ION EZ Vinyl/Tape converter Quick Start Manual page 10

Problem
On Windows Vista
and Windows 7, my
recordings are mono
instead of stereo.
On my Mac, after
recording a file, it
appears as EZACT
Temp in iTunes and
does not play.
The sound from my
USB device's audio
outputs is distorted or
full of static.
In Windows 7 and
Windows 8, the text in
the EZ Vinyl/Tape
Converter window is
mis-aligned and the X
button in the upper
right corner has a
white box around it.
For additional support, troubleshooting, FAQs (frequently asked questions),
etc., please visit ionaudio.com/ezvc.
Cause
Recording input
properties not set to
"stereo".
iTunes settings need
to be adjusted.
Line/phono-level
switch may not be set
properly.
Your Display settings
are not set to 100%.
You may need to manually specify "stereo"
for the recording input. Go to Start >
Control Panel > Sound (in Classic View).
Then, click on the Recording tab and
highlight the Microphone input (USB Audio
Codec). Click on Properties to bring up the
input settings. Next, click on the Advanced
tab and select 2 channel, 16 bit, 44100 Hz
(CD quality) in the Default Format pull-
down menu. Lastly, click Apply to accept
the settings.
In iTunes, click the iTunes menu in the
upper-left and click Preferences. Click the
General tab then the Import Settings
button and set Import Using to MP3
Encoder. Then click the Playback tab and
uncheck Sound Check, Sound Enhancer,
and Crossfade Songs. Close the window
when finished.
Turntables only: If your USB device has a
line/phono switch on its rear panel, make
sure it is set to the appropriate level for the
inputs to which it is connected ("line" or
"phono"). If your USB device does not have
this switch, please see the Quickstart Guide
that came with the product to determine
whether it is line- or phono-level.
Note: You do not need to connect your USB
device to a speaker system, receiver, etc.
for EZ Vinyl/Tape Converter to convert your
music. You only need to connect it to your
computer (using a USB cable).
Open Windows's Control Panel, select
Appearance and Personalization, and
select Display. Change the magnification to
100% and click Apply. After that, sign out of
your computer and sign back in.
10
Solution