output Sequence Overview Require Output Sequence When turned off, the bar code data will be output to the host as the imager decodes it. When turned on, all output data must conform to an edited sequence or the imager will not transmit the output data to the host device. Note: This selection is unavailable when the Multiple Symbols Selection is turned on.

  • Page 41: Output Sequence Editor

    Other Programming Selections • Discard This exits without saving any Output Sequence changes. Output Sequence Editor Enter Sequence Default Sequence Require Output Sequence When an output sequence is Required , all output data must conform to an edited sequence or the imager will not transmit the output data to the host device. When it’s On/Not Required , the imager will attempt to get the output data to conform to an edited sequence, but if it cannot, the imager transmits all output data to the host device as is.
  • Page 42 Note: Code 93 must be enabled to use this example. You would set up the sequence editor with the following command line: SEQBLK62999941FF6A999942FF69999943FF The breakdown of the command line is shown below: SEQBLKsequence editor start command code identifier for Code 39 9999 code length that must match for Code 39, 9999 = all lengths start character match for Code 39, 41h = “A”...

  • Page 43: Multiple Symbols

    The breakdown of the command line is shown below: SEQBLK sequence editor start command code identifier for Code 39 0011 Code 39 code length (9) plus CR suffix (2) = 11 start character match for Code 39, 41h = “A” termination string for first code code identifier for Code 128 0012...

  • Page 44: Video Reverse

    If you want a different notation than “NR,” for example, “Error,” or “Bad Code,” you can edit the output message using the Data Formatter (page 5-5). The hex code for the No Read symbol is 9C. Video Reverse Video Reverse is used to allow the imager to read bar codes that are inverted. The “Off”...

  • Page 45: Chapter 4 - Data Editing

    Data Editing Prefix/Suffix Overview When a bar code is scanned, additional information is sent to the host computer along with the bar code data. This group of bar code data and additional, user-defined data is called a “message string.” The selections in this section are used to build the user-defined data into the message string.

  • Page 46: To Add A Prefix Or Suffix

    To Add a Prefix or Suffix: Step 1. Scan the Add Prefix or Add Suffix symbol Step 2. Determine the 2 digit Hex value from the Symbology Chart (included in Appendix A) for the symbology to which you want to apply the prefix or suffix.

  • Page 47: To Clear One Or All Prefixes Or Suffixes

    To Clear One or All Prefixes or Suffixes: You can clear a single prefix or suffix, or clear all prefixes/suffixes for a symbology. When you Clear One Prefix (Suffix), the specific character you select is deleted from the symbology you want. When you Clear All Prefixes (Suffixes), all the prefixes or suffixes for a symbology are deleted.

  • Page 48: Suffix Selections

    Suffix Selections Add Suffix Clear One Suffix Clear All Suffixes Function Code Transmit When this selection is enabled and function codes are contained within the scanned data, the imager transmits the function code to the terminal. Charts of these function codes are provided in Supported Interface Keys starting on page...

  • Page 49: Intercharacter Delay

    Intercharacter Delay An intercharacter delay of up to 495 milliseconds may be placed between the transmission of each character of scanned data. Scan the Intercharacter Delay bar code below, then scan the number of milliseconds and the SAVE bar code using the Programming Chart To remove this delay, scan the Intercharacter Delay bar code, then set the...

  • Page 50: Interfunction Delay

    Interfunction Delay An interfunction delay of up to 495 milliseconds may be placed between the transmission of each segment of the message string. Scan the Interfunction Delay bar code below, then scan the number of milliseconds and the SAVE bar code using the Programming Chart To remove this delay, scan the Interfunction Delay bar code, then set the...

  • Page 51: Chapter 5 - Data Formatting

    Data Formatting Data Format Editor Introduction You may use the Data Format Editor to change the imager’s output. For example, you can use the Data Format Editor to insert characters at certain points in bar code data as it is scanned. The selections in the following pages are used only if you wish to alter the output.

