Page 1: Digital Video Recorder
XVS - DVS - HVS Digital Video Recorder User Manual XVS4-120-X DVS16-480-X model no. XVS16-240-X DVS16-480H-X XVS16-240V-X DVS32-240-X DVS8-240-X DVS32-480-X DVS8-240H-X HVS16-240-X HVS16-480-X HVS16-480H-X HVS32-240-X HVS32-480-X Please carefully read these instructions before using this product. Save this manual for future use.
Page 3 No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the Software License Agreement. Toshiba shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.
Page 5: Limited Warranty
Accordingly, Toshiba disclaims any and all liability arising out of the use of the product in any critical applications.
Page 6: Important Safeguards
Object and Liquid Entry Points – Never insert foreign objects into the NVR, other than the media types approved by Toshiba, as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock. Never spill liquid of any kind on the product.
Page 7: Notes On Handling
IMPORTANT SAFEGUARDS, continued Damage Requiring Service – Unplug the unit from the outlet and refer servicing to qualified service personnel under the following conditions: a. When the power-supply cord or plug is damaged. b. If liquid has been spilled, or objects have fallen into the unit. c.
Page 8: Notes On Maintenance
viii NOTES ON CLEANING Use a soft dry cloth for cleaning. For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry. Do not use any type of solvent, such as thinner and benzene, as they may damage the surface of the DVR.
Page 9 WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY. CAUTION C A U T I O N RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,...
Page 10: Rack Mount Instructions
USERS OF THE PRODUCT ARE RESPONSIBLE FOR CHECKING AND COMPLYING WITH ALL FEDERAL, STATE, AND LOCAL LAWS AND STATUTES CONCERNING THE MONITORING AND RECORDING OF VIDEO AND AUDIO SIGNALS. TOSHIBA VIDEO SYSTEMS SHALL NOT BE HELD RESPONSIBLE FOR THE USE OF THIS PRODUCT IN VIOLATION OF CURRENT LAWS AND STATUTES.
Page 11 CE NOTICE This product is in conformity with the following European Directives: ELECTROMAGNETIC COMPATIBILITY DIRECTIVE, 89/336/EEC (as amended by 92/31/EECand by Article 5 of 93/68/EEC) per the provisions of: EN 55022:1994 EN 55022:1994 EN 55022:1994 EN 61000-3-2:1995 EN 61000-3-2:1995 EN 61000-3-2:1995 EN 61000-3-3:1995 EN 61000-3-3:1995 EN 61000-3-3:1995...
Page 13: Table Of Contents
xiii Table of Contents PREFACE ..................................19 ABOUT THIS GUIDE .............................. 19 TECHNICIAN NOTES ............................. 19 INTRODUCTION ................................21 PRODUCT DESCRIPTION ............................. 21 FEATURES ................................22 CONTROLS AND CONNECTIONS ..........................23 FRONT PANEL CONTROLS ..........................24 ...
Page 14 Connecting a PTZ Camera ..........................42 Attaching the 3-Pin PTZ Adapter ........................42 Attaching the 4-Pin Adapter (240V PPS models) ................... 42 MAKING CONNECTIONS ON DVS / HVS ......................43 Connecting a Video Source ..........................43 ...
Page 15 Obtaining the Unlock Code ..........................64 Unlocking the Upgrade ..........................65 Unlocking New Network Device .......................... 65 MOTION SETUP ..............................66 Create a Motion Area ............................66 Activating an Alarm on a Motion Event ....................... 67 ...
Page 16 Setting Up DDNS ..............................87 Enable DDNS ..............................87 Set the IP Address ............................87 User Management .............................. 88 Add a New User ............................. 88 User Rank ..............................89 Changing the Administrator Password ....................... 89 ...
Page 17 xvii Performing an Object Search ........................... 105 MOTION SEARCH ..............................106 Performing a Motion Search ..........................106 AUDIO PLAYBACK ............................... 106 SEARCH IN LIVE ..............................107 PAN / TILT / ZOOM ..............................109 PAN / TILT / ZOOM OVERVIEW ..........................
Page 18 xviii Setup Window ..............................135 EMERGENCY AGENT WINDOW ......................... 135 Filter Event List ..............................135 Add Items to Alarm Confirm List ........................136 SEARCH ALARM WINDOW ..........................137 View Recorded Video ............................137 Export Video ..............................
Page 19: Preface
TECHNICIAN NOTES WARNING: Only authorized technicians trained by Toshiba should attempt to repair this DVR. All troubleshooting and repair procedures that may be shown are for reference and minor repair only. Because of the complexity of the individual components and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.
Page 21: Introduction
INTRODUCTION PRODUCT DESCRIPTION A Surveillix XVS / DVS / HVS is a DVR, a server that performs as a High Definition Digital Recorder. By utilizing the many features of a computer, including processing power, storage capacity, graphics compression, and security features, the DVR is more powerful than the analog recorders of the past.
Page 22: Features
FEATURES Toshiba’s Surveillix DVRs include the following new features: • Optimized and Designed for Microsoft® Windows XP Embedded® • Up to 32 Camera Inputs • Supports up to 16 Relay Outputs on Alarm Activation • Supports up to 16 Sensor Inputs for Alarm Control •...
Page 23: Controls And Connections
CONTROLS AND CONNECTIONS This chapter includes the following information: • Input / Output Connector Locations • Front Panel Controls and LEDs • Rear Panel Connectors...
