Eltron Eclipse LP2344 User Manual

Thermal printer

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Eclipse
LP2344 & TLP2344
User's Manual
User's Manual No. 980158-001
Rev. A
©1997 Eltron International Inc.

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Summary of Contents for Eltron Eclipse LP2344

  • Page 1 Eclipse LP2344 & TLP2344 User’s Manual User’s Manual No. 980158-001 Rev. A ©1997 Eltron International Inc.
  • Page 3: Technical Support

    Eltron International Incorporated and may not be duplicated in full or in part by any person without written approval from Eltron. While every effort has been made to keep the information contained within current and accurate as of the date of publication, no guarantee is given or implied that the document is error-free or that it is accurate with regard to any specification.
  • Page 4: Warranty Information

    (12) months from the date of purchase by the end user. Eltron warrants the printhead, under normal use and service, to be free from defects in material and workmanship for a period of ninety (90) days from the date of purchase by the end user.
  • Page 5: Table Of Contents

    Table Of Contents Getting Started Introduction ......1 Unpacking Your Printer ....# Check List .
  • Page 6 980158-001 Rev.A...
  • Page 7: Getting Started

    This section provides information on the installation of the printer and software. Introduction The Eltron Eclipse LP2344 (direct thermal) and Eclipse TLP2344 (thermal transfer) print- ers are rugged 4" wide low priced industrial printers. The Eclipse printers designed for in-...
  • Page 8 Getting Started Features 4 inches per second (ips) print speed helps increase productivity & efficiency Large 8 inch media roll capacity for produc- tion printing reduces the need for frequent label loading. Flash Memory makes firmware updates seamless. Supports over 20 types of bar code symbo- logies.
  • Page 9: Unpacking Your Printer

    Getting Started Unpacking Your The printer is shipped in a carton and protec- Eclipse Printer tive bag. Keep all packing material in case you need to move or re-ship the printer. Avoid touching the electrical connectors to prevent electrostatic discharge damage while setting up the printer.
  • Page 10 Getting Started Swing open the printer’s front door. The door has a magnetic latch for easy access. Remove the tape retaining the Front Door In- sert Cover while holding the Front Door. Remove Tape 980158-001 Rev.A...
  • Page 11: Check List

    Getting Started Check List Your Eclipse printer kit contains the items listed below. An Eclipse LP2344 or TLP2344 printer. Create-A-Label Tools software disk with on- line documentation. Printer User’s Guide & EPL2 Programming Manual. 980158-001 Rev.A...
  • Page 12 Ribbon Rewind Core (TLP2344 only). Rewind Core AC Power Cord If any items are missing, contact your dealer for replacement parts. Label and tag supplies can be purchased di- rectly from ELTRON. Refer to Appendix B for complete supplies ordering information. 980158-001 Rev.A...
  • Page 13: Installation

    Getting Started Installation The following sections will guide you through the installation of the printer and Create-A- Label Tools software. Step Place the printer in a suitable location that al- lows easy access to all sides of the printer. The Attach Power printer should never be operated while resting on it’s side or upside down.
  • Page 14 Getting Started Attach the AC power cord to the AC power re- ceptacle in the rear of the printer. Figure 1-3 Printer: Insert AC Power Cord Attach the AC power cord to a grounded (three prong) electrical outlet of the proper voltage. Figure 1-4 Electrical Outlet Insert...
  • Page 15 Getting Started Step Parallel Interface Attach Interface Attach a suitable parallel printer cable from the computer to the Centronics interface connec- Cable tor at the back of the printer. Snap the bale lock to the Centronic’s connector to secure the in- terface cable to the printer.
  • Page 16 Getting Started Step When the power switch is moved to the ON (1) Applying Power position, the POWER and ERROR Indicators should alternately flash indicating that the printer is out of paper. If the indicators fail to flash and label stock is not loaded, then refer to Appendix A - Trouble Shooting.
  • Page 17: Operation

    Operation Operation This section provides information on the op- eration of the printer. Controls & All the printer controls and indicators, except for the power switch are on the front panel. Indicators There are two (2) indicator lights and three (3) control buttons on the front panel.
  • Page 18 Operation The POWER The printer’s POWER SWITCH is located on SWITCH back panel of the printer. Placing this switch in the ON (1) position will apply power to the printer. Place this switch in the OFF (0) position to remove power when you have finished us- ing your printer.
  • Page 19 Operation The FEED The printer is equipped with a label FEED but- Button ton. The printer will feed a single label each time the FEED button is depressed. This is re- ferred to as a Form Feed. If the FEED button is pressed and held, the printer will feed a single label, stop, feed a single label, stop, and so on until the FEED button is released.
  • Page 20: Loading Labels Or Tags

