Related Manuals for TROY Group PocketPro USB
Summary of Contents for TROY Group PocketPro USB
- Page 1 PocketPro USB Ethernet and Wireless Print Servers Installation and User’s Guide Part Number 40171-120 Revision B...
- Page 2 Notice TROY GROUP, INC. SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS OF THIS PRODUCT FOR A PARTICULAR PURPOSE. TROY shall not be liable for any errors contained in this manual or for any damages resulting from loss of use, data, profits, or any incidental or consequential damages arising from the use of TROY products or services.
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Page 3: Table Of Contents
............ 7 (wired and wireless versions) Verifying the Connection to the Printer..........9 Configuring the PocketPro USB ............10 Configuring the Print Server Using an Ethernet Connection..10 First-Time Configuration of the Wireless Print Server....13 Windows Print Queue Configuration............ 14 Macintosh Print Queue Configuration .......... -
Page 4: Introduction
TROY is confident that you will enjoy the many features of the PocketPro USB print server. For more information on this product or for downloading firmware upgrades, visit the TROY web site at http://www.troygroup.com/wireless... -
Page 5: About This User's Guide
Configuring the PocketPro USB print server for use on your network Windows print queue configuration Macintosh print queue configuration NOTE: The PocketPro USB print server can be used with other operating systems. Refer to the PocketPro USB Administrator’s Guide (provided in PDF format on the TROY PocketPro USB... -
Page 6: Print Server Components
USB to an Ethernet card, hub, router, or other wired access point for network access. USB port – This port is used for connecting the PocketPro USB port to a USB printer. You must use a standard USB A (print server side) to B (printer side) cable. -
Page 7: Led Indicators
TROY Group, Inc. LED Indicators The back edge of the PocketPro USB print server provides three LED (Light Emitting Diode) indicators for easy monitoring. The following table defines the function of each LED. Label Color State Status The device is receiving OWER power. -
Page 8: Windows System Requirements
™ Windows System Requirements To configure the settings of the PocketPro USB print server (wired and wireless versions) using the provided ExtendView Utility in Windows, your Windows-based system should include the following components: A PC with a 133 MHz or higher processor... -
Page 9: Wireless Print Server Requirements
Address automatically), you will need a unique IP Address for the PocketPro USB Wireless print server (for example: 192.168.1.14). If the PocketPro USB Wireless print server is not on the same IP subnet as the computers you are printing from, you will also need a subnet mask and a router (default gateway) address. -
Page 10: Hardware Setup (Wired And Wireless Versions)
1. Before attempting to install the TROY PocketPro USB print server, make sure you have installed and set up your printer as described in the documentation that came with the printer. - Page 11 PocketPro USB print server as shown below. 4. Connect the PocketPro USB print server to your printer using a standard USB A (print server side) to B (printer side) cable. 5. Plug the PocketPro USB print server power supply adapter into a suitable AC receptacle, and then plug the power supply cable into the PocketPro USB print server.
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Page 12: Verifying The Connection To The Printer
For additional troubleshooting tips, refer to the troubleshooting section in the PocketPro USB Administrator’s Guide (provided in PDF format on the TROY PocketPro USB Installation CD), or contact TROY Technical Support at (800) 332-6427, or visit the TROY web site at , or send an e-mail to http://www.troygroup.com... -
Page 13: Configuring The Pocketpro Usb
1. Ensure your PC is connected and has access to your network. 2. Connect an available Ethernet cable from your network hub to the PocketPro USB print server. Ensure the print server is powered on. 3. Insert the CD supplied with your print server into the CD-ROM drive of your computer. - Page 14 IP Address (if you are not sure what IP address is valid, ask your network administrator), and click on OK. 10. Configure the 802.11b wireless settings (only for the PocketPro USB Wireless version). To operate on an 802.11b network, you must set...
- Page 15 1. Ensure your PC is connected and has access to your network. 2. Connect an available Ethernet cable from your network hub to the PocketPro USB print server. Ensure the print server is powered on. 3. With your printer and print server switched on and ready, press the test button on the print server to print a test page.
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Page 16: First-Time Configuration Of The Wireless Print Server
User’s Guide First-Time Configuration of the Wireless Print Server To configure the PocketPro USB Wireless print server for the first time from a computer via an 802.11b wireless connection, you will need to temporarily change the settings on your computer to match the default... -
Page 17: Windows Print Queue Configuration
Windows Print Queue Configuration TROY recommends using the ExtendNet Connect for TCP/IP software for Windows printer port configuration (provided on the TROY PocketPro USB Installation CD). TROY print servers are also compatible with Windows standard TCP/IP port and LPR ports. If you are using the standard TCP/IP port, the default port number is 9100. -
Page 18: Macintosh Print Queue Configuration
TCP/IP Printer option in the Print Center as long as you have a valid IP Address configured (refer to the section “Configuring your PocketPro USB”). Enter the IP Address of the print server for the “Printer’s Address”, and make sure the “Use default queue on server”... - Page 19 TCP/IP Printer option in the Print Center as long as you have a valid IP Address configured (refer to the section “Configuring your PocketPro USB”). Enter the IP Address of the print server for the “Printer’s Address”, and make sure the “Use default queue on...
