Allen-Bradley Stratix 5900 Services User Manual
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Allen-Bradley Stratix 5900 Services User Manual

Allen-Bradley Stratix 5900 Services User Manual

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Stratix 5900 Services Router User Manual
Catalog Number 1783-SR

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Summary of Contents for Allen-Bradley Stratix 5900 Services

  • Page 1 User Manual Stratix 5900 Services Router User Manual Catalog Number 1783-SR...

  • Page 2: Important User Information

    Regulatory requirements for safe work practices and for Personal Protective Equipment (PPE). Allen-Bradley, Rockwell Software, Rockwell Automation, Stratix 5900, Stratix Configurator, Logix5000 and are trademarks of Rockwell Automation, Inc. Trademarks not belonging to Rockwell Automation are property of their respective companies.

  • Page 3: Table Of Contents

    Stratix 5900 Services Router ........
  • Page 4 Chapter 4 Configure the Stratix 5900 Services How to Use CLI for the First Time ....... . 60 CLI Architecture .

  • Page 5: Audience

    This services router is the Rockwell Automation version of the Cisco 819 (ISR819H) Secure Hardened Router with Serial connection. Audience This guide is for the person configuring and monitoring Stratix 5900 services router. We assume that you are familiar with these topics: • Local area network (LAN) router fundamentals •...

  • Page 6: Additional Resources

    Provides declarations of conformity, certificates, and other certification details. You can view or download Rockwell Automation publications at http:/www.rockwellautomation.com/literature/. To order paper copies of technical documentation, contact your local Allen-Bradley distributor or Rockwell Automation sales representative. Other information that can be of use to you is available at http://www.Cisco.com.

  • Page 7: Stratix 5900 Services Router

    Configuration Software Stratix 5900 Services Router The Stratix 5900 services router is a hardened network device with available wall, floor, and DIN rail mount features that supports Ethernet communication. The chassis is rated for use in industrial automation and harsh environments. This...
  • Page 8 Chapter 1 Getting Started The Stratix 5900 services router provides the following these features. Table 1 - Stratix 5900 Services Router Features Item Description Stratix 5900 • Table, wall and DIN rail mounting options Services Router • Hardened exterior with IP41, extended temperature operation –25…60 °C (–13…140 °F) with additional shock/vibration protection •...

  • Page 9: Items Shipped With The Stratix 5900 Services Router

    RESET SERIAL CON / AUX FE 1 FE 0 32380-M This table describes the features of the Straitx 5900 services router. Table 2 - Stratix 5900 Services Router Features Item Labeled Description SYS/ACT Yellow FPGA download is complete. status indicators Green (blinking) ROMMON is operational.

  • Page 10: Power Supply

    WAN Port port is on the I/O panel. The hardware supports Gigabit 1000 Mbps speed, but is limited to Fast Ethernet speeds by the software for the Stratix 5900 services router. Connect a Personal Computer, Server, or Workstation on page 19 Configuring a Wide Area Network Interface on page 50 for more information.

  • Page 11: Status Indicators

    Getting Started Chapter 1 Status Indicators This table describes the status indicators for the Stratix 5900 services router. Table 3 - Stratix 5900 Services Router Status Indicators Status Indicator Color Description Yellow FPGA download is complete. Green (blinking) ROMMON is operational.

  • Page 12: Configuration Software

    Configuration Software Stratix 5900 Configurator software and Stratix 5900 Device Manager are GUI- based device-management tools for the Stratix 5900 services router. Stratix 5900 Configurator software is a PC-based application that simplifies router, firewall, intrusion prevention system (IPS), VPN, unified communications, WAN, LAN, and basic wireless configuration through easy-to- use wizards.
  • Page 13 Getting Started Chapter 1 Stratix 5900 Device Manager Software Interface Window Rockwell Automation Publication 1783-UM005A-EN-P - September 2013...
  • Page 14 Chapter 1 Getting Started Stratix 5900 Device Manager Software Interface and Connections Window Stratix Configurator Software Page Rockwell Automation Publication 1783-UM005A-EN-P - September 2013...
  • Page 15 Chapter Install Stratix 5900 Services Router This chapter explains how to install and connect the Stratix 5900 services router. This router supports Ethernet communication from component to component. It has a chassis for use in industrial automation and harsh environments.
  • Page 16 Chapter 2 Install Stratix 5900 Services Router ATTENTION: Read the DIN-rail mounting instructions carefully before beginning installation. Failure to use the correct hardware or to follow the correct procedures could result in a hazardous situation to people and damage to the system.

