Surveillix DVR16-X User Manual

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EVR - DVR

Digital Video Recorder

User Manual

DVR8-X
model no.
EVR8-X
DVR16-X
EVR16-X
EVR32-X
EVR64-X
Please carefully read these instructions before using this product.
Save this manual for future use.
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Summary of Contents for Surveillix DVR16-X

  • Page 1: Digital Video Recorder

    EVR - DVR Digital Video Recorder User Manual DVR8-X model no. EVR8-X DVR16-X EVR16-X EVR32-X EVR64-X Please carefully read these instructions before using this product. Save this manual for future use.
  • Page 2 Surveillix™ KV-EVR / KV-DVR Operations Manual...
  • Page 4 No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the Software License Agreement. Toshiba shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.
  • Page 5: Limited Warranty

    Promptly register your product with Toshiba on-line at http://www.toshiba.com/taisisd. By registering your product you will be eligible for periodic updates, announcements, and special offers applicable for your product. You will have access to extended warranty options, upgrades (as applicable), useful tips, on-line troubleshooting, and the ability to schedule service on-line if necessary.
  • Page 6: Rack Mount Instructions

    Rack Mount Instructions A) Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
  • Page 7: Safety Precautions

    This product is in conformity with the following European Directives: ELECTROMAGNETIC COMPATIBILITY DIRECTIVE, 89/336/EEC (as amended by 92/31/EECand by Article 5 of 93/68/EEC) per the provisions of: EN 55022:1994 EN 61000-3-2:1995 EN 61000-3-3:1995 CISPR 22:1997 LOW VOLTAGE DIRECTIVE, 73/23/EEC (as amended by Article 13 of 93/68/EEC) per the provisions of: EN 60950-1: 2001 Safety Precautions...
  • Page 8: Important Safety Instructions

    10. Object and Liquid Entry Points Never insert foreign objects into the DVR unit, other than the media types approved by Toshiba, as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock.
  • Page 9 IMPORTANT SAFETY INSTRUCTIONS 12. Disc Tray Keep your fingers well clear of the disc tray as it is closing. Neglecting to do so may cause serious personal injury. 13. Burden Do not place a heavy object on or step on the product. The object may fall, causing serious personal injury and serious damage to the product.
  • Page 10: Notes On Handling

    Notes on Handling When shipping the DVR unit, the original shipping carton packing materials come in handy. For maximum protection, repack the unit as it was originally packed at the factory. Do not use volatile liquids, such as insect spray, near the DVR unit.
  • Page 11: Table Of Contents

    Table of Contents PREFACE... XIV BOUT THIS UIDE ECHNICIAN OTES INTRODUCTION ... 1 ® DVR™...1 HAT IS A URVEILLIX ...2 EATURES DVR DESCRIPTION ... 4 ...5 ASIC EATURES RONT ANEL ONTROLS AND 1.2.1 KV-DVR ...6 1.2.2 KV-EVR ...7 ANEL ONNECTORS 1.3.1 KV-DVR ...8 1.3.2...
  • Page 12 ECORDING TATUS NDICATOR CREEN IVISION SETUP OPTIONS... 31 ...32 ETUP VERVIEW 4.1.1 Setup Screen Overview ...32 AMERA ETUP ...33 4.2.1 Network Device Setup ...34 OTION ...35 4.3.1 Creating a Motion Area...36 4.3.2 Activating an Alarm Output on a Motion Event...36 RAME ETUP ...37...
  • Page 13 INUTE ONTROL DVANCED PTIONS ...63 EARCH PTIONS VERVIEW ERFORMING A ASIC AYLIGHT AVINGS RINT XPORT 5.8.1 Print ...66 5.8.2 Save to JPG or AVI ...66 5.8.3 Single Clip Backup ...67 ...68 NDEX EARCH 5.10 REVIEW EARCH ...70 5.11 BJECT EARCH ...71 5.12 RAPHIC...
  • Page 14 DIGITAL SIGNATURE VERIFIER...102 IGITAL IGNATURE NSTALLATION ...103 SING THE IGITAL IGNATURE BACKUP VIEWER...106 10.1 ACKUP IEWER VERVIEW 10.2 NSTALLATION ...108 10.3 OADING IDEO FROM EMERGENCY AGENT... 112 11.1 MERGENCY GENT 11.2 NSTALLING THE MERGENCY 11.3 DVR ...114 ONFIGURING THE 11.4 ONFIGURING THE LIENT 11.5...
  • Page 15: Preface

    DVR unit and for troubleshooting when a problem occurs. Only authorized personnel should attempt to repair this unit. Toshiba reserves the right to make changes to the DVR units represented by this manual without notice. The following text and symbols mark special messages throughout this guide:...
  • Page 16: Introduction

    Introduction What is a Surveillix DVR™ ® A Surveillix DVR is simply a server that performs as a High Definition Digital Recorder. By utilizing the many features of a computer, including processing power, storage capacity, graphics compression, and security features, the DVR unit is more powerful than the analog recorders of the past.
  • Page 17: New Features

    New Features Toshiba’s Surveillix DVRs include the following new features: • Optimized and Designed for Microsoft® Windows® 2000 • Supports up to 16 Digital Control Outputs on Alarm Activation • Supports up to 16 Relay Inputs for Alarm Control •...
  • Page 19: Dvr Description

