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Warranty; Additional Information - Decware Zen Taboo Owner's Manual

Stereo amplifier

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WARRANTY

Your new amplifier is built so well that during research and development we took one and
dropped it from a height of 15 feet onto concrete 40 times, followed by putting it into a
paint shaker for 2 hours. Badly beaten, the amp was retubed and played perfectly with
ZERO internal damage. This is why we offer you a lifetime warranty on parts and labor
to the original owner. You have purchased a 100% hand made amplifier with some of the
highest build quality in the industry. It was designed to give 30 years of trouble free ser-
vice. Enjoy.
SERVICE
This amplifier operates at 450 volts DC and should not have the bottom cover removed ex-
cept by qualified service personal. No user serviceable parts are inside. Output tubes
should be replaced after 3000 hours of use. The input tube should be checked each time
the output tubes are replaced. Input tubes can range from 3000 ~ 8000 hours of use or
more before replacement. The rectifier tube typically lasts for many years and only need
be checked periodically.
If your amplifier develops a problem the first step is to call us and talk to Steve directly.
90% of all problems they might develop over time are found to be a bad tube(s) or faulty/
intermittent ground in an interconnect or power cable causing ground loop hum.
There is a paper on the website in the articles section that was written as a guide for trou-
bleshooting hum problems. If you experience any hum when using this amplifier you
should consult the web site and go through the step-by-step diagnosis for isolate the
source. The Taboo has on average 0.6 milivolts of AC hum which is staggeringly low for
tube gear. You shouldn't be able to hear any hum, ever.
Should your amp require service for any reason please return it to Decware so we can dis-
cover the cause of the failure and make the proper repairs.
Always pack the amp using the original shipping carton of something of equal effective-
ness. If you need a new carton please call us and order one. Don't take chances with
shipping damage. All shippers will TRY TO BREAK THE AMP, it's just a fact of life.
Repairs when needed are typically complete within 72 hours of the amps arrival at
Decware. Most are done the same day.

ADDITIONAL INFORMATION

Specifications and design notes can be found at our web site: www.decware.com
Manufactured by
DECWARE / HIGH FIDEILTY ENGINEERING CO.
1202 N.E. Adams Street, Peoria IL 61603 USA
(309) 671 2428 or fax (309) 672 1060

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