    Always use high quality, Eltron approved labels. Supplies can be ordered from ELTRON by calling 1(800) 344-4003. If you should run out of labels while printing, DO NOT turn the power switch OFF (0) while reloading or data loss may result.
  • Page 21 Operation Label Loading Open the top (and right side) cover on the Step printer. Slide the Roll Retainer Guide down to the end of the Label Roll Support. Roll Retainer Guide Figure 2-1 Opening the Label Roll Retainer Arm Label Roll Support 980158-001 Rev.A...
  • Page 22 Operation Label Loading Open the Printhead Assembly by pushing the Step release lever to the right, towards the back of the printer. The printhead assembly will pop open. Releasing the lever allows it to snap back. Figure 2-2 Opening the Printhead Push Lever Release Lever...
  • Page 23 Operation Label Loading Slide the Label Width Adjustment Tab to the Step outside stop and rotate up. Figure 2-3 Label Width Adjustment Guide Slide 980158-001 Rev.A...
  • Page 24 Operation Label Loading Slide a roll of labels onto the Label Roll Guide Step and onto Label Roll Support. Labels feed from the top and towards the front of the printer. Push the roll to the back of the support and slide the Label Roll Guide against the label roll to hold it in place.
  • Page 25 Operation Label Loading Thread the label stock through the Label Sen- Step sor Assembly and then between the Platen (drive roller) and the Printhead. Figure 2-5 Printhead Load The Labels Label Stock Platen Label Sensor Assembly For easy label stock threading, slide half of la- bel into the side of the Label Sensor Assembly and guide it through the label path.
  • Page 26 Operation Label Loading Rotate the Label Width Adjustment Tab down Step and slide it over until it is flush with the label stock. Check the location of the Through Sen- sor, refer to Appendix A for adjustment infor- mation. Figure 2-6 Adjusting the Guide Arm 980158-001 Rev.A...
  • Page 27 Operation Label Loading Close the printhead by pressing down on both Step sides of the front of the printhead assembly. Press Here Press Here Figure 2-7 Closing the Printhead 980158-001 Rev.A...
  • Page 28 Operation Label Loading Adjust the label pressure control knob to match Step the label stock in use. Knob Figure 2-8 Pressure Control Knob Pressure Control Label Width Knob Settings 2" or Less 2" Greater Than 2" 4" Step Press the Feed button once to verify that the la- bels advance.
  • Page 29: Transfer Ribbon Loading

    Operation Transfer Ribbon Slide the appropriate thermal transfer ribbon Loading roll onto the Ribbon Supply Tube. Step Figure 2-9 Installing Transfer Ribbon Ribbon Ribbon Take-up Supply Tube Tube Ribbon Supply Tube Transfer Ribbon 980158-001 Rev.A...
  • Page 30 Operation Transfer Ribbon Open the printhead assembly. See Figure 2-2. Loading Thread the transfer ribbon between the Label Step Sensor Assembly and the Printhead Bracket. Continue threading the ribbon between the Platen (above the labels) and the Printhead. Figure 2-10 Ribbon Loading Path Printhead...
  • Page 31 Operation Transfer Ribbon Wrap the transfer ribbon from the front of the Loading printhead assembly to the backside of the rib- bon take-up tube. Attach the ribbon to the re- Step wind core (fiberboard tube) on the ribbon take- up tube with tape. Figure 2-11 Attaching Ribbon Tape...
  • Page 32: Label Variations And The Label Sensor

    Operation Label Variations Your printer is equipped with a sensor capable and the of detecting the gap between labels while they are being printed. This feature depends on the Label Sensor ability of the sensor to “see through” the label liner between labels.
  • Page 33: Autosense Gap Sensor Adjustment

    Operation AutoSense Load labels into the printer. Do not use the Gap Sensor auto-dispense/peeler mode for this procedure. Press and hold the PAUSE and CANCEL con- Adjustment trol buttons with the power on. Release the CANCEL button first and then release the PAUSE button.
  • Page 34: Cleaning The Print Head

    Whenever new labels are loaded into the printer, the print head should be cleaned with a Cleaning Pen. Cleaning Pens (P/N 800105-001) are available directly from ELTRON. Supplies can be or- dered from ELTRON by calling 1(800) 344- 4003. Step Open the printhead assembly and remove any labels loaded in the printer, see Figure 2-2.
  • Page 35: Appendix A Trouble Shooting

