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Troubleshooting
If you have any questions, please consult the troubleshooting guide below.
NO PICTURE OR SOUND
Ensure the power button is on.
Ensure the power outlet is operational.
Ensure the power cord is not damaged.
Ensure the power plug is connected
PICTURE BUT NO SOUND
Ensure the audio jacks are securely connected.
Ensure the audio connector is not damaged.
Ensure the volume is turned up in VOL/CH
setup.
Ensure you have set the player's AUDIO
settings correctly.
Ensure you have ENTERed the correct AV
input for your TV.
Ensure the audio is not set to mute.
SOUND BUT NO PICTURE
Ensure the video jacks are securely connected.
Ensure you have ENTERed the correct AV input
for your TV.
Ensure the video connector is not damaged.
Ensure you have set the player's VIDEO
settings correctly.
POOR PICTURE OR SOUND
Ensure you have set the player's AUDIO
settings correctly.
Ensure the disc is not scratched or stained.
Ensure the AV connector or the output terminal
is not damaged.
"BAD DISC" DISPLAYED
Ensure the disc is not warped,
damaged or deformed.
Ensure the disc is not badly stained
or damaged.
Ensure the disc format is
compatible with the player.
Please check whether you have
tried to play a software CD. If so,
please restart the player.
REMOTE NOT WORKING
Ensure the remote batteries are working.
Point the remote control directly at the
player's IR sensor.
Remove any obstacles between the
remote and the IR sensor.
UNIT NOT WORKING
Turn off the power, and then turn it on
again.
"NO DISC" DISPLAYED
Ensure you have put the disc on the tray.
Ensure the disc is not upside down.
Ensure the disc is not distorted, stained
or scratched.
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