    DVR Description This chapter includes the following information: • Input/Output connector locations • Front Panel Controls and LEDs • Rear Panel Connectors • Drive Positions • Serial Number Location C H A P T E R...
  • Page 20: Basic Features

    Basic Features Surveillix™ state-of-the-art High Definition Digital Recorders are housed in a high performance and versatile 4U Aluminum Rack-Mount case allowing easy storage of multiple DVRs for enterprise applications. Every Surveillix DVR Unit comes equipped with the latest technology: • Intel®...
  • Page 21: Front Panel Controls And Leds

    Front Panel Controls and LEDs The front panel of the DVR unit contains the devices that will be commonly used for data removal, retrieval, and backup replacement. The most common components and buttons are shown below: 1.2.1 KV-DVR Cooling Fan Air Intake CD-RW Drive CD-RW Open Tray Button Hard Drive Array...
  • Page 22: Kv-Evr

    1.2.2 KV-EVR Hard Drive Activity and Power LED Display ON/OFF Power Switch CD-RW Drive CD-RW Open Tray Button Hard Drive Array Cooling Fan Air Intake...
  • Page 23: Rear Panel Connectors

    Rear Panel Connectors The rear panel of the DVR unit contains virtually all of the connectors you will be using. Below is a diagram that outlines the location and description of each connector: 1.3.1 KV-DVR Figure 1.3 BNC Connector for Camera Input and Looping Outputs Sensor Inputs Looping outputs...
  • Page 24: Kv-Evr

    1.3.2 KV-EVR Figure 1.3 110V / 220V Switch Secondary Power switch IEEE AC Power Adapter BNC Connector for Camera Input and Looping Outputs Looping outputs Sensor Inputs RCA Video OUT Audio Inputs RS-422 Interface DB-15 SVGA Monitor Output S-Video Output Audio Line In CH 1 in CH 2 in...
  • Page 26: Getting Started

    C H A P T E R Getting Started This chapter includes the following information: Included Components Setting up your DVR Hardware Optional Components...
  • Page 27: Identifying Included Components

    Identifying included components Surveillix™ DVRs come with a mouse, keyboard and selected software and cables. Identify the following components to make sure everything has been properly included with your new DVR unit. If any of the following items are missing, contact your dealer to arrange a replacement.
  • Page 28: Keyboard Setup

    Keyboard Setup To attach the keyboard to the DVR unit, plug the end of the Keyboard into the keyboard PS/2 Port located on the back of the machine. The keyboard PS/2 Port can be identified by the purple color. Refer to the Rear Panel Connectors diagram for more information.
  • Page 29: Monitor Setup

    Monitor Setup Attach the Monitor to the Rear of the DVR unit using the VGA cable supplied by the Monitor Manufacturer. Refer to your monitor manual for detailed information on how to setup and use it. NOTE: The monitor you use must be capable of having a screen resolution of 1024 x 768 and display colors of at least 24 Bit Power Setup Attach the AC power cable to the rear of the DVR Unit.
  • Page 30: Connecting Sensors To The Dvr

    Connecting Sensors to the DVR Each DVR unit may have up to 16 Sensor inputs. These inputs can be used with devices such as Infrared devices, motion devices, glass breakage alarms, door and window trips, and many more. The Sensors can be set to Normally Open or Normally Closed inside the software.
  • Page 31: Looping Outputs

    2.10 Looping Outputs The 8 and 16 Channel DVR units may have up to 16 Looping outputs. Depending on the destination of the outputs, each output may have to be terminated (See section 2.10). Looping Outputs – The Video inputs are RG-59 BNC connectors. Make sure there is a video source connected to the input and then connect a cable to the Channel Out.
  • Page 32: Swappable Hard Drives

    2.12 Swappable Hard drives LOCK OPEN LOCK OPEN LOCK OPEN LOCK OPEN 2.12.1 Swapping a Hard Drive Handle Release Button Press Button to eject the Release Handle. Button Lock Locks the Handle Release button. Release Handle Pull to Eject the Hard Drive. Reset Button Resets the hard drive unit Power Buttons...
  • Page 33: Monitor Setup

    2.13 Monitor Setup There are up to 2 available connections for monitors which can be used individually or in tandem. Attach the Monitor or Monitors to the Rear of the HDDR unit using the cable supplied by the Monitor Manufacturer. Refer to your monitor manual for detailed information on how to setup and use it. NOTE: The monitor you use must be capable of having a screen resolution of 1024 x 768 and display colors of at least 32 Bit SVGA Output...
  • Page 34: Optional Components

    2.14 Optional Components To fully utilize your DVR unit’s potential, several optional Surveillix components are listed below. Contact your dealer for more information. Extra Video Storage Hard Drive – Each DVR unit has a virtually unlimited storage potential. By adding additional Video Data Hard Drives you can extend the amount of Video Data your DVR system can store before overwriting older data.
  • Page 35: Dvr Basics

    C H A P T E R DVR Basics This chapter includes the following information: • Turning the DVR on and off • Becoming familiar with the Display screen • Defining Screen Divisions...
  • Page 36: Turning On The Dvr

    Turning on the DVR Once the cables and adapters have been properly connected (See Chapter 2) it is time to turn on the power. To turn on the power follow these steps: Turning the DVR unit ON Turn on the monitor and any external peripherals (ex. Printers, External Storage Devices, etc.) connected to the DVR unit.
  • Page 37: Hvr/Nvr Registration And Upgrade

