Toshiba Surveillix XVR4-120-X User Manual
Toshiba Surveillix XVR4-120-X User Manual

Toshiba Surveillix XVR4-120-X User Manual

Xvr digital video recorder
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XVR

Digital Video Recorder

User Manual

XVR4-120-X
model no.
XVR16-60-X
XVR16-120-X
Please carefully read these instructions before using this product.
Save this manual for future use.
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Summary of Contents for Toshiba Surveillix XVR4-120-X

  • Page 1: Digital Video Recorder

    Digital Video Recorder User Manual XVR4-120-X model no. XVR16-60-X XVR16-120-X Please carefully read these instructions before using this product. Save this manual for future use.
  • Page 2 This software and documentation are copyrighted. All other rights, including ownership of the software, are reserved to DVR Support Center. TOSHIBA, and Surveillix are registered trademarks of TOSHIBA CORPORATION in the United States and elsewhere; Windows, and Windows XP are registered trademarks of Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of the respective owners.
  • Page 3: Limited Warranty

    During this period, ISD will repair or replace a defective product or part with a new or refurbished item. The user must deliver the entire product to the Surveillix DVR Repair Facility.
  • Page 4: Important Safeguards

    IMPORTANT SAFEGUARDS Read Owner’s Manual – After unpacking this product, read the owner’s manual carefully, and follow all the operating and other instruction Power Sources – This product should be operated only from the type of power source indicated on the label. If not sure of the type of power supply to your home or business, consult product dealer or local power company Ventilation –...
  • Page 5: Notes On Handling

    IMPORTANT SAFEGUARDS, continued Damage Requiring Service – Unplug the unit from the outlet and refer servicing to qualified service personnel under the following conditions: When the power-supply cord or plug is damaged. If liquid has been spilled, or objects have fallen into the unit. If the unit has been exposed to rain or water.
  • Page 6: Notes On Maintenance

    NOTES ON CLEANING Use a soft dry cloth for cleaning. For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry. Do not use any type of solvent, such as thinner and benzene, as they may damage the surface of the XVR unit. If using a chemical saturated cloth to clean the unit, follow that product’s instructions.
  • Page 7: Explanation Of Graphical Symbols

    WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY. CAUTION C A U T I O N RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,...
  • Page 8: Rack Mount Instructions

    RACK MOUNT INSTRUCTIONS Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
  • Page 9: Table Of Contents

    Table of Contents PREFACE ....................................1 About this Guide .................................. 1 Technician Notes ................................. 1 INTRODUCTION ..................................3 Product Description ................................3 Features ....................................4 CONTROLS AND CONNECTIONS ............................5 System Specifications ................................6 Front Panel Controls and LEDs ............................7 Rear Panel Connectors ................................
  • Page 10 SETUP OPTIONS ................................... 29 Setup Overview .................................. 30 Camera Setup ..................................31 Setup a New Camera ..............................31 HVR Registration (Upgrade Option) ..........................32 Obtaining the Unlock Code ............................32 Unlocking a New Network Camera ..........................34 Connecting a Network Camera ............................. 34 Motion Setup ..................................
  • Page 11 Changing the Administrator Password .......................... 57 Default Administrator Password ..........................57 Log Management ................................57 Setup Log Management Options ..........................57 Status Check / Email ..............................58 General ..................................58 Users ..................................58 Storage Check ................................59 Recording Data Check ............................. 59 SMART Information ..............................
  • Page 12 Using the On-Screen Compass ............................. 77 understanding tours ................................78 PTZ Tour Schedule ............................... 79 Create PTZ Tour Schedule ............................79 Supported Protocols ..............................80 BACKING UP VIDEO DATA ..............................81 backup overview ................................82 NERO® EXPREss ................................82 Backup Center Overview ..............................82 General Backup Screen ..............................
  • Page 13 SCS Overview .................................. 105 Configuring the Server for Remote Connection ......................105 Connecting to an XVR ..............................105 APPENDIX: SPECIFICATIONS ............................107 XVR Specifications ................................107 xiii...
  • Page 14 NOTES:...
  • Page 15: Preface

    PREFACE ABOUT THIS GUIDE This manual is a setup and maintenance guide that can be used for reference when setting up the XVR unit and for troubleshooting when a problem occurs. Only authorized personnel should attempt to repair this unit. Toshiba reserves the right to make changes to the XVR units represented by this manual without notice.
  • Page 17: Introduction