  • Page 52: Other Programming Selections

    inside back cover to program the imager for your terminal ID (you must enter 3 digits). For example, scan 0 0 3 for an AT wedge. Note: The wildcard for all terminal types is 099. Step 4. Code I.D. In the Appendix data format.
  • Page 53 (00-99) for the number of characters and xx stands for the hex value for an ASCII code. See F3 Send up to but not including “ss” character (Search and Send) starting from current cursor position, leaving cursor pointing to “ss” character followed by “xx”...

  • Page 54: Data Format Editor

    zz is the list of characters to be suppressed. (xx stands for the hex value for an ASCII code, see FC Disables suppress filter and clear all suppressed characters. Syntax = FC. E4 Replaces up to 15 characters in the data string with user specified charac- ters.

  • Page 55: Data Formatter

    Data Formatter When Data Formatter is turned off, the bar code data is output to the host as read (including prefixes and suffixes). Choose one of the following options. Default = Data Formatter On. * Data Formatter On, but Not Required Data Formatter Off When Data Formatter is required, all input data must conform to an edited format or the imager does not transmit the input data to the host device.
  • Page 56 5 - 6 3800g User’s Guide...

  • Page 57: Chapter 6 - Secondary Interface

    Secondary Interface By switching secondary interface cables, the 3800g imager, for example, can communicate with a portable data terminal (secondary interface) in addition to the host terminal (primary interface). See the table below for the secondary interfaces for the 3800g. 3800g Models Models Primary Interfaces...

  • Page 58: Secondary Trigger Mode

    RS-232 programmable selections are used by both the primary and secondary interfaces. Changing an RS-232 parameter (e.g., baud rate or parity), while in primary or secondary mode will affect both interfaces. If you want to change the RS-232 settings, refer to the Connecting the Imager with RS-232 Serial Port section on page 1-6.

  • Page 59: Hands Free Time-Out

    Hands Free Time-Out The Automatic Trigger and Presentation Modes are referred to as “hands free” modes. If the imager’s trigger is pulled when using a hands free mode, the imager changes to manual trigger mode. You can set the time the imager should remain in manual trigger mode by setting the Hands Free Time-Out.
  • Page 60 6 - 4 3800g User’s Guide...

  • Page 61: Introduction

    Symbologies Introduction This programming section contains the following menu selections. Refer to Chapter 11 for settings and defaults. • All Symbologies • China Post Code • Codabar • Codablock F • Code 11 • Code 16K • Code 39 • Code 32 Pharmaceutical (PARAF) •...

  • Page 62: Message Length

    Message Length You are able to set the valid reading length of some of the bar code symbologies. If the data length of the scanned bar code doesn’t match the valid reading length, the imager will issue an error beep. You may wish to set the same value for minimum and maximum length to force the imager to read fixed length bar code data.

  • Page 63: Codabar

    Codabar <Default All Codabar Settings> Codabar * On Codabar Start/Stop Characters Start/Stop characters identify the leading and trailing ends of the bar code. You may either transmit, or not transmit Start/Stop characters. Default = Don’t Transmit . Transmit * Don’t Transmit Codabar Check Character Codabar check characters are created using different “modulos.”...

  • Page 64: Codabar Concatenation

    When Check Character is set to Validate, but Don’t Transmit , the unit will only read Codabar bar codes printed with a check character, but will not transmit the check character with the scanned data. * No Check Character Validate Modulo 16, but Don’t Transmit Validate Modulo 16 and Transmit Codabar Concatenation...

  • Page 65: Codabar Message Length

    Codabar Message Length Scan the bar codes below to change the message length. Refer to Message Length on page 7-2 for additional information. Minimum and Maximum lengths = 2-60. Minimum Default = 4, Maximum Default = 60. Minimum Message Length Maximum Message Length Code 39 <...

  • Page 66: Code 39 Check Character

    Code 39 Check Character No Check Character indicates that the imager reads and transmits bar code data with or without a check character. When Check Character is set to Validate, but Don’t Transmit, the unit only reads Code 39 bar codes printed with a check character, but will not transmit the check character with the scanned data.

  • Page 67: Code 39 Append

    Code 39 Append This function allows the imager to append the data from several Code 39 bar codes together before transmitting them to the host computer. When this function is enabled, the imager stores those Code 39 bar codes that start with a space (excluding the start and stop symbols), and does not immediately transmit the data.

