Beam Terra 400 User Manual

Cost-effective, high quality, slimline satellite terminal that allows connection to the inmarsat gsps, isatphone link and fleetphone satellite services
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Terra 400
User Manual

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Summary of Contents for Beam Terra 400

  • Page 1 Terra 400 User Manual...
  • Page 2: Inmarsat Notification

    Inmarsat LOGO is a registered trademark of Inmarsat (IP) Company Limited. Both trademarks Information furnished by BEAM Communications Pty Ltd (BEAM) is believed to be are licensed to Inmarsat Global Limited. accurate and reliable. However, no responsibility is assumed by BEAM for its use, or for any infringement of patents or other rights of third parties, which may result from its use.
  • Page 3: Table Of Contents

    RJ11/POTS Phone Use Installation Guidelines About BEAM Communications Terra 400 & Oceana 400 LED status Routing Cables Conventions in this Manual Terra 400 & Oceana 400 LED status table Guidelines for Electrical Connections Package Contents Error Codes Installation Procedure Optional Accessories...
  • Page 4: About Beam Communications

    About BEAM Communications BEAM Communications, a wholly owned subsidiary of World Reach Limited (WRR), listed on the Australian Stock Exchange, is a world leader in design, manufacture and distribution of specialised communications equipment for the Inmarsat Satellite Network. BEAM’s commitment to be at the forefront has continued to increase its share of the global satellite communications market.
  • Page 5: Conventions In This Manual

    These notes will appear throughout this manual Terminology and should be taken into consideration. TERM DESCRIPTION TR400/OC400 Terra 400 Terminal or Oceana 400 Terminal Warning or Caution Falcon Falcon Configuration Tool - MS Windows Install This symbol and associated text indicate a Short Message Service...
  • Page 6: Package Contents

    Additional Information TR400: 1 x Terra 400 Terminal For the latest in supporting software and Antenna Cable Kits for Active Antennas documentation for the Terra 400 terminal or the 1 x ISD700 Directional/Fixed • ISD936 Oceana 400 terminal please visit: www.beamcommunications.com/support...
  • Page 7: Safety Information

    Safety Information IMPORTANT! WARNING Please read the following information carefully DO NOT open equipment. There are no user- • Areas with a potentially explosive atmosphere before installing and using the TR400/OC400. serviceable parts inside. are often but not always clearly marked. Failing to follow instructions may compromise the If a DC power supply is to be used, its output must They include, but are not limited to:...
  • Page 8: Safety Transceiver Terra 400 And Oceana 400

    Safety - Transceiver Terra 400 and Oceana 400 The TR400/OC400 is a low power radio transmit- » International Commission on Non-Ionizing ter and receiver. When it is ON, it receives and Radiation Protection (ICNIRP) 1996 also sends out radio frequency (RF) signals.
  • Page 9: Terra 400 And Oceana 400 Fcc Information

    Terra 400 and Oceana 400 FCC Information This device has been designed to operate with This equipment has been tested and found antennas ISD710 AT1595-82, ISD715/ISD720 to comply with the limits for a Class B digital AT1595-83/ISD700 and having a maximum gain devices, pursuant to Part 15 of the FCC of 6dBi.
  • Page 10: Electronic Devices

    Electronic Devices Other Medical Devices Posted Facilities Most modern electronic equipment is shielded If you use any other personal medical device, Turn your phone OFF in any facility where from RF signals. However, certain equipment consult the manufacturer of your device to posted notices require such as hospitals and may not be shielded against the RF signals from determine if it is adequately shielded from...
  • Page 11: Key Features Terra 400 & Oceana 400

    Key Features Terra 400 & Oceana 400 Other Key Features TR400/OC400 is an intelligent basic terminal specifically designed for the Inmarsat network. • USB data port TR400/OC400 enables you to use an RJ11/POTS • Status indicator for registration, connection with a standard corded, cordless call &...
  • Page 12: Equipment Overview

    Equipment Overview Signal LED Call LED Message LED Antenna TNC Connector GPS SMA Connector Wall Moutning Hooks SIM Card Slot and Cover USB Port POTS/RJ11 Port 10. Power Port Terra 400 Terra 400 Terra400 & Oceana400 - Installation & User Manual...
  • Page 13: Installation Guidelines

    Installation Guidelines Routing Cables • Many parts of a vessel or a work site can This guide outlines the process for installing the • Route cables so they are protected from produce electrical noise that interferes with TR400/OC400 Terminal. pinching, sharp edges, and crushing. the electrical radio system operation.
  • Page 14: Installation Procedure