    The first trouble shooting reference source is the Common Problems Trouble Shooting table on the following page. Eltron International also provides a variety of information and user support services: Internet: Web Address: http://www.eltron.com e-mail: techsup@eltron.com ftp: //ftp.eltron.com...
  • Page 36: Trouble Shooting Guide

    Common Printing Problems Trouble Shooting Guide Problem Solution or Reason POWER indicator does not light GREEN when power 1. Check power connections from the switch is turned to the ON (1) printer to the outlet. position. 1. Verify that the labels are the correct With the POWER indicator type.
  • Page 37 Problem Solution or Reason Printer cuts (melts) through 1. Verify that the printing heat is set to it’s the transfer ribbon. The rib- recommended level. See Printer Media bon is advancing at the same Temperature Settings, Appendix A. rate as the label stock. 1.
  • Page 38: Serial Interface

    Serial Interface The printer’s serial port is configured with the Communication “Y” command for the printer. See the EPL2 programmer's manual for details. Configuration The printer’s serial port default configuration 9600 baud 8 bit data 1 stop bit No parity Serial Interface The figure below displays the cable wiring re- quired to use the printer’s serial interface...
  • Page 39 Printer Tag The printer uses a moveable sensor to detect Sense Through index holes/notches in tag stock. The sensor position is indicated by the green arrow at the Hole Position front of the label guide that is visible with the printhead open.
  • Page 40: User Features

    Resin Silver Polyester 800922 / 800940 Printer Features The Eclipse LP2344 and TLP2344 printers are and Options part of Eltron’s heavy duty line of industrial printers. The Eclipse has a 4 inch print width, 203 dpi print resolution and up to 256KB user configurable memory.
  • Page 41: Print Modes

    Printing: Direct thermal and thermal transfer printing Selectable constant print speeds of 2 or 4 inches per second (ips) 203 dots per inch (8 dots/mm) print resolu- tion IPHC (Intelligent Print Head Control) for high quality printing in all orientations Maximum print width: 4.09 inch (104mm) Print Modes: Three print modes are included as standard:...
  • Page 42: Standard Fonts

    Bar Codes Two Dimensional Bar Codes (Optional): PDF417 (TLP \-2046/417 only) Maxicode Bar codes can be printed in four directions" 0 , 90, 180, and 270 degrees Bar code modules (“X” dimension): .005" (.12mm) to .050" (1.27mm) Standard Fonts: Five alpha-numeric fonts from .049 inches (1.25mm) to .23 inches (6.0mm) high All fonts are expandable vertically and hori- zontally up to 8x...
  • Page 43 Minimum media width: 1.12" (28.6mm) Maximum media length: 6.0" (152mm) (with standard memory) Minimum media length: 0.38" (9.7mm) Thickness (including liner): 0.003" to 0.010" (.076mm to .250mm) Supply roll capacity: 8" (203mm) maximum O.D. (outer diameter) and 3" (76.2mm) minimum I.D. (inner diameter) Fanfold stock can be fed through a slot in the rear panel of printer Ribbons:...
  • Page 44 Flash memory expansion up to 8 Mbytes Media Length up to 18" (560mm) Create-A-Label III software Windows Printer Driver Used with Eltron’s KDU (Keyboard display unit) for a stand alone printing solution Media Cutter International Characters Twinax AS/400 protocol converter...
  • Page 45: Appendix B Supplies And Accessories

    Eltron dealer where you purchased your printer or by calling ELTRON at: Accessories 1(800) 344-4003 Accessories Accessories available for the Eclipse printer are listed below. Always refer to the ELTRON part number when placing an order. Description Part Number Parallel Interface Cable, 6’ 300016-006 Parallel Interface Cable, 10’...
  • Page 46 Thermal Direct Transfer Thermal 980158-001 Rev.A...
  • Page 47 Transfer Thermal 980158-001 Rev.A...
  • Page 48 980158-001 Rev.A...
  • Page 49: Appendix C - Windows Printer Driver

    Appendix C The Windows printer driver provides control of Using The several printer features when printing from Windows software applications. These features Windows Printer are accessed through the “Settings / Printers” Driver control panel on the Windows 95 Start menu. Paper (Label) Size Before creating a label, the paper size for the currently loaded labels must be selected in the...
  • Page 50: Print Density

    Print Quality, The print darkness or density can be changed by using the Print Quality option. If print looks Print Density faded when printing at high speed, select a higher darkness number for the Print Quality setting. If horizontal lines seem to run together, select a lower darkness number.
  • Page 52 Eltron International, Inc. 41 Moreland Road Simi Valley, CA 93065...

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