Troubleshooting - Parrot DS1120 User Manual

Troubleshooting

p
roblems
- Check that your device supports the Bluetooth A2DP profile and the source role.
No sound is coming
through the Parrot DS1120. - If your audio player is a PC, Check that the «Sound playback» option is set to
- Check the volume of the speakers
I cannot connect my - Hold down the Configuration button on the Parrot DS1120 for two seconds,
audio player to the Parrot
DS1120.
I used a Jack audio cable - Check that the jack audio cable is properly plugged in to the Parrot DS1120 and
to connect audio player.
my audio player, - Check that there is no Bluetooth connection with an audio player.
but I get no sound.
- Check the volume of the speakers.
My Parrot DS1120 makes a - Check that the jack audio cable is properly plugged
noise when
I use a jack audio cable.
When I watch a video, - Use the Parrot Audio Configuration Tool to check that your system's audio delay
the sound from the Parrot
DS1120 is not synchronised
with the image.
«Highquality Bluetooth Audio». You can find this option by selecting
Start/Settings/Control panel/Sound and Audio Devices/ Audio on your computer.
then restart the search and connect.
The Bluetooth connection will take priority over the Jack connection.
in to the Parrot DS1120 and audio player.
is correctly configured for this type of use.
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olutioNs
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