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ITI Commander 2000 Owner's Manual

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Security System

Owner's Manual
®
Interactive Technologies Inc.
2266 North 2nd Street
North St. Paul, MN 55109

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Summary of Contents for ITI Commander 2000

  • Page 1: Security System

    ® Security System Owner’s Manual ® Interactive Technologies Inc. 2266 North 2nd Street North St. Paul, MN 55109...

  • Page 2: S Ection

    Connect the affected equipment and the Panel receiver to separate outlets, on different branch cir- cuits. Consult the dealer or an experienced radio/TV technician for help. Commander and ITI are registered trademarks of Interactive Technologies, Inc. Magic Key is a trademark of Interactive Technologies, Inc. Energizer is a registered trademark of Eveready, Inc.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS 1– ECTION ......... 5 NTRODUCTION How the System Works .
  • Page 4 4– ECTION ......27 DVANCED YSTEM PERATIONS Arming with No Alarm Delay (NO DELAY) ....... . . 27 Bypassing Normally Armed Sensors (BYPASS) .

  • Page 5: Section 1- Introduction

    1 – INTRODUCTION Congratulations on your selection of the Commander 2000 security system! This system is designed to provide you with years of dependable service. This manual includes step-by-step instructions for the proper use of your security system. Read this manual before you begin using your system.
  • Page 6 Figure 1. Typical System Components...

  • Page 8: Panel

    Panel The panel is your security system’s most vital component (see Figure 2). It per- forms four main functions: Lets you operate the system and set system options. Provides you with feedback from the system through indicator lights, voice messages, and status and alarm beeps. Receives signals from wireless sensors and wireless touchpads throughout the premises.

  • Page 9: Wireless Touchpads

    NOTE: The Energy Saver option, shown on button 5 of the Hand- held and Wall-Mount Wireless Touchpads, is not available with the Commander 2000. Sirens Sirens create two types of sounds, which alert you to the following: Alarm conditions...

  • Page 11: How The System Communicates To You

    S E C T I O N 2 – HOW THE SYSTEM COMMUNICATES TO YOU This section describes how your security system uses indicator lights, alarm sounds, status beeps, and voice messages to communicate system information to you. Panel Indicator Lights The indicator lights on the panel provide system status information.

  • Page 12: Alarm Sounds

    Alarm Sounds Exterior and interior sirens make three alarm sounds on the premises (see Table 2). Fire alarms take precedence over auxiliary/medical alarms, which in turn take precedence over police alarms. Table 2. Siren Alarm Sounds Siren Type Description of Siren Sounds Fire Alarm Steady tone Police Alarm...

  • Page 13: System Status Beeps

    System Status Beeps The panel speaker and interior sirens provide system feedback by sounding status beeps. Table 3 describes the status beeps you may hear from your panel. Table 3. Understanding Status Beeps Type Pattern Indicates 1 beep System disarmed to level 1. Arm- System armed to level 2, or armed to level 2 and exit delay 2 beeps...

  • Page 14: Voice Messages

    Voice Messages The panel speaker announces voice messages of system and sensor information. These messages are described as they are encountered throughout this manual.

  • Page 15: Basic System Operations

    S E C T I O N 3 – BASIC SYSTEM OPERATIONS This section describes how to perform the basic system operations, including: using access codes, entering and exiting the premises, turning the system on and off, and activating emergency alarms. Using Access Codes An access code is a four-digit number that lets you operate the system and prevents unau- thorized use of the system.

  • Page 16: Temporary Access Code

    access code each time you change your primary access code. Temporary Access Code The temporary access code allows you to perform all system commands except changing access codes and bypassing sensors directly. The system allows you to have one temporary access code. You might give the temporary access code to a babysitter or other service personnel.

  • Page 17: Entering And Exiting Premises

    Entering and Exiting Premises While the system is armed, delay times let you enter or exit through designated delay doors without causing an alarm. A delay door is any door that is assigned a delay time. If you activate any sensor before you open the delay door, an instant alarm sounds. When entering the armed premises, you must disarm the system within the entry delay time.

