Table of Contents
Advertisement
770_UM_USA-28_05_08
28/05/08
Unable to receive incoming calls
•
Make sure your cellphone is switched on and connected to a network (check for
busy or unavailable networks)
•
Check your subscription status with your operator (credit, account status etc.)
•
Make sure you have not forwarded incoming calls (see page 29)
•
Make sure that you have not barred certain calls
The caller's name does not appear when a call is received
•
Check that you have subscribed to this service with your operator
•
Your caller has concealed his/her number
The sound quality of the calls is not optimal
•
You can adjust the volume during a call by means of the
•
Check the network signal strength indicator
I am unable to use the features described in the manual
•
Check with your operator to make sure that your subscription includes this
service
•
Make sure this feature does not require an Alcatel accessory
When I select a number from my directory, the number is not dialed
•
Make sure that you have correctly recorded the number
•
Make sure that you have selected the country prefix when calling a foreign country
I am unable to create a file in my directory
•
Make sure that your SIM card directory is not full; delete some files or save the files
in the phone's directory (i.e. your professional or personal directories)
My callers are unable to leave messages on my voicemail
•
Contact your network operator to check service availability
79
10:47
Page 79
I cannot access my voicemail
•
•
I am unable to send and receive messages MMS,Vox MMS
•
•
•
•
key
The
•
The << - >> icon is displayed
•
I have already entered 3 incorrect PIN codes
•
I am unable to connect my telephone to my computer
•
•
•
I am unable to download new files
•
•
•
•
The cellphone can't be detected by others via Bluetooth
•
Make sure your operator's voicemail number is correctly entered in "My
Numbers"
Try later if the network is busy
Check your cellphone's memory available as it might be full
Contact your network operator to check service availability and check MMS
parameters (see page 39)
Verify the server center number or your MMS profile with your operator
The server center may be busy; try again later
icon is displayed on my standby screen
You have too many SMS messages on your SIM card; delete some, or archive them
in your phone's memory
You are outside of the network coverage area
Contact your network operator to obtain the PUK code (Personal Unblocking
Key)
Install first of all Alcatel's PC suite
Use "Install the connection" and perform the installation
Check that your computer meets the requirements for Alcatel's PC Suite
installation
Check required/available memory
Delete some files
Select the MicroSD Card to store the files you downloaded
Check your subscription status with your operator
Make sure that Bluetooth is turned on and your cellphone is visible to other users
(see page 47)
80
Advertisement
Table of Contents
