Grandstream Networks GXP1450 User Manual

Grandstream Networks GXP1450 User Manual

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Grandstream Networks, Inc.
GXP1450 SIP Enterprise Phone
Grandstream Networks, Inc.
GXP1450 User Manual
Page 1 of 38
Firmware 1.0.1.26
Last Updated: 12/2010

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Summary of Contents for Grandstream Networks GXP1450

  • Page 1 Grandstream Networks, Inc. GXP1450 SIP Enterprise Phone Grandstream Networks, Inc. GXP1450 User Manual Page 1 of 38 Firmware 1.0.1.26 Last Updated: 12/2010...
  • Page 2: Table Of Contents

    Table 1: Equipment Packaging ....................... 5 Table 2: GXP Connectors ....................... 5 Table 3: GXP1450 Product Models ....................6 Table 4: GXP1450 Feature Guide ....................6 Table 5: GXP1450 Key Features in a Glance ................. 6 GXP1450 User Manual Page 2 of 38 Firmware 1.0.1.26...
  • Page 3 Table 6: GXP1450 Hardware Specifications ................... 7 Table 7: GXP1450 Technical Specifications ................... 7 Table 8: LCD Buttons ........................9 Table 9: LCD Icons ......................... 9 Table 11: GXP Call Features ......................17 Table 12: Key Pad Configuration Menu ..................18 Table 13: Device Configuration - Status ..................
  • Page 4: Gxp1450 User Manual

    Welcome GXP1450 is a next generation enterprise grade IP phone that features 2 lines with 2 SIP accounts, a 180x60 backlit graphical LCD, 3 XML programmable context-sensitive soft keys, dual network ports with integrated PoE, and 3-way conference. The GXP1450 delivers superior HD audio quality, rich and leading edge telephony features, personalized...
  • Page 5: Installation

    If you purchased your GXP from a reseller, please contact the company where you purchased your phone for replacement, repair or refund. If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before you return the product.
  • Page 6: Product Overview

    Product Overview Table 3: GXP1450 Product Models Overview Model Picture GXP1450 is an executive SIP phone. It features:  Two lines  Three XML programmable soft keys GXP1450 Table 4: GXP1450 Feature Guide Features GXP1450 LCD Display 180x60 pixel Number of Lines...
  • Page 7: Table 6: Gxp1450 Hardware Specifications

    Table 6: GXP1450 Hardware Specifications GXP1450 LAN Interface Two (2) 10/100 Mbps Full/Half Duplex Ethernet Switch with LAN and PC port with (Ethernet ports) auto detection Graphic LCD 180x60 pixel Display Expansion Module Support Headset Jack Call Appearance 2 Dual color (green/red) Power over Built-in auto-sensing: Cisco and IEEE 802.3af standard...
  • Page 8 Support customizable idle screen via downloading XML by HTTP/TFTP Security User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure configuration file, SRTP, TLS, 802.1x media access control GXP1450 User Manual Page 8 of 38 Firmware 1.0.1.26 Last Updated: 12/2010...
  • Page 9: Using The Gxp1450 Sip Enterprise Phone

    Using the GXP1450 SIP Enterprise Phone ETTING AMILIAR WITH THE GXP1450 has a dynamic and customizable screen. The screen displays differently depending on whether the phone is idle or in use (active screen). Table 8: LCD Buttons Key Button Key Button Definitions LINE Selects the phone line printed on its right-hand side.
  • Page 10 Each icon appears next to the volume icon To adjust volume, use the up/down button Real–time Clock: Synchronized to Internet time server Time zone configurable via web browser AM/PM indicator GXP1450 User Manual Page 10 of 38 Firmware 1.0.1.26 Last Updated: 12/2010...
  • Page 11: Table 10: Gxp1450 Keypad Buttons

    10: GXP1450 K ABLE EYPAD UTTONS Key Button Key Button Definitions LINE BUTTONS Line keys with LED, can be configured to different SIP profiles TRANSFER TRANSFER key: Transfer an ACTIVE call to another number CONF Press CONF button to connect Calling/Called party into conference Mute an active call;...
  • Page 12: Making Phone Calls