  • Page 68: Full Ascii

    Full ASCII If Full ASCII Code 39 decoding is enabled, certain character pairs within the bar code symbol will be interpreted as a single character. For example: $V will be decoded as the ASCII character SYN, and /C will be decoded as the ASCII character #.

  • Page 69: Code 39 Code Page

    Code 39 Code Page Code pages define the mapping of character codes to characters. If the data received does not display with the proper characters, it may be because the bar code being scanned was created using a code page that is different from the one the host program is expecting.

  • Page 70: Interleaved 2 Of 5 Message Length

    When Check Digit is set to Validate, but Don’t Transmit, the unit only reads Interleaved 2 of 5 bar codes printed with a check digit, but will not transmit the check digit with the scanned data. When Check Digit is set to Validate and Transmit, the imager only reads Interleaved 2 of 5 bar codes printed with a check digit, and will transmit this digit at the end of the scanned data.

  • Page 71: Code 93

    Code 93 < Default All Code 93 Settings > Code 93 * On Code 93 Message Length Scan the bar codes below to change the message length. Refer to Message Length on page 7-2 for additional information. Minimum and Maximum lengths = 0-80.

  • Page 72: Straight 2 Of 5 Industrial

    Straight 2 of 5 Industrial (three-bar start/stop) <Default All Straight 2 of 5 Settings> Straight 2 of 5 Industrial * Off Straight 2 of 5 Industrial Message Length Scan the bar codes below to change the message length. Refer to Message Length on page 7-2 for additional information.

  • Page 73: Straight 2 Of 5 Iata Message Length

    Straight 2 of 5 IATA * Off Straight 2 of 5 IATA Message Length Scan the bar codes below to change the message length. Refer to Message Length on page 7-2 for additional information. Minimum and Maximum lengths = 1-48. Minimum Default = 4, Maximum Default = 48. Minimum Message Length Maximum Message Length Matrix 2 of 5...

  • Page 74: Matrix 2 Of 5 Message Length

    Matrix 2 of 5 Message Length Scan the bar codes below to change the message length. Refer to Message Length on page 7-2 for additional information. Minimum and Maximum lengths = 1-80. Minimum Default = 4, Maximum Default = 80. Minimum Message Length Maximum Message Length Code 11...

  • Page 75: Code 11 Message Length

    Code 11 Message Length Scan the bar codes below to change the message length. Refer to Message Length on page 7-2 for additional information. Minimum and Maximum lengths = 1-80. Minimum Default = 4, Maximum Default = 80. Minimum Message Length Maximum Message Length Code 128 <Default All Code 128 Settings>...

  • Page 76: Code 128 Message Length

    Code 128 Message Length Scan the bar codes below to change the message length. Refer to Message Length on page 7-2 for additional information. Minimum and Maximum lengths = 0-80. Minimum Default = 0, Maximum Default = 80. Minimum Message Length Maximum Message Length Code 128 Code Page Code pages define the mapping of character codes to characters.

  • Page 77: Telepen

    Telepen * Off Telepen Output Using AIM Telepen Output, the imager reads symbols with start/stop pattern 1 and decodes them as standard full ASCII (start/stop pattern 1). When Original Telepen Output is selected, the imager reads symbols with start/stop pattern 1 and decodes them as compressed numeric with optional full ASCII (start/stop pattern 2).

  • Page 78: Upc A

    UPC A <Default All UPC A Settings> UPC A * On UPC A Check Digit This selection allows you to specify whether the check digit should be transmitted at the end of the scanned data or not. Default = On. * On UPC A Number System The numeric system digit of a U.P.C.

  • Page 79: Upc A Addenda Required

    This selection adds 2 or 5 digits to the end of all scanned UPC A data. Default = Off for both 2 Digit and 5 Digit Addenda. 2 Digit Addenda On 5 Digit Addenda On UPC A Addenda Required When Addenda Required is set to on, the imager will only read UPC A bar codes that have addenda.