    Open an Internet browsing software and go to http://registration.surveillixdvrsupport.com/toshiba/Registration/registration.aspx Enter the Product Serial Number that was provided by Toshiba Enter the System ID that was generated by your unit Click Submit The Product Serial Number is the unique number that Toshiba provided...
  • Page 38 Verify the Information Click Next if the information provided is correct Once validated, you will be provided with the Unlock Code Print the page and save for later reference...
  • Page 39: Native Pos Registration And Upgrade

    Unlocking your new network device After obtaining your unlock code from the Toshiba Registration Site, follow theses steps to unlock your new upgrades on your Surveillix DVR. Start your Surveillix DVR Enter Setup Enter Camera Setup Click the Registration button Enter the Unlock Code generated by the Toshiba Registration Site into the “new serial number”...
  • Page 40: Egistration And

    Note: This process is the same as the HVR/NVR Registration and Upgrade Open an Internet browsing software and go to http://registration.surveillixdvrsupport.com/toshiba/Registration/registration.aspx Enter the Product Serial Number that was provided by Toshiba Enter the System ID that was generated by your unit Click Submit...
  • Page 41 Unlocking your new POS upgrade After obtaining your unlock code from the Toshiba Registration Site, follow theses steps to unlock your new upgrades on your Surveillix DVR. Start your Surveillix DVR Enter Setup Enter General Click the POS setup button Click the Setup POS Agent button Enter the Unlock Code generated by the Toshiba Registration Site into the “new serial number”...
  • Page 42: Display Screen

    Display Screen Each time the DVR is restarted, the program defaults to the Display screen. The following diagram outlines the buttons and features used on the Display screen. You should become familiar with these options as this is the screen that will be displayed the majority of the time.
  • Page 43: Camera View

    Remote User Display – Displays the users connected to the DVR. Instant Replay – This button is a shortcut that instantly jumps into Search Mode and begins playing the video backwards. Date/Time – Displays the current time and date. This date and time is stamped into the recorded video and is displayed whenever the video is played back.
  • Page 44: Recording Status Indicator

    Recording Status – Displays the current recording status of the camera using symbols. (See Section 3.5) Special Recording – Displays text relating to the type of recording that is occurring. (See Section 3.5) Recording Status Indicator The Camera status for each camera is displayed next to the Camera number (or name) on the Video Display Area. The following are the different states for each camera: Recording –...
  • Page 45 2 nd Eight Cameras View – Displays cameras 10-16,8,9 in the Video Display Area. To return to a different Multi-Camera View, select a different Screen Division option from the Screen Division menu. 1 st Sixteen Cameras View – Displays cameras 1-8 in the Video Display Area. To return to a different Multi- Camera View, select a different Screen Division option from the Screen Division menu.
  • Page 46: Setup Options

    C H A P T E R Setup Options This chapter includes the following information: • Setup Overview • Channels • Color • Schedule • Speed • Motion Detect • Password • Pan/Tilt • Audio...
  • Page 47: Setup Overview

    Setup Overview The Setup options allow you to optimize your DVR unit by adjusting things like camera names, reboot schedules, recording schedules and more. It is extremely important that you setup your DVR correctly for several reasons. • Recording Schedules – By optimizing the recording schedule you can increase the amount of pertinent recorded video that is saved on the DVR and keep it longer.
  • Page 48: Camera Setup

    Camera Setup Select Camera – Selects the current camera to be edited. Camera Name – Allows you to specify a name for each camera. Sensor Connections – Allows you to attach one or more sensor connections to each camera. You can connect one or more Sensors to the selected camera by checking the box next to the sensor(s). Connecting a sensor to the camera allows you to activate both Standard Recording and Intensive Recording Bright –...
  • Page 49: Network Device Setup

    4.2.1 Network Device Setup Setting up a Network Device Check the Use Network Device Box, once selected the Setup Network box will appear. If your Network Device is setup for use with a PTZ, the Enable Network Device PTZ may be selected. Now that your Use Network Device box is selected, begin setting up the network device by left clicking the Setup network button.
  • Page 50: Motion

    Motion 4 5 6 7 Figure 4.3 Select Camera – Selects the current camera to be edited. Sensitivity – Adjusts the sensitivity within the designated Motion Areas. Clear – Clears all Motion Areas for the selected camera. Regular Interval Recording – This option allows you to record a single frame every few minutes or every few hours to show that the DVR is still functioning even when motion is not taking place.
  • Page 51: Creating A Motion Area

    Post Alarm (SENSOR) – Allows you to record video after a Sensor event has ceased for a specified period of time. This option will only work for cameras set to record from a Sensor Event. Post Alarm (MOTION) – Allows you to record video after Motion has stopped for a specified period of time. This option will only work for cameras set to record using Motion Detection Pre-Alarm –...
  • Page 52: Frame Setup

    Frame Setup The Frame Setup menu gives the user the option to adjust both the resolution and the number of images per second each camera will record. When setting up the PPS sliders, the BLUE slider represents the frames in which the DVR will capture the incoming video while the RED slider represents the frame rate that will be recorded.
  • Page 53: Maximum Pps Table (Frame Setup)

    Figure 4.4 Set Default – Selecting this option resets all camera Frames and resolutions to the default settings. Frame Status – Displays the layout and order of the frames being recorded. The Frame Status represents a One Second period of time with 240 colored blocks inside. Each block represents one frame and each color represents a camera.
  • Page 55: Schedule Setup (Recording)

