TROY Group TROY200 Series Installation And User Manual

Ethernet and wireless models
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TROY200 Series Print Servers
Ethernet and Wireless Models
Installation and User's Guide
Part Number 40181-120
Revision A

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Summary of Contents for TROY Group TROY200 Series

  • Page 1 TROY200 Series Print Servers Ethernet and Wireless Models Installation and User’s Guide Part Number 40181-120 Revision A...
  • Page 2 PrintKit is a trademark of Northlake Software. QADD is a trademark of Network Compatibility Group. LAN Attached and UNIX Printing for VINES is a trademark of Incognito Software Inc. ExtendView, Xadmin 32, and WebXAdmin are trademarks of TROY Group, Inc. TROY is a registered trademark of TROY Group, Inc.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Section 1 – Product Overview Introduction... 1-1 Package Contents ... 1-1 About this User’s Guide... 1-2 Windows System Requirements ... 1-2 Other Operating System Requirements... 1-2 Wireless Print Server Requirements ... 1-3 Print Server Components ... 1-4 LED Indicators...
  • Page 4 Appendix A – Safety and Regulatory Notices Information for United States Users ... A-1 Declaration of Conformity (FCC)... A-2 Information for Canadian Users (IC notice) ... A-2 Information for European Users ... A-3 Declaration of Conformity (CE) ... A-3 Appendix B – Updating Firmware Loading New Firmware (Using the TCP/IP Update Utility) Loading New Firmware...
  • Page 5: Section 1 - Product Overview

    Section 1 – Product Overview Introduction TROY200 Series Print Servers allow you to share a printer equipped with a USB or parallel port on a wired or wireless network. The print server supports and automatically senses both 100baseTX Fast Ethernet and 10baseT Ethernet network connections, and the wireless version allows connections to 802.11a, 802.11b, and 802.11g wireless networks as well.
  • Page 6: About This User's Guide

    About This User’s Guide This User’s Guide contains information on system requirements, basic troubleshooting, and instructions on the following: Installing the print server hardware Configuring the print server for use on your network Windows print queue configuration Macintosh print queue configuration ™...
  • Page 7: Wireless Print Server Requirements

    Wireless Print Server Requirements To print using a wireless print server, you will need an 802.11a, 802.11b, or 802.11g wireless network consisting of either of the following: An 802.11a, 802.11b, or 802.11g wireless-enabled PC or Macintosh printing straight to the printer (Ad-Hoc or Peer-to-Peer Mode).
  • Page 8: Print Server Components

    Print Server Components The print server includes the following components. Detailed descriptions of these components are provided below: Power connector – The power supply cable plugs into this connector. Test button – Pressing this button for less than three seconds will print a test page on the printer. Pressing and holding this button for more than five seconds will reset the print server to factory default settings.
  • Page 9: Led Indicators

    LED Indicators The front edge of the print server provides five Green/Orange LEDs (Light Emitting Diode) indicators for easy monitoring. The following table defines the function of each LED. Label Color OWER REEN 10/100 REEN RANGE IRELESS REEN REEN RANGE (USB PORT MODELS...
  • Page 10: Pushbutton Functions

    Press pushbutton for > 5 seconds Factory Default Settings The TROY200 Series Print Server is shipped with a default configuration. The settings can be changed to suit specific installation requirements via the ExtendView Utility, or other SNMP-based utilities, the embedded Web server, or via a Telnet connection to the Print Server’s internal console. The factory default settings can be easily restored at any time by performing a cold reset (press and hold the pushbutton on the device for more than five seconds).
  • Page 11: Section 2 - Hardware Installation

    Before installing the print server, make sure you have installed and set up your printer as described in the documentation that came with the printer and that your printer functions properly. TROY200 Series Print Servers support a parallel and/or USB connection to your printer.
  • Page 12 3. Connect the print server to your printer(s) using the USB and/or parallel port of your printer. For a USB connection, use a standard USB A (print server side) to B (printer side) cable. For a parallel connection, use an IEEE 1284-compliant parallel printer cable. 4.
  • Page 13: Verifying The Connection To The Printer

    Verifying the Connection to the Printer NOTE: Before attempting to print, it is very important to verify the connection between the print server and printer. If this connection is not working, you will not be able to print! 1. Verify that both the print server and the printer are powered on and ready, and that a USB or parallel printer cable is properly connected between the print server and printer.
  • Page 14: Section 3 - Configuration And Management

    Section 3 – Configuration and Management Configuration Options TROY200 Series Print Servers (wired and wireless models) can be configured using a variety of options, some of which do not require any software installation on the host PC. The print server can be configured and managed via an Ethernet or wireless connection using the ExtendView Utility (recommended), the embedded web (HTTP) server pages, or the print server’s internal configuration console, which can be...
  • Page 15: Hp Web Jetadmin Utility

    HP Web JetAdmin Utility a web browser-based HP utility (e.g., Internet Explorer or Mozilla). can be downloaded from the HP web site http://www.hp.com. Configuration Console a command-line-oriented console. contains advanced features not available through ExtendView or the Web Browser Interface. the default password is ACCESS.
  • Page 16: Configuring The Print Server Via An Ethernet Connection

    XTEND TILITY TO 1. Start the ExtendView Utility by clicking on Start, Programs, TROY Group, and then ExtendView. 2. When the Welcome screen appears, click on Next, choose any name for your View Name, select Automatically create a view with default settings, and then click on Finish.
  • Page 17: Using The Web Browser Interface To Configure The Print Server