  • Page 80: Upc E0 And Upc E1

    UPC-A/EAN-13 with Extended Coupon Code Use the following codes to enable or disable UPC-A and EAN-13 with Extended Coupon Code. Default = On. * On UPC E <Default All UPC E Settings> UPC E0 and UPC E1 Most U.P.C. bar codes lead with the 0 number system. For these codes, use the UPC E0 selection.

  • Page 81: Upc E0 And Upc E1 Expand

    UPC E0 and UPC E1 Expand UPC E Expand expands the UPC E code to the 12 digit, UPC A format. Default = Off. UPC E0 and UPC E1 Addenda Required When Addenda Required is set to on, the imager will only read UPC E bar codes that have addenda.

  • Page 82: Upc E0 Number System

    UPC E0 Number System The numeric system digit of a U.P.C. symbol is normally transmitted at the beginning of the scanned data, but the unit can be programmed so it will not transmit it. Default = On. * On UPC E0 Addenda This selection adds 2 or 5 digits to the end of all scanned UPC E data.

  • Page 83: Ean/Jan 13 Check Digit

    EAN/JAN 13 Check Digit This selection allows you to specify whether the check digit should be transmitted at the end of the scanned data or not. Default = On. * On EAN/JAN 13 Addenda This selection adds 2 or 5 digits to the end of all scanned EAN/JAN 13 data. Default = Off for both 2 Digit and 5 Digit Addenda.

  • Page 84: Ean/Jan 13 Addenda Separator

    EAN/JAN 13 Addenda Separator When this feature is on, there is a space between the data from the bar code and the data from the addenda. When turned off, there is no space. Default = On. * On Note: If you want to enable or disable EAN13 with Extended Coupon Code, refer to UPC-A/EAN-13 with Extended Coupon Code ISBN Translate...

  • Page 85: Ean/Jan 8 Check Digit

    EAN/JAN 8 Check Digit This selection allows you to specify whether the check digit should be transmitted at the end of the scanned data or not. Default = On. * On EAN/JAN 8 Addenda This selection adds 2 or 5 digits to the end of all scanned EAN/JAN 8 data. Default = Off for both 2 Digit and 5 Digit Addenda.

  • Page 86: Ean/Jan 8 Addenda Separator

    EAN/JAN 8 Addenda Separator When this feature is on, there is a space between the data from the bar code and the data from the addenda. When turned off, there is no space. Default = On. * On <Default All MSI Settings> * Off MSI Check Character Different types of check characters are used with MSI bar codes.

  • Page 87: Msi Message Length

    MSI Message Length Scan the bar codes below to change the message length. Refer to Length on page 7-2 for additional information. Minimum and Maximum lengths = 4-48. Minimum Default = 4, Maximum Default = 48. Minimum Message Length Plessey Code <Default All Plessey Code Settings>...

  • Page 88: Rss Limited

    RSS-14 < Default All RSS-14 Settings > RSS-14 * On RSS Limited < Default All RSS Limited Settings > RSS Limited * On RSS Expanded < Default All RSS Expanded Settings > 7 - 28 3800g User’s Guide...

  • Page 89: Rss Expanded Message Length

    RSS Expanded * On RSS Expanded Message Length Scan the bar codes below to change the message length. Refer to Message Length on page 7-2 for additional information. Minimum and Maximum lengths = 4-74. Minimum Default = 4, Maximum Default = 74. Minimum Message Length Maximum Message Length UCC Emulation...

  • Page 90: China Post Code

    China Post Code <Default All China Post Code Settings> China Post Code * Off China Post Message Length Scan the bar codes below to change the message length. Refer to Message Length on page 7-2 for additional information. Minimum and Maximum lengths = 2-80.

  • Page 91: Korea Post Code

    Korea Post Code <Default All Korea Post Code Settings> Korea Post Code * Off Korea Post Message Length Scan the bar codes below to change the message length. Refer to Message Length on page 7-2 for additional information. Minimum and Maximum lengths = 2-80.

  • Page 92: Posicode Message Length

    You have to have PosiCode A and B on to read any of the PosiCode symbologies. A and B On (No Limited) A and B and Limited A On (Limited B Off) * A and B and Limited B On (Limited A Off) PosiCode Message Length Scan the bar codes below to change the message length.