    Schedule Setup (Recording) The Recording Schedule Window allows you to create different recording schedules based on the day, time, and type of recording you wish to use. In addition this window also contains the System Restart options that allow you to perform basic system maintenance by automatically scheduling the DVR to restart itself periodically Figure 4.5 Recording –...
  • Page 56: Schedule Setup (Sensor)

    Emergency Time – Specifies the amount of time (in seconds) to transmit the video in the Emergency Agent Software. Emergency IP – Specifies the IP Address to the send the Emergency Agent video to. Event – Allows you to define Motion as an Alarm Event, whether to transfer the Alarm Event to the SMS Multi- site Software, and/or whether to send the video to the Emergency Agent software.
  • Page 57: Creating A Recording Schedule (Motion And Continuous)

    Recording Schedule Window – Displays and allows you to edit the current Recording Schedule. Enable/Disable – Enabled the selected Sensor for the time period specified. Emergency Time – Specifies the amount of time (in seconds) to transmit the video in the Emergency Agent Software.
  • Page 58: Scheduling Alarm Events To Send Video To The Emergency Agent

    Scheduling Alarm Events (MOTION) Select the Schedule Menu option. (Select either RECORDING or SENSOR) Highlight any schedule that has been set to MOTION (or SENSOR) and press one of the EVENT button (ALARM EVENT, CENTRAL STATION, EMERGENCY AGENT). A letter should now be placed within the select time. 4.5.5 Scheduling Alarm Events to send video to the Emergency Agent You can designate Motion or Sensor Events to send video from Alarm Events to the Emergency Agent software.
  • Page 59: Creating And Editing A 'Special Day' Schedule

    4.5.7 Creating and Editing a ‘Special Day’ Schedule Creating a ‘Special Day’ Schedule Press the ‘NORMAL DAY MODE’ button to enable the ‘SPECIAL DAY MODE’. Select a day from the calendar by clicking on the CALENDAR drop down list. Highlight the time-blocks within the Recording Schedule Window for the camera(s) you wish to schedule. Once the desired Time-Blocks are highlighted, press a RECORDING MODE button.
  • Page 60: General

    General Figure 4.7 Voice Warning – Allows you to use an audible warning (.wav Sound Clip) for when Motion or Sensors are activated. Video Loss Alarm Beep – This option enables the internal audio alarm when Video loss is detected. Video Loss Alarm Output –...
  • Page 61: Voice Warning

    4.7.1 Voice Warning The DVR unit allows you to play a sound file when either a Motion event or Sensor event occurs. This file can be a custom created sound file that is unique to your application. The selected WAV file is played through speakers attached to the DVR unit.
  • Page 62: Intensive Recording Overview

    4.7.3 Intensive Recording Overview The Intensive Recording Option allows you to increase the Pictures Per Second and the resolution of any camera recording using sensor activation. When the intensive recording is activated, the resolution of the remaining cameras is immediately reduced to 360x240 and the Pictures per second to a user specified level. This is done to guarantee that the Pictures Per Second and Resolution will be set correctly and not exceed the DVR limitation.
  • Page 63: Audio

    4.7.5 Audio The Surveillix DVR is capable of recording up to 8 channels of audio. AUDIO FEATURES: • 8000 Hz playback in Live Mode • Audio input level should be 1 Vpp • Up to 48000 Hz playback in search mode •...
  • Page 64 Active Camera – Active Cameras that will be cycled through the Auto Sequencing shown in yellow. Non Active Camera – Non Active Cameras that will be cycled through the Auto Sequencing shown in red. Select All – Selects camera all camera divisions. Custom Mode –...
  • Page 65: Network (Setup For Remote Connections)

    4.7.8 Network (Setup for Remote Connections) The Network Setup allows you to adjust settings such as Ports, IDVR Access. Figure 4.8 Disable Remote Control – This setting enables or disables access to the DVR from remote connections. Quality – Adjusts the resolution quality when transferring video to a remote client. Resolution –...
  • Page 66: Two-Way Audio

    Image Port – The Image Port is the port used to transfer the video to the Remote Software. If connecting through a firewall, this port must be opened to incoming and outgoing traffic. Search Port – The Search Port is the port used to transfer the Search information to the Remote Software. If connecting through a firewall, this port must be opened to incoming and outgoing traffic.
  • Page 67 If you are running this for the first time you may see a setup window. This will walk you through setting up your audio and adjusting volume levels. Press NEXT when the WELCOME TO THE SOUND HARDWARE TEST WIZARD window appears. Press next when the hardware test has completed.
  • Page 68: Ptz Setup

    Press FINISH to complete the setup. The software is now ready to connect to a DVR. PTZ Setup Refer to the PTZ chapter in this manual.
  • Page 69: Information

    4.10 Information Figure 4.10 Site Code – A user-specified unique identification name that is used by other DVR software to connect to the DVR. (Remote, Emergency Agent, NDMS). Board Serial Number – Displays the Serial Number of an internal hardware component of the DVR. System Serial Number –...
  • Page 70: Administrative

    4.11 Administrative The Administrative option contains Use Management and the Log Viewer. The Log Viewer displays detailed information about the DVR, including Shut Down / Restart information, User Logins and Recording problems and failures. This can be a valuable tool to Administrators. Data Management –...
  • Page 71: User Management