Page 24: Front Panel Controls
FRONT PANEL CONTROLS The front panel of the DVR contains the devices that will be commonly used for data removal, retrieval, and backup replacement. The most common components and buttons are shown below: Hard Drive Activity LED USB Ports Power Switch DVD±RW Drive Power LED Cooling Fan Intakes...
Page 25: Dvs / Hvs
DVS / HVS Hard Drive Activity & DVD±RW Drive Hard Drive Array Power LEDs LOCK OPEN LOCK OPEN LOCK OPEN LOCK OPEN Cooling Fan Air Intake On / Off Power Switch USB Ports...
Page 26: Rear Panel Connectors
REAR PANEL CONNECTORS The rear panel of the DVR contains the connectors used to attach cameras, sensors, and relays to the DVR. Below are diagrams that outline the location and description of each connector: 4 Channel BNC Connectors for Video Input Audio/Spot RJ-45 Network Jack Monitor Output...
Page 27: Channel (240)
16 Channel (240) AC Power Connector Adapter for BNC Looping Output Cable BNC Connectors for Video Input Looping Output Termination Sensors Inputs Control Outputs Cooling Fan RCA Video Out 1394 Audio Inputs DVI-D RS-485 Interface Network Port PS/2 Mouse Input Audio PS/2 Keyboard Input USB Ports...
Page 28: Dvs/Hvs
DVS/HVS 8/16 Channel Control Alarm Outputs BNC Connectors for Video Input / Looping Output Sensor Inputs Looping Termination Switch CH 1 in CH 2 in CH 3 in CH 4 in CH 5 in CH 6 in CH 7 in CH 8 in CH 9 in CH 10 in...
Page 29: 32 Channel
32 Channel 16 CH Cable Adapters/Looping Outputs* Control Alarm Outputs BNC Connectors for Video Input Looping Termination Switch Sensor Inputs CH 1 in CH 2 in CH 3 in CH 4 in CH 5 in CH 6 in CH 7 in CH 8 in CH 9 in CH 10 in...
Page 30: Pci Card Configurations
PCI Card Configurations 240 PPS 8/16 Channel PCI Configuration RCA Video Out RS-485 Interface Audio Inputs 240 PPS 32 Channel PCI Configuration RCA Video Out Audio Inputs RS-485 Interface 480 PPS 16 Channel PCI Configuration RCA Video Out SVGA Monitor Output DVI Output RS-485 Interface Audio Input Cable Adapter...
Page 31: 480 Pps 32 Channel Pci Configuration
480 PPS 32 Channel PCI Configuration RCA Video Out SVGA Monitor Output RS-485 Interface DVI Output Audio Inputs H.264 240 PPS 8 Channel RCA Video Out RS-485 Interface Audio Input Cable Adapter H.264 480 PPS 16 Channel RCA Video Out RS-485 Interface Audio Input Cable Adapter...
Page 33: Getting Started
GETTING STARTED This chapter includes the following information: • Included Components • Setting up the DVR Hardware • Optional Components...
Page 34: Identifying Included Components
IDENTIFYING INCLUDED COMPONENTS DVRs come with a mouse, keyboard and selected software and cables. Identify the following components to make sure Surveillix™ everything has been properly included with the new DVR. If any of the following items are missing, contact the dealer to arrange a replacement.
Page 35: Optional Components
OPTIONAL COMPONENTS To fully utilize the DVR’s potential; several optional Surveillix components are listed below. Contact the dealer for more information. Extra Video Storage Hard Drive Each DVR has a virtually unlimited storage potential. Add additional Video Data Hard Drives to extend the amount of Video Data the DVR system can store before overwriting older data.
Page 36: Keyboard Setup
KEYBOARD SETUP To attach the keyboard to the DVR, plug the end of the Keyboard into the keyboard PS/2 Port located on the back of the machine. The keyboard PS/2 Port can be identified by the purple color. Refer to the Rear Panel Connectors diagram for more information. MOUSE SETUP To attach the mouse to the DVR, plug the end of the mouse into the mouse PS/2 Port located on the back of the machine.
Page 37: Monitor Setup
MONITOR SETUP The DVR has the following connections available to attach a monitor. SVGA Output To VGA Monitor. DVI-D Output To TV / Digital Monitor Attach the monitor or monitors to the rear of the DVR using the cable supplied by the monitor manufacturer. Refer to the monitor manual for detailed information on how to setup and use it.
Page 38: Making Connections On An Xvs
MAKING CONNECTIONS ON AN XVS Connecting a Video Source There are different types of Video Sources that can be plugged into the XVS including DVD players, VHS players, and CCTV Cameras. The back of the XVS contains up to 16 video inputs depending on the model. The connectors use the BNC standard. 4 Channel Channel 1 Channel 2...
Page 39: Connecting Sensors To The Xvs
Connecting Sensors to the XVS Each XVS may have up to 16 Sensor inputs. These inputs can be used with devices such as infrared devices, motion device, glass breakage alarms, door and window trips, and many more. The Sensors can be set to Normally Open or Normally Closed inside the software.
Page 40: Connecting Control Outputs To The Xvs
Connecting Control Outputs to the XVS Each XVS may have up to 4 Control Outputs. These outputs can be used to trigger devices such as Sirens, Phone Dialers, Lights, and any other relay activated device. There is no power supplied to the ports. Use an external power supply if necessary. 16 Channel Siren, Alarm, Outside Relays External Po...
Page 41: Looping Outputs
Looping Outputs The 16 Channel XVS may have up to 16 Looping outputs. Depending on the destination of the outputs, each output may have to be terminated. The outputs are located on the BNC Connector Cable. Attach the cable to the input for the BNC Connector Cable highlighted below.
Page 42: Connecting A Ptz Camera
Connecting a PTZ Camera Setting up a PTZ Camera is simple. The DVR comes preassembled with an internal PTZ adapter. The cabling may be run up to 4,000 ft using 22 Gauge Twisted Pair. It is important to understand how the PTZ connects to the DVR. The DVR outputs an RS-232 signal and converts in to an RS-485 signal which is then sent to the PTZ camera.