  • Page 17: Install The Unit

    • Ethernet cables for connecting to the Fast Ethernet (FE) WAN and LAN ports The Stratix 5900 services router can be installed on a flat surface or mounted DIN rail. 1. Remove the two screws on the back of the unit.

  • Page 18: Installation Clearance

    Chapter 2 Install Stratix 5900 Services Router Installation Clearance The recommended clearance when horizontally mounted is 1.5 inches on both sides for floor-mount bracket clearance and 2 inches on top. Top clearance is not required but stacking heat dissipating objects on top of IMPORTANT the services router is not allowed.

  • Page 19: Connect A Personal Computer, Server, Or Workstation

    Install Stratix 5900 Services Router Chapter 2 Connect a Personal To connect a computer (or other Ethernet devices) to an Ethernet switch port, follow these steps. Computer, Server, or Workstation 1. Connect one end of the Ethernet cable to an Ethernet switch port on the router.

  • Page 20: Connect An External Ethernet Switch

    Chapter 2 Install Stratix 5900 Services Router Connect an External Ethernet If more than four computers are required to be connected to each other, you can add Ethernet connections to the router by connecting an external Ethernet Switch switch to the Ethernet switch on the router.

  • Page 21: Connect A Terminal Or Computer To The Console Port

    Install Stratix 5900 Services Router Chapter 2 Connect a Terminal or Computer to the Console Port Connect a terminal or computer to the Console port either to configure the software by using the configuration software or to troubleshoot problems with the router.

  • Page 22: Terminal Emulator Application Settings

    Chapter 2 Install Stratix 5900 Services Router Terminal Emulator Application Settings Use these settings for the terminal emulator connection. • 9600 baud • 8 data bits, no parity • 1 stop bit • No flow control When the terminal emulator establishes communication, the router prompt is displayed.

  • Page 23: Apply Power

    Install Stratix 5900 Services Router Chapter 2 Apply Power This product relies on the building’s installation for short-circuit (overcurrent) IMPORTANT protection. Be sure that the protective device is rated not greater than: 120 V AC, 20 A U.S (240 V AC, 16…20 A international).
  • Page 24 Chapter 2 Install Stratix 5900 Services Router 4. Push the adapter in to connect the lock clips. 32384-M 32385-M Power is connected to the services router. Rockwell Automation Publication 1783-UM005A-EN-P - September 2013...

  • Page 25: Assemble The On/Off Power Lock

    Install Stratix 5900 Services Router Chapter 2 Assemble the On/Off Power Follow this illustration to assemble the power lock. Lock Ground Wire 32432-M Connected On/Off Power Lock 32433-M Rockwell Automation Publication 1783-UM005A-EN-P - September 2013...

  • Page 26: Verify Connections

    Chapter 2 Install Stratix 5900 Services Router Verify Connections Follow these instructions to verify that all devices are properly connected to the router. 1. Turn on all the connected devices. 2. Check the status indicators. 3. Use this table to verify the router operation. For complete status indicator...

  • Page 27: Replacement Accessory Parts

    Install Stratix 5900 Services Router Chapter 2 Replacement Accessory Parts Replacement accessory parts are available through your local Cisco distributor. • Power Supply: PWR2-20W AC power supply • Mounting: ACS-810-DM – Din Rail Mounting Kit • Console and Smart Serial Cabling See the Cisco 819 Integrated Services Routes Software Configuration Guide, http://www.cisco.com/en/US/docs/routers/access/800/819/software/...
  • Page 28 Chapter 2 Install Stratix 5900 Services Router Notes: Rockwell Automation Publication 1783-UM005A-EN-P - September 2013...
  • Page 29 Chapter Configure the Stratix 5900 Services Router This chapter provides instructions for initial configuration of the Stratix 5900 services router. Topic Page Basic Configuration Configure the IP Address on the Computer Getting Started with Stratix 5900 Device Manager Software Stratix 5900 Device Manager Software Wizard...