  • Page 93: Codablock F

    Codablock F <Default All Codablock F Settings> Codablock F * Off Codablock F Message Length Scan the bar codes below to change the message length. Refer to Message Length on page 7-2 for additional information. Minimum and Maximum lengths = 1-2048. Minimum Default = 1, Maximum Default = 2048. Minimum Message Length Maximum Message Length Code 16K...

  • Page 94: Code 16K

    Code 16K * Off Code 16K Message Length Scan the bar codes below to change the message length. Refer to Message Length on page 7-2 for additional information. Minimum and Maximum lengths = 0-160. Minimum Default = 1, Maximum Default = 160. Minimum Message Length Maximum Message Length Code 49...

  • Page 95: Code 49 Message Length

    Code 49 Message Length Scan the bar codes below to change the message length. Refer to Message Length on page 7-2 for additional information. Minimum and Maximum lengths = 1-81. Minimum Default = 1, Maximum Default = 81. Minimum Message Length Maximum Message Length 3800g User’s Guide 7 - 35...
  • Page 96 7 - 36 3800g User’s Guide...

  • Page 97: Chapter 8 - Interface Keys

    Interface Keys Keyboard Function Relationships The following Keyboard Function Code, Hex/ASCII Value, and Full ASCII “CTRL”+ relationships apply to all terminals that can be used with the imager. Refer to page 2-6 enable Control + ASCII mode. Function Code HEX/ASCII Value 3800g User’s Guide Full ASCII “CTRL”...
  • Page 98 The last five characters in the Full ASCII “CTRL”+ column ( [ \ ] 6 - ), apply to US only. The following chart indicates the equivalents of these five characters for different countries. Country United States Belgium Scandinavia France Germany Italy Switzerland...

  • Page 99: Supported Interface Keys

    Supported Interface Keys IBM AT/XT and PS/2 Compatibles, WYSE PC/AT ASCII Supported Keys Reserved Enter (KP) Cap Lock ALT make ALT break CTRL make CTRL break CR/Enter Reserved Reserved Delete CR/Enter Insert Escape Home Print Back Space Back Tab * IBM 3191/92, 3471/72, 3196/97, 3476/77, Telex (all models) 3800g User’s Guide IBM XTs and IBM, DDC, Memorex...
  • Page 100 Supported Interface Keys ASCII * IBM 3196/97, 3476/77, 3191/92, 3471/72, Memorex Telex (all models) with 102 key keyboards ** Memorex Telex with 88 key keyboards 8 - 4 IBM, Memorex Telex (102)* Supported Keys Reserved Enter New Line Tab/Field Forward Delete Field Exit Insert...
  • Page 101 Supported Interface Keys ASCII 3800g User’s Guide Esprit 200, 400 Esprit 200, 400 ANSI ASCII Supported Keys Supported Keys Reserved Reserved New Line New Line New Line New Line New Line New Line Escape Escape Insert Insert Back Space Back Space Back Tab Back Tab Esprit 200, 400...
  • Page 102 Supported Interface Keys Apple Mac/iMac ASCII Supported Keys Reserved Enter/Numpad Enter CAPS ALT make ALT break CNTRL make CNTRL break RETURN APPLE make APPLE break RETURN Ins Help Home Prnt Scrn BACKSPACE LSHIFT TAB BACKSPACE 8 - 6 3800g User’s Guide...

  • Page 103: Chapter 9 - Utilities

    Utilities To Add a Test Code I.D. Prefix to All Symbologies This selection allows you to turn on transmission of a Code I.D. before the decoded symbology. (See the Symbology Chart, included in the Appendix A, page A-1) for the single character code that identifies each symbology.) This action first clears all current prefixes, then programs a Code I.D.

  • Page 104: Temporary Visual Xpress Configuration

    Temporary Visual Xpress Configuration For quick download communication configuration, scan the Visual Xpress bar code to temporarily configure the imager for Visual Xpress settings. Refer to Visual Xpress on page 10-1 for additional information about Visual Xpress. Note: If you have a unit capable of keyboard wedge mode, scan the bar code below and the unit will communicate in RS-232 mode, allowing it to work with Visual Xpress.