Page 43: Making Connections On Dvs / Hvs
MAKING CONNECTIONS ON DVS / HVS Connecting a Video Source There are different types of Video Sources that can be plugged into the DVR including DVD players, VHS players, and CCTV Cameras. The back of the DVR contains up to 32 video inputs depending on the DVR model. The connectors use the BNC standard. 8 Channel CH 1 in CH 2 in...
Page 44: Connecting Sensors To The Dvs / Hvs
Connecting Sensors to the DVS / HVS Each DVR has up to 16 Sensor inputs. These inputs can be used with devices such as infrared devices, motion device, glass breakage alarms, door and window trips, and many more. The Sensors can be set to Normally Open or Normally Closed inside the software.
Page 45: Looping Outputs
Looping Outputs The 8/16 Channel DVS / HVS has up to 16 looping outputs. Depending on the destination of the looping outputs, each one may have to be terminated. CH 1 in CH 2 in CH 3 in CH 4 in CH 5 in CH 6 in CH 7 in...
Page 46: Connecting A Ptz Camera
RS-485 Toshiba recommends that the ID of the camera coincide to the input number on the DVR. This will make future Signal Line (-) troubleshooting and configuration less complex.
Page 47: Hard Drive Array (Dvs / Hvs Only)
HARD DRIVE ARRAY (DVS / HVS ONLY) Button Lock Reset Button Release Handle Handle Release LOCK OPEN LOCK OPEN Power Buttons LOCK OPEN LOCK Temperature Alarm Light OPEN Swapping a Hard Drive Press the Hard Drive Power Button to turn off power to the hard drive being removed.
Page 48: Turning On The Dvr
TURNING ON THE DVR Once the cables and adapters have been properly connected it is time to turn on the power. To turn on the power follow these steps: Turn on the monitor and any external peripherals (ex. Printers, External Storage Devices, etc.) connected to the DVR. Turn on the Secondary Power Switch located in the rear of the DVR.
Page 49: Dvr Basics
DVR BASICS This chapter includes the following information: • Turning the DVR on and off • Becoming familiar with the Display screen • Defining Screen Divisions...
Page 50: Setting The Time And Date
SETTING THE TIME AND DATE Exit to Windows by clicking the Exit button from the Display screen and selecting Restart in Windows Mode. (See the Display screen section later in this chapter) Open Windows Explorer. Do this by right-clicking the My Computer Icon (located on the top left hand corner of the Desktop) and select Explore.
Page 51: Importing Dvr Settings
Importing DVR Settings Exit to Windows by clicking the Exit button on the Display screen and selecting Restart in Windows Mode. (See the Display screen section later in this chapter) Click Start > Programs > Surveillix > VFormat. Click the Import button in the System Settings Tool section. Select the location of the settings file to import and click Open.
Page 52: Display Screen
DISPLAY SCREEN Each time the DVR starts, the program defaults to the Display screen. The following diagram outlines the buttons and features used on the Display screen. You should become familiar with these options as this is the screen that will be displayed the majority of the time.
Page 53: Camera View
CAMERA VIEW Recording Status Special Recording Type INSTANT Camera No. and Name Recording Status Indicator The camera status for each camera is displayed in the upper right corner on the Video Display Area. The following are the different states for each camera: Recording Displayed when the camera is currently being recorded to the DVR.
Page 54: Screen Division Buttons
SCREEN DIVISION BUTTONS The Screen Division menu allows you to view cameras in groups such as two by two, three by three and four by four. The button options are shown below. Note When viewing live video from Network Cameras, only 4CH will display at one time. 1st Four Cameras View –...
Page 55: Custom Live View Divisions
Custom Live View Divisions Customize your Live View screen by changing the order of the cameras. Each screen division can be individually customized but a camera can only be displayed once (once in 4 camera view, once in 9 camera view, etc). Both analog and IP video cameras can be moved.
Page 56 NOTES:...
Page 57: Setup Options
SETUP OPTIONS This chapter includes the following information: • Setup Overview • Camera Setup • Motion • Frame Setup • Schedule • Sensor • Network • Information • Administrative...
Page 58: Setup Overview
SETUP OVERVIEW The Setup options allow you to optimize your DVR by adjusting things like camera names, reboot schedules, recording schedules and more. It is extremely important that you setup your DVR correctly for several reasons. • Recording Schedules – By optimizing the recording schedule you can increase the amount of pertinent recorded video that is saved on the DVR and keep it longer.
Page 59: Camera Setup
CAMERA SETUP Define Camera Name Selected Camera Display Adjust • Brightness • • Contrast Apply System Defaults to Selected Camera Apply Current Settings Apply System Defaults to all Cameras to All Cameras Set Up New Camera Attach camera to the rear of the DVR chassis. Click Setup on the Display screen.
Page 60: Network Video
Samsung Brans Securgen D-Link Sony IQeye Stardot Lumenera Toshiba Mobotix VivoTek Connecting a Network Device Connecting Manually From the Display screen, click Setup. Click Network Video. Click the Add/Remove Device tab. Select your network device from the Device Type list.
Page 61: Connecting With Camera Finder
Connecting with Camera Finder From the Display screen, click Setup. Click the Network Video tab. Click the Add/Remove Device tab. Click Find Cameras to automatically find all connected Network cameras. Select the check box next to the desired camera. Click Get Device. Type the User ID and Password of the device.