  • Page 30: Basic Configuration

    .org or .net. Set the Username and Password You must set the username and password for Stratix 5900 services router users and Telnet users. You use the username and password you set in this window the next time you use Stratix 5900 Device Manager software, and thereafter, unless you change it.

  • Page 31: Configure The Ip Address On The Computer

    Configure the Stratix 5900 Services Router Chapter 3 Configure the IP Address on You must configure an IP address on the computer so that you can configure the router. The default configuration file assigns an IP address to a LAN interface on...

  • Page 32: Obtain An Ip Address In Microsoft Windows 7

    Chapter 3 Configure the Stratix 5900 Services Router Obtain an IP Address in Microsoft Windows 7 If you are running Windows 7 software version, follow these steps to open the Internet Protocol TCP/IP Properties dialog box and obtain an IP address automatically.

  • Page 33: Assign A Specific Ip Address

    Configure the Stratix 5900 Services Router Chapter 3 Assign a Specific IP Address Follow these steps to assign a specific IP address to the computer. For example, a static IP address of 10.10.10.3 and a subnet mask of 255.255.255.248. 1. On the General Tab, click Use the following IP address.

  • Page 34: Getting Started With Stratix 5900 Device Manager Software

    Chapter 3 Configure the Stratix 5900 Services Router Getting Started with Stratix Stratix Device Manager software lets you quickly configure router connections. The software is a lite version of Stratix Configurator software program. The 5900 Device Manager factory installs the software into the router’s nonvolatile memory. You access the Software software on the router by using a browser window and an IP address.
  • Page 35 Configure the Stratix 5900 Services Router Chapter 3 Stratix 5900 Device Manager Main Window Rockwell Automation Publication 1783-UM005A-EN-P - September 2013...

  • Page 36: Stratix 5900 Device Manager Software Wizard

    Chapter 3 Configure the Stratix 5900 Services Router Stratix 5900 Device Manager The configuration wizard appears the first time you turn on your services router and communicate with it by using an IP address. The wizard guides you through Software Wizard the essential parts of the router configuration so that the router can start functioning on the network.
  • Page 37 Configure the Stratix 5900 Services Router Chapter 3 For security reasons, the username cisco and password cisco expires the first time they are used. If you reset the router to the factory defaults, the username cisco and password cisco reactivate.

  • Page 38: Getting Started With Stratix Configurator Software

    Chapter 3 Configure the Stratix 5900 Services Router Getting Started with Stratix Stratix Configurator software is a GUI-based device-management tool for the services router. The software lets you perform advanced configurations on the Configurator Software router. • Virtual Private Network (VPN) •...

  • Page 39: Install Stratix Configurator Software

    Configure the Stratix 5900 Services Router Chapter 3 After you have used Stratix 5900 Device Manager software or CLI commands to give your router a basic configuration, you can use Stratix Configurator software to do the following: • Add more connections.
  • Page 40 Chapter 3 Configure the Stratix 5900 Services Router 9. Download the Adobe Flash Player for Internet Explorer, and then start Stratix Configurator software. 10. Read the section Creating a Community and Adding Devices on page 44 to create a community of devices and how to use Stratix Configurator software to configure them.

  • Page 41: Discover The Router

    Configure the Stratix 5900 Services Router Chapter 3 Discover the Router You can verify your connection by starting Stratix Configurator software and discovering your devices. Follow these steps to verify your connection by discovering your router. 1. Open Stratix Configurator software.
  • Page 42 Chapter 3 Configure the Stratix 5900 Services Router The software schedules and starts discovering the device. Once the device is discovered, it states Discovered. If the device is not discovered, Discovery Failed appears. Rockwell Automation Publication 1783-UM005A-EN-P - September 2013...
  • Page 43 Configure the Stratix 5900 Services Router Chapter 3 4. Click Details to research the error. Usually, the errors are related to the following: • Username/password not recognized • IP address is incorrect • Browser is configured incorrectly • Router not powered •...