    SING THE ROWSER NTERFACE TO To configure the print server using non-Windows operating systems (e.g., Unix systems), a standard web browser (e.g., Microsoft Internet Explorer or Netscape Navigator) can be used to access the print server’s embedded Web (HTTP) server pages, which contain the print server’s configuration options. additional software is required.
  • Page 18: Using The Internal Command Console To Configure The Print Server

    SING A THE NTERNAL OMMAND The command console can be accessed using a Telnet connection via an Ethernet connection. To use a Telnet connection, follow these steps: 1. Ensure the print server is connected via an Ethernet cable to the host computer. 2.
  • Page 19: Windows Print Queue Configuration

    TROY recommends using the ExtendNet Connect for TCP/IP software for Windows printer port configuration (provided on the TROY200 Series Print Server Installation CD). TROY200 Series Print Servers are also compatible with Windows standard TCP/IP port and LPR ports. If you are using the Windows standard TCP/IP port, the default port number is 9100.
  • Page 20: Macintosh Print Queue Configuration

    Windows, UNIX, NetWare, and other computers. NOTE: TROY200 Series Print Servers are also compatible with the Macintosh TCP/IP Printer option in the Print Center as long as you have a valid IP Address configured (refer to the section “Configuring your print server”).
  • Page 21: Configuring To Print Using Tcp/Ip (Os 10.X)

    (OS 10. ACINTOSH ONFIGURATION 1. If you have not done so already, set the name of your computer by going to the Applications folder*, selecting System Preferences, and then Sharing. Type in the computer name in the Network Identity section (you can also set the IP address here if you want). 2.
  • Page 22: Section 4 - Troubleshooting

    Section 4 – Troubleshooting Introduction This section describes procedures for troubleshooting problems you may encounter with the TROY print server, and is divided into the following sections: Installation Problems Intermittent Problems Protocol-Specific Troubleshooting If you have followed the steps in this section and you believe that you have a defective print server, then please refer to Section 5 –...
  • Page 23: Checking The Network Connection And Cabling

    If the self-test page prints successfully but you cannot print a job or you get distorted printouts, make sure the printer is set for the correct Page Description Language. Most new printers support AUTO mode, which means that they will automatically switch between PCL and PostScript. However, older printers like the LaserJet II, LaserJet III, and LaserJet IIISi require that the printer be set to the desired language through the printer control panel.
  • Page 24: Troubleshooting Network Configuration Problems

    Troubleshooting Network Configuration Problems If you are using TCP/IP, make sure that your computer and the print server are on the same IP segment or can reach each other with a PING command from the host. The IP address you assign to the print server must be on the same logical network as your host computers (e.g., if your computer has an IP address of 192.189.207.3, the print server should have an IP of 192.189.207.x, where x is an integer between 1 and 254), or you must properly configure your...
  • Page 25: Troubleshooting Wireless Configuration Problems

    Troubleshooting Wireless Configuration Problems Make sure your computer’s wireless adapter and/or access point is configured properly and note the settings, paying special attention to the wireless mode, SSID or network name, WEP or security, and IP address settings so you can configure your print server to the same wireless settings.
  • Page 26: Section 5 - Where To Get Help

    Section 5 – Where to Get Help Obtaining Technical Assistance TROY technical support is available to assist you with any questions concerning the setup, operation, or maintenance of your TROY200 Series Print Server. Worldwide Web Support Located at http://www.troygroup.com/wireless technical questions and also includes copies of product manuals and literature, as well as utilities and firmware load images.
  • Page 27: Returning Products

    Make sure that you write the RMA or RGA number on the outside of the shipping container you use to return the product. Please ship the defective product(s) to the appropriate address below: North and South America: TROY Group, Inc. RGA# _________ 3 Bryan Drive...
  • Page 28: Appendix A - Safety And Regulatory Notices

    Appendix A – Safety and Regulatory Notices Information for United States Users This equipment has been tested and found to comply within the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 29: Declaration Of Conformity (Fcc

    Ethernet and Wireless 802.11a, 802.11b, and 802.11g-enabled print server Model: TROY200 Series TROY Group, Inc. hereby declares that the equipment specified above conforms to the above requirements. Standards used and met in the assessment: EN55022: 1998 Class B; CFR Title 47, Part 15, Subpart B, Subpart C, and Subpart E.
  • Page 30: Information For European Users

    (pacemakers, hearing aids, etc.) regarding any restrictions on the use of 802.11x wireless technology. TROY Group cannot be responsible for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
  • Page 31: Appendix B - Updating Firmware

    Appendix B – Updating Firmware Loading New Firmware The TROY print server’s internal firmware can be easily updated as updates become available from TROY. Please visit the TROY web site for more information on how to download the latest firmware updates at http://www.troygroup.com.
  • Page 32 3. Verify that the file(s) are correct, and then click on OK. The utility will start searching for qualified print servers present on the network. 4. When the search process is complete, click on OK to continue. A list of discovered devices will be displayed.
  • Page 33 5. Select the desired print server to be upgraded, click on the green icon, or click on UPDATE START. The firmware update process will begin automatically as soon as the print server is ready. 6. When the print server is ready, the firmware upgrade will begin. The IP address of the print server as well as the file you are loading will be displayed.
  • Page 34: Loading New Firmware (Using The Tcp/Ip Update Utility

    NOTE: To upgrade your print server’s firmware from operating systems other than Windows or Macintosh, refer to the Print server Administrator’s Guide (provided in PDF format on the TROY200 Series Print Server Installation CD). 1. If you are using the Macintosh OS-X operating system, download the firmware file to your desktop.

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