Dell D5000 User Manual page 26

Symptoms
on the docking station
7. HDCP content is not able to
be displayed
attached monitor.
8. LAN port is not functional.
9. Wireless Hub Connection
Manager is not loaded.
10. WiGig connection is not
established.
Suggested solutions
dock D5000 station. Try to disconnect and re-connect
again with Dell wireless dock D5000 station.
 Check the USB ports. Try plugging the USB device
into another port.
 Make sure the Fresco Logic Xhci (USB3) Root Hub is
enabled in the device manager.
 Re-install the Fresco USB driver from c:\program
files\Wilocity\Dockingdrivers\Fresco and check the
function again.
 The Dell wireless dock D5000 station does not support
on the HDCP content.
 Make sure the Ethernet cable connections are secure
at the firewall and the hub or workstation.
 To resolve a temporary LAN port failure problem,
unplug the dock for 20 to 30 seconds and then plug it
back in.
 Make sure the Qualcomm Atheros AR815x PCI-E
Gigabit Ethernet controllers are installed in the device
manager.
 Please re-install the Qualcomm Atheros AR815x
Ethernet driver from c:\program
files\Wilocity\Dockingdrivers\QualcommAtheros
 Make sure the Wireless Docking software is installed
in the laptop.
 Please re-start the Wireless Hub connection Manager
from c:\program files\Wilocity\ D5000WirelessDock
for 32bit windows.
 Please re-start the Wireless Hub connection Manager
from
D5000WirelessDock for 64bit windows
 Make sure the SSID of the Dell wireless dock D5000
can be detected in the list of items of the Wireless Hub
Connection Manager.
 Make sure the LED color is white when the WiGig
connection is established.
c:\program
22
files(x86)\Wilocity\