    PRODUCT DESCRIPTION A Surveillix XVR is simply a server that performs as a High Definition Digital Recorder. By utilizing the many features of a computer, including processing power, storage capacity, graphics compression, and security features, the XVR unit is more powerful than the analog recorders of the past.
  • Page 18: Features

    FEATURES Toshiba’s Surveillix XVRs include the following new features: • Optimized and Designed for Microsoft Windows XP Embedded • Record up to 120 PPS • Up to 16 Camera Inputs • Supports up to 4 Relay Outputs on Alarm Activation •...
  • Page 19: Controls And Connections

    CONTROLS AND CONNECTIONS This chapter includes the following information: • Input / Output Connector Locations • Front Panel Controls and LEDs • Rear Panel Connectors...
  • Page 20: System Specifications

    SYSTEM SPECIFICATIONS Surveillix™ state-of-the-art High Definition Digital Recorders are housed in a high performance and versatile 3U Rack-Mount case allowing easy storage of multiple XVRs for enterprise applications. Every Surveillix XVR unit comes equipped with the latest technology: Intel® Celeron D 3.2Ghz Processor...
  • Page 21: Front Panel Controls And Leds

    FRONT PANEL CONTROLS AND LEDS The front panel of the XVR unit contains the devices that will be commonly used for data removal, retrieval, and backup replacement. The most common components and buttons are shown below: Hard Drive Activity LED Power LED DVD±RW Drive USB Ports...
  • Page 22: Rear Panel Connectors

    REAR PANEL CONNECTORS The rear panel of the XVR unit contains the connectors used to attach cameras, sensors, and relays to the XVR. Below are diagrams that outline the location and description of each connector: 16 Channel AC Power Connector Adapter for BNC Looping Output Cable BNC Connectors for Video Input Looping Output Termination...
  • Page 23: Channel

    4 Channel BNC Connectors for Video Input Audio/Spot RJ-45 Network Jack AC Power Connector Cooling Fan Monitor Output Sensors & Control Outputs PS/2 Mouse Input RS-485 Interface PS/2 Keyboard Input Audio USB Ports • Line In – line level DB-9 Serial Input •...
  • Page 24 NOTES:...
  • Page 25: Getting Started

    GETTING STARTED This chapter includes the following information: • Included Components • Setting the XVR Hardware • Optional Components...
  • Page 26: Identifying Included Components

    Rack Mount Attachments with (16 Channel Only) (4 Channel Only) Screws Digital Video Recorder UserManual XVR16-120-X model no. XVR4-120-X XVR4-60-X Please carefully read these instructions before using this product. Save this manual for future use. BNC to RCA Adapter XVR Manual...
  • Page 27: Optional Components

    OPTIONAL COMPONENTS To fully utilize the XVR unit’s potential; several optional Surveillix components are listed below. Contact the dealer for more information. GB-NIC Gigabit Network Card Increase data transfer rate with a faster network card SCSI-UPG SCSI Card Use to connect external storage devices...
  • Page 28: Keyboard Setup

    KEYBOARD SETUP To attach the keyboard to the XVR unit, plug the end of the Keyboard into the keyboard PS/2 Port located on the back of the machine. The keyboard PS/2 Port can be identified by the purple color. Refer to the Rear Panel Connectors diagram for more information. MOUSE SETUP To attach the mouse to the XVR unit, plug the end of the mouse into the mouse PS/2 Port located on the back of the machine.
  • Page 29: Monitor Setup

    MONITOR SETUP The XVR has the following connection available to attach a monitor. SVGA Output To VGA Monitor. Attach the monitor or monitors to the rear of the XVR unit using the cable supplied by the monitor manufacturer. Refer to the monitor manual for detailed information on how to setup and use it.
  • Page 30: Connecting A Video Source To The Xvr

    CONNECTING A VIDEO SOURCE TO THE XVR There are different types of Video Sources that can be plugged into the XVR unit including DVD players, VHS players, and CCTV Cameras. The back of the XVR unit contains up to 16 video inputs depending on the XVR model. The connectors use the BNC standard.
  • Page 31: Connecting Sensors To The Xvr

    CONNECTING SENSORS TO THE XVR Each XVR unit may have up to 16 Sensor inputs. These inputs can be used with devices such as infrared devices, motion device, glass breakage alarms, door and window trips, and many more. The Sensors can be set to Normally Open or Normally Closed inside the software.
  • Page 32: Connecting Control Outputs To The Xvr

