Related Manuals for RTX DUALphone 4088
Summary of Contents for RTX DUALphone 4088
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Page 1: User Manual
DUALphone 4088 and landline in one handset HD Audio No PC Needed 2 Accounts Handsfree user manual... -
Page 2: Table Of Contents
In thIs user manual This is how The DUALphone works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . how The mAnUAL is orgAnizeD . - Page 3 In thIs user manual Set the time and date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Set the preferred line .
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Page 4: This Is How The Dualphone Works
thIs Is how the Dualphone works Your DUALphone could entirely change the way you think about using your telephone and using Skype . You can use your DUALphone to make and receive both landline and Skype calls . And, because Skype is built into your DUALphone, you no longer need a computer to use Skype . -
Page 5: How The Manual Is Organized
how the manual Is organIzeD This manual falls in three parts: (1) Installation and basic functions, (2) Advanced functions, (3) Support information . new Users: • Please read section 1 of this document . section 2 is for more advanced users who wants a deeper knowledge of the DUALphone . -
Page 6: Installation And Basic Functions - Section 1 N
Section secTion InstallatIon anD basIc functIons – sectIon 1 IN The BOx • 1 cordless DUALphone handset • 2 AAA rechargable batteries • 1 desktop charger with power supply • 1 DUALphone base station • 1 power supply for base station •... -
Page 7: Your Handset At A Glance
Section YOUR hANDSeT AT A gLANCe earpiece colour Display Displays the status of your handset . Loudspeaker/ringer For handsfree speakerphone and ringing (on the back of the DUALphone) . headset jack key pad For 3 .5 mm jack keys used for entering digits 0-9 and (on the side of the DUALphone) . -
Page 8: How To Install The Base Station
Section hOW TO INSTALL The BASe STATION a) Connect on the base station to a telephone socket (if available), using the provided telephone cable and optional plug . b) Connect the power adapter to an active power outlet and connect on the base station to the power adapter . -
Page 9: How To Install The Handset
Section hOW TO INSTALL The hANDSeT • Push the top of the battery compartment cover on the back of the handset inwards and downwards . • Insert the two batteries provided with the handset, making sure that their plus and minus ends are facing the same way as shown in the illustrations on the sides of the battery compartment . -
Page 10: First Time Start-Up
Section FIRST TIMe START-UP You must complete the following steps the first time you use your DUALphone . Start by turning on the handset by pressing until the handset turns on . 1) Reset the base station by pressing the button on the back of the unit and insert the DUALphone in the cradle in order to register with the base station . - Page 11 Section 6) Confirm the country code setting by pressing left . Alter your country code by inserting “+” followed by the country code number of your choice and press 7) If your country uses area codes, please enter the area code following the above procedure .
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Page 12: Getting Started With Skype
Section geTTINg STARTeD WITh SkYPe ou can configure your DUALphone with an existing Skype account during the first-time installation, or you can optionally create a new Skype account . You only need a Skype username and password defined by you to create a new account . -
Page 13: Sign In To Skype
Section 5) Use the keypad to enter a password and press . You are asked to confirm the password by entering it again . 6) You are then directed to the Skype Agreement . Use to read the entire text and then press left to accept . - Page 14 Section 2) Press left to sign in to the first Skype account, or use to sign in to the second Skype account . 3) Use the keypad to enter your Skype name and press 4) Use the keypad to enter your password and press 5) You are now asked whether you want to save your Skype name and password for automatic sign-in .
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Page 15: Skype Features Supported By Dualphone
Section skype features supported by DUALphone After you have created your Skype account, you can call other people with Skype accounts for free . Skype also offers additional subscription features, including: skypeout Allows you to make calls to ordinary landline and mobile phones . Provides you with an ordinary phone number for receiving Skype calls on your online number DUALphone from ordinary landline and mobile phones . - Page 16 Section radio signal status indicates the strength of the radio signal. No radio signal . Radio signal . battery status indicates the status of the battery. Low level . Partially charged . Fully charged . Charging . notifications Displays notification icons. Missed call .
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Page 17: Main Menu
Section main menu The main menu provides easy access to all of your Skype and DUALphone settings . 1) From idle screen just press left to enter the main menu . 2) Use to navigate and highlight an item . Select by pressing left go back by pressing right The following table outlines the main menu items: contacts... -
Page 18: Contacts
Section CONTACTS Your contact list displays all of the names you can make calls to . If you have an existing Skype account, your contact list is automatically downloaded when you sign in . If you are new to Skype and have just created an account, your contact list will be empty . - Page 19 Section 5) Confirm by pressing right back or send a request to exchange contact details by pressing left noTes: • After you press left in step 4, an exchange contact details request is sent to the contact . When it has been sent, a confirmation message is displayed .
