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58
Troubleshooting
Troubleshooting
General
Symptoms
The Power does not turn on.
The unit does not start
playback.
The angle cannot be changed.
Cannot play movie, photo or
audio files.
The remote control does not
work properly.
5
Picture
Symptom
There is no picture.
Picture noise appears
Cause & Solution
y Plug the power cord into the wall outlet securely.
y Insert a playable disc. (Check the disc type, color system, and regional
code.)
y Place the disc with the playback side down.
y Place the disc on the disc tray correctly inside the guide.
y Clean the disc.
y Cancel the Rating function or change the rating level.
y Multi-angles are not recorded on the DVD Video being played.
y The files are not recorded in a format that the unit can play.
y The unit does not support the codec of the movie file.
y The remote control is not pointed at the remote sensor of the unit.
y The remote control is too far from the unit.
y There is an obstacle in the path between the remote control and the
unit.
y The batteries in the remote control are exhausted.
Cause & Solution
y Select the appropriate video input mode on the TV so the picture
from the unit appears on the TV screen.
y Connect the video connection securely.
y Check the [HDMI Color Setting] in the [Setup] menu is set to the
appropriate item that conforms to your video connection.
y Your TV may not support the resolution you have set on the unit.
Change the resolution to one that your TV accepts.
y The player's HDMI OUT jack is connected to a DVI device that does
not support copyright protection.
y You are playing a disc recorded in a colour system that is different
from your TV.
y Set the resolution to one that your TV accepts.
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