    CONNECTING CONTROL OUTPUTS TO THE XVR Each XVR unit may have up to 4 Control Outputs. These outputs can be used to trigger devices such as Sirens, Phone Dialers, Lights, and any other relay activated device. There is no power supplied to the ports. Use an external power supply if necessary. 16 Channel Siren, Alarm, Outside Relays External Po...
  • Page 33: Looping Outputs

    LOOPING OUTPUTS The 16 Channel XVR unit may have up to 16 Looping outputs. Depending on the destination of the outputs, each output may have to be terminated. The outputs are located on the BNC Connector Cable. Attach the cable to the input for the BNC Connector Cable highlighted below.
  • Page 34: Connecting A Ptz Camera

    CONNECTING A PTZ CAMERA Setting up a PTZ Camera is simple. The XVR unit comes preassembled with an internal PTZ adapter. The cabling may be run up to 4,000 ft using 22 Gauge Twisted Pair. It is important to understand how the PTZ connects to the XVR. The XVR outputs an RS-232 signal and converts in to an RS-422/485 signal which is then sent to the PTZ camera.
  • Page 35: Turning On The Xvr

    If asked to respond to the messages (adding a Printer, Monitor, etc for the first time) follow the instructions carefully. Startup is complete when the Surveillix™ XVR software is finished loading and displays the main menu screen. TURNING OFF THE XVR Click the Exit Button on the main menu screen of the XVR software.
  • Page 36 NOTES:...
  • Page 37: Xvr Basics

    XVR BASICS This chapter includes the following information: • Turning the XVR on and off • Becoming familiar with the Display screen • Defining Screen Divisions...
  • Page 38: Turning On The Xvr

    (adding a Printer, Monitor, etc for the first time) follow the instructions carefully. After this finishes, the Surveillix XVR software should load automatically and bring you to the main screen. TURNING OFF THE XVR To turn off the XVR unit, select the Exit button on the main screen and select Power Off.
  • Page 39: Using The Dvr Utility

    Exit to Windows by clicking the Exit button on the Main Display Screen and selecting Restart in Windows Mode. (See the Display Screen section later in this chapter). Click Start > Programs > Surveillix > VFormat. Click the Export button in the System Settings tool section.
  • Page 40: Changing Video Format

    Exit to Windows by clicking the Exit button on the Main Display Screen and selecting Restart in Windows Mode. (See the Display Screen section later in this chapter). Click Start > Programs > Surveillix > VFormat. Select the appropriate video setting from the list in the Video Setting Section – NTSC or PAL.
  • Page 41: Camera View

    CAMERA VIEW Recording Status Special Recording Type INSTANT Camera No. and Name Recording Status Indicator The camera status for each camera is displayed in the upper right corner on the Video Display Area. The following are the different states for each camera: Recording Displayed when the camera is currently being recorded to the XVR.
  • Page 42: Screen Division Buttons

    SCREEN DIVISION BUTTONS The Screen Division buttons allow you to view cameras in groups such as two by two, three by three and four by four. The button options are shown below. 1st Four Cameras View – Displays cameras 1-4 in the Video Display Area. To return to a different Multi-Camera View, select a different Screen Division option from the Screen Division Menu.
  • Page 43: Setup Options

    SETUP OPTIONS This chapter includes the following information: • Setup Overview • Camera Setup • Motion • Frame Setup • Schedule • Sensor • Network • Information • Administrative...
  • Page 44: Setup Overview

    SETUP OVERVIEW The Setup options allow you to optimize your XVR by adjusting things like camera names, reboot schedules, recording schedules and more. It is extremely important that you setup your XVR correctly for several reasons. • Recording Schedules – By optimizing the recording schedule you can increase the amount of pertinent recorded video that is saved on the XVR and keep it longer.
  • Page 45: Camera Setup

    CAMERA SETUP Define Camera Name Selected Camera Display Adjust • Brightness • • Contrast Apply System Defaults to Selected Camera Apply Current Settings Apply System Defaults to all Cameras to All Cameras Enable VMD (Motion Based) Network camera motion detection. (Only available on select network video devices.) Setup a New Camera Attach camera to the rear of the XVR chassis.
  • Page 46: Hvr Registration (Upgrade Option)

