Page 1: Table Of Contents
This document describes the basic procedures necessary for an experienced installer to install, set ™ up, and program an UltraGard Security System. [Check with your central station to verify they have updated their CS-4000 with version 6.0 or later soft- ware, for full UltraGard support.]...
Page 2 Contents Viewing or Programming the User-Programma- ble System Settings 18 The Duress Code 19 Adjusting the Alphanumeric Touchpad Display Brightness 20 Requesting CS-4000/Downloader Program- ming 20 Installing Line Carrier Devices 21 Installing and Programming the Wireless Interior Siren (WIS) 21 Setting the WIS DIP Switches and Installing the Battery 21 Connecting an External Siren to the WIS 22...
Page 3 Notices This manual may refer to products that are announced but are not yet available. FCC Notices This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 4 100.” L ´ Indice de charge de cet produit est ____________. Trademarks ITI is a registered trademark of Interactive Technologies, Inc. UltraGard is a trademark of Interactive Technologies, Inc. X-10 is a registered trademark of X-10 (USA), Inc.
Page 5: Special Installation Requirements
Special Installation tion for more information. Requirements For 24-hour backup, external power drain is limited to 150 mA continuous using the heavy duty 6.5AH battery. Residential Burglary Alarm System Unit This security system can be used as a fire warning (ULC-S309) system, an intrusion alarm system, an emergency no- Basic system as described in appendix F for UL-listed...
Page 6: Determining The Panel Location
Installing the System Determining the Panel Running Wires to the Panel Location Location Before permanently mounting the panel, determine Once you have determined the ideal panel location, panel location using the following guidelines: run any necessary wires to that location, including: •...
Page 7: Installing The Panel Antennas
Installing the System Make sure enclosure is level and mark the loca- tions of the two mounting holes and two keyhole mounting holes. Remember to leave room for the ANTENNAS panel antennas, which extend 9 inches above the top of the enclosure. 5.
Page 8: Switches
Installing the System Setting the Optional Energy unit number assigned is to more than one device. Su- perBus devices cannot share the same unit number. Saver Module (ESM), Hardwire Input Module (HIM) and Hard- UNIT NUMBER 0 wire Output Module (HOM) Unit Number DIP Switches UNIT NUMBER 1 UNIT NUMBER 2...
Page 9: Powering Up The Panel
Installing the System To install (or replace) the backup battery: The green power LED on the panel turns on. 1. Make sure the panel power switch is OFF and Interior sirens and piezos sound one beep and in- that the transformer is unplugged from the outlet. terior speakers announce the message Alarm sys- While AC power is applied to the panel, the tem is off.
Page 10: Programming The Panel
Programming the Panel 2. Press STATUS + STATUS on the alphanumeric touchpad for a long system status display and PROGRAM MODE voice message. Note DELETE User-programmable system setting 77 (Quiet Exit) must be TEXT off for voice sounds to be announced. (See Viewing or Pro- gramming the User-Programmable System Settings.) EXTENDED PROGRAM...
Page 11: Clearing Memory
Programming the Panel • Programming the house code • Programming the freeze and set temperatures Table 1 Alphanumeric Touchpad • Programming the touchpad options Programming Button Functions • Programming the Audio Verification Module mode, time-out, and access code Button Programming Function •...
Page 12: Deleting Sensor Text
Programming the Panel To enter program mode: TEXT DONE is displayed. 1. Open and remove the panel door. 4. Press FIRE to exit. 2. Set the panel PROGRAM/RUN switch to PRO- GRAM (down). Programming Sensor Text Alphanumeric touchpads display PROGRAM MODE and interior speakers, sirens, and piezos sound six beeps every minute as a reminder that the panel is in the program mode.
Page 13: Adding (Learning) Wireless Sensors
30 seconds, until tes t alarm ber displayed is OK or enter another number begins sounding. from 01 to 76, and then press COMMAND System Sensor 2300RF ITI Wit h sensor removed from base, again. press the test button for at least 1 second.
