Samsung S24C770 User Manual
Samsung S24C770 User Manual

Samsung S24C770 User Manual

Touchscreen monitor
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Touchscreen monitor
User Manual
S24C770
The color and the appearance may differ depending on the
product, and the specifications are subject to change without
prior notice to improve the performance.
BN46-00341A-03

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Summary of Contents for Samsung S24C770

  • Page 1 Touchscreen monitor User Manual S24C770 The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. BN46-00341A-03...
  • Page 2: Table Of Contents

    Table of contents Before Using the Product Using MagicTune Touch Notes Copyright About MagicTune Touch Requirements Securing the Installation Space Connecting and Using a Source Precautions for storage Installing/Uninstalling MagicTune Touch Device (Windows) Safety Precautions Installation Before Connecting Symbols Uninstallation Pre-connection Checkpoints Cleaning Installing MagicTune Touch (Mac)
  • Page 3 Table of contents Appendix In AV mode Configuring the HDMI black level Contact SAMSUNG WORLD WIDE Enabling/disabling the off timer Responsibility for the Pay Service(Cost to Customers) Enabling PC or AV mode Not a product defect Adjusting the volume A Product damage caused by customer's fault 57...
  • Page 4: Before Using The Product

    ⓒ 2013 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Microsoft, Windows are registered trademarks of Microsoft Corporation. VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
  • Page 5: Securing The Installation Space

    Warning nearby. A serious or fatal injury may result if instructions are not followed. ― Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.) Caution Personal injury or damage to properties may result if instructions are not followed.
  • Page 6: Cleaning

    Cleaning Electricity and Safety ― Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ― The following images are for reference only. Real-life situations may differ from what is shown in the images. ― Take the following steps when cleaning. ―...
  • Page 7: Installation

    Do not install the product in poorly ventilated spaces such as a bookcase or closet. • An increased internal temperature may cause a fire. Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • A fire or electric shock may result.
  • Page 8 SAMSUNG Edible oil, such as soybean oil, can damage or deform the product. Do not • Be sure to consult Samsung Customer Service Center if you want to install the product in a kitchen or near a kitchen counter. install the product at such a place.
  • Page 9: Operation

    If the product is dropped or the outer case is damaged, turn off the power Do not lift or move the product by pulling the power cord or any cable. switch and disconnect the power cord. Then contact Samsung Customer Service Center.
  • Page 10 • Your eyesight may deteriorate. when water or other foreign substances have entered the product. Then contact Samsung Customer Service Center. • Product failure, an electric shock or fire may result. Do not hold the product upside-down or move it by holding the stand.
  • Page 11 Rest your eyes for more than 5 minutes for every 1 hour of product use. • Eye fatigue will be relieved. Do not touch the screen when the product has been turned on for an extended period of time as it will become hot. Store small accessories out of the reach of children.
  • Page 12: Correct Posture To Use The Product

    Correct posture to use the product Tilting the product The product can be tilted according to the user's preference. At some angles, light may reflect due to an external light source. It is recommended to use the product upright to minimize reflection. The touched Use the product in the correct posture as follows: location may not be accurate and is dependent on the user's eye level.
  • Page 13: Preparations

    Chapter 02 Preparations Checking the Contents Remove the styrofoam from the product. Removing the Packaging ― The following images are for reference only. Real-life situations may differ from what is shown in the images. Open the packaging box. Be careful not to damage the product when you open the packaging with a sharp instrument.
  • Page 14: Checking The Components

    Checking the Components Components - Contact the vendor where you purchased the product if any components are missing. - The appearance of the components and items sold separately may differ from the image shown. - Components may vary depending on the Quick setup guide Warranty card User manual...
  • Page 15: Parts

    Parts Front Buttons ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ― Press one of the four buttons, other than the power button, found at the bottom right front of the product. The key guide will appear.
  • Page 16: Reverse Side

    Reverse Side ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Port Description DC 14V Connect to a DC power adapter. Connect to a source device using an HDMI or HDMI-DVI cable. HDMI IN 1 HDMI IN 2 To use the touch function of the product, connect the USB (PC) port on the USB (PC)
  • Page 17: Adjusting The Product Tilt

    Adjusting the Product Tilt The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. 3° ~ 5° 53° ~ 57° • You can adjust the product tilt. • Grasp the top center of the product with your hand, then push or pull the product to tilt.
  • Page 18: Anti-Theft Lock

    Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. To lock an anti-theft locking device: Fix the cable of your anti-theft locking device to a heavy object such as a desk.
  • Page 19: Using Magictune Touch

    ― Refer to the MagicTune Touch program user manual for further details. Requirements The following conditions are required to use MagicTune Touch. • Windows 7 or Windows 8 (32-bit/64-bit) • OS X 10.6 or OS X 10.7 • Samsung monitor...
  • Page 20: Installing/Uninstalling Magictune Touch (Windows)