Page 62: Assigning Audio Channels To A Network Device
Assigning Audio Channels to a Network Device From the Live View screen, click Setup. Click Network Video. Click the Audio Setup tab. Click an available audio channel on the Channel List. Select a network device added previously. To record the network audio select the Record Network Audio check box. The audio channel will be available on the search screen.
Page 63: Camera Configuration
Camera Configuration The Camera Configuration tab displays information on all cameras (analog and network) connected to the Surveillix DVR Displaying More Columns The Camera Configuration tab can be customized to display the information you use most. Click Select Column to add or remove specific columns.
Page 64: Hvr Upgrade And Registration
Have the following information available before registering the HVR upgrade. HVR Product Serial Number: That product Serial Number is the unique number that Toshiba provided with the purchase software. System ID: The System ID is a number that is generated by the Surveillix unit. This is a unique code generated using the MAC address of the computer running the software.
Page 65: Unlocking The Upgrade
Verify the information. Click Next if the information provided is correct. Once validated, you will be provided with the Unlock Code. Print the page and save for later reference. Unlocking the Upgrade Return to Setup > Network Video > License. Enter the Unlock Code generated by the Surveillix Registration Site into the License Key box.
Page 66: Motion Setup
MOTION SETUP The DVR allows the user to adjust several different Motion Settings and create motion detection areas. Display full screen video pop up on motion event Beep on motion event Display full screen video pop up on sensor event Schedule recording at a regular specified interval Reduces Analog Signal Noise from Motion Detection Create a Motion Area...
Page 67: Activating An Alarm On A Motion Event
Activating an Alarm on a Motion Event In the Motion Setup window, select a camera to edit from the Camera list. Create a motion area. Select the Alarm Output check box. Select a Control NO (Output) to activate for the selected camera. Select an alarm Duration time (seconds) when a motion event occurs.
Page 68: General Setup
GENERAL SETUP Enable Intensive Recording Adjust / Mute Volume Function Beep on Login Fail Enables the DVR to beep continuously in response to a failed login attempt. Only an authorized login will stop the beeping. Sequence Setting Allows the video out picture to automatically cycle through channels at a set speed. Example: .Cycle through channels 1-6 at four-second intervals.
Page 69: Intensive Recording Overview
Intensive Recording Overview The Intensive Recording Option allows you to increase the Pictures Per Second of any camera, using sensor or motion activation. See Frame Setup for information on configuring intensive options. This guarantees that the Pictures Per Second and Resolution will be set correctly and not exceed the DVR limitation.
Page 70: Tv-Out Setup (Multiplexer)
TV-Out Setup (Multiplexer) The Multiplexer TV Out card is an optional upgrade that allows users to output video in a sequence or a matrix display. Note IP cameras will not display on the Multiplexer TV Out card. Configure Sequence Mode If no cameras are configured in the TV Out Setup, the sequence mode will cycle through all connected camera.
Page 71: Control Multiplexer Mode Display
Control Multiplexer Mode Display Click TV Out on the Display screen. Click Multiplexer. To change the camera that is displayed on the monitor, click the desired camera number in the row that the monitor is connected Port 1 is the top port on the TV Out card. Note Only Ports 1 and 2 can be configured in multiplexer mode.
Page 72: Volume
Volume The volume control allows fine tuning of the volume settings on the DVR. Volume Options: • Slider Controls – Used to adjust the literal volume for the respective devices listed. • Mute Check Box – Select the mute check box to mute volume on any of the device columns or select the Mute All check box to mute all audio on the DVR.
Page 73: Auto Sequence Setting
Auto Sequence Setting Auto Sequencing is available either in the Display screen when Auto Sequencing has been enabled or when a Spot-Monitor out signal is used to display on a spot monitor. Auto Sequencing conveniently displays video channels at specified intervals and sequences through each selected channel.
Page 74: Frame Setup Overview
FRAME SETUP OVERVIEW The Frame Setup menu allows configuration of the PPS, resolution, quality, and sensitivity of camera channels. When configuring the PPS sliders the BLUE slider represents the PPS the DVR will record during intensive recording and have available for transmitting to remotely connected systems.
Page 75: Standard Models
Standard Models Reset to Default Settings Compression Codec Camera Channel Sensitivity Video Quality Frame Select No. of Recording Frames Recording Resolution Selected Note The RED PPS record slider cannot exceed the BLUE PPS capture slider. Note The Software will not allow the maximum available Frames to be exceeded. Note Using H.264 software compression significantly increases the processing load on the Surveillix 120/240/480 platforms.
Page 76: H.264 Models
H.264 Models Display Time of Reset to Default Settings Selected Channels Camera Channel Output to Video Out Display Video Quality Frame Select No. of Recording Frames Recording Resolution Selected Note The RED IPS record slider cannot exceed the BLUE PPS capture slider. Note The Software will not allow the maximum available Frames to be exceeded.
Page 77: Maximum Pps Table