  • Page 18: Arming And Disarming Your System

    Arming and Disarming Your System This section describes levels of security and how to arm and disarm the system. Turning System Off Use level 1 ( ) to turn the system off when entering the premises with the sys- tem armed to level 2 or 3 and when canceling an accidental alarm. Level 1 dis- arms your perimeter and interior sensors.
  • Page 19 To disarm the system from a Keychain Touchpad: Enter the premises through a delay door when the system is armed to level 2 or 3. The panel and interior sirens sound entry delay beeps for the entire delay or until you disarm the panel. You must disarm the system before the delay time expires or an alarm occurs.

  • Page 20: Turning System On (Stay And Away)

    Hold the Key steady in the slot until the panel and interior sirens sound an arming level beep and the panel announces, If any Alarm system is OFF. alarms occurred, the panel announces the sensors that were activated. Figure 3. Inserting the Magic Key into the Slot Press the button to find out if there are any system problems.
  • Page 21 To arm the system from the panel or a Handheld Touch- pad: Close all perimeter doors and windows. Check to see that the panel’s READY light is on or blinking. or– If the READY light is not on or blinking, press the STATUS button to learn if there are any system problems.

  • Page 22: Activating Emergency Alarms

    NOTE: Depending on programming, a Keychain Touchpad may arm your system to the next higher arming level or directly to level 3 NO DELAY. Exit the premises within the delay time, if you are leaving. When the delay time expires, the panel and interior sirens sound two or three more beeps.

  • Page 23: Police, Fire, And Auxiliary/Medical Alarms

    Table 4. A comparison of the alarm types Where you can activate the What the alarm activates alarm From From a From a Monitoring Interior Exterior Alarm type Handheld Keychain service sirens sirens panel Touchpad Touchpad action POLICE Police alarm FIRE Fire alarm AUXILIARY/...
  • Page 24 The emergency buttons are active in all security levels. The system recognizes the emergency buttons as sensors (see Table 5). Table 5. Emergency Button Sensor Numbers Emergency Sensor Number Button POLICE FIRE AUXILIARY To activate a police, fire, or auxiliary/medical alarm from the panel: Press and hold both emergency buttons at the same time, for at least 3 seconds.

  • Page 25: Silent Duress Alarm

    Silent Duress Alarm If you are in a life-threatening situation (for example, if you enter the premises and find an intruder inside), you can enter the duress code instead of an access code while arming or disarming the system. The duress code causes the panel to send a silent duress alarm to the monitoring service.

  • Page 27: Advanced System Operations

    S E C T I O N 4 – ADVANCED SYSTEM OPERATIONS This section describes how to perform the more advanced system operations, including: arming with no alarm delay, bypassing normally armed sensors, using the chime feature, controlling lights, and using and programming the Magic Key. Arming with No Alarm Delay (NO DELAY) The No Delay feature is used when you want an alarm to sound immediately when a sen-...

  • Page 28: Bypassing Normally Armed Sensors (Bypass)

    Press the Arm button, then press the Star button and hold until the light blinks. The Panel’s STAY or AWAY light turns on, and the Panel and interior sirens sound arming level beeps. The NO DELAY light turns on, and the Panel and interior sirens sound arming level beeps again.

  • Page 29: Using The Chime Feature (Chime)

    Press the Arm button again. Depending on which level you arm to, the panel’s STAY or AWAY light turns on, the panel and interior sirens sound two or three beeps, and the panel announces, Sensor [sensor #] bypassed NOTE: The indirect bypass procedure cannot be used in UL listed installa- tions.

  • Page 30: Controlling Lights (Lights)

    Controlling Lights (LIGHTS) X-10 Lamp Modules allow your system to turn lights on and off. X-10 Lamp Modules can control any incandescent lights that plug into an outlet. LIGHTS Panel Light Control The Panel instructs the X-10 Lamp Module to control lights as follows: During a fire alarm, lights turn on and remain on until the security level changes or after 12 hours with no system status change.

