Testing The Path From Your Pc To A Remote Device; Restoring The Default Configuration And Password - NETGEAR ProSafe FVS336Gv2 Reference Manual

ProSafe Dual WAN Gigabit Firewall with SSL & IPsec VPN FVS336Gv2 Reference Manual
- Check that the corresponding Link LEDs are on for your network interface card
and for the hub ports (if any) that are connected to your workstation and VPN
firewall.
• Wrong network configuration
- Verify that the Ethernet card driver software and TCP/IP software are both
installed and configured on your PC or workstation.
- Verify that the IP address for your VPN firewall and your workstation are correct
and that the addresses are on the same subnet.

Testing the Path from Your PC to a Remote Device

After verifying that the LAN path works correctly, test the path from your PC to a remote
device. From the Windows run menu, type:
PING -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP's DNS server.
If the path is functioning correctly, replies as in the previous section are displayed. If you do
not receive replies:
• Check that your PC has the IP address of your VPN firewall listed as the default gateway.
If the IP configuration of your PC is assigned by DHCP, this information will not be visible
in your PC's Network Control Panel.
• Check to see that the network address of your PC (the portion of the IP address specified
by the netmask) is different from the network address of the remote device.
• Check that your cable or DSL modem is connected and functioning.
• If your ISP assigned a host name to your PC, enter that host name as the Account Name
on the WAN1 ISP Settings or WAN2 ISP Settings screen (see
Connections" on page 17).
Your ISP could be rejecting the Ethernet MAC addresses of all but one of your PCs. Many
broadband ISPs restrict access by only allowing traffic from the MAC address of your
broadband modem, but some ISPs additionally restrict access to the MAC address of a
single PC connected to that modem. If this is the case, you must configure your VPN
firewall to "clone" or "spoof" the MAC address from the authorized PC. You can do this on
the WAN1 Advanced Options or WAN2 Advanced Options screen (see
Advanced WAN Options (Optional)"

Restoring the Default Configuration and Password

This section explains how to restore the factory default configuration settings, changing the
VPN firewall's administration password to password and the IP address to 192.168.1.1. You
can erase the current configuration and restore factory defaults in two ways:
• Restore the network storage to factory default settings from the Settings Backup and
Firmware Upgrade screen (see
on page 28).
"Reverting to Factory Default Settings"
Chapter 10: Troubleshooting
"Configuring the Internet
"Configuring the
on page 145).
| 167