Advertisement
Caller ID (CID)
Dialing Back
When reviewing Caller ID records, you may dialback the phone
IMPORTANT: In order to use this unit's Caller ID
numbers shown on the display by pressing the dial button.
features, you must subscribe to either the standard
Name/Number Caller ID Service or Call Waiting Caller
NOTE: Depending on (a) how the incoming caller's
ID Service. To know who is calling while you are on
phone number is formatted when it is received, and
the phone, you must subscribe to Call Waiting Caller
(b) whether or not you previously pre-programmed
ID Service.
your local area code into the set up menu, you may
need to adjust the format of the incoming caller's
This unit receives and displays information transmitted by your local
stored phone number before making the call, press
phone company. This information can include the phone number,
the dail button to adjust the number, and try again.
date, and time; or the name, phone number, date, and time.
If you programmed your local area code in
Repeat call New calls
Current time
Current date
the setup menu.
1. Use the CID 5 or 6 buttons to scroll to the number you want to dial.
• If you see a number with 7 digits (i.e. 555-1234), then the call
was received from within your area code. However, this does not
guarantee the call is a local call.
• f you see a number with 11 digits (i.e. 1-234-555-1234), then the call
received was not from your area code.
2. Press the dial button and the screen displays PICKUP or ADJ. A
10 second timer also starts in the upper right side of the display,
letting you know the time remaining until the unit returns to the
Caller ID name
Caller ID number
Summary Screen. If you adjust the number to be dialled, the timer
automatically resets itself.
Call Waiting Caller ID
3. To adjust the phone number, press the dial button. For instance,
Provided you subscribe to Call Waiting Caller ID service from your
a 7-digit local number sometimes cannot be dialled because
phone company; if you receive an incoming call and you are using
it requires a 10-digit or 11-digit format. Press the dial button
repeatedly to scroll through the 7, 10, and 11-digit numbers.
the GE multi handset system, a beep indicates the presence of a Call
Waiting call on the line. The Call Waiting Caller ID information will be
7-digits:
7-digit telephone number.
displayed and stored in the history of all handsets in the system.
(i.e. 555-5555)
• When you hear the call waiting beep in the handset receiver, press
10-digits:
3-digit area code + 7-digit telephone number.
the FLASH button to put the current call on hold and answer the
(i.e. 425-555-5555)
incoming call. Press the FLASH button again to return to the original
11-digits:
long distance code 1 + 3-digit area code + 7-digit
call.
telephone number.
Receiving CID Records
(i.e. 1-425-555-5555)
When you receive a call, the Caller ID information is transmitted
4. To dial the displayed number, pick up the handset before the timer
between the first and second ring. The screen displays the Caller ID
reaches 0. The screen displays NOW Dialling and the number is
information while the phone rings, giving you a chance to monitor the
dialled.
information and decide whether or not to answer the call.
If you did not program your local area code in
Storing CID Records (In CID Memory)
the setup menu
If you are not at home or cannot answer, your telephone's Caller ID
1. Use the CID 5 or 6 buttons to display the number you want to
memory stores the data for the 50 most recent calls you received so
dial. You will only see 10-digit numbers (i.e. 234-555-1234).
you can see who called while you were unavailable. When the 51st
2. See steps 2 through 4 in the above section to complete the dialback
call is received, the oldest Caller ID record (1st call) is automatically
sequence.
deleted.
NOTE: If PICKUP PHONE shows on the display, no
You may review the stored information at any time. Calls received
other changes to the number can be made. The
since your last review show as NEW in the display. Calls that have not
information sent fro m the telephone company is
been previously reviewed but were received from the same number
known to be a valid number to dial back (available
more than once show as REPT in the display.
only in limited areas). Once you pickup the phone, the
Reviewing CID Records
number is automatically dialled.
Memory
As calls are received and stored, the display is updated to let you know
how many calls have been received. To scroll CID records:
Before you store a telephone number in memory, make sure the
1. Press either the CID 5 or 6 button to view the newest call record.
dialing mode is correctly set for the type of service you have. The
2. Press the CID 5 button to scroll through the call records from the
default dialing mode is tone (touch-tone), so if you have pulse (rotary)
most recent to the oldest.
service, you must first change the dialing mode. See "Tone/Pulse Dial
Mode."
3. Press the CID 6 button to scroll through the call records from the
Storing Frequently Called Numbers
oldest to the newest.
4. When all of the messages have been viewed, the screen displays
1. Pick up the handset.
START/END.