    4.11.1 User Management The User Management Console allows you to create, edit, and delete user accounts. Each user account can be assigned different privileges that limit their usage of the DVR system. Users can be given administrator privileges by enabling all rights, however only the true administrator account can log into the User management Console. Figure 4.11.1 User Information...
  • Page 72: Changing The Administrator Password

    4.11.3 Changing the Administrator Password Changing the Administrator Password Inside Setup, open the user management console. An administrator login will appear with a ‘Change Password’ button near the bottom right Select the button, enter the new password and press OK to finish. 4.11.4 Storage Check The Storage Check console allows users to easily manage the storage of the digital video recorder.
  • Page 73: Instant Recording

    4.12 Instant Recording Instant Recording is a feature that allows manual starting of a camera recording, superseding the current schedule. When Instant Recording is activated on a camera it also flags the specified video so that an Index Search can be performed at a later date to bring up all the Instant Recording instances.
  • Page 75: Search Options

    C H A P T E R Search Options This chapter includes the following information: • Setup Overview • Channels • Color • Schedule • Speed • Motion Detect • Password • Pan/Tilt • Quit to Explorer...
  • Page 76: Search Overview

    Search Overview The DVR unit has several options that allow you to easily search through, and find, a particular section of video. From Motion indexing and Sensor indexing to calendar views showing which days have recorded video, the DVR unit is equipped to help you quickly find what you’re looking for.
  • Page 77: Play Controls

    Search Options – The search options are a set of functions that allow you to easily find the specific video clips you want and to export them to a usable format. Print/Open/Export/POS Options – These options allow you to print images, save single images to disk and load saved video from disk.
  • Page 78: Advanced Options

    Advanced Options The Advanced Controls allow you to get the most out of your search. Using the Brightness you can brighten up an image to get more detail. Using the Zoom feature you can not only bring the image up full screen, but you can also Zoom into a particular area of the image.
  • Page 79: Search Options Overview

    Clean Image The DVR unit is capable of recording video using one of three different resolutions. When using the 720 x 480 resolution, two fields are mixed. Because of the timing gap between the two fields, according to the standardized image rules, a little afterimage might occur to high speed moving images.
  • Page 80: Performing A Basic Search

    However when the hour falls back, there is a duplicated hour that under normal circumstances would be recorded over. The Toshiba Surveillix KV-PCDVR actually records both hours and allows you to select which hour to play if the need arises. The following steps explain how to access the Daylight Savings Time option.
  • Page 81: Print

    Load – The Load Option allows you to search and view video that has been saved to media such as a CDR, CD-RW, or External Hard Disk Drive. 5.8.1 Print The DVR unit allows you to print a recorded image to a local or network printer. To print an image, follow these steps: From the Search Screen, stop on the image you wish to print.
  • Page 82: Single Clip Backup

    Figure 5.7.2 Image File – Saving to an Image File allows you to export a single image (or frame). You may choose from a variety of different formats, JPG being a more common format. AVI File– Saving to an AVI File allows you to save a video clip.
  • Page 83: Index Search

    Index Search Using the Index Search can greatly decrease the amount of time spent searching through saved video. The Index Search allows you to perform a search based on criteria such as Sensor, Motion and Instant Record events. Figure 5.8a Select Camera –...
  • Page 84 Image Display Area – The Image Display Area is where the Search Results Images are displayed. Time – Displays the Time of the result. Camera Number – Displays the Camera Number for the returned result. Type – Displays the Event Type. Motion Sensor Instant Record...
  • Page 85: Preview Search

    5.10 Preview Search The Preview Search can be used in a number of circumstances to quickly find an exact moment where an event such as a theft occurred. The Preview Search basically gives a 24 Hour visual overview of a single camera by separating a 24 hour period (1 day) into 24 images, one image for each hour of the day.
  • Page 86: Performing A Preview Search

    Performing a Preview Search Begin by selecting a single camera. You can do this either by turning off all cameras but one, or by double clicking a displayed image (it will then be the only image displayed on the screen) Select the Preview Search Button.
  • Page 87 Figure 5.10a Search Results – The Search Results are displayed in this column. The results are listed by date and time. When the search is complete you can view the results by double-clicking on one of the results or by using the Up and Down arrow keys on the keyboard.
  • Page 88: Performing An Object Search

    Performing an Object Search Begin by selecting a single camera. You can do this either by turning off all cameras but one, or by double clicking a displayed image (it will then be the only image displayed on the screen) Select the Object Search Button.
  • Page 89: Performing A Graphic Search

    Figure 5.11b Camera – This displays the cameras in a linear format. You can scroll down using the scroll bar on the right. Hours – The hours 0-23 are listed (24 hours). Recording Block – This displays where video is recorded in blue. No recording will be displayed in white. Performing a Graphic Search Begin by selecting the Graphic Search button.
  • Page 90: Pan / Tilt / Zoom

    C H A P T E R Pan / Tilt / Zoom This chapter includes the following information: • Overview • Setting up the PTZ • Creating and Viewing a Preset Position • Creating and Viewing a Preset Pattern...
  • Page 91: Pan/Tilt/Zoom Overview

