Troubleshooting; Product Limitations - Targus LAPTOP DOCKING STATION User Manual

Targus USB 2.0 Laptop Docking Station with Video

Troubleshooting

Device Not Working
• Make sure that the device is fully inserted into the correct port on the docking
station.
• Plug the device into a different port on the docking station. If it still doesn't
work, test the device by connecting it directly to your computer.
• Verify that you ran the Setup or Install program for the device.
• Make sure that the device appears in Device Manager. For more information
refer to "Verifying Devices are Installed"
• Disconnect all devices from the docking station and reconnect them, one at a
time. Check that each device works before plugging in the next one.
• Each USB port is equipped with over-current protection. Should a USB de-
vice draw more current than the USB port can supply, the port will shut down.
To re-enable the port, unplug the device and go to Device Manager or to the
message in the system tray and choose the Reset option. You can then plug
the device back into the USB port. If a shut down reoccurs, check the power
requirements of the device.

Product Limitations

Some devices may halt temporarily when a high data transfer is occurring.
For example, your mouse may respond slowly while a graphic print job is
printing or while you are experiencing heavy network traffic. We recommend
the following guidelines:
• Do not transfer data to or from multiple high-speed devices, such as a
digital camera or scanner, at the same time.
• If speed degradation does occur, close other programs that use a USB
device to improve device performance.
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Targus USB 2.0 Laptop Docking Station with Video
Verifying Devices are Installed
You can view the devices installed on the docking station from the Device
Manager window in System Properties. Right-click My Computer, Proper-
ties, then click the Hardware tab, and then the Device Manager button.
From the Device Manager window, expand the following:
• Display Adapters:
- Displaylink Graphic Adapter (XP only)
- Displaylink Mirror Adapter (XP only)
• Network Adapters:
- High speed USB Ethernet Adapter
• Sound, Video and Game Controllers:
- USB Audio Device
• USB Display Adapters
- Targus USB Video Adapter
• Monitor
- Targus USB Video Adapter
FAQ - DisplayLink
DisplayLink provides this support website to help answer questions. This may
answer any questions you may have.
http://www.displaylink.com/support/index.php
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