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Summary of Contents for TROY Group Print Server PocketBasic
- Page 1 PocketBasic Print Server Installation and User’s Guide Part Number 40182-120 Revision A...
- Page 2 Information and descriptions contained herein are the property of TROY Group, Inc. Such information and descriptions may not be copied, disseminated, or distributed without the express written consent of TROY Group, Inc. This publication is subject to change without notice.
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Page 3: Table Of Contents
TABLE OF CONTENTS Introduction... 1 Package Contents ... 1 Installation Requirements ... 2 Hardware Setup... 3 Verifying Successful Installation ... 3 Verifying the Connection to the Printer... 4 LED Indicators... 5 Management Methods... 6 ExtendView Utility ... 6 Web Browser Interface ... 6 HP Web JetAdmin Utility ... -
Page 4: Introduction
TROY Installation Instructions (For use with TROY PocketBasic Print Servers) Introduction The TROY PocketBasic is a compact print server that plugs directly into the parallel port of your printer. automatically senses both 100baseTX Fast Ethernet and 10baseT Ethernet network connections. The simple installation and setup can be performed by the least-experienced users, while providing networking professionals with advanced features for easy configuration. -
Page 5: Installation Requirements
Installation Requirements A printer or plotter that uses a Centronics 36-pin female parallel port connector used to receive print data A PC using the Windows Operating System with a CD-ROM drive An Internet connection through a cable or DSL modem, or an external dial-up or ISDN modem (for online product registration) An Ethernet (category 5) network cable NOTE: If you require assistance for installing or configuring your... -
Page 6: Hardware Setup
Hardware Setup NOTE: Before attempting to install the print server, first make sure that you have installed your printer or plotter as described in the documentation for the device. 1. Plug the print server directly into the parallel port (36-pin female connector) on your printer. -
Page 7: Verifying The Connection To The Printer
User’s Guide Verifying the Connection to the Printer NOTE: Before attempting to print, it is very important to verify the connection between the print server and the printer. If this connection is not good, you will not be able to print! To verify the connection, make sure that both the print server and the printer are powered on and ready, and then print a test page by briefly (more than one-eighth second but less than five seconds) depressing the... -
Page 8: Led Indicators
LED Indicators The back edge of the TROY print server provides LED indicators (Light Emitting Diodes) for easy monitoring. The following table defines the function of each LED. Label Color OWER RANGE REEN ELLOW ELLOW REEN ELLOW REEN Document #40182-120 Rev. A State The unit is receiving power. -
Page 9: Management Methods
Management Methods TROY offers a variety of ways to configure and monitor the printer server using one or more of the following utilities: ExtendView Utility used for advanced configuration of the print server, and allows you to configure for TCP/IP and AppleTalk settings. uses a 32-bit graphical user interface. -
Page 10: Configuration Console
Configuration Console a command-line-oriented console. contains some advanced features not available through ExtendView or the Web Browser Interface. the default password is ACCESS. can be accessed via TELNET or via a direct connection to the Serial Server’s serial port. type HELP for a list of console commands (refer to Appendix XX for a complete list of console commands, or visit the TROY web site at http://www.troygroup.com). -
Page 11: Microsoft Windows Network Configuration
Microsoft Windows Network Configuration The following configuration procedures are designed for Windows 95/98/ME/2000/NT/XP/2003 Server operating systems. 1. Insert the CD supplied with your print server, click on Install Software, and then click on Install ExtendView. Follow the on- screen instructions to complete this installation. 2. - Page 12 8. Click the Windows Start button, select Settings, and then Printers (Start, then Printers and Faxes if you are using Windows XP). 9. Right-click on the printer you wish to associate with the network port, and then select Properties. 10. If you are using Windows NT/2000/XP, go to the Ports tab. If you are using Windows 95/98/ME, go to the Details tab, and then click on Add Port.