Maximum PPS Table PPS Breakdown for Each Resolution Resolution CCTV x480 model H.264 model 360x240 1CIF 480 PPS 240 PPS/480 PPS 720x240 * 2CIF 240 PPS 240 PPS/480 PPS 720x480 ** 4CIF 120 PPS 240 PPS/480 PPS (D1) Resolution CCTV x120 model x240 model 360x240...
Page 78: Schedule Setup
SCHEDULE SETUP Recording Schedule The Recording Schedule window allows the user to create different recording schedules based on the day, time, and type of recording desired. In addition, this window contains the System Restart options that allow the user to perform basic system maintenance by automatically scheduling the DVR to restart periodically.
Page 79: Sensor Schedule
Sensor Schedule The Sensors will supersede all other types of recording modes (Motion and Continuous). Regardless of the recording schedule of a particular camera, if a sensor event occurs the associated cameras will begin recording as a Sensor Event. Sensor Recordings will be flagged and searchable using the Index Search Mode.
Page 80: Create A Recording Schedule
Create a Recording Schedule Select a day to begin creating the schedule for -or- click Single Day Selection, enabling Multi Day Selection, to create the same schedule for multiple days. Highlight the Time-Blocks within the Recording Schedule window for the camera(s) selected to schedule. Once the desired Time-Blocks are highlighted, click a Recording Mode button.
Page 81: Special Day Schedule
Special Day Schedule The user can create days that have a unique recording schedule. If necessary create these on days that are ‘not typical’ such as Holidays, Special Events, etc. Special Day Mode / Normal Day Mode Date Bar Configured Special Days List Creating/Editing a ‘Special Day’...
Page 82: System Restart Setup
System Restart Setup System Restart Setup allows the user to define a schedule wherein the DVR automatically restarts according to specified parameters. Create System Restart Schedule Click Schedule on the Setup screen. Click Restart Setup. Select the day(s) of the week to schedule an automatic system restart and select the check box to enable shut down. Note This step alone does not trigger the DVR to restart, only to shut down.
Page 83: Sensor Setup
SENSOR SETUP The Sensor setup window allows you to enable, disable and configure Sensors and Relays (Control Outputs). Associate Sensor w/ PTZ Presets Configure Hybrid (IP) Sensors* Open On-Screen Keyboard Normally Open (NO) / Normally Closed (NC) Delay Triggering Relay Output Assign Relay(s) comma delineated Configure Sensor Response...
Page 84: Activate Ptz Preset On Sensor
Activate PTZ Preset on Sensor Create a PTZ Preset Position. See instructions in the PTZ Setup chapter. Click Setup on the Display screen. Click Sensor. Click Sensor Preset. Select the desired camera from the Channel list. Select the appropriate Sensor from the list. Select the preconfigured PTZ Preset from the list.
Page 85: Network Setup
NETWORK SETUP Network Setup allows the user to adjust settings such as Ports, setup emergency PPP information for use with the Emergency Agent and enable Remote Access. Settings for Video Sent to Remote Client Use with Emergency Agent Use with Remote Connections Enable RS-232 Between DVR and Remote Client...
Page 86: Administrative Setup
ADMINISTRATIVE SETUP Select Date Log Data Display Export Log Data (1 to 7 days) Disk Management The Disk Management window is a native Windows function. This window displays the partition scheme and health status of the Hard Disk Drives in the DVR. This window is often used to troubleshoot a DVR, or verify the amount of Hard Drive storage installed. For more information about Disk Management, consult a Windows XP manual.
Page 87: Setting Up Ddns
Setting Up DDNS Dynamic Domain Name System (DDNS) is a service that provides a static address to simplify remote connection to the DVR. This service is most useful for installations where the WAN (public) IP address is dynamic (changes from time to time). Most public IP addresses are dynamic unless a static address has been specifically ordered from the internet service provider.
Page 88: User Management
User Management The User Management Console allows the administrator to create, edit, and delete user accounts. Each user account can be assigned different privileges to limit the usage of the DVR system. Users can be given administrator privileges by enabling all rights, however only the true administrator account can log into the User Management Console.
Page 89: User Rank
User Rank The User Ranking structure allows the option to assign a privilege system (1-10 where one has the most rights) to users of the DVR Software. For example. Since only one user is allowed to use the PTZ controls at any one time, an administrator with a higher rank can kick another user out and take control of the PTZ.
Page 90: Status Check / Email
Status Check / Email General Click Setup on the Display screen. Click Administrative. Click Status Check/Email. Select the Enable Email Alarm check box. Enter a From Name and e-mail Address. Note This name and address will appear in the From line of the email alert message.
Page 91: Storage Check
Storage Check Set up the General and Users tabs first. (see above) Select the Use Storage Check check box. Define the number of minutes. Select an Alert Option, Beep or Popup Message, if desired. Click Apply. Recording Data Check Setup the General and Users tabs first. (see above) Select the Recording Data Check check box.
Page 92: Smart Information
SMART Information The SMART Information tab displays Hard Drive information. SMART Alert Setup the General and Users tabs first. (see above) Select the Enable SMART Alarm. Define the number hours between SMART checks. Select the type of SMART event to trigger an action. Define the maximum HDD temperature.
Page 93: Information
