Troubleshooting - Energy BTS 2.1 Owner's Manual

TROUBLESHOOTING

BTS 2.1 will not Power On
• Is it plugged into a live outlet?
• Is the rear power switch on?
No sound
• Is it plugged into a live outlet and the rear power switch is on?
• Are all cables from the TV/Cable Box/Satellite Box plugged in tightly?
• If the optical cable is being used were the clear plastic caps from
both ends removed before connecting?
• Is the volume turned up?
• Is standby off (no SOLID RED status light)?
• Is the source input correct?
• Turn off the rear power switch, then back on.
TV/Cable/Satellite Box Remote will not program
• Carefully follow all remote programming instructions.
• Carefully go through the remote programming again, but use the
original remote that comes with the TV. You DO NOT need to then
reprogram using your cable/satellite/universal remote control.
• Program the original TV remote to the BTS 2.1 (if original is a different
one), then use the universal remote without programming it.
• You may need to repeat programming of a function in some cases.
• There may be some cases the BTS 2.1 is unable to learn certain
remote codes.
Bluetooth wireless technology does not work
• Is the device paired to the BTS 2.1?
• Move your device closer to the BTS 2.1 and make sure it is paired.
• If the status light blinks RED while attempting to pair, start the
pairing process over.
Subwoofer does not work
• Are the two subwoofer wires connected properly to the soundbar?
• Is the subwoofer volume on the remote adjusted properly?
For Questions, contact Energy Customer Service:
In the United States: 1-866-441-8208
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are
registered trademarks of Dolby Laboratories.
The Bluetooth ® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
and any use of such marks by Klipsch Group, Inc. is under license.