  • Page 105: Chapter 10 - Visual Xpress

    Visual Xpress Visual Xpress Introduction Visual Xpress provides a wide range of PC-based programming functions that can be performed on an imager connected to your PC's COM port. Visual Xpress allows you to download upgrades to the imager's firmware, change programmed parameters, and create and print programming bar codes.

  • Page 106: Installing Visual Xpress From The Web

    Installing Visual Xpress from the Web 1. Access the Hand Held Products web site at www.handheld.com. 2. Click in the Quick Search text box and enter Visual Xpress. 3. Click on Search Now. 4. Click on the entry for Visual Xpress.

  • Page 107: Chapter 11 - Serial Programming Commands

    Serial Programming Commands The serial programming commands can be used in place of the programming bar codes. Both the serial commands and the programming bar codes will program the 3800g. For complete descriptions and examples of each serial programming command, refer to the corresponding programming bar code in this manual. The device must be set to an RS-232 interface (see commands can be sent via a PC com port using terminal emulation software.

  • Page 108: Query Commands

    Query Commands Several special characters can be used to query the device about its settings. What is the default value for the setting(s). What is the device’s current value for the setting(s). What is the range of possible values for the setting(s). (The de- vice’s response uses a dash (-) to indicate a continuous range of values.

  • Page 109: Examples Of Query Commands

    When responding, the device echoes back the command sequence with the status character inserted directly before each of the punctuation marks (the period, exclamation point, comma, or semicolon) in the command. Examples of Query Commands In the following examples, a bracketed notation [ ] depicts a non-displayable response.

  • Page 110: Trigger Commands

    Trigger Commands You can activate and deactivate the imager with serial trigger commands. First, the imager must be put in Manual/Serial Trigger Mode either by scanning the Manual/Serial Trigger Mode bar code (page 3-3), or by sending the Manual/ Serial Menu Command (page 11-7).

  • Page 111: Menu Commands

    Menu Commands Selection Factory Default Settings Terminal Interfaces Terminal ID Program Keyboard Country Keyboard Style Keyboard Modifiers Serial Port Connection 3800g User’s Guide Setting * Indicates default Default USB PC Keyboard *USA Belgium Denmark Finland France Germany/Austria Great Britain Italy Norway Spain Switzerland...

  • Page 112: Output Selections

    Selection Baud Rate Word Length: Data Bits, Stop Bits, and Parity RS-232 Handshaking Output Selections Beeper - Good Read Beeper Volume - Good Read 11 - 6 Setting * Indicates default 300 BPS 600 BPS 1200 BPS 2400 BPS 4800 BPS 9600 BPS 19200 BPS 38400 BPS...
  • Page 113 Selection Beeper Pitch - Good Read (Frequency) Beeper Duration - Good Read LED - Good Read Number of Beeps - Good Read Good Read Delay User-Specified Good Read Delay Trigger Mode Reread Delay User-Specified Reread Delay Centering 3800g User’s Guide Setting * Indicates default Low (1600) (min 400Hz)

  • Page 114: Data Formatter Selections

    Selection Output Sequence Editor Require Output Sequence Multiple Symbols No Read Video Reverse Prefix/Suffix Selections Add CR Suffix to All Symbologies Prefix Suffix Function Code Transmit Intercharacter Delay User Specified Intercharac- ter Delay Interfunction Delay Intermessage Delay Data Formatter Selections Data Format Editor 11 - 8 Setting...