INFORMATION The Information display allows users to define the site code necessary for connecting to remote software, save comments relative to the DVR and store tech support and contact number information. Current Server Total HDD /Available HDD Space Software Version User-Defined Contact Numbers Enter comments...
Page 94: Instant Recording
INSTANT RECORDING The Instant Recording feature allows users to manually initiate recording on a specific camera, overriding the current schedule. When Instant Recording is activated the DVR flags the clip as an event so Instant Recording instances can be found using the Index Search Instant Recording can be used, for example, when a suspicious object or person is detected and the user wants to flag that section of video for easy retrieval at a later date.
Page 95: Search
SEARCH This chapter includes the following information: • Setup Overview • Daylight Saving Time • Index Search • Preview Search • Graphic Search • Motion Search...
Page 96: Search Overview
SEARCH OVERVIEW The DVR has several options that allow the user to easily search through, and find, a particular section of video. From Motion/Sensor indexing to calendar views highlighting days with recorded video; the DVR is equipped to help the user quickly find a specific video or event.
Page 97: Adjust The Brightness Of An Image
Adjust the Brightness of an Image Select an image to adjust by double-clicking on the desired image. Multiple images cannot be adjusted at one time. Move the Brightness slide bar to the right or left to adjust the brightness. Reset the Brightness by moving the slider back to the center of the bar. Zooming in on an Image Select an image to adjust by double-clicking on the desired image.
Page 98: Performing A Basic Search
PERFORMING A BASIC SEARCH There are several different types of searches that can be performed on the DVR. The most basic involves selecting the date, time, camera, and clicking play. Click the Calendar button to select a date. Select a time by clicking the up and down arrows to the right of the time display. Click OK.
Page 99: Save To Jpg Or Avi
SAVE TO JPG OR AVI The DVR can export single images in a JPG Image file format and save video clips in an AVI format. Both JPG and AVI file formats are the most commonly used graphical formats today. Virtually every computer offers some type of support for these file formats which make them the most ideal formats to use.
Page 100: Bookmarks
Bookmarks Use bookmarks to mark a video clip during a search. Export bookmarked data using the Clip Backup feature. Perform a search for the desired video. Stop playback at the beginning of the desired clip. Right-click the video and select Start Bookmark. Click the play button to continue playback.
Page 101: Single Clip Backup
Single Clip Backup Along with the Save option, a single camera backup option is also included with the Surveillix software. The single Camera or Clip Backup allows the user to backup a single camera without having to backup multiple cameras at a given time. The Clip Backup option gives the users the ability to choose a backup time frame, choose a specific camera, add memos, and even make a copy for the Backup Viewer if needed.
Page 102: Index Search
INDEX SEARCH Using the Index Search can greatly decrease the amount of time spent searching through saved video. The Index Search allows a user to perform a search based on criteria such as Sensor, Motion and Instant Record events Performing an Index Search Click the Calendar button on the Search screen to select the date to search.
Page 103: Preview Search
PREVIEW SEARCH Preview Search can be used in a number of circumstances to quickly find an exact moment where an event, such as a theft, occurred. The Preview Search gives a 24 Hour visual overview of a single camera by separating a 24 hour period (1 day) into 24 images, one image for each hour of the day.
Page 104: Performing A Preview Search
Performing a Preview Search Select a single camera by either turning off all cameras but one or double-clicking a displayed image. Click Preview Search. 24 images display. If there is no recorded video during a portion of the day, “No Image” will be displayed where the image should be.
Page 105: Object Search
OBJECT SEARCH Object Search is a powerful search utility that is used to search a region on the video for any motion changes. Results are neatly displayed and can be viewed quickly. Performing an Object Search Perform a Basic Search. See the instructions on Performing a Basic Search. Select a single camera, either by turning off all cameras but one or by double-clicking a displayed image.
Page 106: Motion Search
MOTION SEARCH The Motion Search provides a dynamic display of the levels of motion in recorded video. Adjust the level of motion to only play clips of video at or above that level. To enable motion data to be saved for Motion search, ensure that you select the following settings: On the Motion setup page under Motion Regions, select the Detect Detail Motion Area check box.
Page 107: Search In Live
SEARCH IN LIVE The Search in Live feature allows users to review events immediately while monitoring live video. Pause, rewind, and resume live video within seconds of an alarm event or suspicious activity. Move the mouse cursor over the desired live video display on the Live Display screen. Press the scroll button on the mouse.
Page 108 NOTES:...
Page 109: Pan / Tilt / Zoom
PAN / TILT / ZOOM This chapter includes the following information: • Overview • Setting up the PTZ • Creating and Viewing a Preset Position • Creating and Viewing a Preset Pattern...
Page 110: Pan / Tilt / Zoom Overview