Page 14: Adding (Learning) Hardwire Sensors
Programming the Panel 9. Press FIRE to exit. Proceed to your next pro- On hardwire zones containing multiple sensors, only one sensor per zone needs to be added (learned) into panel gramming task. memory. 10. If you are finished programming, switch the panel PROGRAM/RUN switch to RUN (up).
Page 15: Programming Upper Sensors
Programming the Panel 6. Press FIRE to exit. Note We recommend that you do not change feature numbers that default ON. Factory default settings will work for most Note applications. Sensor text is not deleted when its sensor is deleted. Use the settings recorded in table D.8 when program- ming optional feature numbers.
Page 16: Programming Panel Configuration Options
Use the panel configuration settings you recorded in table D.5 to program the system. Note Phone format must be set to “ITI” for the panel to correctly communicate with the ITI ToolBox Downloader. Programming the Primary 4. Press COMMAND and the display reads SET [selected format] OK.
Page 17: Programming The Siren Time-Out
Programming the Panel Programming the Siren To program an install code: 1. In PROGRAM MODE, press BYPASS until the Time-out display reads INSTALL CODE. 2. Press COMMAND to display INSTALL - ****. 3. Enter any four digits from 0001 to 9998. The siren time-out determines how long sirens sound Note an alarm condition, if no one is present to disarm the...
Page 18: Programming The Entry Delay
Programming the Panel Programming the Entry Delay Programming the Exit Delay The entry delay determines the time a user has to enter The exit delay determines how much time system us- the premises and disarm the system, before it goes ers have to leave the premises through a designated into alarm.
Page 19: Programming The House Code
Programming the Panel Programming the House Code 5. Press FIRE to exit. The Energy Saver Module set (readout) temperature The house code is a three digit number used to com- setting lets you adjust the module to match the on-pre- municate panel signals to line carrier devices such as mises thermostat.
Page 20: Programming The Touchpad Unit Number
Programming the Panel Programming the Touchpad To change the alphanumeric touchpad unit num- ber: Unit Number 1. In PROGRAM MODE, press BYPASS until TOUCHPAD OPTIONS is displayed. 2. Press COMMAND. Display reads UNIT NUM- The touchpad unit number lets the panel identify spe- BER.
Page 21: Programming Touchpad Key Beeps
Programming the Panel Programming Touchpad Key 2. Press COMMAND to display AVM MODE - [present AVM mode number]. Beeps 3. Enter the desired two-digit AVM mode number: 01 - One-ring 02 - One-ring Silent The touchpad key beeps option determines whether 03 - Instant key-press sounds are heard from a specific touchpad.
Page 22: Programming Hom Points
Programming the Panel Programming HOM Points Programming the Time Zone The optional HOM (Hardwire Output Module) has 4 The TIME ZONE menu option is used to set the time programmable output points that can be used to acti- zone where the panel is installed. vate other devices, based on the system event (alarm, trouble, etc.).
Page 23: The Duress Code
Programming the Panel Use the settings recorded in appendix D, table D.6, Note See table D.6 in appendix D for access code number de- when programming user-programmable system set- faults and restrictions. tings. To delete a secondary or arm/disarm code, enter the same number as the primary code.
Page 24: Adjusting The Alphanumeric Touchpad Display Brightness
The alphanumeric touchpad vacuum fluorescent (blue/green) display brightness and LCD (silver/ To initiate an ITI ToolBox download session: black) display background brightness is adjustable. 1. Contact your download station and ask the oper- (Display brightness on touchpads having LED (red) ator to prepare to download to the panel.
Page 25: Installing Line Carrier Devices
Installing Line Carrier Devices Installing Line Carrier Devices TERMINALS FOR WIRING OPTIONAL This section describes how to install the following HARDWIRE line carrier wireless devices: EXTERIOR SIREN • Wireless Interior Siren (WIS) (13-046) • X-10 Lamp Module Notes The Class II Line Carrier Power Transformer (60-678) is re- BATTERY COMPARTMENT quired for line carrier device operation.