  • Page 115: Secondary Interface Selections

    Selection Data Formatter Alternate Data Formats Secondary Interface Selections Enabling the Secondary Interface Secondary RS-232 Con- nection Secondary Trigger Mode Symbologies All Symbologies Codabar Codabar Codabar Start/Stop Char. Codabar Check Char. Codabar Concatenation Codabar Message Length Code 39 3800g User’s Guide Setting * Indicates default *On, but Not Required...
  • Page 116 Selection Code 39 Code 39 Start/Stop Char. Code 39 Check Char. Code 39 Message Length Code 39 Append Code 32 Pharmaceutical (PARAF) Code 39 Full ASCII Interleaved 2 of 5 Interleaved 2 of 5 Interleaved 2 of 5 Check Digit Interleaved 2 of 5 Message Length Code 93...
  • Page 117 Selection Straight 2 of 5 Industrial Straight 2 of 5 Industrial Message Length Straight 2 of 5 IATA Straight 2 of 5 IATA Straight 2 of 5 IATA Mes- sage Length Matrix 2 of 5 Matrix 2 of 5 Matrix 2 of 5 Message Length Code 11 Code 11...
  • Page 118 Selection Code 128 Function Code Transmit ISBT Concatenation Telepen Telepen Telepen Output Telepen Message Length UPC A UPC A UPC A Check Digit UPC A Number System UPC A 2 Digit Addenda UPC A 5 Digit Addenda UPC A Addenda Required UPC A Addenda Separator UPC E...
  • Page 119 Selection UPC E Expand UPC E Check Digit UPC E Number System UPC E 2 Digit Addenda UPC E 5 Digit Addenda UPC E Addenda Required UPC E Addenda Separator EAN/JAN 13 EAN/JAN 13 EAN/JAN 13 Check Digit EAN/JAN 13 2 Digit Addenda EAN/JAN 13 5 Digit Addenda...
  • Page 120 Selection EAN/JAN 8 Check Digit EAN/JAN 8 2 Digit Addenda EAN/JAN 8 5 Digit Addenda EAN/JAN 8 Addenda Required EAN/JAN 8 Addenda Separator Coupon Code MSI Check Character MSI Message Length Plessey Code Plessey Code Plessey Message Length RSS-14 RSS-14 RSS Limited RSS Limited 11 - 14...
  • Page 121 Selection RSS Expanded RSS Expanded RSS Expanded Msg. Length EAN•UCC Emulation China Post Code China Post Code China Post Code Msg. Length Korea Post Code Korea Post Code Korea Post Code Msg. Length PosiCode PosiCode PosiCode Msg. Length Trioptic Code Codablock F 3800g User’s Guide Setting...
  • Page 122 Selection Codablock F Codablock F Msg. Length Code 16K Code 16K Code 16K Code 49 Code 49 Code 49 11 - 16 Setting * Indicates default *Off Minimum (1 - 2048) *1 Maximum (1 - 2048) *2048 Default All Code 16K Settings *Off Minimum (0 - 160) *1 Maximum (0 - 160) *160...

  • Page 123: Chapter 12 - Product Specifications

    Product Specifications 3800g Product Specifications Parameter Dimensions (Typical): Height Length Width Weight Light Source Scan Rate Skew Angle Pitch Angle Horizontal Velocity Scan Contrast Voltage Requirements Current Draw (Max): 3800GX4E @4.5-5.5Vdc 3800GX5E @4.5-12Vdc Temperature Ranges: Operating Storage Humidity Mechanical Drop Vibration ESD Sensitivity Sealant Rating...

  • Page 124: 3800G Depth Of Field (Typical Performance)

    3800g Depth of Field (typical performance Minimum Bar Width 13 mil 100% UPC 5 mil Code 39 7.5 mil Code 39 10 mil Code 39 13 mil Code 39 15 mil Code 39 20 mil Code 39 55 mil Code 39 1.

  • Page 125: Standard Cable Pinouts

    Standard Cable Pinouts Keyboard Wedge 3800g User’s Guide 12 - 3...
  • Page 126 Standard Cable Pinouts Serial Output 12 - 4 3800g User’s Guide...
  • Page 127 Standard Cable Pinouts 3800g User’s Guide 12 - 5...
  • Page 128 12 - 6 3800g User’s Guide...

  • Page 129: Chapter 13 - Maintenance

    Inspect the scanner’s interface cable and connector for wear or other signs of damage. A badly worn cable or damaged connector may interfere with scanner operation. Contact your Hand Held Products distributor for information about cable replacement. Cable replacement instructions are on page 13-2.