PAN / TILT / ZOOM OVERVIEW The PTZ controls within the DVR allow for powerful control over the cameras. This can be extremely beneficial by increasing the usefulness of the recorded video. Using the PTZ controls you can create custom preset configurations that can continuously sweep across large areas.
Page 111: Supported Ptz Protocols
GANZ ZC - PT SERIES TAMRON HMC-250 TBT – Pelco D HSCP TELEEYE DOME HONEYWELL (GC-655P) TOA SPEED DOME HONEYWELL HD6 TOSHIBA (P PROTOCOL 4800BPS) HONEYWELL (HSD-250) T TIAT TRX-100 HONEYWELL (HSD-251) T TIAT TTR-100 HONEYWELL (KDEC-300) ULTRAK KD6 INTER-M(VRX-2101) INTER-M (VSD-640)
Page 112: Advanced Ptz Setup
ADVANCED PTZ SETUP PTZ signal type Adjust Speed Settings Connection Settings Note Preset and Tour options may vary depending on the camera Creating and Viewing Preset Positions A Preset Position is a user-defined location where the camera can be pointed, zoomed in, and focused. Preset positions can be defined and labeled if the camera supports this.
Page 113: Ptz Address Settings
PTZ Address Settings Some protocols support software address settings. The RX Addresses and ID settings are compatible with a particular line of receivers that support 2 ID addresses. The PT Driver Address is associated with the PTZ ID address set on the camera.
Page 114: Controlling A Ptz Camera
CONTROLLING A PTZ CAMERA The Surveillix DVRs provide control for a PAN/TILT/ZOOM camera in two different ways. The first method is to use the Graphical PTZ Controller that appears when the PTZ button is clicked on the Display screen. The second method is to use the mouse to control the camera directly from the live video display. (On-Screen Compass) Using the Graphical PTZ Controller Use the Arrow buttons to control the direction of the PTZ camera.
Page 115: Using The On-Screen Compass
Using the On-Screen Compass Click Setup on the Display screen. Click PTZ. Select the On Screen Compass check box to enable the feature. Click Apply. Click Exit to return to the Display screen. Click PTZ. Control the PTZ by dragging the mouse on the screen in the desired direction.
Page 116: Ptz Tour Schedule
PTZ Tour Schedule Hours 0-23 (24 hours) Cameras Create PTZ Tour Schedule Click Setup on the Display screen. Click PTZ. Click Tour Schedule to open the PTZ Tour Schedule window. In Single Select Mode select one day of the week to create a schedule for or toggle to Multi Select Mode to select multiple days with the same schedule.
Page 117: Backing Up Video Data
BACKING UP VIDEO DATA This chapter includes the following information: • Overview • Saving Video to a DVD • Saving Video from a Single Camera • Scheduling Regular Video Backup...
Page 118: Backup Overview
BACKUP OVERVIEW The Backup Center allows you to back up recorded video data from multiple dates and times to one or more locations including the DVD-RW drive, Network Storage Locations, and External Hard Drives. The DVR can easily backup important video data to an internal or external media location. The most commonly used forms of this are CD-R/RWs, External USB or FireWire Hard Drives, and Network Drives.
Page 119: General Screen Overview
General Screen Overview The General Backup Screen is used for performing bulk backup of video recorded by all cameras for a selected period, or periods, to a specified storage location. Calendar Select Additional Drive/Folder Define Drive Priority Select Remote Network Location Hour / Minutes Recording data displays in hourly (24 horizontal columns) and 10-minute (6 vertical cells) segments.
Page 120: Clip Screen Overview
Clip Screen Overview The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified storage location Performing a Clip Backup Click Backup on the Display screen. Click the Clip tab at the top of the Backup Center window. Set the Start Time and End Time under Time Setup.
Page 121: Scheduled Screen Overview
Scheduled Screen Overview The Scheduled Backup Screen is used for performing bulk backup of video recorded by all cameras for a selected period, on a regular scheduled basis (1-24 hours). The Scheduled Backup Screen is similar to the General Backup Screen. Performing a Scheduled Backup Click Backup on the Display screen.
Page 122 NOTES:...
Page 123: Lan / Isdn / Pstn Connections
LAN / ISDN / PSTN CONNECTIONS This chapter includes the following information: • Overview • Configuring TCP/IP Settings • Connecting to a LAN • LAN / ISDN / PSTN Connections...
Page 124: Lan Overview
LAN OVERVIEW The DVR can be easily connected to a Local Area Network (LAN) and uses Microsoft’s® powerful and secure Windows® XP Embedded operating system. This allows for easy and well-documented instructions on setting up LAN connections no matter what type of LAN you want to use.
Page 125: Ldap Integration
LDAP INTEGRATION This chapter includes the following information: • Installing LDAP...
Page 126: Features
FEATURES The instructions below are for LDAP Integration with Server Software version 3.6.36 and above. • DVR server does not need to be joined to the Domain. The DVR server will query the LDAP server for accounts and authorization levels. •...
Page 127 Go to the Active Directory Users and Computers application. You should now see an OU called DVR with an OU inside of it named the same as the Site Code above (example 100-000). You can now add users within Active Directory to the groups the DVR has created. When a user belongs to a group he or she will have access (or be denied access in the case of Audio or Camera channels) to that permission on any DVRs with that site code.
Page 128 NOTES:...
Page 129: Web Viewer
WEB VIEWER This chapter includes the following information: • Overview • Configuring the Web Viewer...
Page 130: Web Viewer Overview