  • Page 31: Using And Programming The Magic Key

    Using and Programming the Magic The Magic Key feature allows you to quickly change the arming level of your system from the panel without entering an access code and arming level. If you insert the Key into the panel’s key slot while the system is armed to level 2 or 3, the panel disarms to level 1. If you insert the Key later, the panel rearms to level 2 or 3, respectively.

  • Page 32: Magic Key Voice Messages

    NOTE: You must reprogram the Magic Key whenever you change your primary access code. To program Magic Key for temporary access: Enter primary ACCESS CODE + STATUS + 7 + new temporary ACCESS CODE. The panel announces, [new temporary access code] OK NOTE: You can enter your current temporary access code in place of a new temporary access code if you do not want to change your...
  • Page 33 Activate an alarm Turn system-controlled lights on and off. (See also "Controlling Lights (LIGHTS)" on page 30.) Bypass sensors indirectly. (See also “Bypassing Normally Armed Sensors (BYPASS)” on page 28.) To arm the system from a Keychain Touchpad: Close all perimeter doors and windows. Check to see that the panel’s READY light is on or blinking.
  • Page 34 To disarm the system from a Keychain Touchpad: Enter the premises through a delay door when the system is armed to level 2 or 3. The panel and interior sirens sound a two- or three-beep sequence, with a one-second pause between sequences. The beeping lasts for the entire delay or until you disarm the panel.

  • Page 35: Checking The System Status (Status)

    To turn controlled lights on or off from a Keychain Touchpad: Press the Light button and hold until the light blinks. The Panel announces, . Controlled lights turn on or off, depending on the current setting. Checking the System Status (STATUS) Whenever you disarm the system or experience system problems, check the system’s sta- STATUS tus.

  • Page 36: Checking For Alarms

    Table 7 shows a few system status messages that may be announced. Table 7. Status Voice Messages and Their Meanings Voice Message Meaning Alarm system is OFF, system battery is OK, All sensors are closed, no system problems exist, AC power is OK. and system is in level 1.

  • Page 37: Adjusting Panel Speaker Volume

    Adjusting Panel Speaker Volume The panel has eight volume levels to choose from. Alarm sounds and alarm messages are always at full volume. To adjust panel speaker volume: Press COMMAND and hold until the desired volume is heard. The panel announces, Hello...

  • Page 39: Maintaining Your System

    S E C T I O N 5 – MAINTAINING YOUR SYSTEM Follow these maintenance procedures to help keep your system reliable and trouble-free. Required System Tests It is important that you check the system status and perform phone and sensor tests weekly.
  • Page 40 Enter ACCESS CODE + 8. The panel and interior sirens sound one long beep, and the panel announces, Phone test is ON. The system returns to level 1 when the phone test is complete. The panel announces, Phone test is OK, Alarm system is OFF. If the panel announces, Phone test failure, Alarm system is OFF, make sure the panel...

  • Page 41: Replacing Panel Backup Batteries

    Table 9. How to Activate Sensors During Sensor Test ‡ Sensor Action Open the secured door or window, and reclose it Door/Window after it beeps. Apply ice or freeze spray to the sensor for about 45 Freeze seconds. Do not let the sensor get wet. †...
  • Page 42 CAUTION: The panel may be damaged if the wrong batteries are installed. Make sure the batteries are all the same type and part number. NOTE: Use only the following batteries: Alkaline: Eveready E91, Duracell MN1500, Panasonic AM3X NiCd: Panasonic P-70 AAS or P-60AA, Sanyo N-600-AA To replace the panel’s backup batteries: Enter ACCESS CODE + 1...
  • Page 43 CAUTION: To avoid the risk of personal injury, equipment damage, and battery failure, only install the battery type that the tab indicates. OWER EADY ELAY ROUBLE NiCd ALKALINE 8333G48A.DS4 Figure 6. Tab Indicates Battery Type Installed Remove the batteries from the battery bucket. Insert appropriate new batteries in the order and direction shown in Figure 7.

