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Eltron LP2022 User Manual

Lp/lp+ series
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User's Manual
User's Manual No. 980008-001
©1995 Eltron International Inc.
LP/LP+ Series
Models:
LP2022, LP2042
LP2122, LP2142
Rev. B

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  • Page 1 LP/LP+ Series User’s Manual User’s Manual No. 980008-001 ©1995 Eltron International Inc. Models: LP2022, LP2042 LP2122, LP2142 Rev. B...

  • Page 3: Technical Support

    FOREWORD This manual provides installation and operation information for LP & LP+ Series printers manufactured by Eltron International Incorporated, Simi Valley, California. The contents includes installation & operation instructions. TECHNICAL SUPPORT If for any reason you require product technical support, please contact the Distributor where you first purchased your equipment.

  • Page 4: Warranty Information

    WARRANTY INFORMATION We Need To Hear From You! To establish your warranty period and provide access to Technical Support, Send Us Your Product Registration Card Today! Eltron warrants the mechanism, control electronics and power supply, under normal use and service, to be free from defects in material and workmanship for a period of twelve months from the date of purchase by the end user.

  • Page 5: Table Of Contents

    Table Of Contents Getting Started Introduction ......1 Unpacking the Printer ..... . 2 Parts Check List .
  • Page 6 980008-002 Rev. B...

  • Page 7: Getting Started

    This section provides information on the instal- lation of the printer and software. Introduction The LP Series and LP+ Series printers are low cost direct thermal printers specifically de- signed for printing labels, tags or continuous receipts (with or without bar codes) from any DOS™or Windows™...

  • Page 8: Unpacking The Printer

    Getting Started Unpacking the The printer is shipped in a carton and protec- tive bag. Keep all packing material in case you Printer need to move or re-ship the printer. Avoid touching the electrical connectors to prevent Electro-Static Discharge damage while setting up the printer.

  • Page 9: Parts Check List

    Parts Check List Your printer kit should contain the items listed below. If any items are missing, contact your dealer for replacement parts. 980008-001 Rev. B The LP or LP+printer. The printer Power Supply. Create-A-Label Tools software disk & man- ual (LP+ only).

  • Page 10: Installation

    Getting Started Installation The following sections will step you through the installation of the printer and Create-A-Label Tools software. Step Place the printer in a suitable location that Attach Power allows easy access to printed labels. The printer should never be operated while resting on it’s Supply side or upside down.
  • Page 11 Getting Started Step The memory /real-time clock cartridge pro- vides permanent storage for downloaded Insert Memory forms and time/date information. Cartridges Cartridge are available in four upgradable memory con- (LP+ Only) figurations: 128KB, 256KB, 384KB & 512KB. The memory cartridge can be damaged if plugged in or unplugged while the printer power is ON(1).
  • Page 12 Getting Started Step Parallel Interface Attach a suitable parallel printer cable from the Attach Interface computer to the Centronics interface connector Cable on the rear of the printer. Serial Interface Attach a suitable serial printer cable from the computer to the DB-9 RS-232 Serial interface connector at the back of the printer.

  • Page 13: Install Software

    Getting Started Step Start your computer. After DOS has loaded, insert the Creat-A-Label Tools diskette into Install Software your floppy disk drive. From the DOS prompt, (LP+ Only) enter B:INSTALL (or A:INSTALL if you placed the diskette in drive A). Press the Enter key. Follow the installation instructions on the screen to install the software.
  • Page 14 Getting Started 980008-001 Rev. B...

  • Page 15: Controls & Indicators

    Operation This section provides information on the op- eration of the LP and LP+ printers. Controls & The printer’s power switch is located on the rear of the unit near the power cord. Placing Indicators this switch in the “1" (ON) position will apply power to the printer.
  • Page 16 Operation Power Indicator Push Back To Release Feed Tension Control Release Label Taken Sensor Power Switch Figure 2-1 Controls & Indicators 980008-001 Rev. B...

  • Page 17: The Feed Control

    The FEED Control The FEED control can be used in two ways, tapping or holding. When power is first ap- plied to the printer, tapping the FEED control will cause the paper to advance approximately 0.25". This condition is refereed to as a Line Feed.

