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DL1J 19T201 AB
November 2012
Second Printing
Tire Warranty Guide
Litho in U.S.A.

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Summary of Contents for Ford 2013 Tire

  • Page 1 DL1J 19T201 AB November 2012 Second Printing Tire Warranty Guide Litho in U.S.A.
  • Page 2: Table Of Contents

    Table of Contents FORD AND LINCOLN NEW VEHICLE LIMITED WARRANTY 2 BRIDGESTONE/FIRESTONE LIMITED WARRANTY BFGOODRICH TIRES CONTINENTAL TIRE GOODYEAR & DUNLOP BRANDS HANKOOK TIRE - LIMITED WARRANTY KUMHO TIRE - LIMITED WARRANTY MAXXIS® MICHELIN® PIRELLI® COOPER TIRE TOYO TIRES LIMITED WARRANTY...
  • Page 3: Ford And Lincoln New Vehicle Limited Warranty

    Ford with a request to publish. You have the option of having a tire warranty repair performed by the tire manufacturer’s authorized service center. If you go to a tire service center for a repair covered by the New Vehicle Limited Warranty, you may be charged a prorated amount for wear or other charges.
  • Page 4 FORD AND LINCOLN NEW VEHICLE LIMITED WARRANTY model is no longer available, in which case a tire of the same brand, size, load, speed and tread type will be used. In some circumstances, Ford may authorize another brand and/or model to substitute for the original brand and model, even if still available.
  • Page 5: Bridgestone/Firestone Limited Warranty

    6 years from the date of purchase (proof of purchase date required; without proof of purchase date, then within 6 years from the date of tire manufacture), for any reason other than those excluded in the section entitled What This Limited Warranty Does Not Cover, any eligible tire that becomes unusable for any reason within the manufacturer’s control will be replaced with an equivalent new tire...
  • Page 6 The appropriate taxes, mounting, balancing, disposal fee, and other service charges may be added to the adjustment replacement price. In Canada, the tire will be adjusted at dealerships (subject to dealer discretion) at a predetermined “Adjustment Price.” 2013 Tire Warranty (stn)
  • Page 7 BRIDGESTONE/FIRESTONE LIMITED WARRANTY REPLACEMENT WARRANTY If you receive a replacement tire under this Limited Warranty, it will be covered by the manufacturer’s warranty, if any, given on that tire at that time. WHERE TO GO Tire adjustments under this Limited Warranty will only be made at an authorized Bridgestone Firestone retailer.
  • Page 8 Such proof should show the date, mileage, and servicing location. A sales receipt containing this information will suffice. It is your obligation to maintain proper tire inflation pressures as specified by the vehicle manufacturer and to operate the vehicle within tire/vehicle load capacity and speed limitations.
  • Page 9 BRIDGESTONE/FIRESTONE LIMITED WARRANTY TIRE MAINTENANCE AND SAFETY INFORMATION Any tire, no matter how well constructed, may fail in use as a result of punctures, impact damage, improper inflation, overloading, or other conditions resulting from use or misuse. Tire failure may create a risk of property damage, serious personal injury or death.
  • Page 10: Bfgoodrich Tires

    ABOUT THIS WARRANTY As the original purchaser of a BFGoodrich brand passenger or light truck tire, you are encouraged to read this booklet carefully to determine which warranty coverages apply to the specific tires that you own. Please also pay close attention to the Owner’s Manual part of this booklet since it provides essential safety and maintenance information.
  • Page 11 Driving habits, driving conditions, road conditions, and vehicle and tire maintenance all play a part in the tread life of a tire. If a tire does not reach the warranted mileage, and the owner of the tires has complied with the terms and conditions of the warranty, BFGoodrich®...
  • Page 12 • Uneven or rapid wear which is caused by mechanical irregularity in the vehicle such as wheel misalignment, (a measured tread difference of 2/32nds of an inch (1.6 mm) or more across the tread on the same tire); • Accident, fire, chemical corrosion, tire alteration or vandalism;...
  • Page 13 BFGOODRICH TIRES Mileage Tires A tire meeting the conditions for treadwear pro rata replacement will be replaced with a comparable new BFGoodrich® brand tire based on the actual mileage received. The participating BFGoodrich® brand tire retailer/authorized dealer will determine the charge by multiplying the...
  • Page 14 SAFETY MAINTENANCE INFORMATION Read the Tire Safety Information section in this guide, the information on the sidewall of your tires, your vehicle owner’s manual and vehicle tire information placard for essential safety and maintenance information.
  • Page 15: Continental Tire