  • Page 44: Replacing Smoke Sensor Batteries

    battery installation. If the batteries are installed correctly, contact your security con- sultant. NOTE: If NiCd batteries are not fully charged, it may take up to 24 hours for the system to fully recharge the batteries and clear the low battery warning.

  • Page 45: Troubleshooting Your System

    S E C T I O N 6 – TROUBLESHOOTING YOUR SYSTEM Table 10 provides basic troubleshooting information. Table 10. Troubleshooting Your System Problem Solution Access Code Cannot remember access code. Contact your security consultant. Arming/Disarming System won’t arm. • If arming to level 2, make sure all monitored perimeter doors and windows are closed.
  • Page 46 Table 10. Troubleshooting Your System Problem Solution Magic Key Temporary Access Magic Key Use has expired. Reprogram Magic Key. does not disarm system. Lights Light using X-10 Lamp Module Check light bulbs. doesn’t work. Check that light switch on lamp is turned ON. Make sure lamp is plugged into an X-10 Lamp Module.
  • Page 47 Table 10. Troubleshooting Your System Problem Solution Smoke Sensor Beeps once every minute. Batteries are low. Replace the smoke sensor batteries. Telephone Telephone doesn’t work. Disconnect panel from phone jack. If the telephone works, contact your security consultant. If telephone still doesn’t work, the system is OK;...

  • Page 49: Planning For Emergencies

    S E C T I O N 7 – PLANNING FOR EMERGENCIES To protect yourself and others on the premises, create a map of the premises. Develop a plan for various emergencies, and practice your emergency plans. Figure 8 is an example of a floor plan.
  • Page 50 Figure 8. Floor Plan Example...

  • Page 51: Floor Plan

    Floor Plan Use the space provided (Figure 9) to draw your floor plan and indicate where all system components and sensors are located. Figure 9. Draw a Floor Plan of the Premises...

  • Page 53: Alarm System Notice

    A P P E N D I X A – ALARM SYSTEM NOTICE Alarm System Limitations Not even the most advanced alarm system can guarantee protection against burglary, fire, or environmental problems. All alarm systems are subject to possible compromise or fail- ure-to-warn for a variety of reasons.

  • Page 55: Glossary

    GLOSSARY access code A four-digit number that you must enter to control the security system. alarm A Panel condition that occurs when a sensor is tripped, if the sensor is active in the current arming level that the system is set to. To turn on intrusion detection.
  • Page 56 Keychain Touchpad Miniature two- or four-button wireless touchpads that control basic system functions nor- mally performed from the Panel or a wireless touchpad. The built-in light blinks when the Keychain Touchpad has transmitted a signal. Magic Key A dime-sized programmable disk. You use the Panel to program the Magic Key for pri- mary or temporary access privileges.

  • Page 57: Index

    INDEX – 27 with No Delay – 28 with sensor bypass AC power – 13 arming level beeps see power – 24 AUXILIARY button access code auxiliary/medical alarm – 15 defined activating – 15, 45 if you forget – 24 using COMMAND button –...
  • Page 58 – 45 troubleshooting – 28 BYPASS button emergency alarm see alarm – 49, 50 planning for changing – 17 entering/exiting the premises – 15 primary access code – 13 entry delay beeps see also battery, installing/replacing escape plan – 16 temporary access code see floor plan checking...
  • Page 59 – 33 Keychain Touchpad voice messages – 24, 34 – 32 activating an alarm using Failure, good-bye – 32 arming Invalid, try again – 33 – 32 with no alarm delay time Memory OK – 27 – 32 with No Delay when to reprogram –...
  • Page 60 – 35 POLICE button status – 24 – 40 description of test – 46, 47 troubleshooting power – 8 wireless – 39 failure – 18, 20, 24 24-hour see also battery – 46 troubleshooting silent duress alarm activating – 11 POWER indicator lights –...
  • Page 61 – 5 – 14 components defined – 39 – 32 maintaining for Magic Key – 13 – 36, 39 status beeps for system status – 39 – 37 testing status volume control – 37 system battery volume control see battery wireless –...

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