  • Page 44: Creating A Community And Adding Devices

    Chapter 3 Configure the Stratix 5900 Services Router Creating a Community and Stratix Configurator software works with device communities. A community consists of one or more devices that you specify by providing their IP addresses Adding Devices and login credentials. After you create the community, you can begin working with the devices in it.

  • Page 45: Create A Community

    Configure the Stratix 5900 Services Router Chapter 3 Create a Community Follow these steps to create a community, add devices to it, and discover all the devices in a community. 1. From the menu bar, choose Application > Manage Community.
  • Page 46 Chapter 3 Configure the Stratix 5900 Services Router When you check the Connect Securely check box, HTTPS port 443 and SSH port 22 information is automatically added for the device. To view the port information, click the down-arrow next to the Connect Securely check box.

  • Page 47: Creating An Initial Configuration Of A Feature

    Configure the Stratix 5900 Services Router Chapter 3 Creating an Initial When you create an initial configuration of a feature, you are configuring a router interface. Follow these steps to create an initial configuration of a feature. Configuration of a Feature 1.

  • Page 48: Interfaces And Connections

    Chapter 3 Configure the Stratix 5900 Services Router 5. Choose the configuration task that you want to perform in the Configure tree. For example, choose Interface Management > Interfaces and Connections. Interfaces and Connections The Interfaces and Connections Window has a Create Connection Tab and an Edit Connection/Interface tab.

  • Page 49: Editing A Configuration

    Configure the Stratix 5900 Services Router Chapter 3 Editing a Configuration Once you have created a configuration by using a wizard, you can edit that configuration without returning to the wizard again. Editing the configuration gives you access to additional configuration values that are not available in the wizards.

  • Page 50: Summary Window

    Chapter 3 Configure the Stratix 5900 Services Router Summary Window The Summary dialog box shows you the changes you have made to the router configuration and the associated CLI commands that are sent to the router. You can do these tasks on the Summary dialog box.

  • Page 51: Internet (Wan): Ethernet Interface

    Configure the Stratix 5900 Services Router Chapter 3 Table 5 - WAN Interface Parameter Descriptions Item Description Add Connection Add Connection is enabled if no WAN connection is configured yet. The Edit and Delete buttons are enabled if at least one WAN connection has been configured.

  • Page 52: Internet (Wan): Autodetect Encapsulation

    Chapter 3 Configure the Stratix 5900 Services Router Table 6 - Internet (WAN): Ethernet Interface Parameter Description (continued) Item Description IP Unnumbered Option Share an IP address that has already been assigned to another interface. Then, choose the interface whose IP address you want the interface that you are configuring to use.

  • Page 53: Internet (Wan): User Specified Encapsulation

    Configure the Stratix 5900 Services Router Chapter 3 Internet (WAN): User Specified Encapsulation The User Specified Encapsulation window lets you configure a WAN interface when you are specifying the encapsulation. Table 7 - WAN Interface Parameter Descriptions Item Description Status Icon and The Status and Enable or Disable icons are available to edit an initial configuration.
  • Page 54 Chapter 3 Configure the Stratix 5900 Services Router Table 7 - WAN Interface Parameter Descriptions (continued) Item Description Authentication Check the box for the type of authentication used by your service provider. If you do not know Type Check Box the type of service your provider uses, you can check both boxes.

  • Page 55: Serial Connections

    Configure the Stratix 5900 Services Router Chapter 3 Serial Connections You can use the wizard to create a serial connection. Rockwell Automation Publication 1783-UM005A-EN-P - September 2013...
  • Page 56 Chapter 3 Configure the Stratix 5900 Services Router This table describes the Serial Connection parameters. Table 8 - Serial Connection Parameter Descriptions Parameter Description Encapsulation List Choose the encapsulation for this connection. If you are editing a connection, you cannot change the encapsulation type in this window. You must delete the connection, and then create a new connection with the encapsulation type you need.

