Epson Stylus Photo User Manual page 144

The printed image is smeared.
Cause
The paper you loaded is too
thick.
Special paper was loaded
without the support sheet
under it. Index cards, glossy
film, glossy paper,
transparencies, and EPSON
Photo Paper should be
loaded with the support sheet
under them.
Multiple sheets of EPSON
Photo Quality Glossy Film
are loaded.
Ink has leaked on the platen.
8-18
Troubleshooting
What to do
Open the printer cover and set the
adjust lever to the ''+'' position. See
page 6-6 in Chapter 6, ''Printing on
Special Paper.''
Load the support sheet under the
special paper. You can use a piece of
plain paper instead of the support
sheet for glossy film, glossy paper, and
transparencies. See ''Loading Special
Paper and Other Media'' on page 6-6,
or the instructions packed with your
paper.
Load glossy film one sheet at a time
with the loading support sheet or a
piece of plain paper under it.
If you need to load multiple sheets of
glossy film, load only up to 30 sheets
with the loading support sheet or a
piece of plain paper under them and
set the top margin of the page to
30 mm or more.
Wipe the inside of the printer as
shown below with a soft, clean cloth.