    HVR Software Serial Number: The product Serial Number is the unique number that Toshiba provided with the software purchase. System ID: The System ID is a number generated by the Surveillix. This is a unique code generated using the MAC address of the computer running the software.
  • Page 47 Once validated, the browser displays the Unlock Code. Print the page and save for later reference.
  • Page 48: Unlocking A New Network Camera

    Unlocking a New Network Camera Start the Surveillix XVR. Enter Setup. Enter Camera Setup. Click the Registration button. Enter the Unlock Code generated by the Toshiba Registration Site into the “new serial number” box. Click Add a serial number. Once the new serial number has been added to the list, click OK.
  • Page 49: Motion Setup

    MOTION SETUP The XVR allows the user to adjust several different Motion Settings and create motion detection regions. NOTE: Motion grids configured using the SCS software will be advanced motion grids. Display full screen video pop up on motion event Beep on motion event Display full screen video pop up on sensor event...
  • Page 50 Post Alarm (MOTION) – 0 > 50 Seconds [The number of seconds the XVR records after motion is detected]...
  • Page 51: Removing A Motion Area

    Removing a Motion Area To remove the motion areas, in the Motion Regions area, click Clear. Activating an Alarm on a Motion Event In the Motion Setup window, select a camera to edit from the list. Create a motion area. Select the Alarm Output check box.
  • Page 52: Frame Setup Overview

    FRAME SETUP OVERVIEW The Frame Setup Menu allows configuration of the PPS, resolution, quality, and sensitivity of camera channels. When configuring the PPS sliders the BLUE slider represents the PPS the XVR will record during intensive recording and have available for transmitting to remotely connected systems.
  • Page 53: Frame Setup (16 Channel)

    Frame Setup (16 Channel) Reset Default Settings Video Format – NTSC/PAL Global Recording Resolution Video Quality Frame Select Sensitivity No. of Recording Frames Selected Frame Select Blue Slider: Sets the PPS recorded during intensive recording and available for viewing on a remote client PC. Red Slider: Sets the PPS recorded by the XVR during normal recording.
  • Page 54: Maximum Pps Table

    Maximum PPS Table PPS Breakdown for Each Resolution Resolution CCTV XVR4-120 model 360x240 1CIF 120 PPS 720x240 * 2CIF 120 PPS 720x480 ** 4CIF 60 PPS * Frames recorded in 720x240 are twice the size of the standard 360x240. When recording at 720x240, each frame assigned to the channel will use 2 of the total frames available.
  • Page 55: Schedule Setup

    SCHEDULE SETUP Recording Schedule The Recording Schedule window allows the user to create different recording schedules based on the day, time, and type of recording desired. In addition, this window contains the System Restart options that allow the user to perform basic system maintenance by automatically scheduling the XVR to restart periodically.
  • Page 56: Sensor Schedule

    Sensor Schedule The sensors will supersede all other types of recording modes (Motion, Continuous, No Recording). Regardless of the recording schedule of a particular camera, if a sensor event occurs the associated cameras will begin recording as a Sensor Event. Sensor Recordings will be flagged and searchable using the Index Search Mode.
  • Page 57: Create A Recording Schedule

    Create a Recording Schedule Select a day to begin creating the schedule for -or- Select the Day Selection Mode button, enabling Multi Day Selection, to create the same schedule for multiple days. Highlight the Time-Blocks within the Recording Schedule window for the camera(s) selected to schedule. Once the desired Time-Blocks are highlighted, click a Recording Mode button.
  • Page 58: Special Day Schedule

    Special Day Schedule The user can create days that have a unique recording schedule. If necessary create these on days that are ‘not typical’ such as Holidays, Special Events, etc. Special Day Mode / Normal Day Mode Date Bar Configured Special Days List Creating/Editing a ‘Special Day’...
  • Page 59: System Restart Setup

    System Restart Setup System Restart Setup allows the user to define a schedule wherein the XVR automatically restarts according to specified parameters. Create System Restart Schedule Open the Schedule Setup Display Click the System Restart button Select the day(s) of the week to schedule an automatic system restart and select the box to enable shut down NOTE: This step alone does not trigger the XVR to restart, only to shut down.
  • Page 60: Alarm Setup

    ALARM SETUP The Alarm window allows you to enable, disable and configure Sensors and Control Outputs. Create & Name Sensor Presets Configure Hybrid (IP) Sensors* Open On-Screen Keyboard Normally Open (NO) / Normally Closed (NC) Delay Triggering Relay Output Assign Relays comma delineated Requires the HVR Software Upgrade...
  • Page 61: Activate Ptz Preset On Sensor

