Fault code and malfunction
• The running program light continues
to flash
• The 'Finished' indicator light flashes
once
The appliance does not fill with water
• The running program light continues
to flash
• The 'Finished' indicator light flashes
twice
The appliance does not drain
The program does not start
After the check, switch on the appliance. The program
continues from the point of interruption. If the malfunc-
tion shows again, contact your Customer Care Centre.
For other fault codes, not described in the chart, contact
your Customer Care Centre.
These data are necessary to help you quickly and cor-
rectly:
• Model (Mod.)
The dishes are not clean
The dishes are wet and dull
• The water tap is blocked or restricted with limescale.
Clean the water tap.
• The water tap is closed.
Open the water tap.
• The filter in the water inlet hose is blocked.
Clean the filter.
• The installation of the water inlet hose is not correct. The hose
can be kinked or squashed.
Make sure that the installation is correct.
• There is a blockage in the sink spigot.
Clean the sink spigot.
• The installation of the water drain hose is not correct. The hose
can be kinked or squashed.
Make sure that the installation is correct.
• The appliance door is not closed.
Close the door.
• Mains plug is not connected.
Plug-in appliance to the mains.
• The fuse has blown out in the household fuse box.
Replace the fuse.
• Delay start is set.
Cancel the delay start to start the program immediately.
• Product number (PNC)
• Serial number (S.N.)
For these data, refer to the rating plate.
Write the necessary data here:
Model description : ..........
Product number : ..........
Serial number : ..........
The cleaning results are not satisfactory
• The selected washing program is not applicable for the type of load and
soil.
• The baskets are loaded incorrectly so that water cannot reach all surfaces.
• Spray arms do not turn freely because of incorrect arrangement of the
load.
• The filters are dirty or not correctly installed.
• The quantity of detergent is too little or missing.
• No rinse aid has been used.
• The rinse aid dispenser is empty.
Possible cause and solution
11
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