Technical Support - BenQ LR100 Series User Manual

68 Troubleshooting and service information
Problem
I cannot
download
images from the
camera to my
computer.
The camera
does not shoot
even when
pressing the
shutter.
I cannot print
images with
PictBridge-
compliant
printers.

Technical support

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Cause
The free space on the hard
disk of your computer is
insufficient.
There is no power being
supplied to the camera.
The battery is running low. Replace the battery.
The camera is not in the
Capture mode.
The shutter was not
pressed all the way down.
The internal memory or
memory card does not have
any free space.
The flash is recharging.
The camera does not
recognize the memory card.
The camera is connected to
the printer when the
camera is powered off.
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Solution
Ensure that the hard disk has
enough space for running
Windows and that the drive for
loading image files has free
space equal to or greater than
the memory card in the camera.
Replace the battery.
Switch to the Capture mode.
Press the shutter all the way
down.
Load a new card or delete
unwanted files.
Wait until the flash mode icon,
indicated on the screen, stops
flashing.
Format the memory card
before the initial use or before
using with another camera.
Connect the camera to the
printer, turn on the camera, and
then select
Printer
.