  • Page 130: Replacing The Interface Cable

    The interface cable is designed to be field replaceable. • Order replacement cables from Hand Held Products or from an authorized distributor. • When ordering a replacement cable, specify the cable part number of the original interface cable.
  • Page 131 Is the scanner having trouble reading your symbols? If the scanner isn’t reading symbols well, check that the symbols: • Aren’t smeared, rough, scratched, or exhibiting voids. • Aren’t coated with frost or water droplets on the surface. • Are enabled in the scanner or in the decoder to which the scanner connects. Is the bar code displayed but not entered? The bar code is displayed on the host device correctly, but you still have to press a key to enter it (the Enter/Return key or the Tab key, for example).
  • Page 132 13 - 4 3800g User’s Guide...

  • Page 133: Chapter 14 - Customer Support

    Hand Held Products provides service for all its products through service centers throughout the world. To obtain warranty or non-warranty service, return the unit to Hand Held Products (postage paid) with a copy of the dated purchase record attached. Contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.

  • Page 134: Online Product Service And Repair Assistance

    You can also access product service and repair assistance online at www.handheld.com. Technical Assistance If you need assistance installing or troubleshooting, please call your Distributor or the nearest Hand Held Products technical support office: North America/Canada: Telephone: (800) 782-4263, option 4 (8 a.m. to 6 p.m. EST)

  • Page 135: Online Technical Assistance

    (C) static electricity or electro-static discharge, (D) operation under conditions beyond the specified operating parameters, or (E) repair or service of the product by anyone other than Hand Held Products or its authorized representatives. This warranty shall extend from the time of shipment for the duration published by Hand Held Products for the product at the time of purchase ("Warranty...
  • Page 136 Hand Held Products voids the warranty. This includes but is not limited to: cables, power supplies, cradles, and docking stations. Hand Held Products, Inc. extends these warranties only to the first end- users of the products. These warranties are nontransferable.

  • Page 137: Symbology Chart

    Appendix A Symbology Chart Code Symbology China Post Codabar Codablock F Code 2 of 5 Code 11 Code 16K Code 39 Code 32 Pharma- < ceutical (PARAF) Code 49 Code 93 Code 128 UCC/EAN-128 EAN/JAN-8 EAN/JAN-13 EAN-13 with Extended Coupon Code Note: “m”...

  • Page 138: Ascii Conversion Chart (Code Page 1252

    ASCII Conversion Chart (Code Page 1252 Note: This table applies to U.S. style keyboards. Certain characters may differ depending on your Country Code/PC regional settings. Dec Hex Char A - 2 Hex Char Dec “ & ‘ < > Char Dec Hex Char 3800g User’s Guide ‘...
  • Page 139 Char € € ‚ ƒ „ … † ‡ ˆ ‰ Š ‹ Œ Ž ‘ ’ “ ” • – — ˜ ™ š › œ ž Ÿ 3800g User’s Guide Char Dec ¡ ¢ £ ¤ ¥ ¦ §...

  • Page 140: Code Page Mapping Of Printed Bar Codes

    Code Page Mapping of Printed Bar Codes Code pages define the mapping of character codes to characters. If the data received does not display with the proper characters, it may be because the bar code being scanned was created using a code page that is different from the one the host program is expecting.
  • Page 141 Sample Symbols UPC A 0 123456 7890 Interleaved 2 of 5 1234567890 Code 128 Code 128 EAN 13 9 780330 290951 EAN 8 3210 5 UPC-E 456123...
  • Page 142 Sample Symbols Code 39 Codabar BC321 Code 93 A13579B Straight 2 of 5 Industrial 123456-9$ Matrix 2 of 5 123456 6543210 RSS-14 (01)00123456789012...

  • Page 143: Programming Chart

    Programming Chart Note: If you make an error while scanning the letters or digits (before scanning Save), scan Discard, scan the correct letters or digits, and Save. Discard Save...
  • Page 144 Hand Held Products, Inc. 700 Visions Drive P.O. Box 208 Skaneateles Falls, NY 13153-0208 3800g-UG Rev A 4/06...

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