Appendix; Troubleshooting - LG LCD TV / LED LCD TV Owner's Manual

APPENDIX

TROUBLESHOOTING

The TV does not operate properly.
The remote control does not
work
Power is suddenly turned off
The video function does not work.
No picture & No sound
Picture appears slowly after
switching on
No or poor colour or poor
picture
Horizontal/vertical bars or
picture shaking
Poor reception on some
channels
Lines or streaks in pictures
No picture when connecting
HDMI
The audio function does not work.
Picture OK & No sound
No output from one of the
speakers
Unusual sound from inside
the TV
No sound when connecting
HDMI or USB
- Check to see if there is any object between the TV and the remote control causing an obstruction. Ensure
you are pointing the remote control directly at the TV.
- Ensure that the batteries are installed with correct polarity (+ to +, - to -).
- Install new batteries.
- Is the sleep timer set?
- Check the power control settings. Has the Power supply been interrupted.
- If the TV is switched on and there is no input signal, it will switch off automatically after 15 minutes.
- Check whether the TV is switched on.
- Try another channel. The problem may be with the broadcast.
- Is the power cord inserted correctly into the mains?
- Check your antenna direction and/or location.
- Test the mains outlet by plugging another product into the same outlet.
- This is normal, the image is muted during the TV startup process. Please contact your service centre, if
the picture has not appeared after five minutes.
- Adjust Colour in menu option.
- Allow a sufficient distance between the TV and the VCR.
- Try another channel. The problem may be with the broadcast.
- Are the video cables installed properly?
- Activate any function to restore the brightness of the picture.
- Check for local interference such as an electrical appliance or power tool.
- Station or cable channel experiencing problems, tune to another station.
- Station signal is weak, reposition the antenna to receive weaker stations.
- Check for sources of possible interference.
- Check antenna (Change the position of the antenna).
- Check that your HDMI cable is version 1.3 or higher.
- If the HDMI cables don't support HDMI version 1.3, flicking or no screen display can result. Please use the
latest cables that support at least HDMI version 1.3.
- Press the + or - button.
MUTE
- Sound muted? Press button.
- Try another channel. The problem may be with the broadcast.
- Are the audio cables installed properly?
Balance
- Adjust in menu option.
- A change in ambient humidity or temperature may result in an unusual noise when the TV is switched on
or off and does not indicate a fault with the TV.
- Check HDMI cable over version 1.3.
- Check USB cable over version 2.0.
GB-117