Before Calling For Service - Kenmore 796.316221 Use & Care Manual

TROUBLESHOOTING GUIDE
BEFORE CALLING FOR SERVICE (continued)
Problem
Water in the washer drains
slowly or not at all, or the
display shows:
The display shows:
The display shows:
The display shows:
The display shows:
The display shows:
The display shows:
The display shows:
The display shows:
Possible Cause
Drain hose is kinked, pinched, or clogged.
Drain discharge is more than 96 inches
above bottom of washer.
The washer has detected an out of
balance load.
If the uE rebalance (see above) is not
successful, this error will be displayed.
The load is too small.
Heavy articles are mixed with lighter
items.
The load is out of balance.
Control error.
Water level is too high due to a faulty
water valve.
The water level sensor is not working
correctly.
A motor error has occurred.
Clutch error.
Foreign objects, such as coins, pins, clips,
etc., caught between the wash plate and
the inner basket.
32
Solutions
Make sure the drain hose is free of clogs,
kinks, etc., and is not pinched behind or
under the washer.
Adjust or repair drain. Maximum drain
height is 96 inches (8 ft.)
If the washer detects a load that is too far
out of balance to spin, it will display this
code while it is attempting to rebalance
the load. The washer will add water and
try to redistribute the load automatically.
This display is for your information only,
and no action is required.
The automatic attempt to rebalance the load
was not successful. The cycle has been paused
to allow the load to be manually adjusted.
Small loads may need additional items to be
added to allow the washer to balance the load.
The load may have heavy items loaded with
lighter items. Always try to wash articles of
somewhat similar weight to allow the washer
to evenly distribute the weight of the load for
spinning.
Manually redistribute the load if articles have
become tangled preventing the automatic
distribution from working properly.
Unplug the washer and wait 60 seconds.
Reconnect power and try again. If the error
reappears, call for service.
Close the water faucets, unplug the washer,
and call for service.
Close the water faucets, unplug the washer,
and call for service.
Allow the washer to stand for 30 minutes
and then restart the cycle. If the LE error
code persists, call for service.
Mechanical failure.
Unplug the washer and call for service.
Turn off the washer and then press the
Power button. Press the spin speed button
without selecting a cycle to drain and spin
the load.
When the spin is complete, remove the
clothes and then fi nd and remove any
objects caught in the wash plate.
Always check pockets, etc., before washing
to prevent error codes or damage to the
washer or clothing.