AMCC 9690SA Installation Manual

Sas/sata raid controller
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®
3ware
9690SA
SAS/SATA RAID
Controller
PN 720-0170-00
September 2007

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Summary of Contents for AMCC 9690SA

  • Page 1 ® 3ware 9690SA SAS/SATA RAID Controller PN 720-0170-00 September 2007...
  • Page 2 Trademarks 3ware®, Escalade®, 3DM®, and TwinStor® are all registered trademarks of AMCC. The 3ware logo, 3BM, Multi-Lane, StorSave, StorSwitch, StreamFusion, and R5 Fusion are all trademarks of AMCC.
  • Page 3: Table Of Contents

    Contents of this Package ........1 9690SA RAID Controller Card Models......2 Cables .
  • Page 4: About This Guide

    3ware HTML Bookshelf is an HTML version of the documentation, combining the User Guide and the CLI Guide. Online help is also available when you are using 3DM 2 (3ware Disk Manager). Additional support information is available in the 3ware Knowledgebase, at this website: http://www.3ware.com/KB...
  • Page 5: Chapter 1. Getting Started

    Chapter 1. Getting Started The 3ware® 9690SA SAS RAID controller provides these features: Support for up to 128 SAS and/or SATA devices RAID 6 with simultaneous parity generation to maximize performance 9th-generation StorSwitch™ switch fabric for maximum controller output StreamFusion™ optimization of RAID 5 and RAID 6 disk...
  • Page 6: 9690Sa Raid Controller Card Models

    9690SA-4I4E (one internal SFF-8087 to SFF-8087 cable and one external SFF-8088 to SFF-8088 cable) If you purchased the 3ware RAID controller in a single pack or as part of a bulk pack, cables are not included. 9690SA RAID Controller Card Models Figure 1.
  • Page 7: Cables

    SFF-8087-to-SFF-8087 Multi-lane cables Use with an internal connector of the 9690SA-8I or 9690SA-4I4E 3ware RAID controller. These cables are for use with a multi-lane-enabled drive backplane that has the SFF-8087 mini SATA/SAS 4i connectors. These cables have multi-lane cable plug connectors on each end (Figure 4).
  • Page 8: System Requirements

    Chapter 1. Getting Started SFF-8088 to SFF-8088 Multi-lane cables For use with the 9690SA-8E and 9690SA-4I4E 3ware RAID controller cards, the SFF-8088 cable connects the external card connector to an external enclosure or backplane. Figure 5. Multi-lane SFF-8088 to SFF-8088 SAS cable...
  • Page 9 Note: connector, which will require an SFF-8088-to-SFF-8470 cable. Drive Requirements SAS and/or SATA drives can be used with the 3ware 9690SA RAID controller. SATA Drives must meet SATA-1 (1.5 Gb/s) or SATA-2 (3.0 Gb/s) standards. Drives may be of any capacity or physical form factor.
  • Page 10: Safety Information

    The 3ware 9690SA RAID controller card should be installed by technically qualified persons. If you are uncomfortable opening a computer system and conforming to standard ESD (electrostatic discharge) practices, you should have a computer technician perform the installation.
  • Page 11 Protecting Equipment and Data Heat Sink Warning. Do not replace the factory-installed heat sink shipped with the 3ware 9690SA RAID controller. Replacing the heat sink will alter thermal characteristics and cooling requirements and may cause the controller to fail. Replacing the factory-installed heat sink will void the warranty.
  • Page 12: Installation Considerations

    Do not remove the 3ware RAID controller from its protective bag until you are properly grounded. Handle the 3ware RAID controller by its edges or by the metal bracket. Do not touch any pin, contact, lead or component on the 3ware RAID controller.
  • Page 13 3ware 9690SA RAID controller or other PCI-E device. Cable routing may be easier if you install the 3ware RAID controller next to an open slot. If you are using a BBU, you will need to install the remote battery board separately from the controller.
  • Page 14: Chapter 2. Installing Your 3Ware Raid Controller

    Backup Unit” on page 16. If your enclosure is low-profile, unscrew the full height bracket from the 3ware 9690SA RAID controller and replace it with the included low-profile bracket, using the same screws. If appropriate, set the PM2 (power management) jumper on the disk drives, to enable staggered spinup.
  • Page 15: Install The Controller In The Computer