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Page 20: Add A Skypeout Or Landline Contact
Section Add a skypeout or landline contact To add a SkypeOut or landline contact, press left to select menu, then: 1) Use to go to Add contact, select by pressing left 2) Use to enter a phone number for use with SkypeOut or landline . Select by pressing left 3) Use the keypad to enter the contact’s name and press 4) Use the keypad to enter the full phone number and press... -
Page 21: Search For Skype Users
Section search for skype users To search for Skype users, press left to select menu, then: 1) Use to go to search, select by pressing left 2) Use the keypad to enter the Skype name or full name name and press 3) Use to navigate and highlight a name from the list, select by pressing... -
Page 22: Make And Receive Calls
Section MAke AND ReCeIVe CALLS The procedures for making and receiving calls apply to any type of call – Skype-to-Skype calls, SkypeOut calls and Online Number calls . Furthermore, you can use your phone for landline telephony . call a skype contact To make a Skype call: 1) Press right to select contacts . -
Page 23: Receive A Call
Section 2) Use to select landline or SkypeOut and press 3) Wait for the call to connect, ring and be answered . Press to end the call . noTes: • You can select a preferred line for dialing by going to Menu > Settings > Phone settings > Preferred line. Choose one of the following options: 1) Always landline 2) Always SkypeOut... -
Page 24: Troubleshooting
Section TROUBLeShOOTINg This is a guide to the most common problems that may occur during installation or use of your DUALphone . You can easily solve some of the problems yourself, but may need your broadband service provider or landline provider to help you with others . - Page 25 Section probLem possibLe cAUse soLUTion handset is not • The base station is not • Make sure that the power supply is properly registering connected . connected to on the base station and that the power is on . (continued) no connection •...
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Page 26: Advanced Functions - Section 2
Section secTion aDvanceD functIons – sectIon 2 MeNU TRee OF YOUR DUALPhONe The following menu trees show how the different features are accessed through the handset . Left right are generally used to move to the next level by choosing select, option or back. for menu . - Page 27 Section MAIN MeNU LeVeL 1 LeVeL 2 LeVeL 3 status sign in To skype create new Account change status Offline Online Away Do not disturb Invisible sign out Details shown to all my profile Private change password Auto sign in Automatically Promt search...
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Page 28: Emergency Calls
Section MAIN MeNU LeVeL 1 LeVeL 2 LeVeL 3 settings Time & Date Time Time zone (continued) Daylight Savings Time format Time Separator Date Date format Date Separator Time Server Time Server URL cordless settings Register handset handset name Deregister handset handset 1 handset 2 handset 3... -
Page 29: Skype Settings
Section SkYPe SeTTINgS change your online status Your online status can be seen by all Skype contacts authorised by you . For more on this, please see main display in the installation and basic functions section . For more on authorisations, please see exchange contact details request in this section of the manual . -
Page 30: Choose Auto Or Manual Sign In
Section choose auto or manual sign in Your first sign in has to be manual, but after that you can activate Auto sign in and sign in to your Skype account automatically, in case you should turn off the base station or the handset . If you activate prompt, you have to enter your Skype password every time you sign in . -
Page 31: Change Your Skype Profile
Section change your skype profile In my profile you can tell other Skype users a bit about yourself . Please note that any Skype user can see all configurations you make in Details shown to all, even the Skype users you have not authorised . You must be signed into Skype to change your profile . -
Page 32: Change Your Password
Section a) In show my picture, press left to select . b) In skype name, please note that you cannot change your Skype name here . c) In full name, use the keypad to enter your data . d) In gender, use left to select (male, female, Unspecified) . -
Page 33: Create A Personal Voicemail Greeting
Section 3) Press and left to select change password. 4) enter your password using the keypad, then press left 5) enter your new password, then press the “Ok” softkey . 6) Repeat your new password, then press the “Change” softkey . create a personal voicemail greeting Skype voicemail has a default voicemail greeting . -
Page 34: Listen To Your Voicemail
Section 4) Presss and left to select welcome message. 5) Press left to select options . 6) Press record new to record your welcome greeting, and press play to hear the recorded message . Listen to your voicemail Callers can leave a message for you . Whenever someone sends you a voicemail, the message You have 1 new voicemail will be displayed on your DUALphone . - Page 35 Section 3) Press and left to select voicemail. 4) Press and left or just press left to select the voicemail of your choice . 5) Press left to select options (play, call, send voicemail, Details, Delete, view profile, Add to contacts, my greeting) . play: Play back the voicemail .
