SaskTel 4G PUSH-TO-TALK (PTT) User Manual

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SaskTel 4G

User Guide for Cell Phones

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Summary of Contents for SaskTel 4G PUSH-TO-TALK (PTT)

Page 1 SaskTel 4G User Guide for Cell Phones...
Page 2: Table Of Contents
Glossary of Terms 4G PTT will work across Canada and the US where the 4G network is available and SaskTel has roaming agreements in place, including Alaska and Hawaii. This does not include the 10-digit dialling areas of the Caribbean.
Page 3: Activating The 4G Ptt Application
Logging In/Out of the PTT App The key on the left-hand side of the device is enabled by default to launch the SaskTel 4G Push-to-Talk (PTT) Once your device is registered for PTT, you will be Application. To launch the App for the first time: automatically logged in and the App will always be Press and release the side key.
Page 4: Navigating The Ptt App
NAVIGATING THE PTT APP PTT Related Key Functions Home/PTT History Presence Status Contacts Groups Volume Keys Favourites Power/ Navigation End Call Keys Function PTT Key Displays the PTT Home tab • Initiates a PTT call • Used for call control •...
Page 5: Managing Contacts
MANAGING CONTACTS Adding a Contact Contacts can be added manually (public) or by an administrator (corporate). Go to the Contacts tab. Public Contacts can be imported from the device’s Select New Contact. Phone Book or manually entered into the PTT App. Some phones may not have this ability if the corporate administrator has restricted manual contact entry.
Page 6: Adding A Group
MAKING PTT CALLS Adding a Group A user can make or receive a one-to-one (individual) call or a one-to-many (group) call. Calls can be dialled Go to the Groups tab. directly from the Call History/Home tab, the PTT Contact or Group tab, or from the Favourites tab. Select New Group.
Page 7: Making An Individual Ptt Call
Making an Individual PTT Call Making a Quick Group Call A quick group call allows you to contact up to Go to the Contacts tab. 10 people simultaneously. Select the contact you wish to call. Go to the Contacts tab. Select the contacts you wish to call.
Page 8: Making A Call From The History Tab
RECEIVING A PTT CALL WHILE ON ANOTHER CALL Making a Call from the History Tab If you receive a PTT call while you are on a regular phone call or another PTT call, you will receive a missed The history tab maintains logs of all incoming, outgoing, call alert.
Page 9: Changing Your Presence Status/Blocking Calls
CHANGING YOUR PRESENCE STATUS/BLOCKING CALLS SETTING PTT CALL VOLUME Go to the Home tab. During a PTT call, the volume can be increased or decreased using the volume keys on the side of the Select Options (LSK). handset. To adjust the volume while not in an active Select My Status.
Page 10: Updating Your Sonim Device
Complete these steps before performing the update Open Memory card > Highlight Images. on your device. Options > Select Note: 4G PTT contacts are saved on the SaskTel server and will be restored after logging back into your 4G BROWSER BOOKMARKS Push-to-Talk service.
Page 11: Updating Your Device
Updating Your Device The tool takes a few seconds to log in into the server. When this occurs, a pop-up screen will appear. Insert the SD card into the device. When it is properly Backup all user data present in the device memory installed, you will see a small image of an SD card at before proceeding with the firmware upgrade.
Page 12 After downloading is complete, “Finished downloading” Reset the phone settings. and “Verifying done” will be displayed on the screen. Enter *#119*# on the device main menu. Select Continue to read the instructions. The following message will be displayed: “Restore settings and restart the phone?” Select Yes. Press and hold the End key to switch off the phone.
Page 13 Restoring Content CONTACTS Complete this after you have performed the upgrade. SMS/MMS message should automatically be restored. If you have not saved contact information directly to your SIM card, you will need to restore all the contacts from the udx file. Select Menu >...
Page 14: Glossary Of Terms
GLOSSARY OF TERMS Terminology Description Terminology Description Activated This means a subscriber has active service Corporation Business or company that purchases the and is able to operate on the network. 4G PTT service and is managed through the CAT Tool. Contact Subscribers that are added by the corporate Max # contacts –...
Page 15 WE’RE HERE FOR YOU! SaskTel gives you the flexibility to contact us however you choose. Our Customer Care team is available Monday to Friday, 8 a.m. to 8 p.m. and Saturday from 9 a.m. to 5 p.m. All calls to Customer Care are free.