    Warning! Make sure you select a PCI Express slot, not a PCI or PCI-X slot. Inserting a 9690SA into a PCI or PCI-X slot could potentially damage the board or system, and void the warranty of either the 9690SA or the motherboard. If you are uncertain about which slot to use, see the documentation for your system’s motherboard.
  • Page 16 Chapter 2. Installing Your 3ware RAID Controller Press down gently on the edge of the 3ware RAID controller directly above the PCI Express slot until it is fully seated. Figure 6. Inserting Controller Into PCI Express Slot Use a PCI...
  • Page 17: Attach The Cables To Your Controller

    Attach the Cables to Your Controller Attach the Cables to Your Controller The internal and external connectors of the 9690SA RAID controller accept different cable connector plugs. Internal Connectors The 9690SA-8I and 9690SA-4I4E controller cards have internal connectors and use the SFF-8087 cable.
  • Page 18: Connect The Cables To Backplanes

    Chapter 2. Installing Your 3ware RAID Controller External Connectors The 9690SA-8E and 9690SA-4I4E controller cards have external connectors and use the SFF-8088 cable. Insert the SFF-8088 cable plug connector into the multi-lane external connector of the controller. When the plug is inserted correctly, you will feel it click into place.
  • Page 19: Finishing Up The Raid Controller Installation

    Turn to “First Time RAID Configuration” and “Configuring Units” in 3ware SAS/SATA RAID Software User Guide for information about configuring RAID arrays. The user guide is included on the 3ware CD that came with your controller. It is also available from the 3ware website at http://3ware.com/support/userdocs.asp. www.3ware.com...
  • Page 20: Chapter 3. Installing A Battery Backup Unit

    The Battery Backup Unit (BBU) is an optional add-on consisting of a control module and a battery pack. When used with the 3ware 9690SA RAID controller, the BBU control module is mounted on the RAID controller and the battery pack is installed on a remote battery board.
  • Page 21: Installing The Control Module

    Battery Backup Unit (BBU) control module To install the control module Note: The following illustrations show the 9690SA-4I4E. If you have a 9690SA-8E the location of the control module post hole will be different. Remove the screw head from the plastic post on the BBU control module and set it aside (you will reattach it soon.)
  • Page 22 Mate the connector on the BBU control module with the receptacle on the controller. Match the plastic post on the BBU with the hole on the controller. Figure 10. BBU control module ready to connect to the controller 3ware 9690SA SAS/SATA RAID Controller Installation Guide...
  • Page 23: Installing The Remote Battery

    Install your 3ware RAID controller. Refer to “Chapter 2. Installing Your 3ware RAID Controller” on page 10 for details. Installing the Remote Battery Remove the metal filler brackets for the expansion slot in which you have decided to install the remote battery board.
  • Page 24 2 or 3 (Figure 13), or in the holes at the left edge of position 1. Press down gently on the battery module until the bottom clip snaps into place in the lower hole. 3ware 9690SA SAS/SATA RAID Controller Installation Guide...
  • Page 25 2. (Note that the remote battery board does not have a connector that inserts into a slot on the motherboard). 10 Insert the battery power connector into the power receptacle on the BBU control module. www.3ware.com...
  • Page 26 The battery will drain if it is plugged into the BBU and there is no power to the unit. Wait to plug the battery into the BBU until the system is ready for use. 3ware 9690SA SAS/SATA RAID Controller Installation Guide...
  • Page 27: Replacing The Battery

    You can check the current status of the battery, and test it. For details, see instructions in 3ware SAS/SATA RAID Software User Guide, Version 9.5. Caution: There is a risk of explosion if the battery is replaced by an incorrect type.
  • Page 28 Press down on the top of the battery module to free the clip on the bottom of the module. While pressing down on the top of the battery module, lift out the bottom of the battery module slightly. 3ware 9690SA SAS/SATA RAID Controller Installation Guide...
  • Page 29 You can run the battery test from the BBU page of either 3BM or 3DM 2, or by using the 3ware CLI. For detailed instructions, see the 3ware SAS/SATA RAID Software User Guide or the 3ware SAS/SATA RAID Controller CLI Guide.
  • Page 30: Appendix: Technical Support

    Appendix: Technical Support For support, troubleshooting tips, frequently asked questions, software releases, and compatibility information related to 3ware RAID controllers, refer to: 3ware support page at: http://www.3ware.com/support/ 3ware knowledgebase: http://www.3ware.com/KB/kb.asp 3ware software downloads: http://www.3ware.com/support/download.asp 3ware documentation: http://www.3ware.com/support/userdocs.asp 3ware Compatibility Lists: http://www.3ware.com/products/sys_compatibility.asp...

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