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Page 36: Privacy
Section privacy You can make restrictions as to whom you wish to accept a Skype or a callto your online number from . Your choices are: 1) From the idle screen, press left to enter the main menu . 2) Press to select settings. -
Page 37: Notification
Section notification You can choose whether you want to be alerted by a tone whenever you receive a voicemail or an authorisation request . 1) From the idle screen, press left to enter the main menu . 2) Press and left to select settings. -
Page 38: Phone Settings
Section PhONe SeTTINgS Tones You can configure keypad tones, ring tones etc . on your DUALphone . The following are just a few examples . 1) From the idle screen, press left to enter the main menu . 2) Press and left to select settings. -
Page 39: Change The Ring Tone
Section 2) Press and left or just press left to select your preferred alert type (ringing, ring once, beep once) . change the ring tone You can define how you want your DUALphone to ring on incoming calls . 1) From Tones, press to select ring tones . -
Page 40: Adjust The Keypad Tones
Section Adjust the keypad tones You can choose whether you want to hear a tone whenever you press a key or whether you want your keys to be silent . 1) From Tones, press to select keypad tones. and left 2) Press and left or just press left... - Page 41 Section 1) From the idle screen, press left to enter the main menu . 2) Press and left to select settings. 3) Press and left to select Time and date. 4) Press and left to select Time zone . 5) Press and left or just press left to select your preferred time zone...
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Page 42: Set The Preferred Line
Section 7) Press and left or just press left to select your preferred mode (Daylight saving, standard) . If you wish to adjust the Time format and Time separator as well as the Date format and Date separator settings, this is easily done here . set the preferred line You can configure how you want to route your outgoing calls when using . -
Page 43: Change The Country Code
Section 4) Press and left to select preferred line. 5) Press and left or just press left to select your preferred port (Landline, skypeout, Always ask) . change the country code As Skype does not know where in the world you are connected to the Internet, you will always have to enter the country setting when calling landline phones and/or mobile phones via the Internet (SkypeOut) . - Page 44 Section 3) Press and left to select phone settings. 4) Press and left to select region. 5) Press left to select country code, then enter your preferred country code using the keypad . 6) Press and left to select Area code, then enter your preferred area code using the keypad .
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Page 45: Change The Landline Country Setting
Section change the landline country setting As your DUALphone works both with Skype telephony and ordinary telephony via landline connections, your DUALphone has to know in what country you are connecting to the landline system . In other words, the configuration you make here has nothing to do with Skype, only with landline telephony . -
Page 46: Change The Handset Language
Section change the handset language You can change the language displayed on your handset . You can select another language than english only if your DUALphone is connected to the Internet . 1) From the idle screen, press left to enter the main menu . 2) Press and left to select settings. -
Page 47: Register / Deregister Your Handset
Section Should you accidentally select a language which makes it hard for you to find the Language menu again, use this shortcut: 1) From the idle screen, press left to enter the main menu . 2) Press three times on the number 8 key . register / deregister your handset Use the register function whenever you need to register your handset with a base station, for instance when registering the handset with a base station other than the one you are already registered to . - Page 48 Section 4) Pres and left or just press left to select register handset or Deregister handset . noTe: • To make registration possible, make sure that the base station has registration mode enabled. This is done by pressing reset on the back of the base station . A D VA N C e D S e T T I N g S...
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Page 49: Internet Settings
Section internet settings You can configure settings such as IP mode, IP address, Skype proxy and Firmware proxy . however, if you have an advanced Internet connection and are not familiar with firewalls and ports, we recommend that you consult someone with knowledge on this or read more on the topic at www.skype.com. In ip mode you can choose Dynamic or static . - Page 50 Section 6) Press and left to select static . 7) A wizard will guide you through the configuration. A D VA N C e D S e T T I N g S...
- Page 51 Section In skype proxy you can configure all the settings regarding this proxy . This is how to do it: 1) From the idle screen, press to enter the main menu . 2) Press and left to select settings. 3) Press and left to select Advanced.
