Using Multiple Ct14 Units Together; Troubleshooting - Plantronics CT14 User Manual

Using Multiple CT14 Units Together

The dial pad supplied with your phone can be registered to a total of four different
CT14 bases, and the base supports a total of six cordless dial pads.
Features like intercom, conferencing and transferring are only available if you
have multiple units. If you purchase two or more CT14 units, please refer to the
instructions posted on the resource tab at: www.plantronics.com/ct14

Troubleshooting

When you have this problem
The CHARGE indicator won't
illuminate when the dial pad
is placed in the base.
Dial pad can't make or
receive calls.
Dial pad can make calls, but it
doesn't ring or receive a page.
Dial pad is not working.
Dial pad says Unavailable.
Dial pad does not display any
Caller ID information.
26
Try this
Check the AC adapter connection.
•
Re-seat the dial pad in the base.
•
Check the telephone cord connection. If
•
Check TEL Line appears on the dial pad
display, the telephone cord may not be
connected correctly.
Disconnect the base AC adapter. Wait
•
a few minutes, and then reconnect it.
Change the dial mode.
•
Make sure the ringer is turned on.
Check the battery pack connection.
•
Charge the battery for 15 – 20 hours.
•
Reset the dial pad.
•
Move the dial pad closer to the base.
•
Make sure the base is plugged in.
•
Check to see if the call was placed through
•
a switchboard.
Ask your telephone company to verify your
•
Caller ID service is current. There may be
a problem with your Caller ID service.
Let incoming calls ring at least twice before
•
answering.