WEB VIEWER OVERVIEW The DVR allows you to access video using Microsoft® Internet Explorer® 7. Highlights: View Live Video from most computers Username and Password protected Easy to use graphical interface Basics: 75 users can access the Web DVR simultaneously. The Web Viewer is an easy, secure way to view live video from virtually any computer with an internet connection using Microsoft Internet Explorer.
Page 131: Configuring The Server For Remote Connection
Configuring the Server for Remote Connection Click Setup on the main display screen. Click Network. Clear the Disable Remote Control check box. You should now be allowed to adjust port settings if necessary. Note If you are using a Firewall, it may be necessary to adjust the port settings on both the DVR and the Firewall. Contact the Network Administrator for more information.
Page 133: Included Software Setup
INCLUDED SOFTWARE SETUP This chapter includes the following information: • Emergency Agent Overview • Remote Software Overview • Digital Verifier • Backup Viewer • SCS Multi Site Software Overview...
Page 134: Emergency Agent Overview
EMERGENCY AGENT OVERVIEW The Emergency Agent software is a utility that streams video across a Local Area Network to a Client PC when an alarm is detected on the DVR. The video that streams across can be stopped, played forwards and backwards, in slow motion or real speed. The utility is loaded at startup and placed in the taskbar.
Page 135: Setup Window
Setup Window Network Port Indicates the port which the Emergency Agent uses to listen for incoming events. This number should be changed to the same number as is set in the Emergency Port in Network Settings on the DVR. Save Directory Sets the location that recorded video footage is saved to.
Page 136: Add Items To Alarm Confirm List
Add Items to Alarm Confirm List From the Option menu, click Setup. Type the desired text in the box below the Alarm Confirmation List. NOTE: The items in the Alarm Confirmation List will be available on a list under Status Setting in main Emergency Agent screen. Click Add.
Page 137: Search Alarm Window
SEARCH ALARM WINDOW Video Display Play Controls Go to Next Event Go to Previous Event Alarm Event Information Export Quality It may be necessary to reduce the overall size of an AVI file; for example, to email to someone. AVI file sizes can be reduced by reducing the image quality. However, reducing the image quality causes the AVI video to appear more pixilated.
Page 138: Remote Software Overview
REMOTE SOFTWARE OVERVIEW The DVR was specifically designed to be fully operated and maintained remotely. It connects using the standard TCP/IP protocol thorough connection types such as DSL, Cable Mode, T1, ISDN, 56K Modem, LAN, and more. The Surveillix Remote software allows you to view live video, search through archived video, export images and video clips and have virtually full Setup control.
Page 139: Remote Software Setup
Remote Software Setup Installing Remote Software On the client computer, insert the Surveillix Software CD into the CD-ROM. The CD should play automatically. When prompted, select the Install Remote Software option. Follow the installation instructions carefully. When the software finishes installing, close any open installation windows. Create a New Remote Connection DVR Site List Import/Export saved configurations...
Page 140: Configuring The Dvr
Configuring the DVR In order to access the DVR remotely, the DVR Server must be setup to allow remote connections. Time Out Value Specifies a value (in seconds) to wait for a signal from the Surveillix Remote Client. If a signal is not received by that time, the connection is dropped.
Page 141: Digital Verifier Overview
DIGITAL VERIFIER OVERVIEW JPG images and AVI video files that are exported from the Digital Video Recorder are automatically embedded with a digital signature. Digital Signatures are a way to verify the authenticity of the images to ensure that they have not been tampered with or edited in any way.
Page 142: Backup Viewer Overview
BACKUP VIEWER OVERVIEW The Backup Viewer allows you to play back the exported video in its proprietary format. Video saved in this format is extremely difficult to tamper with and therefore is the ideal solution when law enforcement and the legal department are involved. This video cannot be read by any other viewer.
Page 143: Scs Overview
SCS OVERVIEW SCS software is Network DVR Management Software; a powerful utility that allows 100 or more DVRs to be controlled using one computer. This software allows you to view live video, search saved video, edit and configure setup on each DVR, and import maps of buildings and other locations.
Page 144 NOTES:...
Page 145: Appendix: Specifications
APPENDIX: SPECIFICATIONS XVS SPECIFICATIONS 4CH 120PPS 16CH 240VPPS 16CH 240PPS Video Format NTSC/PAL Video Inputs (BNC) Video Outputs DVI-D x 1, SVGA x 1 (Primary Display), RCA x 1 (Spot Monitor) Looping Outputs (BNC) 120 PPS 360×240 240 PPS 360×240 240 PPS 360×240 Recording Rate 120 PPS 720×240...
Page 146: Dvs Specifications
DVS SPECIFICATIONS 240H 480H Video Format NTSC/PAL Video Inputs (BNC) DVI-D x 1, SVGA x 1 (Primary Display), RCA x 1 (Spot Monitor) Video Outputs RCA x4 (480PPS model only) Looping Outputs (BNC) 240 PPS 360×240 480 PPS 360×240 480 PPS 360×240 Recording Rate 120 PPS 720×240 240 PPS 720×240...

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Surveillix XVS4-120-X User Manual

Preface

Introduction

Controls and Connections

Getting Started

XIV

Dvr Basics

Setup Options

XVI

Search

Pan / Tilt / Zoom

Backing up Video Data

Lan / Isdn / Pstn Connections

Ldap Integration

Web Viewer

Included Software Setup

XVIII

Appendix: Specifications

Quick Links

Digital Video Recorder

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Summary of Contents for Surveillix XVS4-120-X