    FOR ORIGINAL EQUIPMENT PASSENGER CAR AND LIGHT TRUCK TIRES (INCLUDING TEMPORARY SPARE TIRES) THIS LIMITED WARRANTY AND ADJUSTMENT POLICY IS NOT A WARRANTY THAT YOUR TIRE WILL NOT FAIL OR BECOME UNSERVICEABLE IF NEGLECTED OR MISTREATED. Continental Tire recommends that you carefully review this guide, which contains important Limited Warranty and Policy information.
  • Page 16 Temporary Spare Tire expires, no adjustment will be made. After the Free Replacement Period: The tire (except temporary spare tire) may still be eligible for a pro rata replacement for 72 months from date of original purchase until the tread is worn down to the tread wear indicators (2/32nds of an inch or 1.6 mm...
  • Page 17 (I.6 mm) of an inch of treadwear or 12 months of service, whichever comes first. Repairs: If a tire is returned under complaint and the reason for the tire’s disablement is in any way associated with a repair, or with the situation that led to the repair, the manufacturer’s warranty is...
  • Page 18 Failure to observe safety and maintenance precautions set forth in Section 6. ATTENTION AUTHORIZED DEALERS: CONTINENTAL TIRE RESERVES THE RIGHT TO THE FINAL INSPECTION DECISION FOR ALL RETURNED TIRES ON CONDITIONS UNDER SECTION 3. THIS LIMITED WARRANTY AND POLICY IS MADE IN LIEU OF...
  • Page 19 5. OWNER’S OBLIGATIONS To make an eligible claim under this Limited Warranty and Adjustment Policy, the owner must present a claim with the tire to an Authorized Dealer. For the nearest Authorized Dealer, consult the Yellow Pages, the Continental brand internet address, or the 800 telephone numbers shown on the back of this Limited Warranty and Adjustment Policy.
  • Page 20 Damage from impact can occur to the inner portions of your tire without being visible to the outside. If you suspect a tire has been damaged from striking anything unusual in the road, you must have the tire removed from the rim and inspected both inside and out by a trained tire specialist.
  • Page 21 CONTINENTAL TIRE FOR SERVICE ASSISTANCE OR INFORMATION Contact the nearest Continental/General Tire brand tire dealer or vehicle dealer authorized to handle Continental/ General Tire tire adjustments, or you can contact Continental Tire’s Customer Relations Department directly as follows: In United States: Phone: 1-800-847-3349 Online: www.continentaltire.com...
  • Page 22: Goodyear & Dunlop Brands

    ALL OTHER HIGHWAY AUTO OR LIGHT TRUCK TIRES Any new Goodyear or Dunlop highway auto or light truck tire, other than radial auto, radial light truck tires, removed from service due to a...
  • Page 23 A “comparable” new Goodyear or Dunlop tire will be the same brand tire and may either be the same line of tire or, in the event that the tire is not available, the same brand tire with the same basic construction and similar performance attributes with a different sidewall or tread configuration.
  • Page 24 GOODYEAR & DUNLOP BRANDS ADDITIONAL PROVISIONS A tire has delivered its full original tread life and the coverage of this limited warranty ends when the treadwear indicators become visible (worn to 2/32”), or six (6) years from the date of new tire purchase, whichever occurs first.
  • Page 25 Goodyear or Dunlop except as stated herein. Any tire, no matter how well constructed, may fail in service or otherwise become unserviceable due to conditions beyond the control of the manufacturer. Under no circumstances is this warranty a representation that a tire failure cannot occur.
  • Page 26 GOODYEAR & DUNLOP BRANDS HOW DO YOU OBTAIN AN ADJUSTMENT? A. You must present the tire to be adjusted to an authorized Goodyear or Dunlop service facility. Tires replaced on an adjustment basis become the property of The Goodyear Tire & Rubber Company, Goodyear Dunlop Tires North America, Ltd.
  • Page 27 WARNING: Vehicle handling, traction, ride comfort and other performance parameters may be significantly affected by a change in tire size or type. Before replacing tires, always consult and follow the vehicle owner’s manual because some vehicle manufacturers prohibit changing tire size. When selecting tires that are different from...
  • Page 28 TO PROLONG TIRE LIFE DURING A SYSTEM ALERT The Goodyear or Dunlop Run-Flat tire can be driven at low or zero air pressure (refer to your vehicle owner’s manual for these limitations). To help prolong the life of a tire operating under low-inflation conditions, drive at a speed as far below 50 mph (80 km/h) as possible.
  • Page 29 TIRE REPAIR Like any other Goodyear or Dunlop speed-rated, high-performance tire, the Goodyear or Dunlop Run-Flat tire may be repaired to correct a puncture in the tread, but PROPER MATERIALS AND PROCEDURES MUST BE USED. Contact a Goodyear or Dunlop Run-Flat service facility for information on proper repairs.
  • Page 30: Hankook Tire - Limited Warranty