Page 26: Connecting An External Siren To The Wis
Installing Line Carrier Devices Programming the WIS House • 3 OFF, 4 ON—The WIS internal piezos and external siren produce high-volume status tones. Code Use this setting when status tones need to be heard in remote areas, inside and outside of the premises.
Page 27: Testing The System
Testing the System To install X-10 Lamp Modules: Note While the sensor test is a valuable installation and service 1. Plug the lamp cord into the bottom of the lamp tool, it only tests sensor operation for the current conditions. module.
Page 28: If A Sensor Fails The Sensor Test
Saver Module. If sirens do not beep when a sensor is tripped, use an ITI RF Sniffer (60-401) test tool to verify that the sen- To test the Energy Saver Module: sor is transmitting. Constant beeps from the RF Sniff- 1.
Page 29: Testing The Hardwire Input Module (Him)
Testing the System Testing the Hardwire Input If the alphanumeric display continues to read 1- OFF and the 1 is flashing, you must enter the in- Module (HIM) stall code (four digit install access code) to get the panel into the program mode. The alphanumeric display should read PRO- GRAM MODE and the red HOM LED should be To test the optional Hardwire Input Module:...
Page 30: Testing Phone Communication
Testing the System will turn off in 5 minutes. Unit 2 light should To test communication with the central station: blink once to indicate arming Level 1-Off. All 1. Call the central station and tell the operator that remaining lights should be unaffected. you will be testing the system.
Page 31: Appendix A: Command Summary
Appendix A: Command Summary Appendix A: Command Summary This appendix contains a summary of all system user commands and what each command does. For operating command details refer to the Security and Home Automation Owner’s Manual. User Operating Command Summary Table A.1 provides a description of all commands for operating the system.
Page 32: System Settings (User-Programming) Command Summary
Appendix A: Command Summary Table A.1 Summary of User Operating Commands (Continued) Action Command Short Command Voice Message Confirmation Review long panel CODE + STATUS + 1 STATUS + STATUS Hello alarm system is... (see Owner’s status ...Good- Manual for possible messages) bye.
Page 33: Appendix B: Troubleshooting
Appendix B: Troubleshooting Appendix B: Troubleshooting This appendix contains a summary of system troubleshooting suggestions. Table B.1 Troubleshooting System Problems Feature Problem Solution Access Code Customer cannot remember access code(s). 1. Check your records to see if you have the customer’s access code(s) on file.
Page 34 3. Verify with the central station operator that the correct receiver line phone number is programmed into the panel. Reprogram the phone number and retest, if necessary. 4 Verify that the correct phone format (ITI or 4/2) is being used. 5. Replace faulty RJ-31X/CA-38A Jack. 6. Replace faulty DB-8 Cord.
Page 35 Appendix B: Troubleshooting Table B.1 Troubleshooting System Problems (Continued) Feature Problem Solution Hardwire Alphanumeric Touchpad (Continued) Touchpad displays ********** ’ and does not respond to buttons. 1. Reset the touchpad by switching into and out of program mode. Switch the panel PROGRAM/RUN switch from RUN to PROGRAM. Enter the four-digit install code if panel has been preprogrammed with one using a working touchpad or telephone.
Page 36 Appendix B: Troubleshooting Table B.1 Troubleshooting System Problems (Continued) Feature Problem Solution 1. Some panels and panel versions do not “read” the HOM’s built-in tamper input status. Connect the HOM tamper switch to a panel or HIM zone input. One output stays activated. 1.
Page 37 Appendix B: Troubleshooting Table B.1 Troubleshooting System Problems (Continued) Feature Problem Solution See X-10 Lamp Modules feature in this table. Panel Panel does not power up. Panel LED is off and alphanumeric touchpad display is dark. 1. Check that panel power switch is on. 2.
Page 38 Appendix B: Troubleshooting Table B.1 Troubleshooting System Problems (Continued) Feature Problem Solution Panel power LED is flashing, and after pressing STATUS the touchpad indicates AC power failure . (Panel continues to operate from backup battery.) 1. Check the AC circuit breaker to be sure the circuit is live. 2.