  • Page 18: Loading Labels Or Tags

    Operation Loading Labels Your printer can print on adhesive backed labels or non-adhesive tags. Loading either or Tags type of material is easy, however the feed direction of the roll is different. If adhesive backed labels are used that do not lay flat on the liner paper, the exposed edges may stick to the label guides and rollers inside the printer, causing the label to peel off from...
  • Page 19 Operation Step Open the top cover and remove the spindle from the printer. Place the spindle inside the roll of labels or tags. Cutting the corners off the end of the roll allows for easier insertion into the feed slot. If loading labels, place the roll in the top cover so that the end feeds from the top as shown in Figure 2-2.
  • Page 20 Operation Step Adjust the guide tabs to their widest position by pushing one or both towards the sides of the printer. Figure 2-4 Open Paper Guides Step Insert the end of the roll into the feed slot between the guide tabs until resistance is felt (approximately 3").
  • Page 21 Step While continuing to gently push the labels into the feed slot, press the FEED control to ad- vance labels until the end is visible at the front of the printer. Figure 2-6 Press FEED Control Step Press the tension release towards the rear of the printer and center the labels in the slot.
  • Page 22 Operation Step Rewind the excess paper onto the roll while placing the spindle into the holder slots. Figure 2-8 Place Roll In Slots Step Tap the FEED control 3 times or until the POWER indicator glows Green. If you were in the middle of printing labels, the printer will automatically resume printing.

  • Page 23: Threading The Label Dispenser

    Threading The If your printer is equipped with the optional label dispenser and you would like the printer Label Dispenser to automatically peel adhesive labels from the backing liner, follow the steps below: Step Perform steps 1-7 of the Loading Labels pro- cedure.
  • Page 24 Operation Step Press the FEED control to feed the leader through the dispenser. Step Push the Label Release towards the rear of the printer and pull the excess liner through the front until it is tight across the peeler bar. Step Activate the Label Taken Sensor by pushing on the top and sliding towards the front of the...

  • Page 25: Autosense Gap Sensor Adjustment

    AutoSense Your printer is equipped with a sensor capable of detecting the gap between labels while they Gap Sensor are being printed. This feature depends on the Adjustment ability of the sensor to “see through” the label carrier between labels. Due to manufacturing differences in label stock, the sensor may have difficulty discriminating the difference between labels and the carrier.

  • Page 26: Cleaning The Print Head

    Cleaning Card. Cleaning cards are available in two sizes, 2" (P/N 800100-001) for the LP2022 & LP2122 and 4" (P/N 800101-001) for the LP2042 & LP2142. Supplies can be ordered from Eltron by calling 1(800) 344-4003.

  • Page 27: Replacing The Printer Memory Backup Battery (Lp+ Only)

    Replacing the The Memory Cartridge provides storage of op- erating parameters, forms, graphics and soft Printer Memory fonts. A battery in the cartridge prevents mem- Backup Battery ory loss if the printer power is switched off or (LP+ Only) disconnected. When the battery is exhausted, the printer will print “BATTERY LOW”.
  • Page 28 Operation Battery Remove the Memory Cartridge’s top cover screw with a #1 Phillips screwdriver. Slide the Replacement casing top cover off. Step Figure 2-11 Open Cover Step Lift the battery retaining clip up and slide the old battery out. Replace the battery by lifting the battery retaining clip up and inserting the new battery in with the printed side up.
  • Page 29 Do Not dispose of the old battery in fire. The battery may explode causing damage or injury. Dispose of the battery according to the manu- facturer’s instructions. WARNING Step Re-install the cartridge cover and insert the retaining screw. Step Re-insert the Memory Cartridge into the printer and turn the printer power on.
  • Page 30 Operation 980008-001 Rev. B...

  • Page 31: Appendix A Troubleshooting

    Appendix A This section addresses the most common issues user’s may face with operation and configura- Troubleshooting tion of your printer. The first trouble shooting reference source is the Common Problems Trouble Shooting table on the following page. Eltron International also provides a variety of information and user support services: 980008-001 Rev.
  • Page 32 Troubleshooting Problem POWER indicator does not light Green when power switch is turned to “1" (ON) position POWER indicator lights Green, but printer will not print. Printer appears to be working, but nothing is printed. Printing is faded. Prints only partial label. Difficult to load labels.

