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QuickSpecs
Service and Support
HP Care Pack services provide a range of life cycle support options that let you choose the service levels that meet your business
requirements, from basic to mission-critical.
A full range of HP Care Pack hardware and software services are available including:
Installation and start up
Education courses
Extended onsite hardware coverage hours from same business day 13 hours, 5 day to 24 hours, 7 days call window with options
including 4-hour response or 6-hour Call To Repair
Comprehensive range of software technical support for Microsoft, Linux, ProLiant Essentials and VMW are-based IT solutions
helping to deliver high level of application availability. Response times range from 30 mins for critical problems to 2 hours.
System Management, Performance Services and Mission Critical Support Solution
NOTE: For more information on HP Care Pack services, contact any of our worldwide sales offices or resellers or visit our worldwide
Web site on the internet at:
NOTE: For more complete information on HP Services offerings, customers and resellers, please visit us at:
http://www.hp.com/hps
NOTE: Additional information regarding worldwide limited warranty and technical support is available at:
http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html
NOTE: For additional information on Server Services, Rack and Power Options, please visit:
http://h20219.www2.hp.com/services/cache/111072-0-0-225-121.html
NOTE: The information contained herein is subject to change without notice and is provided "as is" without warranty of any kind.
NOTE: The warranties for HP products and services are set forth in the express limited warranty statements accompanying such
products and services.
NOTE: Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
or omissions contained herein.
http://www.hp.com/hps/carepack
DA - 12662 North America — Version 5 — November 20, 2013
HP 1x4 KVM Server Console Switch
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