    PAN/TILT/ZOOM Overview The PTZ controls within the DVR unit allow for powerful control over the cameras. This can be extremely beneficial by increasing the usefulness of the recorded video. Using the PTZ controls you can create custom preset configurations that can continuously sweep across large areas. Setting Up a PTZ Camera Setting up a PTZ Camera is simple.
  • Page 92: Supported Protocols

    Pelco (P protocol 4800bps) Philips (TC8560 & TC700) Samsung (DRX-502A) Samsung (SCC-641) SANTACHI Ground RX LED TX LED Operation Sensormatic SpeedDome SPD-2500P SungJin (SJ2819RX) Toshiba (P protocol 4800bps) Ultrak (KD6) VCL- LEGACY Vicon Vicon Speeddome Vicon Surveyor 2000 Videoalarm Vision Tech WonWoo...
  • Page 93: Setting Up A Ptz (Dvr8-60 And Dvr16-120 Models)

    6.2.2 Setting up a PTZ (DVR8-60 and DVR16-120 Models) NOTE: RS-232 connection option available in only It is important to understand how the PTZ connects to the DVR. The DVR takes an RS- 422/485 connection and converts it into an RS-232 connection. The RS-232 connection cable must be attached before the PTZ camera will be controllable by the DVR.
  • Page 94 Setting up a PTZ Camera 14) Locate the PTZ adapter (Figure 6.2.2c). 15) Connect the two wires of the included PTZ adapter to the PTZ camera (See Figure 6.2.2a). Since each camera is different, refer to your PTZ camera manual for detailed instructions.
  • Page 95: Ptz Setup

    PTZ Setup The PTZ Setup allows you to enable PTZ cameras, create Presets, Tours, and also adjust speed settings. Many options listed here are features only available on selected cameras. Figure 6.3 RS485 / RS232 – Defines how to send the PTZ signal to the camera. Select Camera –...
  • Page 96: Creating And Viewing Preset Positions

    Preset and Tour – These options allow you to create Presets and Tours for the PTZ camera. Since each camera creates these in a different way, there can be multiple ways to do this. Pan Speed – This option increases or decreases the Pan speed. Tilt Speed –...
  • Page 97: Ptz Address Setting

    PTZ Address Setting Some protocols support software address settings. The following section explains these settings. RX Address 1 – This option was added for a particular line of receivers that support 2 ID addresses. This is the first RX address. RX Address 2 –...
  • Page 98: Using The Onscreen Compass

    Using the onscreen Compass The Surveillix DVRs provide control for the PAN/TILT camera in two different ways. Using the Graphical PTZ controller that appears when the PTZ button is pressed on the main screen. Clicking on the video itself. This second option is a much more powerful way to control the Camera. (NOTE: The PTZ button on the main screen must still be selected to use this option.
  • Page 99: Understanding Tours

    Understanding tours Travel Speed – This option defines the speed at which a PTZ moves from one Preset position to the next (when using Preset Tour 2). Dwell – This option defines the length of time (in seconds) that a PTZ Tour stays on a Preset Position.
  • Page 100: Ptz Tour Scheduling

    PTZ Tour Scheduling The Surveillix DVR provides an option with the PTZ called PTZ Tour Scheduling which allows the user to specify tour schedules for PTZ cameras connected to the DVR unit. The Tour Schedule allows for scheduling of specific days of the week and specific hours for multiple PTZ cameras.
  • Page 101 Hour – Specifies which hour of the day has been scheduled for a tour. Left clicking the hour allows button allows selection for all cameras in the specified hour. Multi Select Mode / Single Select Mode – Multiple Select Mode allows for multiple days to be selected and have a specified tour schedule applied.
  • Page 102: Backing Up To A Cd-Rw Drive

    C H A P T E R Backing up to a CD-RW Drive This chapter includes the following information: • Overview • Enabling Backup Features • ® Overview of DirectCD • Formatting a CDR or CD-RW Disc • Saving Video to a CD-RW Drive •...
  • Page 103: Backup Overview

    Backup Overview The DVR unit can easily backup important video to an internal or external media location. The most commonly used are CD-RW drives and Hard Drives. Since the DVR unit comes standard equipped with a CD-RW drive, this section covers backing up using the CD-RW drive as well as by using a Hard Drive.
  • Page 104: Formatting Acdr Or Cd-Rw From Windows

    CAUTION: Even though many features are available within DirectCD, it is highly recommended that you do NOT use any features within DirectCD other than those necessary for the standard exportation of video as outlined in this chapter. Loss of information or software instability could result CD Select –...
  • Page 105: Formatting Acdr Or Cd-Rw From The Backup Window

    Formatting a CDR or CD-RW from the Backup Window To format a blank CDR or CD-RW disc to be used by the DVR follow these steps: WE STRONGLY RECOMMEND NOT USING CD-RW DISCS. CD-RW DISCS CAN TAKE UP TO 30 MINUTES OR MORE TO FORMAT AND HAVE COMPATIBILITY PROBLEMS.
  • Page 106 Figure 7.5 Select Day – The Select Day is a Calendar that allows you to select the day. If video is recorded on a given day the day will be highlighted. The Current day is always highlighted in red. Hour/Minute – The overall time displayed in the Hour/Minute chart is 24 Hours. This is broken down into 10 minute increments.
  • Page 107: Scheduled Backup Options Overview