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Page 13: Macintosh Network Configuration
Macintosh Network Configuration The TROY print server supports the AppleTalk protocol running over Ethernet (also known as EtherTalk). This capability allows Macintosh computers to print jobs to a printer simultaneously with jobs from Windows, UNIX, NetWare, and other computers. TROY print server AppleTalk capabilities allow a printer to appear as a shareable printer node on an AppleTalk Phase 2 network. -
Page 14: Appletalk Configuration (Os 10.X)
AppleTalk Configuration (OS 10.x) 1. If you have not done so already, set the name of your computer by going to the Applications folder*, selecting System Preferences, and then Sharing. Type in the computer name in the Network Identity section (you can also set the IP address here if you want). 2. -
Page 15: Troubleshooting
Troubleshooting This section describes procedures for troubleshooting problems you may encounter with the TROY print server, and is divided into the following sections: Installation Problems Intermittent Problems Protocol-Specific Troubleshooting If you have followed the steps in this section and you believe that you have a defective print server, then please refer to the information on returning defective products on page 22 of this User’s Guide. - Page 16 b. If the self-test does not print, then there is possibly a hardware problem. Double-check the connections. If you still cannot print, then make sure that your printer is capable of printing text, PCL or PostScript (the self-test will not work unless one of these is possible).
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Page 17: Intermittent Problems
If you have a bridge or router located between the TROY print server and the host computer, make sure that the device is set up to allow the print server to send and receive data from the host. For example, a bridge can be set up to only allow certain types of Ethernet addresses to pass through (a process known as filtering);... -
Page 18: Tcp/Ip Troubleshooting
TCP/IP Troubleshooting If you are using TCP/IP and cannot print to the print server, and you have checked the hardware and network as described in the previous steps, then check the following (it is always a good idea to try creating a another print queue to eliminate the possibility of setup errors): The problem may be the result of mismatched or duplicate IP addresses. -
Page 19: Appletalk Troubleshooting
AppleTalk Troubleshooting If you cannot print from an AppleTalk for Macintosh computer, you have checked the hardware and network as described in the previous steps, then check the following: Make sure that you are running Phase 2 AppleTalk and that you have selected the correct network interface from the Network Control Panel on the Macintosh. -
Page 20: Loading New Firmware (Using The Tcp/Ip Update Utility)
Loading New Firmware NOTE: The firmware can also be upgraded using the XAdmin32 Utility by downloading the software and procedures from http://www.troygroup.com. 1. Run the TROY Wireless Update utility for TCP/IP. The About Update for TCP/IP window will be displayed. Click on OK to continue. - Page 21 3. Verify that the file(s) are correct, and then click on OK. The utility will start searching for qualified print servers present on the network. 4. When the search process is complete, click on OK to continue. A list of found devices will be displayed. Document #40182-120 Rev.
- Page 22 5. Select the desired PocketBasic to be upgraded, click on the green icon, or click on UPDATE will begin automatically as soon as the PocketBasic is ready. Document #40182-120 Rev. A User’s Guide START. The firmware update process...
- Page 23 6. When the PocketBasic is ready, the firmware upgrade will begin. The IP address of the PocketBasic as well as the file you are loading will be displayed. The update log will be displayed when the update process is finished. Click on Close to continue. Document #40182-120 Rev.
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Page 24: Obtaining Technical Assistance
Obtaining Technical Assistance TROY technical support is available to assist you with any questions concerning the setup, operation, or maintenance of your TROY print server. Worldwide Web Support Located at < http://www.troygroup.com answers to many common technical questions and also includes copies of product manuals and literature, as well as utilities and firmware load images. -
Page 25: Returning Products
Make sure that you write the RMA or RGA number on the outside of the shipping container you use to return the product. defective product(s) to the appropriate address below: North and South America: TROY Group, Inc. RGA# _________ 3 Bryan Drive Wheeling, WV 26003 Document #40182-120 Rev. -
Page 26: Contacts
Contacts Corporate Headquarters TROY Group, Inc. 2331 South Pullman Street Santa Ana, CA 92705 USA (949) 250-3280 Technical Support North and South America U.S. 48 contiguous States: (800) 332-6427 Canada, Alaska, Hawaii, and South America: +1-304-232-0899 E-Mail: < technicalsupport@troygroup.com Europe Phone: +49-7032-9454-21 E-Mail: <... -
Page 27: Safety And Regulatory Notices
Safety and Regulatory Notices For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. - Page 28 This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. TROY Group cannot be responsible for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
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Page 29: Declaration Of Conformity (Fcc)
Model No.: TROY1003 TROY Group, Inc. of Santa Ana, California, declares that the above- referenced product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential or office installation. -
Page 30: Declaration Of Conformity (Ce)
Product: PocketBasic - Ethernet Print Server Model No.: TROY1003 TROY Group, Inc. of Santa Ana, California, declares that the above- referenced product, to which this declaration relates, is in conformity with the provisions of: Council Directives 89/336/EEC Electromagnetic Compatibility. Standards used in the assessment:...
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