• Make sure it is plugged in.
The unit does
not switch on.
• Press the POWER button located on the top of the Sound Bar,
and check to see if the POWER indicator turns on. The POWER
indicator is located on the front of the Sound Bar.
I have no sound.
• Press the VOL + button located on the top of the Sound Bar.
• Ensure the source you’ve selected is outputting audio. If you’re
using“audio out”from your TV, please ensure your TV is configured
to output audio (see TV’s menu settings).
• Ensure your AV connections are properly made (ensure you don’t
have any loose connections).
• Ensure you’ve selected the correct source (input) - the LEDs
located on the top of the Sound Bar will indicate the currently-
selected source (input).
• Please ensure you’ve removed the plastic sheet from the battery
compartment. If battery is weak, please replace the battery and
ensure the new battery is installed correctly.
• Please ensure there is nothing blocking the remote sensor on the
front of the Sound Bar.
AVC MULTIMEDIA (“AVC”) makes the following limited warranty. This limited warranty extend to
the original consumer purchaser and is limited to non-commercial use of the product.
one year Parts & labor Warranty
AVC products purchased in the United States are warranted to be free from defects in materials
or workmanship for a period of one year from the date of their original retail purchase. If the unit
fails to conform to this warranty, we will service the product using new or refurbished parts and
products, at AVC’s sole discretion.
During a period of one year from the effective warranty date, AVC will provide, when needed,
service labor to repair a manufacturing defect at its designated Service Center. To obtain warranty
service in the United States, you must first call our Customer Support Center at 1-800-506-5746
or 1-877-252-6873, during the hours listed in the box below. The determination of service will be
made by AVC Customer Support. PLEASE DO NOT RETURN YOUR UNIT TO AVC WITHOUT PRIOR
AUTHORIZATION. New or remanufactured replacements for defective parts or products will be
used for repairs by AVC at its designated Service Center for one year from the effective warranty
date. Such replacement parts or products are warranted for an additional one year from the date
of repair or replacement. The Customer will be required to ship the unit to the Service Center
indicated at the time Customer Support is contacted to make the necessary repairs. The customer
is responsible for all transportation charges to the service facility.
Packaging and Shipping Instruction
When you send the product to the AVC service facility you must use the original carton box and
packing material or an equivalent as designated by AVC.
(1) You must retain the original sale receipt to provide proof of purchase.
(2) These warranties are effective only if the product is purchased and operated in the U.S.A. or
(3) Warranties extend only to defects in material or workmanship, and do not extend to any
product or parts which have been lost or discarded, or damage to product or parts caused by
misuse, accident, improper operation or maintenance, or use in violation of instructions provided
with the product, or to product which has been altered or modified without authorization of AVC,
or to products or parts thereof which have had the serial number removed or changed.
out of Warranty
In the event your product requires repair after the limited warranty period has expired, please
contact our Customer Support Center at 1-800-506-5746, 1-877-252-6873 or www.RCAav.
Hours: Monday–Thursday: 9am–7pm, Friday: 9am–5pm, Saturday: 9am–NOON Eastern time.
Important: You are responsible for any transportation, shipping or insurance relative to the
return of product to our Product Returns Cente
All warranties implied by state law, including the implied warranties of merchantability and fitness
for a particular purpose, are expressly limited to the duration of the limited warranties set forth
above. With the exception of any warranties implied by state law as hereby limited, the foregoing
warranty is exclusive and in lieu of all other warranties, guarantees, agreements and similar
obligations of manufacturer or seller with respect to the repair or replacement of any parts. In no
event shall AVC be liable for consequential or incidental damages.
No person, agent, distributor, dealer or company is authorized to change, modify or extend the
terms of these warranties in any manner whatsoever. The time within action must be commenced
to enforce any obligation of AVC arising under the warranty or under any statute, or law of the
United States or any state thereof, is hereby limited to one year from the date of purchase. This
limitation does not apply to implied warranties arising under state law.
This warranty gives you specific legal rights and you may also have other rights, which may vary,
from state to state. Some states do not allow limitation on how long an implied warranty lasts,
when an action may be brought, or the exclusion or limitation of incidental or consequential
damages, so the above provisions may not apply to you.
For more information on other products and services, please visit our web site at www.RCAav.
Important: Also keep your “Bill of Sale” as proof of purchase.
Serial no ................................................................... Invoice no ..................................................................................
Date purchased ..................................................... Dealer name .............................................................................
FOR SERVICE AND REPAIR, PLEASE VISIT www.RCAav.com
Need more help?
Please visit online help at
Specifications and external appearance are subject to change without notice.
Printed in China