Troubleshooting; Setting Error; Operation/Wiring Error; Error Messages - Kenwood KDC-DAB43U Instruction Manual

10. TROUBLESHOOTING

10.1 Setting error

If you make a mistake in setting a control item(s),
some functions of this unit may be disabled.
ö Cannot set up display.
Í The demonstration mode is not turned off as
mentioned in <3.4 Setting the demonstration mode>
(page 9).
ö Cannot set up the subwoofer.
ö Cannot set up the low pass filter.
ö No output from the subwoofer.
Í "SUB-W SET" is not set to ON as mentioned in
<8.1
Audio controls> (page 21).
ö Cannot set up the subwoofer phase.
Í "LPF SUB-W" is set to "THROUGH" as mentioned in
<8.1 Audio controls> (page 21).
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10.2 Operation/wiring error

What might seem to be a malfunction in your unit
may just be the result of a slight operation error or a
wiring error. Before calling for service, first check the
following table for possible problems.
General
ö The key beep does not sound
Í The Preout jack is in use.
ò The key beep cannot be output from the Preout
jack.
Í "KEY BEEP" is set to "ON" as mentioned in
<3.3
Changing the initial settings> (page 9).
ö Sound cannot be heard.
Í Adjust the volume to the optimum level.
Í Check the cords and connections.
Í The connectors are dirty.
ò Clean the connectors. Refer to
<Maintenance>
(page 4).
ö The unit does not turn on.
ö Information shown on the display is incorrect.
Í The connectors are dirty.
ò Clean the connectors. Refer to
<Maintenance>
(page 4).
DAB source
ö DAB reception is poor.
Í If an antenna included with KDC-DAB43U is used,
set DAB ANT PWR "ON". See <DAB ANT PWR> (page
9).
Tuner source
ö Radio reception is poor.
Í The car antenna is not extended.
ò Pull the antenna out all the way.
Disc source
ö The specified disc does not play, but another one
plays instead.
Í The specified CD is quite dirty.
ò Clean the CD with reference to
<Handling discs>
(page 12).
Í The disc is severely scratched.
ò Try another disc instead.
ö Disc cannot be ejected.
Í The unit is malfunctioning for some reason.
ò Press and hold [G] to forcibly eject the disc. Be
careful not to drop the disc when it is ejected. If
this does not solve the problem, reset the unit.
See <How to reset your unit> (page 4).
Audio file source
ö The sound skips when an Audio file is being played.
Í The media is scratched or dirty.
ò Clean the CD with reference to
<Handling discs>
(page 12).
Í The recording condition is bad.
ò Play the media again or use another media.

10.3 Error messages

The messages shown below indicates your system
condition.
ö "PLS EJECT"
Í The unit is malfunctioning for some reason.
ò Press and hold [G].
ò Press the reset button on the unit. If the "PLS
EJECT" code does not disappear, consult your
nearest service center.
ö "TOC ERROR"
Í The CD is quite dirty. The CD is upside-down. The CD
is scratched a lot.
Í The disc is unreadable.
ö "PROTECT" (blink)
Í The speaker wire has short-circuited or touched
the chassis of the vehicle, and then the protection
function has been activated.
ò Lay or insulate the speaker cable properly and
press the Reset button. If "PROTECT" does not
disappear, consult your nearest service center.
ö "NA FILE"
Í An Audio file is played in a format that is not
supported by this unit.
ö "COPY PRO"
Í A copy-protected file is played.
ö "READ ERROR"
Í The file system of the connected USB device is
broken.
ò Copy the files and folders for the USB device
again. If "Read Error" is still displayed, initialize the
USB device or use another USB device.
ö "NO DEVICE"
Í A USB device is selected as a source although no USB
device is connected.
ò Change the source to any source other than the
USB device. Connect an USB device, and change
the source to the USB device again.
ö "NA DEVICE"
Í An unsupported USB device is connected.
ò Check that the connected USB device is
supported. See <About USB device> (page 13).
Í Connection to the iPod has failed.
ò Check that the connected iPod is supported. See
<About compatible iPod/iPhone> (page 13) for
information on supported iPods.
ö "NO MUSIC"
Í The connected USB device contains no playable
audio file.
Í A medium that does not have playable data has been
played.
ö "USB ERROR"
Í Some trouble may have occurred to the connected
USB device.
ò Remove the USB device, then cycle the power
switch to ON. If the same display is repeated, use
another USB device.
ö "iPod ERROR"
Í Connection to the iPod has failed.
ò Remove the iPod/ iPhone and then reconnect it.
ò Reset iPod/ iPhone.
ö "DAB ANT ERR"
Í The antenna has a short-circuit and the protective
circuit has activated.
ò Check the DAB antenna. If a passive antenna
without a booster is used, set DAB ANT PWR "OFF".
See <DAB ANT PWR> (page 9).
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