    Scheduled Backup Options Overview The SCHEDULED BACKUP OPTIONS window allows the creation of a scheduled daily backup of selected times to a specified storage location. NOTE: Available storage locations exclude CD-R and CD-RWs and are limited to hard disks specifically identified as backup space (see the specifying scheduled backup drives section in this chapter).
  • Page 108: Specifying Scheduled Backup Drives

    Specifying Scheduled Backup Drives In order to use the Scheduled Backup feature one or more storage drives or partitions connected to the DVR must be labeled as a backup drive. Specifying Scheduled Backup Drives Exit and restart in Windows mode. Double click the My Computer icon on the DVRs desktop.
  • Page 109: Single Clip Backup

    Single Clip Backup The SINGLE CLIP BACKUP window allows the creation of a Backup using as little as one or as many as all cameras. General / Schedule / Clip Switches between the General Backup window, Scheduled Backup window and the Clip Backup Window.
  • Page 110: Backing Up To Acd-Rw Drive Or Hard Drive

    7.10 Backing up to a CD-RW Drive or Hard Drive To backup video files to a CD-RW drive, or to a Hard Drive, follow these steps: Backing up to a CD-RW Drive or Hard Drive From the Main Display Screen select the BACKUP button. The Backup Options window displays.
  • Page 111: Removing The Disc From The Cd-Rw Drive

    7.11 Removing the Disc from the CD-RW Drive To remove the disc from the CD-RW drive follow these steps. Removing the Disc from the CD-RW Drive Press the Open button on the CD-RW drive. The Eject CD Window should appear on the screen. Select the LEAVE AS IS option to continue using the disc for future Backing Up by the DVR unit.
  • Page 112: Setting The Directcd Path Using Vformat

    7.12 Setting the DirectCD Path using vFormat It may be necessary under some circumstances to reset the file path to the DirectCD executable. If the format button in the Backup window is not displayed follow the instructions below. (See the section on the Backup window in this chapter for the location of the Format button) Setting the DirectCD Path using vFormat Exit to Windows.
  • Page 113: Lan / Isdn / Pstn Connections

    C H A P T E R LAN / ISDN / PSTN Connections This chapter includes the following information: • Overview • Configuring TCP/IP • Setting up a PSTN Connection • Creating Users for PSTN Connections...
  • Page 114: Lan Overview

    LAN Overview The DVR unit can easily be connected to a Local Area Network. The DVR unit uses Microsoft’s powerful and secure Windows® 2000 operating system. This allows for easy and well documented instructions on setting up LAN connections no matter what type of LAN you want to use. A Local Area Network is a group of computers and other devices dispersed over a relatively limited area and connected by a communications link that allows one device to interact with any other on the network.
  • Page 115 You may need to restart Windows for the changes to take effect. Do this by pressing the START button on the Desktop and selecting Shut Down. Connect the DVR to a LAN Using a standard RJ-45 Cable, plug one end into a Hub (or Network Jack ultimately connected to a hub) and the other end into the DVR unit.
  • Page 117: Digital Signature Verifier

    C H A P T E R Digital Signature Verifier This chapter includes the following information: • Overview • Using the Digital Signature Verifier...
  • Page 118: Digital Signature Overview

    Digital Signature Overview JPG and AVI files that are exported from the DVR are automatically embedded with a Digital Signature. These Digital Signatures are a way to verify the authenticity of the image to ensure that they have not been tampered with or edited in any way.
  • Page 119: Using The Digital Signature Verifier

    Using the Digital Signature Verifier Open the Digital Signature verification program by selecting START>PROGRAMS>DVR>DIGITAL VERIFIER>DIGITAL SIGNATURE VERIFIER. Select the BROWSE button to load the JPG or AVI image. Enter the SITE CODE of the DVR unit that the image was originally extracted from. Press the VERIFY button.
  • Page 121: Backup Viewer

    C H A P T E R Backup Viewer This chapter includes the following information: • Overview • Using the Backup Viewer...
  • Page 122: Backup Viewer Overview

    10.1 Backup Viewer Overview The Backup Viewer allows you to play back the exported video in its proprietary format. Video saved in this format is extremely difficult to tamper with and therefore is the ideal solution when law enforcement and the legal department are involved.
  • Page 123: Installation

    10.2 Installation Installing the Backup Viewer Insert the Software Installation Disc into the CDROM. (Do not install on the DVR unit) Select the Backup Viewer option to begin installation. When the WELCOME screen appears, select NEXT. When the CHOOSE DESTINATION LOCATION window appears select NEXT.
  • Page 124 When the SELECT PROGRAM FOLDER window appears click NEXT. Select either 16 or 32 channel option depending on the Model you have. You can always reinstall and change this option at a later date. Click Next.
  • Page 125 If you have purchased the TVS POS Remote then select the YES option. Otherwise select the NO option. Click Next. When this window appears click Finish. Setup is now complete.
  • Page 126: Loading Video From Cdrom Or Hard Drive

    10.3 Loading Video from CDROM or Hard Drive Loading video into the Backup Viewer involves only a few simple steps. Open the Backup program by selecting START>PROGRAMS>DVR>BACKUP VIEWER>BACKUP VIEWER. Select the OPEN button (See Section 5.7). The CHOOSE TIME TO SEARCH window should open. For CDROM data select the appropriate CDROM drive letter from the BACKUP MEDIA box.
  • Page 127: Emergency Agent

    C H A P T E R Emergency Agent This chapter includes the following information: • Overview • Using the Emergency Agent Software...
  • Page 128: Emergency Agent Overview