    Installing/Uninstalling MagicTune Touch Installing MagicTune Touch (Mac) (Windows) Installation Installation Run Index_for_Mac.html from the install CD. Run the MagicTune Touch installer program in the install CD. Select MagicTune Touch. ― If a software install popup does not appear on the main screen, go to CD-ROM AutoPlay ―...
  • Page 21: Using A Touchscreen Monitor

    Requirements The following conditions are required to use a touchscreen monitor. • Windows 7 or Windows 8 (32-bit/64-bit) ― This touchscreen monitor is optimized for Windows 8 Metro UI. • OS X 10.6 or OS X 10.7 • Samsung monitor...
  • Page 22: Connecting The Touchscreen Monitor

    Connecting the touchscreen monitor Connecting to a PC After the power supply is connected, the product automatically detects and switches to the connected input source. Connect a PC to the product using an HDMI or HDMI-DVI cable. ― If the screen appears blank, turn the product off and then on again. Connect the USB (PC) port on the product to a USB port on the PC using the USB (PC) cable.
  • Page 23: Configuring The Touchscreen Monitor Settings

    Configuring the touchscreen monitor settings To properly use the touch function of the product in Windows, go to Tablet PC Settings and calibrate the product. ― First connect the touchscreen monitor before configuring the following settings. Accessing the calibration menu Go to Tablet PC Settings using the appropriate method according to the system configuration as shown below.
  • Page 24 Accessing the calibration menu from MagicTune Touch ― The following method is applicable for Windows 8. The same method applies to both Windows 7 and Windows 8. Run MagicTune Touch. The following page appears. (Calibrate the product by referring to "Calibration" on page 25.) Select...
  • Page 25: Calibration

    Calibration ― Instructions below are for Windows 8. The same method applies to both Windows 7 and Windows 8. ― After changing the screen size or PC/AV mode using the OSD menu, the monitor may need to be calibrated again. ―...
  • Page 26 Select the product from Display under Display options. Next, select Calibrate. After calibration is complete, the message Do you want to save the calibration data? appears. Select Yes to save changes. Digitizer Calibration Tool Do you want to save the calibration data? The touchscreen monitor has been calibrated successfully.
  • Page 27: Configuring The Touchscreen Monitor Settings From A Mac

    To use the touch function of the product from a Mac computer, make sure to install the corresponding program as instructed below. ― The program can be found in the provided CD. For information about the latest program or technical support, go to the Samsung Electronics website (www.samsung.
  • Page 28: Controlling The Screen

    Controlling the screen Drag Basic touch functions The control method is the same as when using a mouse To move when viewing a webpage, map or gallery, drag in the desired direction. This is similar to dragging with a mouse. Double tap To select a function or menu item, tap the selection lightly on the screen.
  • Page 29: Notes

    Flick Notes • To increase the touch input accuracy, enlarge the font or icons. • A mouse can be useful when a more precise selection or input is required. To move to the previous or next page when viewing a webpage or gallery, flick with your finger as shown in the image.
  • Page 30: Connecting And Using A Source Device

    Chapter 05 Connecting and Using a Source Device Before Connecting Check the following before you connect this product with other devices. Pre-connection Checkpoints ― Before connecting a source device, read the user manual provided with it. The number and locations of ports on source devices may differ from device to device.
  • Page 31: Connection Using An Hdmi Cable

    Connection Using an HDMI Cable There are several methods available to connect a source device to the product. Select the appropriate method according to the environment where you are using the product. ― Connecting parts may differ in different products. Connecting to a PC Connecting to a Video Device HDMI IN 1, HDMI IN 2...
  • Page 32: Connection Using An Hdmi-Dvi Cable

    Connection Using an HDMI-DVI Cable There are several methods available to connect a source device to the product. Select the appropriate method according to the environment where you are using the product. ― Connecting parts may differ in different products. ―...
  • Page 33: Connecting To An Audio System

    Connecting to an Audio System Connecting the Power Connect the power cable to the DC power adapter. Next, connect the adapter to the product. DC 14V...
  • Page 34: Changing The Resolution

    Changing the Resolution ― Adjust the resolution and refresh rate in Control Panel on your PC to obtain optimum picture quality. ― The picture quality of TFT-LCDs may degrade if the optimum resolution is not selected. Changing the Resolution on Windows 7 Go to Control Panel Display Screen Resolution, and change the resolution.
  • Page 35: Osd Menu

    Chapter 06 OSD menu The OSD menu is not available while MagicTune Touch is running. Exiting from the menu Exit from the OSD menu as follows. ― Press one of the four buttons, other than the power button, found at the bottom right front of the product. The key guide will appear.
  • Page 36: Changing The Screen Size

