Limited Warranty - ION 901 Owner's Manual

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Limited Warranty Information
You're Part of our Family
Thank you for choosing Natural Choice products. We work hard to
provide the highest quality products while also ensuring the highest customer
satisfaction. However, if you do experience a problem, we're here to help.

Limited Warranty

Our Commitment to You: Natural Choice warrants all parts to the original
purchaser to be free of defects in materials and workmanship under normal
use and within the operating specifications of the products, for a period of one
(1) year. For ION Drinking Water appliances, we provide an additional three
(3) year Limited Warranty on the hot water system, and a five (5) year Limited
Warranty on the sealed refrigeration system. This Limited Warranty covers
defective parts only.
How to Get Assistance: If the product fails to perform correctly, and service
is required, you should contact the dealer or retailer that sold or leased the
product to you. In the event of a lease from a third party, you will need to
follow the terms and conditions of that lease.
If you need further assistance, call us at 1-800-547-7726 (international 815-
874-4444) and our trained Technical Support team will help you resolve the
issue over the phone. When you call, please be ready to provide the Serial
Number of the product. Depending on the problem, we can ship replacement
parts and repair instructions for an Authorized Dealer or licensed plumber to
properly repair.
What isn't Covered: Replacement filters and maintenance parts; all labor
charges, including but not limited to, services related to installation, adjustment,
removal, replacement, maintenance, and/or repair of the product or its
components; and incidental and consequential damages (see below).
Do not use with water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
The Manufacturer does not know the characteristics of your water supply. The
quality of water supplies varies over time and with different geography. This
Limited Warranty does not cover malfunctions of the products due to tampering,
misuse, alteration, lack of regular maintenance, misapplication, fouling due to
local water supply characteristics, scaling from hardness minerals, or improper
plumbing external to the product.
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