    Activate PTZ Preset on Sensor Create PTZ Preset Position. See instructions in the PTZ Setup Chapter. Click the Setup button on the Main Display Screen. Click the Alarm Setup button to open the Sensor and Output Display. Click the Sensor Preset button. Select the desired camera from the Channel List.
  • Page 62: General Setup

    GENERAL SETUP Enable Intensive Recording Adjust / Mute Volume Enable Audio Recording Beep on Login Fail Enables the XVR to beep continuously in response to a failed login attempt. Only an authorized login will stop the beeping. Sequence Setting Allows the video out picture to automatically cycle through channels at a set speed. Ex: .Cycle through channels 1-6 at 4 second intervals.
  • Page 63: Intensive Recording Overview

    Intensive Recording Overview The Intensive Recording Option allows you to increase the Pictures Per Second and the resolution of any camera recording using sensor activation. When the intensive recording is activated, the resolution of the remaining cameras is immediately reduced to 360x240 and the Pictures Per Second to a user-specified level.
  • Page 64: Audio

    Audio The Surveillix XVR is capable of recording up to four channels of audio. AUDIO FEATURES: • 8000 Hz playback in Live Mode • Up to 48000 Hz playback in search mode • Mono Sampling DATA SIZE (Per channel) •...
  • Page 65: 4 B T V-Out Setup (Analog)

    T V-Out Setup (Analog) 9 4 B The XVR features an optional TV-Out functionality which allows users to output video from any number of cameras, in sequence, to a television or monitor display. Under Setup click General, and then click TV Out Setup. Select the TV Out Port to use Note Each Port must be configured individually, i.e.
  • Page 66: Auto Sequencing Setting

    Auto Sequencing Setting Auto Sequencing is used either in the main screen when Auto Sequencing has been enabled or when a Spot-Monitor Out signal is used to display video on a spot monitor. Auto Sequencing conveniently displays video channels and at specified intervals, sequences through each selected channel.
  • Page 67: Network Setup

    NETWORK SETUP Network Setup allows the user to adjust settings such as Ports, setup emergency PPP information for use with the Emergency Agent and enable Remote Access. Settings for Video Sent to Remote Client with Use with Remote Emergency Agent Connections Between Remote Client...
  • Page 68: Ptz Setup

    PTZ SETUP The PTZ Setup window allows enabling of PTZ cameras, creation of Presets, creation of Tours, and adjustment of camera speed settings. Many options listed here are features only available on selected cameras. Refer to the PTZ chapter in this manual for further information on setting up PTZ cameras and setting PTZ options.
  • Page 69: Administrative Setup

    ADMINISTRATIVE SETUP Select Date Log Data Display Export Log Data (1 to 7 days) Disk Management The Disk Management window is a native Windows function. This window displays the partition scheme and health status of the Hard Disk Drives in the XVR. This window is often used to troubleshoot an XVR, or verify the amount of Hard Drive storage installed. For more information about Disk Management, consult a Windows XP manual.
  • Page 70: User Management

    User Management The User Management Console allows the administrator to create, edit, and delete user accounts. Each user account can be assigned different privileges to limit the usage of the XVR system. Users can be given administrator privileges by enabling all rights, however only the true administrator account can log into the User Management Console.
  • Page 71: User Rank

    User Rank The User Ranking structure allows the option to assign a privilege system (1-10 where one has the most rights) to users of the XVR Software. For example: Since only one user is allowed to use the PTZ controls at any one time, an administrator with a higher rank can kick another user out and take control of the PTZ.
  • Page 72: Status Check / Email

    Status Check / Email General Click the Setup button on the Main Display. Click the Administrative button. Click Status Check/Email. Select the Enable Email Alarm check box. Enter a From Name and e-mail Address. NOTE: This name and address will appear in the From line of the email alert message.
  • Page 73: Storage Check

    Storage Check Setup the General and Users tabs first. (see above) Select the Use Storage Check check box. Define the number of minutes. Select an Alert Option, Beep or Popup Message, if desired. Click Apply. Recording Data Check Setup the General and Users tabs first. (see above) Select the Recording Data Check check box.
  • Page 74: Smart Information

    SMART Information The SMART Information tab displays Hard Drive information. SMART Alert Setup the General and Users tabs first. (see above) Select the Enable SMART Alarm. Define the number hours between SMART checks. Select the type of SMART event to trigger an action. Define the maximum HDD temperature.
  • Page 75: Instant Recording