- Page 52 Section 6) Press left to select proxy . 7) Press and left to select Yes . 8) Press and left or just press left to select the proxy host type (Automatic, hTTps, socks5) . 9) Automatic may be selected if your proxy supports this feature . If you select one of the other options, a wizard will guide you through the relevant configuration.
- Page 53 Section 3) Press and left to select Advanced. 4) Press and left to select internet settings . 5) Press and left to select firmware proxy . 6) Press left to select proxy . 7) Press and left to select Yes . 8) Use the keypad to enter the HTTP proxy IP Address.
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Page 54: Adjust The Earpiece Volume
Section In skype ports you can configure all the settings regarding the incoming connection port . This is how to do it: 1) From the idle screen, press left to enter the main menu . 2) Press and left to select settings. 3) Press and left to select Advanced. -
Page 55: Connect A Headset
Section connect a headset Free your hands while talking – connect an external headset. The connector is of the mono type, plug size 2 .5mm . Please note that not all headsets will be suitable . Ask for a set with an impedance of 30 Ohms or higher . -
Page 56: Contacts
Section CONTACTS Your list of contacts contains all Skype users as well as all landline phone users that you have added . There is a limit to the number of entries you can make, but your contact list can nevertheless hold hundreds of contacts . It is easy to access your list of contacts: 1) From the idle screen, press left to enter Contacts . - Page 57 Section 7) Under Advanced you have access to more options (rename, remove, edit, block, request details, Add contact) . Your contacts are ordered as follows: • Online Skype contacts (alphabetically by full name) • Offline Skype contacts with call forwarding and SkypeOut contacts (alphabetically by full name) •...
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Page 58: Exchange Contact Details Request
Section exchange contact details request You can send an authorisation request to a Skype user – and if it is accepted, you can see his or her online status . When adding a contact to your Contact list you will be prompted to specify if you want to send an authorisation request . -
Page 59: Rename A Contact
Section 5) Press and left to select request details. 6) Use the keypad to enter any text to be sent along with your request . 7) Press left to send the request . noTe: • You can only request details from users whose online status is shown with a question mark. rename a contact You can change the name of a contact . -
Page 60: Remove A Contact
Section 5) Press left to select rename . 6) enter the desired new name using the keypad . remove a contact You can remove a contact . Your options are: remove and block: Remove and block a contact . Please note that this option applies only to Skype contacts . remove: Remove a contact from your Contact list . -
Page 61: Block A Contact
Section 5) Press and left to select remove . 6) Press and left or just press left to select the required type of removal (remove and block, remove) . 7) In both cases you are asked whether you really want to remove the contact . Press left to remove the contact, right to cancel . -
Page 62: Make And Receive Calls
Section 4) Press and left to select Advanced. 5) Press and left to select block . 6) Press left to block, press left again to unblock . MAke AND ReCeIVe CALLS Dialling Dial editor 1) From the idle screen, type the phone number you want to call using the to select the number from contacts. -
Page 63: Character Map
Section how to pre-dial a Skype user: 1) From the Idle screen, hold down for more than two seconds . 2) Type the Skype name of the person you want to call . 3) Press left to call . character map For keys 0 ‡... -
Page 64: Speakerphone
Section speakerphone During a call you can switch between the speaker and earpiece . 1) Press left to select speaker . 2) Press left again to return to earpiece . start a new call during a call This is how to start a new call during an active call: 1) Press right to put your active call on hold . -
Page 65: Conference Call
Section conference call From your DUALphone you can initiative a 3-party conference call between one Skype user, one landline caller and yourself . 1) Start a Skype or landline call . 2) Put the active call on hold by pressing right 3) Start a landline or Skype call . - Page 66 Section Regarding forwarding of landline calls: Please contact your landline provider . 1) From the idle screen, press left to enter the main menu . 2) Press and left to select settings. 3) Press left to select call divert . 4) Press left to select call forward.
