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Troubleshooting
If you have any problems with your connection or
modem please consult the manual and check this
section. If the problem still exists contact your
service provider or check our website for more details
at www.zte.co.nz
Problem
The user
interface
doesn't start
after the
modem is
plugged in.
The modem
has no
signal.
32
Possible Causes
PC configuration
is not correct.
(No autorun)
The antenna is
at the wrong
angle or
position.
You have no
network
coverage.
Suggested Solution
Start the program
manually by going
Start > Program Files
or use the shortcut on
the desktop.
Adjust the angle and
position of the USB
modem.
Try moving location
until you get good
reception.
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