    ALLS Handset, Speakerphone and Headset Mode The GXP1450 allows you to make phone calls via handset, speakerphone, or headset mode. During the active calls the user can switch between the handset and the speaker by pressing the speaker key. For headsets to operate, the user must plug the headset to an RJ9 port on the phone, which allows the user to pick-up, speak, or hang-up calls.
  • Page 13: Speed Dial

    Speed Dial The Multi Purpose Key buttons, located on the right-hand-side of the phone, can be configured for speed dial. Press the speed dial button to automatically call the assigned extension. GXP1450 User Manual Page 13 of 38 Firmware 1.0.1.26...
  • Page 14: Making Calls Using Ip Addresses

    Press OK to dial out. Quick IP Call Mode The GXP1450 also supports Quick IP call mode. This enables the phone to make direct IP-calls, using only the last few digits (last octet) of the target phone‟s IP-number. This is possible only if both phones are in under the same LAN/VPN. This simulates a PBX function using the CMSA/CD without a SIP server.
  • Page 15: Answering Phone Calls

    2. The “Line Status Indicator” will show “LINEx: SPEAKING” or “LINEx: MUTE” to indicate whether the microphone is muted. Call Transfer GXP1450 supports both Blind and Attended (or supervised) transfer: 1. Blind Transfer: Press “TRANSFER” button, then dial the number and press the “SEND” button to complete transfer of active call.
  • Page 16: Way Conferencing

    2) check each line for stutter tone or 3) check missed calls using the menu. Shared Call Appearance (SCA) The GXP1450 phone supports shared call appearance by Broadsoft standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line.
  • Page 17: Call Features

    “shared line” buttons associated with the account. EATURES The GXP1450 supports traditional and advanced telephony features including caller ID, caller ID w/name, call forward/transfer/park/hold as well as intercom/paging and BLF. Table 11: GXP Call Features...
  • Page 18: Configuration Guide

    XML phonebook, creating a custom idle screen and/or reprogramming the soft-keys on GXP1450, please visit our website at: http://www.grandstream.com/support/gxp_series/general/gxp_support.html Configuration Guide The GXP1450 can be configured in two ways. Firstly, using the Key Pad Configuration Menu on the phone; secondly, through embedded web-configuration menu. ONFIGURATION EYPAD To enter the MENU, press the round button.
  • Page 19 Press „←‟ to return to the main menu. Reboot Press Menu button to reboot the device Display “Exit” Press Menu button to exit the menu Exit Exit from this menu. GXP1450 User Manual Page 19 of 38 Firmware 1.0.1.26 Last Updated: 12/2010...
  • Page 20: Figure 2: Keypad Gui Flow

    Firmware Secondary Language Server Language File Postfix Config Server Back Upgrade Via Back Diagnostic Mode Layer 2 QoS Keypad/LED Diagnostic 802.1Q/VLAN Tag Priority value Reset Vlan Config Back GXP1450 User Manual Page 20 of 38 Firmware 1.0.1.26 Last Updated: 12/2010...
  • Page 21: Configuration Via Web Browser

    Additional functions available to administrators are:  Advanced Settings: To set advanced network settings, codec settings and XML configuration settings.  Account X: To configure each of the SIP accounts. GXP1450 User Manual Page 21 of 38 Firmware 1.0.1.26 Last Updated: 12/2010...
  • Page 22: Table 13: Device Configuration - Status

    To enable 802.1x mode, this field should be set to EAP- MD5. Once enabled, the user would be required to enter the following information below to be authenticated on the network:  Identity  MD5 Password GXP1450 User Manual Page 22 of 38 Firmware 1.0.1.26 Last Updated: 12/2010...
  • Page 23 Set the LCD brightness level. Range from 0 to 8 where 0 means off and 8 means Brightness the brightest. LCD Contrast Set LCD contrast. Range from 0 to 20. GXP1450 User Manual Page 23 of 38 Firmware 1.0.1.26 Last Updated: 12/2010...
  • Page 24: Table 15: Device Configuration - Settings /Advanced Settings