    The life of the original usable tread ends when the tire tread has been worn down with only 2/32nds inch (1.6 mm) remaining, at which point the tire is considered to be fully worn out.
  • Page 31 • Misalignment, wheel imbalance, defective brakes or shock absorber, use of tire chains. • Any tire which has failed as a result of adding materials (e.g. tire fillers, sealant, or balancing substances) • Mechanical failure or design of vehicle.
  • Page 32 Hankook Dealer or a participating Car Dealer. 4. OWNER’S OBLIGATIONS A. You must present the tire to a participating Hankook Dealer or a participating Car Dealer. B. For free replacement, a proof of purchase date such as car dealer invoice should be presented.
  • Page 33 Improper tire mounting and inflation, overloading procedures may cause serious personal injury or property damage. We strongly recommend you read and follow all safety information contained in the tire safety information section Contained in this booklet, the placard in the vehicle or the Owner’s Manual.
  • Page 34: Kumho Tire - Limited Warranty

    6 years from the date of purchase, whichever comes first. The life of the original usable tread ends when the tire tread has been worn down with only 2/32nds inch (1.6 mm) remaining.
  • Page 35 • Misalignment, wheel imbalance, defective brakes or shock absorber, use of tire chains. • Any tire which has failed as a result of adding materials (e.g. tire fillers, sealant, or balancing substances) • Mechanical failure or design of vehicle.
  • Page 36 H. Tire with weather cracking which was purchased more than four years prior to presentation for adjustment. GENERAL EXCLUSIONS A. No Kumho Tire employee, retailer or dealer has the authority to make any warranty, representation, promise or agreement on behalf of Kumho Tire except as stated in this policy.
  • Page 37 Improper tire mounting and inflation, overloading procedures may cause serious personal injury or property damage. We strongly recommend you read and follow all safety information contained in the tire safety information section Contained in this booklet, the placard in the vehicle or the Owner’s Manual.
  • Page 38: Maxxis

    ELIGIBILITY FOR LIMITED WARRANTY In order for the Tire or Tires to be covered by this Limited Warranty, all of the following conditions must be met: • The Tire was installed or supplied as original equipment on a new Vehicle.
  • Page 39 • Within 60 months from the date of your purchase of the new Vehicle, or at least 2/32nd inch (1.6 mm) of tread depth remaining on the Tire, whichever comes first, except if the Tire is a temporary spare tire, in which case the tire must be within the first 1/32nds inch (0.8 mm) of...
  • Page 40 • If you make a warranty claim in accordance with this Limited Warranty, and the Tire* is within the first 25% of original, usable tread, or the warranty claim is made 12 months from the date of your purchase of the new Vehicle (whichever comes first), the Tire will be promptly replaced with a comparable tire, without charge to you (Free Replacement).
  • Page 41 • A “comparable tire” may either be a new Maxxis brand tire of the same line as the Tire, or if the Tire is out of production or unavailable, a new Maxxis brand tire of the same basic construction and quality, with different sidewall or treadwear configuration.
  • Page 42 • Improper tire mounting and inflation procedures may cause the tire beads to break with explosive force during installation of the tire on the rim. Tire and rim must match in size. Rim parts must match by manufacturer’s design. Clean rim. Lubricate rim and beads. Do not exceed the maximum recommended pressure to seat the beads.
  • Page 43: Michelin