2. Press the store button.
Deleting CID Records
3. Push the desired memory location button (0-9).
• To delete the record showing in the display, press the delete button
4. Press the store button.
once.
5. Use the handset number keys to enter the telephone number (up to
• To delete all records while reviewing, press and hold the delete
16-digits) and press the store button.
button until the screen displays ERASE ALL?, then press the delete
6. Hang up the handset.
button again to confirm.
NOTE: If you make a mistake, use the delete button to
delete wrong digits.
Changing a Stored Number
Chain Dialing
Repeat the storage sequence above. The new number replaces the
This process allows you to dial a succession of stored numbers from
old number at the memory location.
separate memory locations. This is useful when you must dial several
Erasing a Stored Number
sequences of numbers, such as with frequent calls via a telephone
company long distance provider.
1. Pick up the handset.
For example
2. Press the store button.
Local access number of long distance company
3. Select the memory location (0-9) to be erased.
Authorization code (ID)
4. Press and hold the delete button for three seconds until the number
Long distance phone number
in the display is erased.
1. Pick up the handset.
5. Hang up the handset.
2. Press the mem button, then press number "6" for the memory
Dialing Frequently Called Numbers
location.
1. Pick up the handset and press the mem button.
3. Press the mem button, then press number "7" for the memory
location.
2. Press 0-9 for the memory location. The number dials automatically.
4. Press mem button, then press number "8" for the memory location.
OR
5. The number dials automatically.
1. Pick up the handset and press the dial button.
Using Flash
2. Press the CID 5 or 6 buttons for the desired memory location.
This feature is used to activate customer calling services available
3. Press the dial button to dial the number.
through your local phone company, such as Call Waiting. These
OR
services generally require an extra monthly fee. If you subscribe to any
1. Press the dial button while the handset is still in the cradle.
of these services, please refer to the phone company's instructions on
how to use flash.
2. Press the CID 5 or 6 buttons for the desired memory location, lift
To answer an incoming call while having a conversation:
the handset and the number dials automatically.
• After you hear the Call Waiting tone, press and release the flash
Reviewing Numbers Stored in Memory
button. The first call is placed on hold while the second call can be
1. Press the store button.
answered.To return to your first call and put the second call on hold:
• Press and release the flash button again. The first call can continue
2. Press 0-9 for the memory location. the screen displays the number.
while the second call is put on hold.
Copy Caller ID Memory to User Memory
Using Temporary Tone Dialing
1. Pick up the handset.
If you have pulse service, you can temporarily change from pulse to
2. Press the CID 5 or 6 buttons to display the number you want to
tone service. After dialling the telephone number, press and release
copy.
the *TONE button on the telephone. This allows access to phone
3. Press the store button.
service.
4. Press 0-9 for the memory location. The screen flashes if the
Caller ID Display Messages
memory location is occupied.
5. Press the store button twice to replace the new information with
The following special messages indicate the status of a message or
the old, or press the CID 5 or 6 buttons to select an empty
the unit:
location. The number is automatically stored.
NO CALLS
The caller memory is empty.
6. Hang up the handset.
UNKNOWN CALLER The incoming call does not have Caller ID service
Copy Redial Memory to User Memory
or their service area is not linked to yours. if
UNKNOWN CALLER appears along with a calling
1. Pick up the handset.
number, the name information for that number is
2. Press the store button.
not available.
3. Press 0-9 for the memory location. The screen flashes if the
memory location is occupied. Press the CID 5 or 6 buttons
BLOCKED CALL
The incoming caller is registered as "Private
to select a different location. The screen flashes if the memory
Number" and Caller ID information is withheld.
location is occupied.
START/END
You are at the beginning or the end of the Caller
4. Press the store button again to confirm.
ID memory log.
5. Press the redial button, and then press the store button again.
CALL WAITING
If you subscribe to Call Waiting Caller ID Service,
this icon flashes when you receive a call while
6. Hang up the handset.
you are on the phone.
Storing a Pause in Memory
REPT
If you subscribe to Call Waiting Caller ID Service,
The redial button has dual functionality. It becomes a pause button if
this icon flashes when you receive a call while
the store button is pressed first. It is valid only when storing a number
you are on the phone.
into memory. Use the redial button to insert a pause when a delay is
NEW
Indicates call or calls have not been reviewed.
needed in an automatic dialling sequence. For example, when you
must dial a 9 to get an outside line, or when you enter codes to access
your long distance company.
You may need to adjust the length of the pause. It can be adjusted
from 1 to 9 seconds. The default setting is 4 seconds.