    INSTANT RECORDING The Instant Recording feature allows users to manually initiate recording on a specific camera, overriding the current schedule. When Instant Recording is activated the XVR flags the clip as an event so Instant Recording instances can be found using the Index Search Instant Recording can be used, for example, when a suspicious object or person is detected and the user wants to flag that section of video for easy retrieval at a later date.
  • Page 76 NOTES:...
  • Page 77: Search

    SEARCH This chapter includes the following information: • Setup Overview • Daylight Saving Time • Index Search • Preview Search • Graphic Search...
  • Page 78: Search Overview

    SEARCH OVERVIEW The XVR has several options that allow the user to easily search, and find, a particular section of video. From Motion/Sensor indexing to calendar views highlighting days with recorded video; the XVR is equipped to help the user quickly find a specific video or event. The following chapter describes in detail how to use the XVR search features.
  • Page 79: Adjust The Brightness Of An Image

    Because of the timing gap between the two boxes, according to the standardized image rules, after image might occur to high speed moving images. The Surveillix XVR allows the user to remove this by clicking the Clean Image button.
  • Page 80: Daylight Saving Time

    However when the hour “falls back” there is a duplicated hour that under normal circumstances would be recorded over. The Surveillix XVR actually records both hours and allows the user to select which hour to play if the need arises.
  • Page 81: Single Clip Backup

    SINGLE CLIP BACKUP Along with the Save option, a single camera backup option is also included with the Surveillix software. The single Camera or Clip Backup allows the user to backup a single camera without having to backup multiple cameras at a given time. The Clip Backup option gives the users the ability to choose a backup time frame, choose a specific camera, add memos, and even make a copy of the Backup Viewer if needed.
  • Page 82: Performing A Basic Search

    PERFORMING A BASIC SEARCH There are several different types of searches that can be performed on the XVR. The most basic involves selecting the date, the time, the camera, and clicking play. Click the Calendar button to select a date. Select a time by adjusting the hour and minute slide bars.
  • Page 83: Preview Search

    PREVIEW SEARCH Preview Search can be used in a number of circumstances to quickly find an exact moment where an event, such as a theft, occurred. The Preview Search gives a 24 Hour visual overview of a single camera by separating a 24 hour period (1 day) into 24 images, one image for each hour of the day.
  • Page 84: Performing A Preview Search

    Performing a Preview Search Select a single camera by either turning off all cameras but one or double-clicking a displayed image. Select the Preview Search button. 24 images display. If there is no recorded video during a portion of the day, “No Image” will be displayed where the image should be.
  • Page 85: Object Search

    OBJECT SEARCH Object Search is a powerful search utility used to search a region on the video for any motion changes. Results are neatly displayed and can be viewed quickly. Performing an Object Search Perform a Basic Search to determine the start time of the object search. Select a single camera, either by turning off all cameras but one or by double-clicking a displayed image.
  • Page 86: Search In Live

    SEARCH IN LIVE The Search in Live feature allows users to review events immediately while monitoring live video. Pause, rewind, and resume live video within seconds of an alarm event or suspicious activity. Move the mouse cursor over the desired live video display on the Live Display Screen. Press the Scroll button on the mouse.
  • Page 87: Pan / Tilt / Zoom

    PAN / TILT / ZOOM This chapter includes the following information: • Overview • Setting up the PTZ • Creating and Viewing a Preset Position • Creating and Viewing a Preset Pattern...
  • Page 88: Pan / Tilt / Zoom Overview

    PAN / TILT / ZOOM OVERVIEW The PTZ controls within the DVR allow for powerful control over the cameras. This can be extremely beneficial by increasing the usefulness of the recorded video. Using the PTZ controls you can create custom preset configurations that can continuously sweep across large areas.
  • Page 89: Advanced Ptz Setup

    ADVANCED PTZ SETUP Adjust Speed Settings Connection Settings NOTE: Preset and Tour options may vary depending on the camera Creating and Viewing Preset Positions A Preset Position is a user-defined location where the camera can be pointed, zoomed in, and focused. Preset positions can be defined and labeled if the camera supports this.
  • Page 90: Ptz Address Settings

    Since every PTZ camera is different, the functions of these options can vary slightly. Arrow buttons The Surveillix XVR provides an easy way to access the cameras options. For explanations of what those options are please refer to the manual that came with...
  • Page 91: Controlling A Ptz Camera