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Page 67: View Call History
Section view call history You can see all call history information, including missed calls, outgoing calls, incoming calls, authorisation requests or voicemails . Whenever there is an entry on one of the lists, you can see the details, such as the phone number, name (when accessible) and a time log indicating when the entry was received . -
Page 68: Set Privacy For Calls
Section 3) Press and left or just press left to view the preferred history (All calls, missed calls, incoming calls, outgoing calls, voicemails, contacts requests) . set privacy for calls You can specify which kinds of Skype and online number calls you want to accept . 1) From the idle screen, press left to enter the main menu . -
Page 69: Call Waiting
Section 5) Under skype calls, press and left or just press left to select your preferred setting (Anyone, contacts, if details shared) . 6) Under online number calls, press and left or just press left select your preferred setting (Anyone, contacts, known numbers) . call waiting When someone calls you during an active call, you will be notified by a tone in the earpiece as well as the message ‘Call waiting’... -
Page 70: Dial Outgoing Calls
Section example two: 1) You have an active Skype call . 2) When you receive a landline call, you will hear a beep . 3) Press left to answer the new call while automatically putting the original call on hold . 4) To switch between the calls, press right DIAL OUTgOINg CALLS Dial a telephone number from the outgoing calls list... -
Page 71: Firmware Update
Section FIRMWARe UPDATe You can check to see which software version your DUALphone is presently using as well as upgrade to the most recent version . Your options are: Latest firmware: Displays the latest firmware version . Please note that you cannot use your DUALphone during the update process . - Page 72 Section 5) Press and left or just press left to select the required option (Latest firmware, current firmware All firmware vers.) . 6) Under Latest firmware, press left to install . Please be aware that the download can take some time . The handset will prompt you when the firmware update is finished .
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Page 73: Advanced Troubleshooting
Section secTion support InformatIon Please visit www.dualphone.net for updated help and support . here you will find documentation on FAQ, troubleshooting and new features . ADVANCeD TROUBLeShOOTINg probLem cAUse soLUTion i have nowhere to • Your computer or other • Get a router, allowing you to attach more plug in the base equipment may be occupying units to the same Internet connection port . - Page 74 Section probLem cAUse soLUTion i cannot sign in to • Your Internet connection • Some broadband connections require that skype. timed out because you are not you log on the Internet every time you wish using an “Always on” to use it, and the connection will (continued) connectio n .
- Page 75 Section probLem cAUse soLUTion The time on the idle • The base station is not • The handset gets the time and date from the display is incorrect. connecte d to the Internet . Internet . Connect the base station to the Internet and wait for a few minutes .
- Page 76 Section probLem cAUse soLUTion i experience a bad • You are probably behind a • In order to obtain better sound, we sound quality during router which interferes with recommen d that you open the specific port skype calls. the sound . shown under settings >...
- Page 77 Section probLem cAUse soLUTion i cannot access the • You are signed out. • Your contact list resides on a central Skype main menu contacts. server and is therefore visible only when you are signed in . Sign in via status > sign in to skype.
- Page 78 Section probLem cAUse soLUTion There is no antenna • The handset is not registered. • Register the handset via settings > symbol in the upper cordles s settings > register handset. right hand corner of the display. (continued) i do not understand •...
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Page 79: Faq
(more than 140 hours) and range (up to 300 meters) . In wi-fi phone for practice the DUALphone 4088 has a superior voice quality with increased distance skype? between the handset and the base station/router . This is due to less packet loss and interference compared to a Wi-Fi phone . - Page 80 Section QUesTion Answer what skype features • Superior Skype sound quality does my DUALphone • Calling via Internet: Skype to other Skype users support? • Calling via SkypeOut to ordinary telephone numbers • Works with Online Number – enables reception of calls from ordinary telephone numbers (PSTN) •...
- Page 81 Romania and Switzerland, Australia, South Africa and New Zealand. can i use the Yes, the DUALphone 4088 has a handsfree speakerphone, just as you can be the DUALphone as a invited party on a Skype conference call . DUALphone 4088 can also manage a 3-par ty call between landline and Skype calls .
- Page 82 Section QUesTion Answer is the handset gAp Your DUALphone uses a number of features specific to Skype . Therefore we compatible? recommend that you do not use other handsets than the one provided with your DUALphone . can i use several Yes .
- Page 83 Section QUesTion Answer which headset The connector is of the mono type and the plug size 3.5 mm. Please note that not works with the all headsets will be suitable . Ask for a set with an impedance of 30 Ohms or DUALphone? higher .
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Page 84: Ce Declaration Of Conformity
Section Ce DeCLARATION OF CONFORMITY This product is manufactured for RTx Products hong kong Limited . Please also refer to the introduction in the Installation guide and User Manual, guarantee and safety & warranty information sheets . The DUALphone 4088 complies with the requirements of eC directives:...
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