  • Page 57: Configuring A Firewall

    Configure the Stratix 5900 Services Router Chapter 3 Configuring a Firewall Stratix Configurator software lets you configure a firewall that uses default settings if you have configured a WAN interface on the router. For detailed information see the Cisco Configuration Professional User Guide.

  • Page 58: Configuring Security Settings

    Chapter 3 Configure the Stratix 5900 Services Router Configuring Security Settings Some configuration settings that compromise router and network security are enabled by default because they offer useful services. For example Cisco Discovery Protocol (CDP) enables an administrator to view information about neighboring routers on the network.
  • Page 59 Chapter Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) The Cisco IOS command-line interface (CLI) is a user interface that is used for configuring, monitoring, and maintaining devices. This interface is a terminal emulator program, such as Putty. Use the emulator to execute Cisco IOS commands, by using a router console or terminal, or remote access methods.

  • Page 60: How To Use Cli For The First Time

    Chapter 4 Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) How to Use CLI for the First The following section introduces you to the Cisco Internetworking Operating System (IOS) user to the IOS command line interface (CLI). This information Time explains ho to use the IOS CLI to configure and manage an IOS router.
  • Page 61 Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) Chapter 4 2. Type disable at the Router# prompt to switch back to user EXEC level. Typing a question mark (?) at the privileged EXEC level reveals many more command options than those available at the user EXEC level.

  • Page 62: Cli Editor Features

    Chapter 4 Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) Once in the configuration branch, you can enter system level configuration commands that apply to the entire router at the global configuration level. Interface specific configuration commands are available once you have switched to the particular interface configuration level.

  • Page 63: Command Syntax Check

    Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) Chapter 4 This is a an example of word help. Router# co? configure connect copy Command Syntax You can use command syntax help to obtain a list of command, keyword, or argument options that are available based on the syntax that you already entered.

  • Page 64: Hot Keys

    Chapter 4 Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) Hot Keys For many editing functions, the IOS CLI editor provides hot keys. The following table lists some of the shortcuts that are available. Hot Key...
  • Page 65 Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) Chapter 4 User Access Verification Username: 3. Enter the username username1 and press Return or Enter. Password: 4. Enter the password password1 and press Return or Enter.

  • Page 66: Enter The Configuration Commands Manually

    Chapter 4 Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) Enter the Configuration Commands Manually You can use the Cisco IOS CLI to enter the necessary configuration commands. To enter the Cisco IOS commands manually, complete these steps.
  • Page 67 Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) Chapter 4 Switch(config-if)# ip address 10.10.10.1 255.255.255.248 Switch(config-if)# no shutdown Switch(config-if)# exit If you are going to connect the computer directly to the switch, the computer must be on the same subnet as this interface.
  • Page 68 Chapter 4 Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) Switch(config-line)# transport output telnet Switch(config-line)# exit Switch(config)# line vty 5 15 Switch(config-line)# privilege level 15 Switch(config-line)# login local Switch(config-line)# transport input telnet Switch(config-line)# transport output telnet...

  • Page 69: Take Interfaces Out Of Shutdown

    Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) Chapter 4 Router(config-if)# ip address 20.2.2.2 255.0.0.0 - configures an IP address on serial0 (interface) Router(config-if)# no shutdown - activates serial0 (interface) Router(config-if)# exit - exits back to global...

  • Page 70: Remove Commands / Resetting Default Values

    Chapter 4 Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) Remove Commands / Resetting Default Values The IOS software provides an easy way to remove commands from a configuration. To remove a command from the configuration, simply navigate to the proper location and type ‘no’...

  • Page 71: Save Configurations

    Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) Chapter 4 Save Configurations The services router stores configurations in two locations - RAM and NVRAM. The running configuration is stored in RAM and is used by the router during operation.

