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Support and service
If*you*have*questions*about*this*product,*please*contact*the*
Korg*distributor*in*the*country*where*you*purchased*it.
Information to provide when contacting us
In* order* for* us* to* help* you,* we'll* need* the* following*
information*since*product*support*cannot*be*provided*
without*it
•*Your*name
•*The*name*and*version*of*the*product*(How*to*check*the*
version)
•*The*name*of*the*device*that*you're*using
•*The*version*of*the*operating*system
•*Your*question*(provide*as*much*detail*as*possible)*
Before you contact us
•*Before*you*contact*us,*check*whether*this*manual*or*
Online*FAQ*has*an*answer*for*your*question.
•*Please*be*aware*that*we*cannot*answer*questions*about*
products* that* are* not* made* by* Korg,* such* as* basic*
operation*of*your*hardware*device,*or*general*questions*
about*creating*songs*or*sounds.
Support and service
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