    Definitions The “legal life of the tire” is six years from the date of purchase or the life of the usable tread, which is defined as the original tread worn down to the level of the treadwear indicators - 2/32nds of an inch (1.6 mm) of tread remaining, whichever occurs first.
  • Page 44 No tire manufacturer can guarantee you a certain number of miles from a given tire. Driving habits, driving conditions, road conditions, and vehicle maintenance all play a part in the tread life of a tire. If a tire does not reach the warranted mileage, and the owner of the tires has complied with the terms and conditions of the warranty, Michelin will replace the tires as follows.
  • Page 45 3 year Flat Tire Changing Assistance- • In the event of a flat tire, the consumer can simply call 1-888-553- 4327 and a qualified service professional will change the tire or provide towing up to 150 miles at no charge. Available 24 hours a day, 365 days a year in the US and Canada.
  • Page 46 • Uneven or rapid wear which is caused by mechanical irregularity in the vehicle such as wheel misalignment, (a measured tread difference of 2/32nds of an inch (1.6 mm) or more across the tread on the same tire); • Accident, fire, chemical corrosion, tire alteration, or vandalism;...
  • Page 47 Tires presented for claim remain the property of the consumer and Michelin accepts no responsibility for loss of or damage to tires which are in the custody or control of a Michelin tire retailer for the purpose of inspection for warranty adjustment. Tires accepted for claim become the property of Michelin North America, Inc.
  • Page 48 SAFETY MAINTENANCE INFORMATION Read the tire safety portion of this booklet, the information on the sidewall of your tires, your vehicle owner’s guide and vehicle tire information placard for essential safety and maintenance information.
  • Page 49 Information about arbitration may be obtained and claims may be filed at any office of the National Arbitration Forum or at P.O. Box 50191, Minneapolis, MN 55405. 2013 Tire Warranty (stn) Supplement, 1st Printing, September 2012 USA (fus)
  • Page 50 CONTACT INFORMATION If you see any damage to your tires or wheels, contact your local participating Michelin tire retailer listed in the Yellow Pages, or visit our web site listed below for dealer locations. If further assistance is required, contact:...
  • Page 51: Pirelli

    If the tire is presented for ride related anomalies the warranty period is one year from the date of original retail...
  • Page 52 This Road Hazard Policy is not a warranty. PTNA does not warranty that a Pirelli tire will not fail due to road hazard and does not authorize any person, including authorized Pirelli dealers, to make such a warranty.
  • Page 53 • Tires in which anything other than air or nitrogen has been used as the support medium. • Tires removed in multiples when only one tire can be claimed, or is suspect of a claim. • Tires with weather cracking which were purchased more than four years prior to presentation for adjustment.
  • Page 54 HOW TO MAKE A CLAIM UNDER THIS WARRANTY The owner, when making a claim under the terms of this warranty, must present the tire along with proof of purchase to any authorized Pirelli Dealer. To locate an authorized Pirelli Dealer in your area, look at the Dealer Locator on the Pirelli web site at www.us.pirelli.com...
  • Page 55 If further assistance or information is needed, please contact: IN THE USA: Pirelli Tire North America Consumer Affairs Group 100 Pirelli Drive Rome, GA 30161...
  • Page 56: Cooper Tire

    Cooper tire, will be made for up to 72 months from the date of the original new tire purchase or when the tread is worn to 2/32 or 1.6 mm, or whichever occurs first.
  • Page 57 (A) improper installation, (B) wheel misalignment, (C) tire/wheel assembly imbalance, (D) use of an improper rim, (E) improper mounting or dismounting, (F) use of tire chains or (G) misapplication. 3. Conditions resulting from consumer damage, such as (A) improper tire...
  • Page 58 When making a claim under this limited warranty you must present the tire(s) to be replaced to an authorized independent Cooper Tire dealer or Ford Dealer and sign the customer signature section of the Tire Claim Form. The vehicle on which the tires were used, must also be presented and available for inspection by the dealer.
  • Page 59 OWNER’S OBLIGATION Proper vehicle and tire care is necessary to obtain the expected wear from a tire. It is your obligation to properly maintain your tires and the vehicle upon which they are mounted, including: (A) operating your tires at the inflation pressures recommended by the vehicle manufacturer, (B)
  • Page 60 COOPER TIRE Cooper Tire encourages you to read and follow the important safety and maintenance information included in this guide book, the Owner’s Manual, the tires sidewall and the placard in the vehicle. For additional safety information please visit: www.rma.org www.nhtsa.gov...
  • Page 61: Toyo Tires Limited Warranty