    CONTROLLING A PTZ CAMERA The Surveillix XVRs provide control for a PAN/TILT camera in two different ways. • The first method is to use the Graphical PTZ Controller that appears when the PTZ button is clicked on the main screen.
  • Page 92: Understanding Tours

    UNDERSTANDING TOURS Travel Speed The speed between one Preset position to the next Dwell Time The length of time (in seconds) that a PTZ Tour displays a Preset Position. Setting: Start Pos / End Pos Define a Mimic Tour. The Start Position button begins the ‘recording’ process. The Stop Position button ends it.
  • Page 93: Ptz Tour Schedule

    PTZ Tour Schedule Hours 0-23 (24 hours) Cameras Create PTZ Tour Schedule Click the Setup button on the Main Screen. Click the PTZ Setup button. Click the Tour Schedule button to open the PTZ Tour Schedule window. In Single Select Mode select one day of the week to create a schedule for or toggle to Multi Select Mode to select multiple days with the same schedule.
  • Page 94: Supported Protocols

    Supported Protocols Protocols are added frequently. The Surveillix Server software may support new protocols that are not listed here. The current supported protocols are: ADEMCO RAPID DOME LG (LVC-M300/310) AMERICAN DYNAMICS LG MULTIX BOSCH AUTODOME LG SPEED DOME MERCER CBC (GANZ)
  • Page 95: Backing Up Video Data

    BACKING UP VIDEO DATA This chapter includes the following information: • Overview • Saving Video to a DVD-R • Saving Video from a Single Camera • Scheduling Regular Video Backup...
  • Page 96: Backup Overview

    BACKUP OVERVIEW The XVR can easily backup important video data to an internal or external media location. The most commonly used forms of this are CD-R/RWs, External USB or FireWire Hard Drives, and Network Drives. Every XVR comes standard equipped with a DVD±RW drive, USB port, and Network Adapter.
  • Page 97: General Backup Screen

    General Backup Screen The General Backup window is used for performing bulk backup of video recorded by all cameras for a selected period or periods to a specified storage location. Calendar Select Additional Drive/Folder Display all Hard Drives Define Drive Priority Select Remote Network Location Hour / Minutes Recording data displays in hourly (24 horizontal columns) and 10 minute (6 vertical cells) segments.
  • Page 98: Clip Backup Screen

    Clip Backup Screen The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified storage location Performing a Clip Backup Click the Backup button on the Main Display Screen. Click the Clip Backup Tab at the top of the Backup Center Screen.
  • Page 99: Scheduled Backup Screen

    Scheduled Backup Screen The Scheduled Screen is used for backing up video recorded by all cameras at a regular interval. Performing a Scheduled Backup Click the Backup button on the Main Display Screen. Click the Schedule Tab at the top of the Backup Center Screen. Set the Backup Time to perform the backup.
  • Page 100 NOTES:...
  • Page 101: Lan / Isdn / Pstn Connections

    LAN / ISDN / PSTN CONNECTIONS This chapter includes the following information: • Overview • Configuring TCP/IP Settings • Connecting to a LAN...
  • Page 102: Lan Overview

    Since connecting the XVR to a network can be extremely complex (depending on the network), this Surveillix XVR manual will cover only the basics. It is suggested that the administrator consult a Vendor or IT Administrator before attempting to create or connect to a LAN.
  • Page 103: Web Viewer

    WEB VIEWER This chapter includes the following information: • Overview • Configuring the Web Viewer...
  • Page 104: Web Viewer Overview

    WEB VIEWER OVERVIEW The XVR allows you to access video using Microsoft® Internet Explorer® 7. Highlights: View Live Video from most computers Username and Password protected Easy to use graphical interface Basics: 75 users can access the Web Viewer simultaneously. The Web Viewer is an easy, secure way to view live video from virtually any computer with an internet connection using Microsoft Internet Explorer.
  • Page 105: Configuring The Server For Remote Connection

    Configuring the Server for Remote Connection Enter Setup on the XVR. Click the Network Setup button. Clear the Disable Remote Control option. You should now be allowed to adjust port settings if necessary. NOTE: If you are using a Firewall, it may be necessary to adjust the port settings on both the XVR and the Firewall. Contact the Network Administrator for more information.
  • Page 106 NOTES:...
  • Page 107: Included Software Setup