Page 39 Appendix B: Troubleshooting Table B.1 Troubleshooting System Problems (Continued) Feature Problem Solution Press STATUS for an indication of the problem. Doing a status or disarm (level 1) dis- ables the trouble beeps for 10 hours. Wireless Interior Siren (WIS) No sound or LED activity from the siren. 1.
Page 40 Appendix B: Troubleshooting Table B.1 Troubleshooting System Problems (Continued) Feature Problem Solution Light fixtures controlled by the X-10 Lamp Module are not working. 1. Check that the lamp has a working bulb and that the lamps switch is on. 2. Confirm the lamp’s operation at a working outlet. 3.
Page 41: Appendix C: Programming Tables
Appendix C: Programming Tables Appendix C: Programming Tables This appendix contains tables for selecting sensor group numbers and X-10 Lamp and Appliance Module house and unit codes. Table notes appear at the bottom of the table, on the next page. Table C.1 Sensor Group Characteristics Active Name...
Page 42 Appendix C: Programming Tables Table C.1 Sensor Group Characteristics (Continued) Active Name Application Alarm Delay Restoral Supervisory Chime Report Levels √ √ Delayed PIR motion sensors that initiate a delay Police Standard Interior before going into alarm. Local 24-hour local alarm zone protecting Police Instant √...
Page 43 Appendix C: Programming Tables Table C.2 Sensor Text Numbers Text Text Text Text Null Floor Shock Freeze Side Front Sliding Gallery Smoke Garage Sound Hall South Heat Stairs Kitchen Laundry West Level Window Area Library Attic Living Basement Main Bathroom Master Bedroom Bottom...
Page 44 Appendix C: Programming Tables Table C.3 X-10 Lamp and Appliance Module House Code Settings X-10 Corresponding Panel House Codes Codes 239 255 † * Default setting. † This house code is reserved for demo panels only.
Page 45 Appendix C: Programming Tables Table C.4 X-10 Lamp and Appliance Module Operation Appliance Lamp Module Lamp Module Lamp Module Condition Module Unit Unit No. 1 Unit No. 2 Unit Nos. 3–9 Nos. 3–9 On Arming to Level 1-Off Unchanged if ini- 1 Blink Unchanged Unchanged...
Page 46: Appendix D: System Planning Worksheets
Sensor 60-586 Superbus Alphanu- 75 mA 60-461* Learn Mode Shock Sensor meric Touchpad 60-459* Learn Mode Sound Sensor (ITI) 60-620 Superbus Energy 10 mA 60-462* Learn Mode Glass Guard Sensor Saver Module (ESM) 60-506 Learn Mode System Smoke Sen-...
Page 47 Appendix D: System Planning Worksheets Table D.4 Sensor Groups and Locations Table D.4 Sensor Groups and Locations Group Type and Location Group Type and Location...
Page 48 Setting Unit Output Point Configuration Number Primary Phone 2 to 18 digits, – Number incl. pauses Phone Format - ITI - 4/2, 1400Hz† - 4/2, 2300Hz† Siren Time-out 01–30 min. 4 min. Install Code 0001–9998 or **** ****(blank) Account Number 00000–99999 00–000...
Page 49 Appendix D: System Planning Worksheets Table D.7 System Settings (Continued) Table D.7 System Settings Feature Choices Setting Feature Choices Setting ES Low (ESM) 45-89 ° F (50 °) System Setting (default) ES High (ESM) 46-90 ° F (90 °) Arm Code 0001–9998 Quiet Exit ON or (OFF)
Page 50 Events Report If on (and panel is set up for ITI phone format), the panel automatically reports to the CS when 28 events are accumulated in the event buffer. If off, the panel doesn’t report but still accumulates events in the buffer.
Page 51 Appendix D: System Planning Worksheets Table D.9 Feature Numbers Feature Name Description Default Setting Remote Phone Access On enables, off disables remote phone access. Works in conjunction with feature F01 below. Off-premises accessing must be done with primary access code. Ring Twice–Hang-up–...
Page 52 Appendix D: System Planning Worksheets Table D.9 Feature Numbers (Continued) Feature Name Description Default Setting Downloader Access On enables, off disables remote downloader station programming. Enable (Same as option 88 in User-Programming menu.) Telephone Panics On enables, off disables phone button panics and upper sensors 80, 81, and 82 are not generated from the telephone.