1. Pick up the handset.
2. Press the store button.
3. Press the redial button.
4. Press 1-9 (1 = 1 second, 2 = 2 seconds, etc.)
5. Press the store button again.
6. Hang up the handset.
Troubleshooting Tips
Telephone Solutions
No Dial Tone
• Check all cabling to make sure that all connections are secure and
not damaged.
Memory location
• Check the hook switch: It should fully extend from the base when
6
the handset is lifted from the cradle?
7
Phone Does Not Ring
8
• Make sure the ringer is turned on.
• There may be too may extension phones connected to your line. Try
disconnecting an extension phone.
• See solution for "NO DIAL TONE. "
Incoming and Outgoing Voice Volume Low
• Are other phones off hook at same time? If so, this is normal
condition as volume drops when additional phones are used at
once.
Caller ID Solutions
No Information is Shown After the Phone Rings
• To receive CID data, you must subscribe to Caller ID service from
your telephone company.
• Wait until the second ring before answering. CID data is received
after the 1st ring.
Error Message is Displayed
• ERROR appears in the display if the unit detects anything other
than valid Caller ID information during the silent period after the
first ring. This message indicates either the presence of noise on the
line, or that an invalid message has been sent from the telephone
company.
• Wait until the second ring before answering.
General Product Care
To keep your unit working and looking good, follow these guidelines:
• Avoid putting it near heating appliances and devices that generate
electrical noise (for example, motors or fluorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping answerer and/or other rough treatment.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this
will damage the finish.
• Retain the original packaging in case you need to ship it at a
later date.
Warranty Assistance
Limited Warranty
If trouble is experienced with this equipment, for warranty information, please
What your warranty covers:
contact customer service at 1-800-448-0329. If the equipment is causing
• Defects in materials or workmanship.
harm to the telephone network, the telephone company may require that you
For how long after your purchase:
disconnect the equipment until the problem is resolved.
• One year, from date of purchase.
Any unauthorized repairs, changes or modifications not expressly approved
(The warranty period for rental units begins with the first rental or 45 days
by Thomson Inc. could void the user's authority to operate this product. For
from date of shipment to the rental firm, whichever comes first.)
instructions on how to obtain a replacement unit, refer to the warranty
What we will do:
included in this guide or call customer service at 1-800-448-0329.
• Provide you with a new unit. The exchange unit is under warranty for the
Or refer inquiries to:
remainder of the original product's warranty period.
Thomson Inc.
How you get service:
Manager, Consumer Relations
P O Box 1976
• Properly pack your unit. Include any cables, etc., which were originally
Indianapolis, IN 46206
provided with the product. We recommend using the original carton and
packing materials.
Attach your sales receipt to this booklet for future reference or jot down the
• "Proof of purchase in the form of a bill of sale or receipted invoice which
date this product was purchased or received as a gift. This information will be
is evidence that the product is within the warranty period, must be
valuable if service should be required during the warranty period.
presented to obtain warranty service." For rental firms, proof of first rental
Purchase date ____________________________________________________
is also required. Also print your name and address and a description of
the defect. Send via standard UPS or its equivalent to:
Name of store _____________________________________________________
Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
• Insure your shipment for loss or damage. Thomson Inc. accepts
no liability in case of damage or loss.
• A new unit will be shipped to you freight prepaid.
What your warranty does not cover:
• Customer instruction. (Your Owner's Manual provides information
regarding operating instructions and user controls. Any additional
information, should be obtained from your dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please visit www.ge.com/phones to register your unit. It will make it easier
to contact you, should it ever be necessary. Registration is not required for
warranty coverage.
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE
TO THIS PRODUCT. ALL OTHER WARRANTIES, ExPRESS OR IMPLIED
(INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO
VERBAL OR WRITTEN INFORMATION GIVEN BY THOMSON INC., ITS
AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY
INCREASE THE SCOPE OF THIS WARRANTY.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS
THE ExCLUSIVE REMEDY OF THE CONSUMER. THOMSON INC. SHALL
NOT BE LIABLE FOR INCIDENTAL OR CONSEqUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY
BREACH OF ANY ExPRESS OR IMPLIED WARRANTY ON THIS PRODUCT.
THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE
GOVERNED BY THE LAWS OF THE STATE OF INDIANA. ExCEPT TO THE
ExTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS
PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH
ABOVE.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental or
consequential damages, or limitations on how long an implied warranty
lasts so the above limitations or exclusions may not apply to you.
• This warranty gives you specific legal rights, and you also may have other
rights that vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty
information.
Advertisement