    Your tires are covered under this Limited Warranty if all of the following criteria are met: • The tire was installed on your vehicle at the factory as an original equipment part. • You are the original purchaser of the vehicle.
  • Page 62 DOT code, will be used instead to determine if a tire is within the warranty period. Tire mounting and balancing costs are covered by Toyo Tires.
  • Page 63 The original usable tread is determined by measuring the depth on the tread of an identical model of a new Toyo brand tire to the top of the treadwear indicator bars (note: the original usable tread depth will vary by tire model).
  • Page 64 HOW TO MAKE A CLAIM To make a claim under this Limited Warranty, you must: 1. Present your vehicle with the subject tire(s), to an authorized Toyo Tires dealer. 2. Complete and sign the Toyo Tires Limited Warranty Claim form provided by the dealer.
  • Page 65 ORIGINAL SPEED RATING AFTER PUNCTURE REPAIR (Y), Y, W, Z, V, VR, H H (maximum speed 130 mph) The maximum speed of a vehicle is limited by the lowest-speed rated tire on the car. Additional information is available at http://toyotires.com/customer-care/ warranty-information.
  • Page 66: Safety Information

    DRIVING ON ANY TIRE THAT DOES NOT HAVE THE CORRECT INFLATION PRESSURE IS DANGEROUS Any under inflated tire builds up excessive heat that may result in sudden tire destruction. If tires are supplied as original equipment, refer to the tire decal on the vehicle (check vehicle and/or vehicle owner’s manual for decal location) for the recommended operating pressures.
  • Page 67 For Example Only: Gauge reading of hot tire: ..... . .32 psi (220 kPa) If recommended, cold inflation pressure is:...30 psi (205 kPa) (205 + 30 = 235 kPa) Therefore: add 2 psi .
  • Page 68 105 mph (170 kph). Light truck highway tires that do not have a speed symbol on the sidewall of the tire have a maximum speed rating of 87 mph (140 kph). The speed and other ratings of retreaded tires are assigned by the retreader and replace the original manufacturer’s ratings.
  • Page 69 A tire damaged by a road hazard may appear undamaged to you on the outside of the tire. If you suspect your tire may be damaged from striking a road hazard (even when no damage is apparent) have the tire inspected by a tire retailer at once.
  • Page 70 If any such damage is found, the tire must be inspected by a tire retailer at once. Use of a damaged tire could result in tire destruction.
  • Page 71 SAFETY INFORMATION TRAILER TOWING If you anticipate towing a trailer, you should visit a tire retailer for advice concerning the correct size tire and pressures. Tire size and pressures will depend upon the type and size of trailer and hitch utilized, but in no case must the maximum cold inflation pressure or tire load rating be exceeded.
  • Page 72 SAFETY INFORMATION TIRE ROTATION To obtain maximum tire wear, it may be necessary to rotate your tires. Refer to your vehicle owner’s manual for instructions on tire rotation. Note: Your vehicle may be equipped with a dissimilar spare tire/wheel. A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is different in brand, size or appearance from the road tires and wheels.
  • Page 73 If any tire sustains a puncture, have the tire demounted and thoroughly inspected by a tire retailer for possible damage that may have occurred. A tread area puncture in any passenger or light truck tire can be repaired provided that the puncture hole is not more than 1/4” in...
  • Page 74 Also, mismatched tires and rims can result in dangerous tire failure on the road. If a tire is mounted by error on the wrong-sized rim, do not remount it on the proper rim - scrap it. It may have been damaged internally (which is not externally visible) by having been dangerously stretched and could fail on the highway.
  • Page 75 POSSIBLY RESULTING IN AN ACCIDENT. If you see any damage to your tires or wheels, contact your local authorized tire retailer or Ford and Lincoln Mercury Dealer. WARNING: For safety and good performance, you must take care of your tires.

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