Page 53 Up to 14 digits, including *,#, (none) (Secondary and D. phone number) PMODE (Phone 0 (ITI and 4/2 formats) - All Dialer Mode) reports to phone 1. Phone 2 not used. 1 (ITI and 4/2 formats) - All reports to phone 1. Phone 2 used if other attempts fail.
Page 54: Appendix E: Panel Connections And Wiring
Appendix E: Panel Connections and Wiring Appendix E: Panel Connections and Wiring This appendix contains a description of the control panel terminal connections, wire recommendations, and a typical system wiring diagram (figure E.1, last page of document). Refer to appendix F for UL requirements. Table E.1 Panel Terminal Strip 1 Connections Terminal Name...
Page 55 Appendix E: Panel Connections and Wiring Table E.1 Panel Terminal Strip 1 Connections (Continued) Terminal Name What It’s Used for + INT SIREN Positive (+) side of interior siren connection. 12 VDC@100 mA maximum. Other side to - INT SIREN terminal 18. Connect multiple piezos in parallel. A 1N4001 diode (in series) is required at each piezo location.
Page 56 Appendix E: Panel Connections and Wiring Table E.3 Wire Recommendations Minimum Maximum Maximum Device Type Gauge Length (feet) Resistance AC Power Transformer Stranded – Earth Ground Solid or stranded – Superbus Devices (Touchpads, Stranded – ESM, HIM, etc.) Stranded 1,000 Hardwire Zones and Devices Stranded (See resis-...
Page 57: Appendix F: Ul Requirements
Appendix F: UL Requirements Appendix F: UL Requirements This appendix contains a description of the requirements for UL-listed systems and a UL-listed system wiring diagram. This section describes the minimum system configurations for UL-listed Grade A (supervised) sys- tems. Also refer to the other appendices for proper programming and other compatible sensors. Basic System All UL-listed systems require the following basic components.
Page 58 Appendix F: UL Requirements The smoke detector installation shall adhere to the following: A s m o k e d e t e c t o r s h o u l d b e l o c a t e d o n e a c h l e v e l . Bedroom Bedroom Living...
Page 59 Appendix F: UL Requirements Home Health Care Signaling Equipment (UL 1637) Basic system as described above plus: • Water-Resistant Panic Sensor (60-578-10-95) The following wireless sensors and hardwire devices may be used in a UL-listed system: Part No. Description Wireless Sensors 60-362 Learn Mode Door/Window Sensor 60-409...
Page 60 Appendix F: UL Requirements The following Sensor Groups are not to be used as a primary protection circuit for UL-listed systems and are for supplementary use only: Name Extended Enty/Exit Delay Twice Extended Delay Instant Interior Instant Interior Instant Interior Delayed Interior Delayed Interior Local Instant Auxiliary...
Page 61 Appendix F: UL Requirements The Feature Numbers shall be programmed as follows: Sensor Name Required Setting Low Battery Reports Alarm Restoral Reports Low Battery Restoral Reports Alarm Verification Trouble Beeps Disable Audio Verification Module (AVM) Enable Immediate Trouble Beeps Smoke Verification Interior Siren Verification Demo Kit Mode 4-Hour Trouble Timer...
Page 62 Appendix F: UL Requirements...
Page 63 Figure E.1 Typical System Wiring Table E.4 System Wiring Notes NOTES 2 & 7: SLIM LINE HARDWIRE NOTE1: AUDIO VERIFICATION MODULE, 60-677 NOTE 2: HARDWIRE INTERIOR SIREN, 60-278 INTERIOR SIREN AND PIEZO, 60-483-01 A maximum of two Audio Verification Modules are allowed. Wire multiple speakers in series and the remaining (power and microphone) wires in parallel.
Page 64 AC receptacle controlled by a switch. AC power must not be interrupted. Do not short BLACK ITI PART NO. 07-001 DIODE the transformer outputs together. The transformer contains an internal fuse that will permanently disable the (LOCATE AT SIREN) output if shorted.

ITI UltraGard Installation Instructions Manual

Special Installation Requirements

Installing the System

Programming the Panel

Contents

Installing Line Carrier Devices

Testing the System

Appendix A: Command Summary

Appendix B: Troubleshooting

Appendix C: Programming Tables

Appendix D: System Planning Worksheets

Appendix E: Panel Connections and Wiring

Appendix F: UL Requirements

Quick Links

Installation Instructions

Related Manuals for ITI UltraGard

Summary of Contents for ITI UltraGard

Table of Contents