    11.1 Emergency Agent Overview The Emergency Agent software is a utility that streams video across a Local Area Network to a Client PC when an alarm is detected on the DVR unit. The video that streams across can be stopped, played forwards and backwards, in slow motion or real speed.
  • Page 129: Configuring The Dvr

    When the SETUP COMPLETE window appears click FINISH. 11.3 Configuring the DVR To enable the Emergency Agent on the DVR follow these steps: Enter SETUP and confirm you are in the CAMERA SETUP menu. Select a camera and then associate sensor(s) to that camera using the SENSOR CONNECTION checkboxes. Click the Communication Setup button and make sure that DISABLE REMOTE CONNECTIONS is not checked in the Communication Setting menu.
  • Page 130: Configuring The Client Pc

    Open the Emergency Agent window on the Client PC. Start >Programs > Toshiba > Emergency Agent > Emergency Agent Click New in the DVR List and enter the site code, site name, and IP Address of the DVR you wish to connect to in the Site Edit window that opens.
  • Page 131: Emergency Agent Window

    11.5 Emergency Agent Window Tools Menu Opens the Setup (Configuration) window and Opens or Closes the Event List. Video Display Displays the Video feed coming from the DVR. DVR List Lists all DVR units you have connected to the Emergency Agent. DVR List Item Individual DVR unit in DVR List with displayed settings.
  • Page 132: Search Alarm Window

    11.6 Search Alarm Window Comment Provides space for user to add comments to exported video. AVI File When selected a video clip exported when Export is clicked. Export Quality It may be necessary to reduce the overall size of an AVI file; for example, to email to someone. AVI file sizes can be reduced by reducing the image quality.
  • Page 133: Configuration Window

    11.7 Configuration Window General Offers configuration of basic display options for the Emergency Agent window. Data Directory Sets the location that recorded video footage is saved. Voice Warning Offers several configuration settings for activating an audible indicator when the Emergency Agent receives an event.
  • Page 135: Web Viewer

    C H A P T E R Web Viewer This chapter includes the following information: • Overview • Configuring the Web Viewer...
  • Page 136: Web Viewer Overview

    12.1 Web Viewer Overview The DVR unit allows you to access video using Microsoft® Internet Explorer® Browser 5.5 and later Highlights: View Live Video from most computers Username and Password protected Easy to use graphical interface Basics: 75 users can access the Web DVR simultaneously. The Web DVR is an easy secure way to view live video from virtually any computer with an internet connection using Microsoft Internet Explorer.
  • Page 137: Configuring The Server For Remote Connection

    12.2 Configuring the Server for Remote Connection Enter Setup on the DVR unit. Click the Communication Setup button to open the Network menu. Uncheck the Disable Remote Control option. You should now be allowed to adjust port settings if necessary. NOTE: If you are using a Firewall, it may be necessary to adjust the port settings on both the DVR and the Firewall.
  • Page 139: Remote Software

    C H A P T E R Remote Software This chapter includes the following information: • Overview • Configuring Remote Software...
  • Page 140: Remote Software Overview

    13.1 Remote Software Overview The DVR unit was specifically designed to be fully operated and maintained remotely. It connects using the standard TCP/IP protocol thorough connection types such as DSL, Cable Mode, T1, ISDN, 56K Modem, LAN, and more. The Surveillix Remote software allows you to view live video, search through archived video, export images and video clips and have virtually full Setup control.
  • Page 141: Remote Client Minimum Requirements

    13.2 Remote Software Setup 13.2.1 Installing Remote Software On the Client computer, insert the Toshiba Software CD into the CD-ROM. The CD should play automatically. When prompted, select the Install Remote Software option. Follow the installation instructions carefully. When the software finishes installing, close any open installation windows.
  • Page 142: Create A New Remote Connection

    Select Start Programs The Toshiba Surveillix Center Software opens and a Site Connection List window opens. Press New to open the Site Detail Information window. Enter the Site Code and Site Name. The Site Code will be the name displayed inside the connection box to help you identify the unit.
  • Page 143: Remote Server Setup

    13.3 Remote Server Setup In order to access the DVR unit remotely, the DVR Server must be setup to allow remote connections. Disable Remote Enables/Disables acceptance of remote connections by the DVR server. Time Out Value Specifies a value (in seconds) to wait for a signal from the Surveillix Remote Client. If a signal is not received by that time, the connection is dropped.
  • Page 145: Appendix A

    Appendix A Appendix A contains technical specifications for many of the DVR internal components...
  • Page 146: A1 Kv-Dvr Specifications

    KV-DVR Specifications Storage (Hard Drive) Storage MAX Operating System NTSC Viewing Rate NTSC Recording Rate Digital Control Output Sensor Input NTSC Resolution Image Compression Average File Size Video Inputs Looping Outputs Composite Outputs Audio Video Outputs Max FPS Per Channel Motion Detection Remote Operation Remote Software...
  • Page 147: A2 Kv-Evr Specifications

    KV-EVR Specifications Storage (Hard Drive) Storage MAX Operating System NTSC Viewing Rate NTSC Recording Rate Digital Control Output Sensor Input NTSC Resolution Image Compression Average File Size Video Inputs Looping Outputs Composite Outputs Audio Video Outputs Max FPS Per Channel Motion Detection Remote Operation Remote Software...

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