    Changing the screen size ― After changing the screen size, the monitor may need to be calibrated again. Change the screen size as follows. ― To calibrate the monitor again, refer to "Calibration" on page Displayed options can vary between PC mode and AV mode. In PC mode page 38 for details on how to enable PC or AV mode.
  • Page 37: Configuring The Hdmi Black Level

    Configuring the HDMI black level If a DVD player or set-top box is connected to the product via an HDMI cable, the contrast and color may degrade and the screen may darken. If this is the case, improve the picture quality by adjusting the HDMI black level. ―...
  • Page 38: Enabling Pc Or Av Mode

    Enabling PC or AV mode Enable PC or AV mode according to the source device connected to the product. ― Press one of the four buttons, other than the power button, found at the bottom right front of the product. The key guide will appear.
  • Page 39: Troubleshooting Guide

    Chapter 07 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center Before calling Samsung Customer Service Center, test your product as follows. If Testing the Product Checking the Resolution and Frequency the problem persists, contact Samsung Customer Service Center. Check if your product is operating normally by using the product test function.
  • Page 40: Check The Followings

    Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when The blank spaces found on the screen have nothing to do with the product.
  • Page 41 Screen issue The screen is not clear. The screen is blurry. Check the cable connection to the product. Remove any accessories (video extension cable, etc) and try again. Set the resolution and frequency to the recommended level. The screen appears unstable and shaky. Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product.
  • Page 42 25. The touch function is not working properly in a program. If a Windows or Mac program not provided with Samsung monitors or a program installed on your PC is not working properly, contact the original software vendor. A program is not working properly.
  • Page 43: Q & A

    Q & A Question Answer What is the minimum touch area? Ensure the touch area is at least 8mm in diameter when tapping with your finger. Refer to the user manual for your PC or graphics card for further instructions on How can I change the frequency? Set the frequency on your graphics card.
  • Page 44: Specifications

    Chapter 08 Specifications General Size Model Name S24C770 Panel Size 24 Class (24 inches / 60.96 cm) Display area 531.36 mm (H) x 298.89 mm (V) / 20.9 inches (H) x 11.8 inches (V) Display area Pixel Pitch 276.75(per one triad) mm (H) x 276.75 mm (V) / 10.9 inches(per one triad) (H) x 10.9 inches (V) Dimensions (W x H x D) 562 x 374 x 192 mm / 22.1 x 14.7 x 7.6 inches...
  • Page 45 ― Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may appear brighter or darker on the panel. This does not affect product performance. ― This device is a Class B digital apparatus. (USA only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, (877) 278 - 0799...
  • Page 46: Powersaver

    PowerSaver The power-saving function of this product reduces power consumption by switching off the screen and changing the color of the power LED if the product is not used for a specified period of time. The power is not turned off in power-saving mode. To switch the screen back on, press any key on the keyboard or move the mouse. Power- savign mode only functions when the product is connected to a PC with a power-saving function.
  • Page 47: Preset Timing Modes

    Preset Timing Modes The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC. If the signal transmitted from the PC - This product can be set to only one does not belong to the standard signal modes, the screen may be blank with the power LED on.
  • Page 48 Resolution Horizontal Frequency Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) (kHz) - Horizontal Frequency VESA, 1280 x 720 45.000 60.000 74.250 The time to scan one line connecting the right edge to the left edge of the screen VESA, 1280 x 800 49.702 59.810...
  • Page 49: Appendix

