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Troubleshooting
Q: Why do images look smudgy?
A: Ensure that the camera lens protection windows are clean.
Q: Why do missing, discoloured, or bright dots appear on the screen
every time I switch on my device?
A: This is a characteristic of this type of display. Some displays may contain pixels
or dots that remain on or off. This is normal, not a fault.
Q: Why can't my Nokia device establish a GPS connection?
A: Establishing a GPS connection may take from a couple of seconds to several
minutes. Establishing a GPS connection in a vehicle may take longer. If you are
indoors, go outdoors to receive a better signal. If you are outdoors, move to a more
open space. Ensure that your hand does not cover the GPS antenna of your device.
If the weather conditions are bad, the signal strength may be affected. Some
vehicles have tinted (athermic) windows, which may block the satellite signals.
Q: Why can't I find my friend's device while using Bluetooth
connectivity?
A: Check that both devices are compatible, have activated Bluetooth connectivity,
and are not in hidden mode. Check also that the distance between the two devices
is not over 10 metres (33 feet) and that there are no walls or other obstructions
between the devices.
Q: Why can't I end a Bluetooth connection?
A: If another device is connected to your device, you can end the connection from
the other device or deactivate Bluetooth connectivity in your device. Select Menu >
Settings and Connectivity > Bluetooth > Bluetooth > Off.
Q: What do I do if the memory is full?
A: Delete items from the memory. If Not enough memory to perform operation.
Delete some data first. or Memory low. Delete some data from phone
memory. is displayed when you are deleting several items at the same time, delete
items one by one, beginning with the smallest items.
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