    Installation Procedure 1) Antenna Connection Anntena Connection Diagram for TR400 Fixed/Directional Antenna (Passive) The two external antenna connectors can be Installing the TR400/OC400 Terminal found in the cavity at the top of the TR400/ Install the components in the following order. OC400 Terminal.
  • Page 15 Changes or modifications not expressly approved Cable Cable Antenna (Passive) For use with TR400 by BEAM Communications could void the user’s authority to operate the equipment. WARNING NOTE To satisfy FCC RF exposure requirements for mobile Refer to the section “Quality of Service” page 26,...
  • Page 16 2) SIM Installation If your Service Provider has not installed the SIM The SIM connector is highlighted below. Gently insert the SIM card into the tray card for you, follow these steps to install. Slide the tray guide into the open position slots making sure that the golden contacts with your finger or thumb.
  • Page 17 3) Wall Mounting Orientation There are two mounting points at the back of the Optional through-wall terminal (as shown, shaded, in the below image). Right angled adapters are optionally fitted to the The distance (from centre to centre) between the external antenna connectors to allow the routing mounting points is 10 cm.
  • Page 18 4) Rear Connector Bay 5) Connect RJ11/POTS Interface Any standard analogue POTS telephone (POTS A. USB Data Port = Plain Old Telephone Service) is supported B. RJ11/POTS Port by the TR400/OC400 Terminal. The Terminal C. DC power and accessory input supplies power to the analogue phone as well as ring, dial and busy tones.
  • Page 19 6) USB Port Connection DC Power Source Installation Route the wire end of the DC power cable to The TR400/OC400 terminal has a mini USB the connection point. data port to enable upgrading of the firmware, Connect the BLACK wire to the negative advanced configuration, and data connection.
  • Page 20 8) Configuration Settings Configuration using Falcon The TR400/OC400 terminal is ready for you to Falcon can be downloaded from: make voice calls as soon as it is registered. If you wish to customise the operation of your TR400/ OC400 the Falcon application is required. This http://www.beamcommunications.com/falcon first step is to install the BEAM USB driver.
  • Page 21 SIM PIN USE Alternatively, the SIM PIN can be disabled so It may take a few minutes for the TR400/ If your SIM Card requires activation, follow that the terminal will automatically register OC400 terminal to register. If a busy tone the instructions provided by your authorised Please use Falcon to perform this SIM card is heard ON HOOK wait a few moments...
  • Page 22: Operation

    This may take up to 2 minutes. The Signal LED will then be solid GREEN or Terra 400 & Oceana 400 LED Status Table YELLOW and the terminal is ready for calls. All LED status lists below exclude error states.
  • Page 23 RJ11/POTS Phone Use Data Use Call Processing on RJ11/POTS Phone Mobile Originating Ensure that you have installed the BEAM USB Call processing is the ability for the terminal Lift the RJ11/POTS phone handset “OFF driver – see section “Configuration Settings ” to automatically prefix a users dialled number HOOK”...
  • Page 24: Error Codes

    Error Codes Using voicemail You will be able to access voicemail messages if your When the signal LED is cycling between GREEN, YELLOW, and RED: service provider has enabled voicemail. Your Terminal CALL LED MESSAGE LED DESCRIPTION/ERROR CODE automatically checks for voicemails shortly after it has GREEN GREEN SIM pin required...
  • Page 25 Quality of Service Symptoms of RF Interference There are conditions that can compromise the Symptoms of RF interference often resemble quality of the service you may receive. those that arise when an antenna is being These include: operated with an obstructed view of the sky. •...
  • Page 26: Specification Summary

    Power RX Modulation OQPSK Consumption 15v DC RST055 UPS Battery Pack (Active Antenna Connectors / Interfaces Kit Contents Terra 400 Connected) POTS/RJ11 RJ11/2-wire, 5REN @ 600m, Terra 400 Terminal Standby 0.21A 3.1W Adjustable dial, ring, busy tone ISD700 Directional/Fixed Antenna (Passive)
  • Page 27: Physical Dimensions - Tr400/Oc400

    Physical Dimensions - TR400/OC400 100mm 190mm...
  • Page 28: Troubleshooting

    Troubleshooting This chapter provides information to help you troubleshoot problems you may encounter while running the TR400/OC400. How do I know if my TR400/OC400 is Dropped calls registered on the Inmarsat network? When you are in motion the satellite signal The signal LED on the terminal will change may become obstructed (such as buildings, to GREEN or YELLOW when it is registered...
  • Page 29: Troubleshooting

    BEAM, nor does it warrant the use that are not covered by a BEAM Communications (without limitation), warranties of merchantability and of Products with unapproved ancillary products.
  • Page 31 BEAM Communications 8 Anzed Court, Mulgrave Victoria, 3170, AUSTRALIA Tel: +61 3 8588 4500 Fax: +61 3 9560 9055 Web: www.beamcommunications.com Info: info@beamcommunications.com Support: support@beamcommunications.com www.beamcommunications.com...

This manual is also suitable for:

Oceana 400

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