    This parameter, when set to “Yes”, will force random generation of both the Use Random Port local SIP and RTP ports. This is usually necessary when multiple GXPs are behind the same NAT. Default is No. GXP1450 User Manual Page 24 of 38 Firmware 1.0.1.26 Last Updated: 12/2010...
  • Page 25 Defines the server path for provisioning; it can be different from the firmware server. Firmware File Default is blank. If configured, GXP1450 will request the firmware file with the Prefix/Postfix prefix/postfix and only the firmware with the matching encrypted prefix will be downloaded and flashed into the phone.
  • Page 26 To configure a User ID/extension to dial automatically when the phone is taken offhook. Syslog Server The IP address or URL of System log server. This feature is especially useful for ITSPs. GXP1450 User Manual Page 26 of 38 Firmware 1.0.1.26 Last Updated: 12/2010...
  • Page 27 In order to set a continuous ring, OFF should be zero. Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern. Up to three cadences are supported. GXP1450 User Manual Page 27 of 38 Firmware 1.0.1.26...
  • Page 28: Gxp1450 User Manual

    Configuration via Configures the access control of configurations via the phone keypad menu. Keypad Menu There are three modes:  Unrestricted  Basic Settings Only  Constraint Mode GXP1450 User Manual Page 28 of 38 Firmware 1.0.1.26 Last Updated: 12/2010...
  • Page 29: Table 16: Sip Account Settings

    5. Access the advanced settings of the Web GUI, set “Display Language” to “Secondary Language” 6. Update and reboot the phone GXP1450 has up to two line appearances, each with an independent SIP account. Each SIP account requires its own configuration page. Their configurations are identical. Table 16: SIP Account Settings Account Active This field indicates whether the account is active.
  • Page 30 The SIP Extension notifies the SIP server that it is behind a NAT/firewall. Route Validate Incoming This configuration selects whether or not the incoming messages should be Messages validated. GXP1450 User Manual Page 30 of 38 Firmware 1.0.1.26 Last Updated: 12/2010...
  • Page 31 Sends DTMF using RFC2833. The default is 101. Early Dial Default is No. Use only if proxy supports 484 responses. Dial Plan Prefix Sets the prefix added to each dialed number. GXP1450 User Manual Page 31 of 38 Firmware 1.0.1.26 Last Updated: 12/2010...
  • Page 32 Account 1. Call Log User can choose to disable Call Log and what kind of calls to log. GXP1450 User Manual Page 32 of 38 Firmware 1.0.1.26 Last Updated: 12/2010...
  • Page 33 Set to Intercom/Paging mode, it will answer the call based on the SIP info header from the server. Allow Auto Answer by If the Call-Info header contains answer-after=0, the call be answered Call-Info automatically (so called paging mode). GXP1450 User Manual Page 33 of 38 Firmware 1.0.1.26 Last Updated: 12/2010...
  • Page 34 We recommend using the default settings provided. We do not recommend adjusting these parameters if you are an average user. Incorrect settings will affect the voice quality. No Key Entry Timeout Default is 4 seconds. GXP1450 User Manual Page 34 of 38 Firmware 1.0.1.26 Last Updated: 12/2010...
  • Page 35: Saving The Configuration Changes

    Press the “Reboot” button at the bottom of the configuration menu to reboot the phone remotely. The web browser will then display a message window to confirm that reboot is underway. Wait 30 seconds to log in again. GXP1450 User Manual Page 35 of 38 Firmware 1.0.1.26...
  • Page 36: Software Upgrade & Customization

    Please check the Support/Download section of our website to obtain this HTTP server IP address: http://www.grandstream.com/firmware.html. Alternatively, download and install a free TFTP or HTTP server to the LAN to perform firmware upgrades. A...
  • Page 37: Configuration File Download

    ONFIGURATION OWNLOAD The GXP1450 can be configured via Web Interface as well as via Configuration File (binary or XML) through TFTP or HTTP/HTTPS. The “Config Server Path” is the TFTP or HTTP server path for the configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path” can be the same or different from the “Firmware Server Path”.
  • Page 38: Restore Factory Default Setting

    Step 3: Press the “OK” button to move the cursor to “OK”. Press “OK” button again to confirm. If the MAC address is correct, the phone will reboot. Otherwise, it will exit to previous keypad menu interface. GXP1450 User Manual Page 38 of 38 Firmware 1.0.1.26...

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