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Problem
Observation
Distorted sound
Computer's sound
card is used as the
audio source
Possible Solutions
•
Remove any obstructions between
you and the soundbar.
•
Ensure that the audio cable
connector is completely inserted
into the audio out connector of the
audio source.
•
Set the volume controls on the
Windows operating system to their
mid points.
•
Decrease the volume level on the
audio application.
•
Decrease the volume level of the
soundbar by touching the
control.
•
Remove and reconnect the audio
cable to your computer and
soundbar.
•
Troubleshoot the computer's sound
card.
•
Test the soundbar using another
audio source (for example, a
portable CD player)
•
Decrease any EQ or other sound
effect setting of the audio source
sound card to a lower level (if any).
•
Ensure that the soundbar is properly
mounted on the display.
•
Ensure that no loose objects are
touching the soundbar.
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