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Troubleshooting - Pure Water 100 Series Owner's Manual

Water dispenser

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TROUBLESHOOTING

WARNING:
Always turn off dispenser and unplug from power outlet before inspecting or starting
any maintenance.
WATER IS LEAKING
• Bottle may have a leak. Remove and install new bottle.
WATER DOES NOT FLOW FROM DISPENSER
• Make sure bottle is not empty; if empty, replace bottle.
• Make sure to push down on faucet fully.
• Inspect to see if there is a pinhole in the bottle; if so, replace bottle.
• Check valve on SPILL-PROOF dispenser insert; make sure it is allowing air into the reservoir.
WATER TASTES BAD
• Dispenser may need to be cleaned (see CLEANING AND SANITIZING).
WATER NOT HOT OR COLD ENOUGH
• Check to make sure dispenser is plugged in and the switch is turned on.
• Test electrical outlet by plugging in another electrical device to ensure outlet is working properly.
• A fuse may be blown or the circuit breaker may be tripped; if needed, replace fuse or reset breaker.
• Dispenser may be placed in direct sunlight or may be too close to a heat source; try moving dispenser into a cool shaded area.
• Cold temperature control: thermostat is set to deliver water at approximately 50 º F (10 º C).
• Hot temperature control: non-adjustable thermostat is set to deliver water at approximately 180 º F (82 º C).
DISPENSER IS NOISY
• Make sure the dispenser is on a level floor or counter strong enough to support it when fully loaded.
• It is normal for the bottle to make a gurgling noise as water fills the tank.
• It is normal for the dispenser or water bottle to shake when the cooling system cycles off.
• Some operating noise from the compressor and hot tank is normal.
PARTICLES FLOATING IN WATER
• Dispenser may need to be cleaned (see CLEANING AND SANITIZING).
• Always ensure label is fully removed from bottle cap before placing on dispenser.
• Call your water service provider if problem persists.
DISPENSER NEEDS TO BE STORED
• Always drain water completely using the hot tank drain located on the back of the dispenser before shipping or storing.
TO PROPERLY DISPOSE OF YOUR DISPENSER
• Your old dispenser may have used a regulated refrigerant in its cooling system. These refrigerants are believed to harm
stratospheric ozone. If you are throwing away your old dispenser, make sure the refrigerant is removed and recovered for
proper disposal by an EPA-certified technician. If you intentionally release this refrigerant, you can be subject to fines and
imprisonment under provisions of environmental legislation.
IMPORTANT:
The customer acknowledges that water, like other liquids, can cause damage to surfaces.
The customer takes full responsibility for placing the dispenser within a residence or business
and acknowledges that failure to address drips, leaks or spillages is at the customer's risk.
WARNING:
The Limited 1-Year Warranty and Underwriters' Laboratory and CE listings for the dispensers
are invalidated if any alterations, modifications, or use or misuse in combination with any other machines
or devices is deemed to be the source of any claim. See warranty document for complete terms and
conditions. DS Waters of America, Inc. accepts no liability (including for bodily injury) resulting from any
alterations, misuse, neglect, accidents, improper installations or repairs. The appliance is not intended
for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack
of experience and knowledge without supervision by a person responsible for their safety.
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©2012 DS Waters of America, Inc.

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