  • Page 72: Router Management

    Chapter 4 Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) Router Management IOS supports many different types of show commands. This section covers a few of the common show commands used to both manage and troubleshoot a router.

  • Page 73: Display Software Version

    Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) Chapter 4 When displaying a configuration, the exclamation marks (!) function as line separators to make reading easier. Referring to the above example, notice how commands entered at the interface configuration level appear indented underneath the respective interface, for example, interface Ethernet0.
  • Page 74 Chapter 4 Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) Router uptime is 1 week, 1 day, 38 minutes System restarted by power-on System image file is “flash:c3640-j-mz_112- 6_P.bin”, booted via flash Host configuration file is “3600_4-confg”, booted via tftp from 171.69.83.194...

  • Page 75: Display Interface States

    Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) Chapter 4 Display Interface States To view information about a particular interface, use the show interface command. The show interface command provides the following list of important information: •...

  • Page 76: Setup Command Facility

    Chapter 4 Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) 5 minute output rate 0 bits/sec, 0 packets/sec 1012272 packets input, 91255488 bytes, 0 no buffer Received 916 broadcasts, 0 runts, 0 giants 18519 input errors, 0 CRC, 17796 frame, 0 overrun,...

  • Page 77: Configuring Global Parameters

    Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) Chapter 4 The prompts in the setup command facility vary, depending on your router model, on the installed interface modules, and on the software image. The following steps and the user entries (in bold) are shown only as examples.
  • Page 78 Chapter 4 Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) 7. Enter an enable password that is different from the enable secret password. This password is not encrypted (less secure) and can be seen when viewing the configuration.
  • Page 79 Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) Chapter 4 no ip routing interface FastEthernet0 no shutdown speed 100 duplex auto ip address 172.16.2.3 255.255.0.0 12. Respond to the following prompts. Enter 2 to save the initial configuration.

  • Page 80: Copy The Default Configuration File To Nvram

    Chapter 4 Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) Copy the Default If you want to start with a factory default configuration that is designed to support Stratix Configurator software, you can use this procedure. The factory...
  • Page 81 Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) Chapter 4 3 2279424 Apr 15 2008 20:34:54 +00:00 cpexpress.tar Router# 4. Enter the copy flash: nvram: command, as shown in this example. Router# copy flash:cpconfig-8xx.cfg nvram:...
  • Page 82 Chapter 4 Configure the Stratix 5900 Services Router by Using CISCO IOS Command-line Interface (CLI) Notes: Rockwell Automation Publication 1783-UM005A-EN-P - September 2013...
  • Page 83 Index connection verify 41 AAL5 MUX 53 console connection 59 AAL5 SNAP 53 console port 21 adapter 15 credentials 37 address type list 53 Adobe Flash Player 39 authentication 54 serial connection 56 damage prevent 18 DB-9 21 device manager cable 15 CLI 34 crossover 36...
  • Page 84 Index power 100…240 V AC 10 hierarchy supply 10 CLI 68 troubleshoot 36 hostname 30 PPPoA 53 http 30 PPPoE 53 https 30 privilege level 30 privileged EXEC mode 37 install 15 Internet Explorer 36 reset intrusion prevention system 38 router 9 IOS 60 resources 6...
  • Page 85 Index status indicators 11 ACT check 11 blinking 11 fast blinking 11 slow blinking 11 SYS 11 Stratix 5900 Device Manager software 34 interface 13 Stratix Configurator software 38 subnet mask 33 summary window 37 temperature 16 template 8 terminal emulator 21 timeout policy 30 transmitting 11 UL 15...
  • Page 86 Index Notes: Rockwell Automation Publication 1783-UM005A-EN-P - September 2013...

  • Page 88: Documentation Feedback

    Rockwell Automation Support Rockwell Automation provides technical information on the Web to assist you in using its products. http://www.rockwellautomation.com/support you can find technical and application notes, sample code, and links to software service packs. You can also visit our Support Center at https://rockwellautomation.custhelp.com/ for software updates, support chats and forums, technical information, FAQs, and to sign up for product notification updates.

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