  • Page 33: Serial Interface Cable Wiring

    Serial Interface The figure below displays the cable wiring re- quired to use the printer’s serial interface. Cable Wiring Host Cable P/N 300017-006 (6') or 300017-010 (10') Host *+5 volts at 150 mA for external device (e.g. KDU or scanner) 980008-001 Rev.
  • Page 34 Troubleshooting Removing Stuck Under certain conditions, labels can become stuck inside the printer on the print head or the Labels mechanism. This usually occurs when the edges of a label pull away from the label liner. The adhesive comes in contact with the print head or the mechanism and the label peels off the liner.
  • Page 35 Troubleshooting Step Move the power switch to the OFF (0) position and disconnect the power and interface cables. Remove Top Cover Place the printer upside down and remove the four rubber feet by pulling them out of the mounting holes. Using a #1 Phillips screw- driver, remove the four screws that secure the top cover.
  • Page 36 Troubleshooting Step The most common location of stuck labels is at the print head. Check this area first before Remove The Print checking the remainder of the print mecha- Head nism. The discharge of electrostatic energy that accu- mulates on the surface of the human body or other surfaces can damage or destroy the print head or electronic components used in this device.
  • Page 37 Troubleshooting While lifting the lower head bracket, remove the tension release rod. Without disconnecting and cables, lift and rotate the print head so that the surface can be inspected. Print Head Do not unplug the print head. The cable pro- vides ground for E.S.D.

  • Page 38: Install The Print Head

    Troubleshooting Step To install the print head, first position it back over the platen. Lift the front slightly and insert Install The Print the tension release rod under the metal tabs at Head the front edge. Lower the head down so that the ends of the rod drop into the slots on the sides of the carriage.
  • Page 39 Troubleshooting Step Labels can become stuck to several parts in side the print mechanism. To clear labels stuck in- Remove side the mechanism, it must be removed from Mechanism the printer base. Remove the three screws that secure the mechanism to the base and the screw that secures the ground wire.
  • Page 40 Troubleshooting Step Locate the push tabs on the rear of the mecha- nism. While pushing in on both tabs, pull the Remove Sensor lower sensor assembly away from the mecha- Assembly nism. This provides easy access to the inside of the print mechanism.
  • Page 41 Troubleshooting Step Replace the lower sensor assembly by sliding back into the mechanism until it locks in place. Install Print Reconnect the four connectors to the main Mechanism board. Position the print mechanism on the printer base and install the three screws re- moved earlier.
  • Page 42 Troubleshooting 980008-001 Rev. B...

  • Page 43: Appendix B Supplies And Accessories

    Appendix B Supplies and Accessories can be ordered from ELTRON by calling: 1(800) 344-4003. Supplies and Eltron gladly accepts Mastercard and Visa. For Accessories easier ordering, use the supplies order form included with your printer. For an up-to-date supplies & spare parts list, call Eltron’s FaxBack service at 1(805) 579-1809, and order docu- ment number 2301 for LP Series printers or 2302 for LP+ Series printers.
  • Page 44 Accessories 980008-001 Rev. B...

  • Page 45: Appendix C Windows Printer Driver

    Windows Printer Driver Appendix C To install the Windows printer driver, use the following steps. Start your computer and then Windows Printer start Windows. Insert the Windows Driver disk- Driver ette into your floppy disk drive. Double-click the Control Panel icon in the Main program group.

  • Page 46: Using The Windows Driver

    Windows Printer Driver Using The The Windows printer driver provides control of several printer features when printing from Windows Driver Create-A-Label Professional for Windows and other Windows software applications. These features are accessed through the “Printers” control panel in the Program Manager “Main” group.

  • Page 47: Print Quality, Print Density

    Windows Printer Driver Paper Quality, The print speed can be adjusted to compensate for manufacturing differences in label stock. Print Speed Selecting a slower print speed can improve the appearance of lines and text on some label stocks. When printing large labels or labels with a lot of information near the right edge, a slower print speed will avoid pauses while printing caused by buffer under-run.
  • Page 48 41 Mo re la nd Rd . Simi Va lle y, C A 93065-1692 (805)579-1800...

This manual is also suitable for:

Lp2042Lp2122Lp2142

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