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Page 20: Management Methods
User’s Guide Management Methods TROY offers a variety of ways to configure and monitor the PocketPro USB print server (wired and wireless versions) using one or more of the following utilities that can be downloaded from the specified web site: ExtendView Utility used for advanced configuration of the print server, and allows you to configure for Netware, TCP/IP, AppleTalk settings (and... -
Page 21: Webxadmin Utility
TROY Group, Inc. WebXAdmin Utility allows you to configure the print server with a standard web browser like Netscape Navigator or Microsoft Internet Explorer. no additional software is needed on the system. can be used on any system that supports web browser capabilities. type the IP address into your web browser address bar to connect. -
Page 22: Troubleshooting
Customer Support and Warranty chapter in the PocketPro USB Administrators Guide (provided in PDF format on the TROY PocketPro USB Installation CD) for information on returning defective products. Printing Problems... - Page 23 TROY Group, Inc. If the self-test does not print, then there is possibly a hardware problem. Double-check the connections. If you still cannot print, then make sure that your printer is capable of printing text, PCL or PostScript (the self-test will not work unless one of these is supported).
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Page 24: Troubleshooting Network Configuration Problems
(e.g., if your computer has an IP address of 192.189.207.3, the PocketPro USB print server should have an IP of 192.189.207.x, where x is an integer between 1 and 254), or you must properly configure your router address to work with the print server. -
Page 25: Troubleshooting Windows Problems
TROY Group, Inc. The problem may be the result of mismatched or duplicate IP addresses. Verify that the IP address is correctly loaded into the TROY print server (via the self-test page or through the remote console) and make sure that no other nodes on the network have this address (duplicate addresses are the biggest cause of TCP/IP printing problems). - Page 26 User’s Guide Make sure your computer is set to infrastructure mode if you are connecting through an access point, or ad-hoc (802.11) if you are connecting to the print server without an access point. See the documentation for your wireless adapter for details. If you want to use WEP encryption or password protect your wireless network, and your wireless adapter or access point normally uses a password or passphrase instead of WEP, it should...
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Page 27: Loading New Firmware (Using The Tcp/Ip Update Utility)
Update for TCP/IP window will be displayed. Click on OK to continue. The Select Update File window will be displayed. 2. Select UpdateFiles (*.bin) file type, locate the PocketPro USB bin file, and then click on Open. A window will be displayed (see next page) showing the file(s) you have selected including the revision level and date code for each file. - Page 28 User’s Guide 3. Verify that the file(s) are correct, and then click on OK. The utility will start searching for qualified print servers present on the network. 4. When the search process is complete, click on OK to continue. A list of found devices will be displayed.
- Page 29 TROY Group, Inc. 5. Select the desired PocketPro USB to be upgraded, click on the green icon, or click on UPDATE START. The firmware update process will begin automatically as soon as the PocketPro USB is ready.
- Page 30 User’s Guide 6. When the PocketPro USB is ready, the firmware upgrade will begin. The IP address of the print server as well as the file you are loading will be displayed. 7. The update log will be displayed when the update process is finished.
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Page 31: Loading New Firmware (Macintosh Os-X)
Windows or Macintosh, refer to the PocketPro USB Administrator’s Guide (provided in PDF format on the PocketPro USB Installation CD). 1. If you are using the Macintosh OS-X operating system, download the firmware file to your desktop. -
Page 32: Obtaining Technical Assistance
User’s Guide Obtaining Technical Assistance TROY technical support is available to assist you with any questions concerning the setup, operation, or maintenance of your TROY PocketPro USB print server. Worldwide Web Support Located at , the TROY web site http://www.troygroup.com/wireless... -
Page 33: Returning Products
TROY Group, Inc. Returning Products If you need to return a TROY product for any reason (failures, incorrect shipments, etc.), follow the steps below: 1. Contact the TROY Technical Support group at (304) 232-0899 to request a Return Goods Authorization (RGA) number (for North and South American customers), or call +49-7032-9454-21 (for European customers) and request a Return Material Authorization (RMA) number. -
Page 34: Contacts
User’s Guide Contacts Corporate Headquarters TROY Group, Inc. 2331 South Pullman Street Santa Ana, CA 92705 USA (949) 250-3280 Technical Support North and South America U.S. 48 contiguous States: (800) 332-6427 Canada, Alaska, Hawaii, and South America: +1-304-232-0899 E-Mail: technicalsupport@troygroup.com Europe Phone: +49-7032-9454-21 E-Mail:... -
Page 35: Safety And Regulatory Notices
Consult the dealer or an experienced radio/TV technician for help. The radiated output power of PocketPro USB is far below the FCC radio frequency exposure limits. Nevertheless, the PocketPro USB shall be used in such a manner that the potential for human contact during normal operation is minimized. -
Page 36: Document #40171-120 Rev. B
User’s Guide For European Users This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. TROY Group cannot be responsible for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. -
Page 37: Declaration Of Conformity
47CFR §2.909. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Trade Name: TROY Type of Product: Printer Adapter Model: PocketPro USB... -
Page 38: Regulatory Information
European Union (EU) TROY hereby declares that the 802.11b wireless technology built into the PocketPro USB is in compliance with the essential requirements and other relevant provisions of European Directive 1999/5/EC. The internal function is a radio device using the 2.4 GHz frequency band (2.400GHz –... - Page 39 TROY Group, Inc. United States of America and Canada Tested to Comply With FCC Standards FOR HOME OR OFFICE USE. See FCC 47CFR, Part 15.19(b)(2). This device complies with part 15 of the FCC rules and with RSS-210 / RSS-139 of the Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired...
- Page 40 Default Settings for PocketPro USB Print Servers IP Address : 192.0.0.192 TCP/IP Method : AUTO (BOOTP and DHCP are ENABLED) Password : access Default Settings for PocketPro USB Wireless Print Server : Wireless Mode : Ad-Hoc ESSID : printer (lower case) RF Channel : 11 NOTE: Pushing the Test button for more than five seconds will restore the factory default configuration settings.
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