    INCLUDED SOFTWARE SETUP This chapter includes the following information: • Emergency Agent Overview • Remote Software Overview • Digital Verifier • Backup Viewer • SCS Multi Site Software Overview...
  • Page 108: Emergency Agent Overview

    Emergency Agent window refer to the Emergency Agent window section later in this chapter. Open the Emergency Agent window on the Client PC - Start >All Programs > Surveillix > Emergency Agent > Emergency Agent Right-click in the DVR List and select New. Enter the DVR Code, DVR Name, and IP Address of the XVR to connect to in the Site Edit window that opens.
  • Page 109: Emergency Agent Window

    Emergency Agent Window Zoom Thumbnails Video Display DVR List Event Level Event Type Event List Edit Memo Save Memo Memo Text Box Level Buttons Setup Window Network Port Indicates the port which the Emergency Agent uses to listen for incoming events. This number should be changed to the same number as is set in the Emergency Port in Network Settings on the XVR.
  • Page 110: Add Items To Alarm Confirm List

    Add Items to Alarm Confirm List From the Option menu, click Setup. Type the desired text in the box below the Alarm Confirmation List. NOTE: The items in the Alarm Confirmation List will be available on a list under Status Setting in main Emergency Agent screen. Click Add.
  • Page 111: Search Alarm Window

    Search Alarm Window Video Display Play Controls Go to Next Event Go to Previous Event Alarm Event Information Export Quality It may be necessary to reduce the overall size of an .AVI file; for example, to email to someone. .AVI file sizes can be reduced by reducing the image quality. However, reducing the image quality causes the .AVI video to appear more pixilated.
  • Page 112: Remote Software Overview

    The XVR was specifically designed to be fully operated and maintained remotely. It connects using the standard TCP/IP protocol thorough connection types such as DSL, Cable Mode, T1, ISDN, 56K Modem, LAN, and more. The Surveillix Remote software allows you to view live video, search through archived video, export images and video clips and have virtually full Setup control.
  • Page 113: Remote Client Minimum Requirements

    Remote Software Setup Installing Remote Software On the client computer, insert the Surveillix Software CD into the CD-ROM. The CD should play automatically. When prompted, select the Install Remote Software option. Follow the installation instructions carefully. When the software finishes installing, close any open installation windows.
  • Page 114: Create A New Remote Connection

    DVR Site List Import/Export saved configurations Selected Site Information Select Start > Programs > Surveillix > Remote > Surveillix Remote Center. The Surveillix Remote Software opens and the Local Connection window opens. Click New to open the Site Info window.
  • Page 115: Configuring The Xvr

    In order to access the XVR remotely, the XVR Server must be setup to allow remote connections. Time Out Value Specifies a value (in seconds) to wait for a signal from the Surveillix Remote Client. If a signal is not received by that time, the connection is dropped. Center Port Used to transfer the connection data.
  • Page 116: Digital Verifier Overview

    When the Setup Complete window appears click Finish. Installation is complete. Using the Digital Verifier Open the Digital Verification program by selecting Start > Programs > Surveillix > Digital Verifier > Digital Signature Verifier. Click the Browse button to load the .JPG image.
  • Page 117: Backup Viewer Overview

    BACKUP VIEWER OVERVIEW The Backup Viewer allows you to play back the exported video in its proprietary format. Video saved in this format is extremely difficult to tamper with and therefore is the ideal solution when law enforcement and the legal department are involved. This video cannot be read by any other viewer.
  • Page 118: Loading Video From Dvd Or Hard Drive

    Loading Video from DVD or Hard Drive Open the Backup Viewer program: Start > Programs > Surveillix > Backup Viewer > Backup Viewer. Click the Open button. The Total Backup Search window will open. For Clip backup files, expand Clip and select the desired drive.
  • Page 119: Scs Overview

    SCS OVERVIEW SCS software is Network DVR Management Software; a powerful utility that allows 100 or more DVR units to be controlled using one computer. This software allows you to view live video, search saved video, edit and configure setup on each DVR, and import maps of buildings and other locations.
  • Page 121: Appendix: Specifications

    APPENDIX: SPECIFICATIONS XVR SPECIFICATIONS Intel® Celeron 3.2+ GHz CPU Storage (Hard Drive) 250 GB Standard / Virtually Unlimited Storage Potential Storage MAX Up to 2 HDD with DVD±RW Operating System Microsoft® Windows® XP Embedded NTSC Max 120 FPS Viewing Rate Max 120 FPS NTSC 60 PPS –...

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