BEA WebLogic User Manual page 7

The following table lists additional questions to help us serve you better.
Request/Question
Provide usage scenarios or summarize the
application that produces the problem.
Did this happen previously?
Can you reproduce this problem
consistently?
Any change in the application
environment: software configuration, EIS/
database configuration, application, and so
forth?
Under what circumstance does the problem
not occur?
Describe the steps to reproduce the
problem.
Describe the problem.
Specify the error message(s).
The following table lists error/problem files that might be applicable.
XML schema
XML instances
Other input documents (transformation)
Error screen shots
Error output files
Trace and log files
Log transaction
BEA WebLogic Adapter for SAP User's Guide
Error/Problem Details or Information
vii