    Chapter 09 Appendix Contact SAMSUNG WORLD WIDE ― If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. NORTH AMERICA U.S.A 1-800-SAMSUNG (726-7864) http://www.samsung.com CANADA 1-800-SAMSUNG (726-7864) http://www.samsung.com/ca (English) http://www.samsung.com/ca_fr (French) MEXICO 01-800-SAMSUNG (726-7864) http://www.samsung.com...
  • Page 50 LATIN AMERICA COSTA RICA 0-800-507-7267 http://www.samsung.com/latin (Spanish) http://www.samsung.com/latin_en (English) DOMINICA 1-800-751-2676 http://www.samsung.com/latin (Spanish) http://www.samsung.com/latin_en (English) ECUADOR 1-800-10-7267 http://www.samsung.com/latin (Spanish) http://www.samsung.com/latin_en (English) EL SALVADOR 800-6225 http://www.samsung.com/latin (Spanish) http://www.samsung.com/latin_en (English) GUATEMALA 1-800-299-0013 http://www.samsung.com/latin (Spanish) http://www.samsung.com/latin_en (English) HONDURAS 800-27919267 http://www.samsung.com/latin (Spanish) http://www.samsung.com/latin_en (English)
  • Page 51 8009 4000 only from landline http://www.samsung.com (+30) 210 6897691 from mobile and land line CZECH 800 - SAMSUNG (800-726786) http://www.samsung.com Samsung Electronics Czech and Slovak, s.r.o., Oasis Florenc, Sokolovská 394/17, 180 00, Praha 8 DENMARK 70 70 19 70 http://www.samsung.com EIRE 0818 717100 http://www.samsung.com...
  • Page 52 TOLL FREE No. SERBIA 0700 SAMSUNG (0700 726 7864) http://www.samsung.com SLOVAKIA 0800 - SAMSUNG (0800-726 786) http://www.samsung.com SPAIN 902 - 1 - SAMSUNG (902 172 678) http://www.samsung.com SWEDEN 0771 726 7864 (SAMSUNG) http://www.samsung.com SWITZERLAND 0848 - SAMSUNG (7267864, CHF 0.08/min) http://www.samsung.com/ch (German) http://www.samsung.com/ch_fr (French)
  • Page 53 MOLDOVA 0-800-614-40 http://www.samsung.com MONGOLIA +7-800-555-55-55 http://www.samsung.com RUSSIA 8-800-555-55-55 http://www.samsung.com TADJIKISTAN 8-10-800-500-55-500 http://www.samsung.com UKRAINE 0-800-502-000 http://www.samsung.com/ua (Ukrainian) http://www.samsung.com/ua_ru (Russian) UZBEKISTAN 8-10-800-500-55-500 http://www.samsung.com ASIA PACIFIC AUSTRALIA 1300 362 603 http://www.samsung.com CHINA 400-810-5858 http://www.samsung.com HONG KONG (852) 3698-4698 http://www.samsung.com/hk (Chinese) http://www.samsung.com/hk_en (English)
  • Page 54 1800 266 8282 INDONESIA 0800-112-8888 http://www.samsung.com 021-5699-7777 JAPAN 0120-327-527 http://www.samsung.com MALAYSIA 1800-88-9999 http://www.samsung.com NEW ZEALAND 0800 SAMSUNG (0800 726 786) http://www.samsung.com PHILIPPINES 1-800-10-SAMSUNG (726-7864) for PLDT http://www.samsung.com 1-800-3-SAMSUNG (726-7864) for Digitel 1-800-8-SAMSUNG (726-7864) for Globe 02-5805777 SINGAPORE 1800-SAMSUNG (726-7864) http://www.samsung.com TAIWAN 0800-329-999 http://www.samsung.com...
  • Page 55 MIDDLE EAST BAHRAIN 8000-4726 http://www.samsung.com/ae (English) http://www.samsung.com/ae_ar (Arabic) EGYPT 08000-726786 http://www.samsung.com IRAN 021-8255 http://www.samsung.com JORDAN 800-22273 http://www.samsung.com 065777444 KUWAIT 183-2255 http://www.samsung.com/ae (English) http://www.samsung.com/ae_ar (Arabic) MOROCCO 080 100 2255 http://www.samsung.com OMAN 800-SAMSUNG (726-7864) http://www.samsung.com/ae (English) http://www.samsung.com/ae_ar (Arabic) SAUDI ARABIA 9200-21230 http://www.samsung.com/ae (English) http://www.samsung.com/ae_ar (Arabic)
  • Page 56 AFRICA GHANA 0800-10077 http://www.samsung.com 0302-200077 KENYA 0800 545 545 http://www.samsung.com NAMIBIA 8197267864 http://www.samsung.com NIGERIA 0800-726-7864 http://www.samsung.com SENEGAL 800-00-0077 http://www.samsung.com SOUTH AFRICA 0860-SAMSUNG (726-7864) http://www.samsung.com TANZANIA 0685 88 99 00 http://www.samsung.com UGANDA 0800 300 300 http://www.samsung.com ZAMBIA 211350370 http://www.samsung.com...
  • Page 57: Responsibility For The Pay Service(Cost To Customers)

    ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service • Use of supplies or separatly sold product unspecified by Samsung. technician in the following cases. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd. Not a product defect •...
  • Page 58: Correct Disposal

    Correct Disposal Correct Disposal of This Product (Waste Electrical & Correct disposal of batteries in this product Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the battery, manual or packaging indicates that the batteries in this (Applicable in countries with separate collection systems) product should not be disposed of with other household waste at the end of their This marking on the product, accessories or literature indicates that the product and...
  • Page 59: License

    License The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Open Source Licence Notice In the case of using open source software, Open Source Licences are available on the product menu. Open Source Licence Notice is written only English.
  • Page 60: Terminology

    Terminology 480i / 480p / 720p / 1080i / Non-interlace Mode and Interlace Vertical Frequency____ The product Plug & Play____ Plug & Play is a DVD (Digital Versatile Disc)____ DVD 1080p____ Each of the scanning Mode____ Non-interlace mode displays a single image many times function that allows the automatic refers to a CD-sized mass storage disk rates above refers to the number of...

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